web marketing plan-a case study
TRANSCRIPT
Web Marketing Planhttp://www.new-languages.com
http://www.new-languages.com
Content of Marketing Plan
Objectives
Key issues (SWOT)
Performance review
Current situation and trends
Executive summary
Controls / Contingency plans
Projected Profit and loss statement
Action Plans
Marketing Strategy
http://www.new-languages.com
Executive Summary
New-languages.com is a website offering a foreign language learning tool called as ‘flash card factory’ by using the flash card methods.
Objective of the marketing plan is: To be able to understand the opportunities for the tool itself and website Ways to reach visitors,and convert visitors to potential customers Identify the weaknesses& threats and propose ideas to overcome them Create benefits from the strenghts
Strategy of the marketing plan is: Focus on the product and service itself and make necessary
improvement Search the ways to reach and attract the customers Find alternative ways to maximize the profit
http://www.new-languages.com
Executive Summary
Offerings by new-languages.com
Flash Card Factory Application is absolutely for FREE Online flash card system will be FREE Downloadable databases will be FREE Discussion forum and community will be FREE Non of the applications or services will require money on the
site.
IF EVERYTHING WILL BE OFFERED AS FREE ;
THAN HOW THE SITE WILL MAKE MONEY ?
http://www.new-languages.com
Paid Per Click Programme (Google Adsense) -1
AdSense is an ad serving application run by Google Inc. Website owners can enroll in this program to enable text, image, and video advertisements on their websites. These advertisements are administered by Google and generate revenue on either a per-click or per-impression basis.
Advertisement
Advertisement
http://www.new-languages.com
Advertiser pays a certain amount to the publisher each time the advertiser's ad is clicked from the publisher's site. Also referred to as cost-per-click.
CTR: The page click through rate (CTR) is the number of ad clicks divided by the number of page views.
CPC: The cost-per-click (CPC) is the amount you earn each time a user clicks on ad. CPC is calculated by dividing the estimated earnings by the number of clicks received.
RRM: Page revenue per thousand impressions (RPM) is calculated by dividing estimated earnings by the number of page views received, then multiplying by 1000. Page RPM = (Estimated earnings / Number of page views) * 1000
Paid Per Click Programme (Google Adsense) -2
http://www.new-languages.com
Affiliate Programs
‘Tell Me More’ – Price : 337 €
- % 20 commusion for each sales
‘Rosetta Stone’ – Price : 323 €
- % 20 commusion for each sales
Affiliate Marketing is an Internet-based marketing practice in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliate's marketing efforts. It is an application of crowdsourcing
http://www.new-languages.com
Donations (Paypal)
•Accept donations made with credit cards, debit cards, and PayPal right away.
•No monthly, set-up, or cancellation fees. Only low transaction fees.
•Donors don't need a PayPal account to make their donations.
http://www.new-languages.com
Current Situation and Trends Global Overview of E-Learning Market
• Globally the e-learning market is approximated to be $50 billion USD, and is on pace to exceed $69 billion USD by 2015, and currently represents the fastest growing segment in the global education market which is valued at $2.3 trillion USD. The largest e-learning market is in the US with over 60% market share, versus Europe only having 15%.
•Although India currently has an internet penetration rate of 4%, and its e-learning market is valued at $27 million USD, it is positioning itself for extreme and rapid growth, forecasts suggest a market of up to ten times its current value resulting in a market size of $280 million USD by 2012
•Within the e-learning market, the current language training leaders include Rosetta Stone, which has forecasted revenues of $248 million USD for 2009, TellMeMore by Auralog which earned $31 million USD in 2008, These two players account for approximately over 16% of the market, while the rest of the market is flooded with various alternative solutions.
Source: http://www.myngle.com
http://www.new-languages.com
Performance Review of Current Situation
http://www.new-languages.com
Past Data Analysis of Site (10 Apr 2010 – 10 Apr 2011 )
http://www.new-languages.com
Map Overlay of Visitors(10 Apr 2010 – 10 Apr 2011 )
http://www.new-languages.com
Top Visits / Country(10 Apr 2010 – 10 Apr 2011 )
http://www.new-languages.com
Key Issues
http://www.new-languages.com
Strengths
Opportunities
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SWOT Analysis
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High skilled and educated workforceExperience in selling, managing and
distributionExperience in creating the websitesWebsite is already existingProduct is free of chargeFriendly and easy access to serviceCustomizing the service to client’s demandsFlexibility and openness to new ideas
http://www.new-languages.com
Weaknesses
Opportunities
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SWOT Analysis
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Lack of finance resourcesProduct is not so developedPoor service qualityLack of educational experienceProducts is not directed to specific
sector market
http://www.new-languages.com
Opportunities
Opportunities
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SWOT Analysis
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Potential areas of growth – service can be delivered in whole world
Globalization and increasing needs for learning the foreign languages
Possibility for applying for european union funds Necessity of learning at least two foreign languages
in secondary school Competitors are not so flexible Political stability Fast growing rate of internet acces in developing
countries Existing social portals (facebook.com, twitter.com)
http://www.new-languages.com
Threats
Opportunities
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SWOT Analysis
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Big number of competitors Competitors do have more finance
resourcesPolish legal system do not support
business activitiesDifficulty in terms of emerging in
internet businessLow rate of educational internet usage
http://www.new-languages.com
Objectives
http://www.new-languages.com
Marketing Plan Objectives
Increase in number
of web site views
Increase in number of Flash Card Factory New Users
Increase in CTR (click through rate)& Sales of Affiliate Partners & Donations
Increase in EARNINGS
http://www.new-languages.com
Marketing Plan Objectives
2011
2012
2013
2014
# Visits : 73000Profit : -19 k €
# Visits : 552812Profit : 5.4 k €
# Visits : 1658437Profit : 42 k €
# Visits : 3316875Profit : 168 k €
2015 Net Profit Target
4,9 mil visits
286 861 €
http://www.new-languages.com
4PS
Product: Flash Card Factory and New-Languages Website
Price: Available for Free
Place / Distribution Channel: Downloadable Application and supplementary Website
Promotion: refer # 27
http://www.new-languages.com
Marketing Strategy
http://www.new-languages.com
Overall Marketing Strategy
Cost Leadership
Application available absolutely for free Earnings based ultimately on ads ,donations and affiliates.
