Web-based Information system Linking Migration Authorities

Wilma

- the Swedish information systemfor processing migration cases

Support the entire process

Diplomatic mission -> Police border unit -> the Swedish Migration Board -> the Aliens Appeal Board

Joint project

• the Swedish Migration Board

• the National Police Board

• the Aliens Appeal Board

• the Ministry of Foreign Affairs

• the Ministry of Justice

• the IT-unit of the Government Officies

Wilma development part of a broad area of change

• Development of organization

• Development of forms of collaboration

• Migration officers posted overseas

• Skills development

• Improved information and support

• Improved follow-up

Application Check and registration

Preparation* SIS

* Vision* Investigation

Notification of rejection

Printing ofstickers(Visa)

Move cases betweenauthorities

BorderPassageRegistr.

HandlingAppeal cases

Decision

12

3

3.1

4

5 6

7

8

Wilma - the fully integrated processing ofmigration cases

Before Wilma

CUD

Aliens Appeals Board Migration Board

Diplomatic missions

Entry check and registration

Exit check and registration

Appelate residence permits

Internal checks

Process visa and residence permits

Process visa and residence permits

Police

Wilma

Aliens Appeals Board Migration Board

Embassy

Entry check and registration

Exit check and registration

Appelate residence permits

Internal checks

Process visa and residence permits

Process visa and residence permits

Police

Wilma - User situations

Wilma objectives

•A coherent procedure for processing of visa and permit cases

•Improved quality through faster access to complete, up-to-date and verified information

•A high level of service to the applicants

•Compliance with the requirements of the Schengen regulatory framework

•Support for more efficient entry and exit checks

•Creation of an IT infrastructure that facilitates exchange of information related to the entire field of migration (asylum, visa and permit cases, return to previous country, return migration and citizenship)

Wilma - connections to other web-based systems

* LIFOS - a decision support system with country and common practice information

* PLUS - a management information system with powerful statistics functions

* electronic handbooks to support the process

World Wide Wilma (September 2005)

Diplomatic missions

•43 diplomatic missions

• 8 further during 2005

During 2006 the rest of the diplomatic mission

(about 40)

Swedish Migration Board

* All Permits divisions

Police Border

* All border units

Wilma - the advantages

•Shorter processing time

•Reduced reception costs

•Enhanced legal fairness

•Improved service to applicants

•Greater efficiency and security

at entry and exit checks

•Resource optimisation

•Reduced courier costs

•Reduced administration costs

•Access to other web-based systems

Wilma - some success factors

•Part of a broad area of change•A holistic approach to process-oriented methods•Collaboration about Schengen preparations •Joint finance•Start work-shop•Business developers with good process knowledge•The used project model•Workshops with teambuilding•Skill of the projectleader •Top management support•The engagement from the test-/referensauthorities•The strategi for training and implementation

Wilma - Training and user support

* Training with teacher

* Interactive training

* User handbooks

* Support desk

Wilma - security

* Authorisation rules

* Authorisation check system

* Encryption

* Public Key Infrastructure

* Backup system and procedures

Technical overview

UD nätDiplomatic mission

Siv netFW

WILMA

WebDirectPolice net

Police

Keon

Presentation at the thematic meeting in Bucharest 29-30 Sept 2005

Göran Larsson