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Bank of IrelandGraduate Programme2015

We’re going places.Are you?

CSS089465 - Graduate Brochure.indd 1 07/10/2014 17:31

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The people at Bank of Ireland make us the best at what we do. That is why we want to recruit Graduates who will help us deliver a superior customer experience and build strong customer relationships. We want Graduates who will bring a fresh new way of thinking to our organisation.

Bank of Ireland Graduate Programme

Based in either Dublin, London, Bristol or Belfast the Bank of Ireland Graduate programme offers you a great opportunity to commence your career in Financial Services. You will be able to work with teams in a wide range of businesses across the Group and help deliver a superior customer experience.

Typically spanning a two year period, our Graduate Programme is designed to ensure you achieve your potential. Your programme will equip you with the technical and personal skills to begin your career with Bank of Ireland Group.

Our Graduate programme includes opportunities in: Actuarial (New Ireland Assurance)

Corporate & Treasury Group Credit & Market Risk Group Finance Group Governance Risk Group HR Group Manufacturing Retail Ireland Retail UK

Your training and development

Your personal development is an important part of the programme. With a suite of specially designed learning and development plans such as Personal Development and Career Planning, Professional Report Writing, Interpersonal Communications, Project Management and Presentation Skills, our award-winning training centre Learningzone will support your learning and development.

The Bank of Ireland Graduate Programme offers Graduates the opportunity for a great career in financial services. We recognise potential and we are there to ensure you have the support to help you build your career.

If you are interested in the Bank of Ireland Graduate Programme, apply today online at www.boigraduate.com

Bank of Ireland’s Graduate Programme

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Corporate & Treasury Our Corporate & Treasury Division consists of a number of specialist and highly successful globally focused businesses – Corporate Banking, Global Markets (Treasury business), and IBI Corporate Finance. This Graduate programme will provide you with a unique opportunity to gain exposure to diverse and internationally focused businesses.

The Corporate & Treasury Graduate programme is comprised of 3 rotations across the businesses below, giving you exciting development opportunities

Corporate Banking

Bank of Ireland Corporate Banking manages some of the Bank’s largest and most prestigious domestic and international clients, with offices based in Dublin, London, France, Germany and the US. During this placement you will spend time as a Trainee Corporate Associate working closely with Senior Corporate Banking managers, supporting them in the management of a portfolio of domestic and international clients. You will get the opportunity to attend client meetings and assist in the preparation of credit papers for business propositions. You will also develop your knowledge of the Bank’s core product offerings to meet customer needs.

Global Markets

Bank of Ireland Global Markets is a leading provider of treasury products across the business spectrum, from the large multi-national to the expanding entrepreneur. Global Markets has a full dealing capacity out of Dublin, London, Belfast, and US and provides customers with innovative treasury solutions across the asset classes including currency and interest rate markets, commodities, inflation, pensions, carbon emissions, property, equity and fund markets.

Global Markets offers an opportunity to work in Ireland’s busiest and most dynamic dealing room, where we constantly strive to find innovative ways to improve performance and enhance profitability. We are looking for energetic and proactive graduates who are keen to become a part of our successful team and who wish to build a career as a Treasury Specialist. Your time as a graduate in GM will be focused on developing your skills, spending time as a Trainee Dealer gaining experience in managing interest rates and foreign exchange exposures, developing your product knowledge and also developing relationship management skills with internal and external stakeholders.


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IBI

IBI Corporate Finance is Ireland’s longest-established corporate finance adviser and has maintained its market leadership through its firm focus on successful deal execution. During this placement as a Trainee Corporate Executive, you will get the opportunity to carry

out financial modelling, and assist in the development and presentation of financial solutions to clients. You will also have the opportunity to work with Senior Corporate Finance Executives on merger and acquisition activities and support the business analysis for complex and major business propositions.

