web based knowledge check
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Yvonne Salazar's presentation about the web based knowledge check from Festo DidacticTRANSCRIPT
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Web Based Knowledge Check
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Contents
Festo Training and Consulting1
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Festo – an independent family enterprise
Festo Group – Industrial Automation and Didactic Turnover 2007: €1,650 million 56 Festo companieswith over 250 branch offices worldwideand around 300,000 customers Innovative2,800 patents about 100 innovations per yearResearch and development: 7.5% of the turnover
Self-learningAbout 13,000 employees worldwideInitial and further education: 1.5% of the turnover
Committed to quality and environmentQuality and environmental certificates 47 companies worldwide certified according to ISO 9001, 3 companies according to ISO 14001
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Festo Group – Supplier of solutions for automation and learning
Industrial Automation
Components Systems and
services
Didactic
Training and
Consulting
Learning systems
Machinesand
systems
Peopleand
organisation
Increase ofproductivity for
and
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Festo Didactic in Denkendorf
Turnover 2007 About 80 million Euro in 70 countries
StaffAround 400 employees in worldwide 56 independent Festo companies
Business division: Training and Consulting
•Outstanding brand, prized qualityIndustry experience for over 80 years
•Global action, local thinking More than one million attendeesStandardised trainings in more than50 countries, culturally adgooded
•“Train-the-Trainer” approachSustained strengthening of the customer’s organisation, even after a project ends
Festo Didactic – member of the Festo Group
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
ArgentinaAustraliaAustriaBelgiumBrazilBulgariaCanadaChileChinaColombiaCroatiaCzech RepublicDenmarkEgypt
Sao Paolo, Brazil
International training facilities and experience
EstoniaFinlandFranceGermanyGreat BritainGreeceHong KongHungaryIndiaIndonesiaIranIrelandIsraelItaly
JapanKorean RepublicLatviaLithuaniaMalaysiaMexicoNetherlandsNew ZealandNorwayPeruPhilippinesPolandPortugalRomania
RussiaSingaporeSlovakiaSloveniaSouth AfricaSpainSwedenSwitzerlandTaiwanThailandTurkeyUkraineUSAVenezuela
Yokohama, Japan Johannesburg, South Africa
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Contents
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
„Knowledge is only of value if it is purposefully applied!“
Information
Success in the market
Competitiveness Trust of
shareholders ¥,€, $, £
Skills
Knowledgeis the basis
for skills
Skills turn into
competence by application
Knowledge
Information turns into knowledge by
linking it to a context
Competence
Competence based training: Information turns into competence
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Source: Levels of Competence as defined by G.E. Miller in :The assessment of clinical skills /
competence / performance
Competence based training: Levels of competence
In the first level, Knows, the learner gathers facts. At the level of Knows How, facts are interpreted and applied to given situations.
Demonstrating that this is accomplished occurs at the competence level of Shows How. At the highest tier, Does, the learner integrates his or her knowledge and skills into actual professional practice.
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 10
Web Based Knowledge Check (1/3)
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 11
Web Based Knowledge Check (2/3)
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 12
Web Based Knowledge Check (3/3)
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 13
Web Based Knowledge Check updated: structure
Each test will consist of 12 questions
Three learning levels will be addressed by 4 questions each
• Remembering
• Understanding
• Problem solving
Each question consists of three clearly defined parts
• Initial situation (problem taken out of the daily work)
• Description of task (as short and precise as possible)
• Problem solving part (covered by the question itself)
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 14
Web Based Knowledge Check updated: quality criteria for questions (1/3)
We have decided to use only objective type questions of the following characteristics:
Simple multiple choice item Besides the correct answer at least three or four wrong answers (distractors) have to be offered, otherwise the guess probability would be too high.
Good for factual knowledge, understanding and methodical knowledge (partial aspects of professional competence)
Demanding development, easy to implement, medium guess probability
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 15
Web Based Knowledge Check updated: quality criteria for questions (2/3)
Multiple responseThe number of correct answers is indicated, in order not to confuse the test person. Number of distractors has to be sufficient (between 5 and 8 choices)
Good for factual knowledge, understanding and methodical knowledge (partial aspects of professional competence)
Less demanding development, easy to implement, medium guess probability
Evaluation difficult in cases of partially correct answers
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 16
Matching type itemConsists of two lists of premises and responses that have to be matched e.g. images, terms, statements. In order to avoid that the two last pairs arise automatically, one list should include distractors.