Differentiation
The Flash Card Factory is much more than simply another one application
The New-Languages web site is meant to serve as a social network / international project
http://www.new-languages.com
Details of Marketing Strategies
•Site maintenance & adding new features (activate forum, online flash cards, tests, certifications etc)
•Flash card factory program enhancement, advertisement
•Define main target languages and visitors per countries
•Create a multinational environment which the users can participate and create add values for the results.
•Search new ads and affiliate programs which offer better earnings
•Use email marketing
•Linking strategies
•Using social media
•Search engine optimization
•Create sister sites which are supporting the concept
http://www.new-languages.com
7 Strategic Languages(Native and Real Speakers)
Appx : % 66 of world speaks
French: 200 million
Mandarin: 1200 million
Hindu: 490 million
Spanish: 500 million
Portuguese: 240 million
English: 450 million native ,1800 million speaker
Arabic: 452 million
http://www.new-languages.com
Action Plans
http://www.new-languages.com
Promotion Activities / Tasks
Direct emails (N.Gal – Q3,2011)
language schools universities and high schools associations of foreign languages teachers (ELTA, CELTA) certificating institutions (British Council) Regular E-Mail Newsletters to existing customers(not spam!) Attract visitors for signing up for newsletter
Social Networking (L.Nadolny , cp)
Facebook (2 profiles: product and website) Twitter Linkedin Goldenline
http://www.new-languages.com
Promotion Activities / Tasks
Youtube promotion videos&ads (M.Zyzak , cp)
Banner ads in Internet communicators Skype, ICQ, Gadu-Gadu, MSN (M.Zyzak , cp)
Make New-Languages.com website more visible for target audience – positioning Submission to global search engines: Google, Yahoo Search engine optimization: key words / phrases analysis Submit the site to key business directories:
about.com,business.com etc Pay per click ads (google,yahoo,microsoft)(U.Ozcan , cp)
http://www.new-languages.com
Promotion Activities / Tasks
Print ads in focused magazines (N.Gal – Q3-Q4,2011)
Articles in student magazines WSB-NLU inBlanco (N.Gal – Q3-Q4,2011)
Flash Card Factory as a free app attached to computer magazines PC World PC Magazine(L.Nadolny , Q4,2011)
http://www.new-languages.com
Promotion Activities / Tasks
Make a contest ,and as a prize give a rosetta stone or tell me more language learning software (U.Ozcan , Q3-Q4 ,2011)
Write articles and publish them on popular article directories (M.Zyzak ,Q3-Q4 ,2011)
EzineArticles , GoArticles , Amazines , Buzzle , Suite101
Begin a business blog on website,make the users to be the part of the website. (U.Ozcan , Q4 ,2011)
http://www.new-languages.com
Promotion Activities / Tasks
Promote the site in online forums and discussion lists (U.Ozcan , Q3-Q4 ,2011)
Ask Visitors to bookmark the site (U.Ozcan , cp,2011)
Links Xchange and partnership programs (L.Nadolny , cp ,2011)
We can encourage foreign language teachers to use new website as a additional tool of learning; (N.Gal , Q3-Q4 ,2011)
Tool can be offered to the school (primary and secondary) – we can send paper information about new tools for learning foreign languages; (M.Zyzak , Q3-Q4 ,2011)
http://www.new-languages.com
Application and website improvements
Online forumOnline community buildingOnline flash card toolOnline test tool (test vocabulary etc..)Peer2Peer functionalityFlash Card Factory mobile phone version
Available for free in eg. Nokia OviStore
Voice pronunciation moduleBuild-in advertising engine
http://www.new-languages.com
The Objective-Task Method of Setting the Promotion Budget
Define Objectives
Determine Specific Tasks
Cost Estimation of Performing Those Tasks
http://www.new-languages.com
Projected Profit and Loss Statement
http://www.new-languages.com
Controls
Make monthly budget , and each month compare the actual vs estimated results
Check website visitor reports (numbers,countries,duration of visits,liability etc.)
Check daily number of downloads (flash card program)
Website Visitors Report
http://www.new-languages.com
Contingency Plans
Convert the site to
language learning
portal and share the
profit with participants
Search Joint Venture
Opportunities
Create sister sites to
be able to increase
traffic of visitors
Selling Website and
Tool
N.GalM.Zyzak
L.NadolnyU.Ozcan