“Training courses range from Presentation skills to

technical analysis so there is plenty to choose from”

Ashleigh Hyland - Corporate & Treasury


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Retail Ireland

Business Banking

Business Banking is part of the Retail Division of the Bank. It has an unrivalled branch network in Ireland and is shaping the future of the Small and Medium Enterprise (SME) market. We have a clear message of being “open for business”. We are changing and evolving to ensure that our customers receive the best service. We have introduced a new direct lending service for our clients and we are developing our relationship managers to become Trusted Business Advisors. Our regional front line teams are supported by dedicated, sector experts within Business Banking HQ in Mespil Road. In addition, a key part of Business Banking is Bank of Ireland Finance, which operates in the Asset and Commercial Finance market. We are committed to the SME sector and are investing heavily in new technologies and in our people.

During your 2 year programme in Business Banking, through various rotations within our key business units, you will gain an understanding of:

How a branch works (You will spend time working in one of our busy branches)

Our overall Business Banking Customer Proposition and how we deliver it

Our Business Banking Model

including Growth, Small Business & Agriculture, Bank of Ireland Finance & Strategy & Governance

Knowledge & understanding of our Business Banking Systems & Operations.

You will be supported throughout the programme and will receive regular performance feedback and guidance. In addition, your professional development will be key. You will be required to complete the QFA: Professional Diploma in Financial Advice. This will be fully supported financially through the Bank’s Group Education Support Scheme. After QFA completion, Business Banking Professionals are encouraged to complete the Institute of Bankers Professional Certificate in SME Credit. This has been developed to meet the needs of those involved in the management of credit for Small & Medium Enterprises in Financial Institutions. You will also receive relevant technical training within your rotations. This will be delivered through ‘on the job’ training and via our award winning learningzone in-house development facility.

We are particularly interested in graduates with Finance, Business and Economics Degrees. We would also be interested in hearing from you if you have studied Agricultural Science. Arts students with enquiring, open minds are also welcome!


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Consumer Banking

Consumer Banking (RoI) is part of the Retail Division of the Bank. Our strategic aim is to be the leading consumer bank in Ireland innovating our product range to excite our customers and ensure that we are easy to do business with. We are accountable for the strategy, development and delivery of a full suite of products including:

Deposits Personal Current Accounts Mortgages Credit Cards and Debit Cards Personal Loans and Overdrafts General Insurance

We are committed to supporting a talented and dedicated workforce, who are motivated and focused on providing our customers with excellent quality and service. We aim to meet the financial needs of our customer throughout all life-stages.

Throughout your two years in Consumer Banking Programme you will spend time within our key business units: Deposits, Current Accounts; Mortgages; Cards, Loans, General Insurance and Business Support, where you will gain an understanding of how we:

Deliver revenue growth Price our products Provide innovation in our industry

– we play a lead role in bringing imaginative and exciting insight led solutions to our customers

Are ‘Open for Business’ - we

have credit available and wish to lend

In addition, you will also gain an understanding of how a branch works (You will spend time working in one of our busy branches).

You will be supported throughout the programme and will receive regular performance feedback and guidance. In addition, your professional development will be key and you will be required to complete the QFA: Professional Diploma in Financial Advice. This will be fully supported financially through the Bank’s Group Education Support Scheme. You will also receive relevant technical training within your rotations. This will be delivered through ‘on the job’ training and via our award winning learningzone in-house development facility.

We are particularly interested in graduates with Finance, Business and Economics Degrees. Arts students with enquiring, open minds are also welcome!

Distribution Channels

Distribution Channels is the largest Business Unit in Bank of Ireland Retail. It encompasses 248 branches in the Republic of Ireland and two direct customer service and advice centres in Dublin and Kilkenny. It is responsible for developing the core Retail Distribution Business of Bank of Ireland in the Republic of Ireland. This includes an extensive Regional Branch Network, Business Banking


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Teams, and online business through Direct Channels (including online, mobile and sales management). We are focussed on delivering a step change in digital capability to support our customer propositions.

With over 3000 staff located nationally we are a professionalised and dynamic customer focused team. We can also promise Graduates the perfect stepping stone for a varied and successful career in Financial Services. You will get to learn new approaches, skills and knowledge to develop enduring customer and business relationships. You will also get the opportunity to enhance your professional qualifications in financial services and play a big role in helping our customers understand and adopt to new ways of accessing our services. This two-year programme is designed to provide you with the best possible start to your career at Bank of Ireland and support you develop into becoming a future leader in the organisation. So many of our most successful leaders begin their journey in Distribution Channels.