Good for factual knowledge, understanding and methodical knowledge (partial aspects of professional competence)
Less demanding development, easy to implement, medium guess probability
Evaluation difficult in cases of partially correct answers
Web Based Knowledge Check updated: quality criteria for questions (2/2)
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Contents
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Job profiles in factory automation
Job profiles
Operator Maintenance Crew
Designers Trainers
Main task Ensures a fault-free production process and fast set up time
Ensuring maximum system availability
Design equipment with better ergonomics, productivity, user-friendliness and safety
Prepare apprentices for employment in the company
Competences
Makes basic adjustments on the machine concerning quantity and quality
Applies basic maintenance routines
Communicates with maintenance crew
Resolves basic faults
Make any kind of adjustment and maintenance on machines and components
Troubleshoot, communicate and resolve failures in the shortest possible time
Take measures to prevent re- occurrence of problems
Take measures to improve OEE
Work in teams or build teams against failures
Follow developments in technology and transfer to work environment
Calculate and dimension systems and parts
Select equipment Draw circuit diagrams Modify systems Test newly-built or
modified systems
Determine training needs
Determine required com-petences
Determine knowledge gap
Prepare training schedules and examinations
Train trainees in all aspects of the required production technologies
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Job profiles in factory automation
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Operator
Ensures a fault-free production process and fast set up time
Makes basic adjustments on the machine concerning quantity and quality
Applies basic maintenance routines
Communicates with maintenance crew
Resolves basic faults
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Operators’ competences in pneumatics
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• Can adjust speed and cushioning of various cylinders• Can adjust air pressure• Can adjust sensor positions• Can read measuring devices
• Can discharge the water in service unit• Can clean or change the filter• Can measure the oil level and fill
with oil• Can replace worn out tubes or
fittings• Can check and identify air leaks
• Can read basic pneumatic diagrams• Can apply troubleshooting methods• Can resolve basic faults on pneumatic
circuits
• Can identify deviation from normal operation• Can check and identify AM tasks• Can read and identify basic pneumatic
symbols• Can identify pneumatic faults• Can identify electro pneumatic faults• Can communicate the faults clearly to others
• Perform all tasks observing relevant safety precautions
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Operators’ competences in pneumatics: Machine adjustment
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• Can adjust speed and cushioning of various cylinders
• Can adjust air pressure• Can adjust sensor positions• Can read measuring devices
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Modules for training in pneumatics
Motion and
control
Exercises
1-2-3-4-5-6
Single/double acting cylinder
3/2 valve5/2 valve
Circuits(pneumatic/electropnm.)
Adjustment Speed/cushioni
ng 1
Air generatio
n
ScrewcompressorsReceivers
Airnetwork Compressors
Dryers
3
Components
maintenance
Exercises
1-2-3-4-5
Cylinder &valve design
Seal types
Repair kits
Maintenance and repair
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Vacuum
Handlingapplications
Suctioncups
VacuumGenerators
Selection
Exercises1-2-3-4-5-
6
6Electrotech
nic
CountersTimers
RelaysContactsButtons
CircuitsEMG
Pressureswitches
Exercises1-2-3-4-5-
6-7
7
Dimension
Selection
ValveCylinderTubing
Compressorselection
PipingMaterial
dimensioning
Air demandReceiver
DryerS.U
4
PressureForce
Air condition
ing
FiltersAir classes
Air leakagePressure drop
Fittingconnectors
Service unit2
Pressure Pneumaticcontrols
CircuitsTimersPrs. SwitchCounters
SignalConflict
Exercises1-2-3-4-5-
67-8-9-10
Steppers
8Safety
BasicSafetyRules
Pilot checkValve
5/3 valves
Break cylinders
Exercises1-2-3-4-5-
6
Safety circuits9
Teaser modules
PLCProportional pneumatics
TPM
Exercises1-2-3-4-5-
6
Troubleshooting
Faultfinding
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Energy saving
ComponentsCircuits
Exercises1-2-3-4-5-
6
Design
10
Exercises
1-2-3-6
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008 23
Company Knowledge Check
Each test will consist of 40 to 45 questions
Each question will address a target group with competency based job profiles Operator Maintenance technician etc.
All tests have to work as paper-pencil version
questions have to be clearly related to competences
Competences again have to be clearly related to training modules
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Thank you for your attention!
FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Expertise model for competencies “Beginner – Professional – Expert“
Source: K. North, K. Reinhardt: Kompetenzmanagement in der Praxis 2005
Beginner (know what)• Low theoretical knowledge• First practical experience• No complex problem
solving strategies
Expert (know why)• Comprehensive
experience• Highly self-directed
work• Strong problem solving
competence
Professional (know how)• Knowledge of the special
field• Autonomous acting• Intuitive problem-solving
strategies
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Index system for competence management
Time
Pers
pecti
ve
Short- Middle- Long-term
Employee
Organisation
Customer
Appraisal Interview
Delivery reliability
Analysis of customer satisfaction
FluctuationEmployee attitude survey
Productivity
Non-conformity costsGross profit
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FESTO DIDACTIC GMBH & CO. KG/Yvonne Salazar
Web Based Knowledge Check 3. September 2008
Integration in a BSC or a Management-Cockpit
Competence
management
Non-conformity costs
Productivity
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Finance
InterfaceSupplier/ Customer
Processes
Employees
Raw profitEBIT EVA
Market share
Incoming order
Delivery reliability(Deadline, quantity, quality)
Customersatisfaction
Reclamations
First pass yield
Process quality
CIP
Qualification
Employee satisfaction
Added value per employee
Flexibility
Turnover
Leading indicators
Lagging indicators