web based internal communication (local government intranets)
DESCRIPTION
Presentation delivered by Kristy Fifelski at the City County Communication and Marketing 2008 Conference at Lake Tahoe.TRANSCRIPT
Presented Oct. 24, 20083CMA Conference
Web-Based Internal
Presented by Kristy Fifelski
Communications
E-PIO, City of Reno, Nevada
Web-Based Internal Communications
Agenda
City of Reno Intranetthe good, the bad & the uglyour redesign project
Your Intranet Projectadvice from webmasters“bad” intranets
How to approach your webmaster;-)
Questions?
Existing Reno Intranet
(primarily lists of links)
Draft of New Intranet
(focus on functionality)
Web-Based Internal Communications
City of Reno Intranet Redesign
finding Resources• Easy to find forms• Processes explained• FAQs
A B
Web-Based Internal Communications
City of Reno Intranet Redesign
enhanced Communication
• News & Announcements• Electronic Newsletters• Quick Poll
Web-Based Internal Communications
City of Reno Intranet Redesign
improved Collaboration
• Projects• Forums
Web-Based Internal Communications
advice from the Start• utilize existing committees• involve HR• survey employees• content management
Your Intranet Project
Web-Based Internal Communications
Advice from Webmasters
Bellingham, WA
Larimer County, COOverland Park, KS
Galesburg, IL
Wilson, NC
Web-Based Internal Communications
Ugly Government Intranets
(screenshots used with permission)
Web-Based Internal Communications
Before & After
(screenshots used with permission)
Before
After
Before
After
Web-Based Internal Communications
approaching a Webmaster• assume they probably have an
intranet project in the works, or ideas• offer to help• always ask their opinion and advice
Your Intranet Project
Web-Based Internal Communications
Questions…