Within our Branch Network there are:

4 Regions (Dublin, South East, South West and North West)

248 Branches c3200 staff Total customer base of 2.4m 1,700 Self Service Devices in

branches 260,000 Financial Needs

Reviews done annually

Within Direct Channels, there are:

2 locations – Kilkenny and Tallaght

C600 staff 200 customers using Direct

every minute of every day 1m service calls monthly 2.4k sales completed each

month 2.7k web applications received

monthly Unique visitors to the web every

month

During your 2 year programme in Distribution Channels, through various rotations, there will be opportunities to develop your experience and provide you with real insight into Distribution Channels including:

How a branch works including our systems, operations and products

Gaining an understanding of our sales processes and techniques through placements in customer-facing roles

Spending time in our Direct Channels operation where we are developing an Irish market leading Omni-channel distribution capability across our Online, Social Mobile, and Direct Phone services

Understanding our Customer Proposition and how we deliver it

You will be supported throughout the programme and will receive regular performance feedback and guidance. Your continued professional development will be supported financially through the


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Bank’s Group Education Support Scheme. You will also receive the opportunity to rotate between roles and avail of a comprehensive suite of training supports via our award winning learning zone in-house development facility. There will also be many opportunities for you to partake in initiatives or projects along with community-based or charity funding activities.

We are particularly eager to speak with Graduates that love working with people and in teams, solving problems for customers, enjoy working in an environment when two days are never the same and have a keen interest in starting their career in Financial Services. We are looking for graduates who can be the difference, with the potential to develop into our future leaders. If you are looking for an exciting role, which will provide you with the opportunity to make an impact on our business, then our Graduate Programme will lay the foundation for a great future career for you

Customer, Insurance & Investment

Customer, Insurance and Investments (CII) within Bank of Ireland is an industry leader with some of the strongest brand names under one umbrella including New Ireland Assurance, Bank of Ireland Life, BOI Private Banking and BOI Premier Banking. Having so much expertise and experience at your fingertips while also availing of our award winning in house training facility ‘Learningzone’ and our Group Education Scheme support will

ensure that you get the best possible start to your career.

We work hard on our relationships with our customers and keep their needs to the forefront so that we can help them to manage and grow their assets. An example of this is the significant investment in the development of our digital capabilities, we have just launched our Tablet App which will improve how insurance and investment customers interact with us – however, whenever and wherever they want. This is just one way we have improved our customer experience and is an area we are continually investing in.

During your 2 year programme in C, I&I, through various rotations within our key business units, you will learn:

How the insurance and investments sector operates as you work alongside some of the most experienced professionals in the sector

About our C, I&I customer proposition and investment solutions as offered through our various brands

How a marketing campaign is delivered by our award winning Marketing & Customer Analytics team

What it’s like to work in a team of professional, highly motivated and engaged individuals

How to build a network across a large organisation as you interact with grads from other areas of the Group on a regular basis.


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You will be fully supported throughout the programme and will receive a competitive salary along with regular performance feedback and guidance. In addition, your professional development will be key. You will have the opportunity to complete the QFA: Professional Diploma in Financial Advice which will be fully supported financially through the Bank’s Group Education Support Scheme. This qualification will allow you to compete for one of the many roles in our team once your 2 year

programme has completed.

If you are interested in a career in insurance and investments and like putting people at the centre of everything you do, we would love to hear from you. We are particularly interested in graduates:

With a 2:1 degree in a course with financial, business, economics, maths, statistics or sciences

“Great variety of rotations which give different

views of the Bank”

Michael Coleman - Retail ROI


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Group Finance (Accountancy)Group Finance performs a key management and control function within the Group and comprises a number of teams at Group level including Finance Services, Group Planning, Group Decision Support, Financial Control Reporting and Technical Accounting. Over the four year graduate programme you’ll receive four rotations, one per year, which will provide you with the opportunity to work within specific business units across Group Finance. These rotations, together with high quality on-the-job training, will ensure you obtain the necessary knowledge, skills and experience to develop into a future leader.

By the end of the four year programme, you’ll have received a wide range of experience across various functions within Finance, including Group Treasury. This will include exposure to internal management reporting and external financial reporting (including interim and annual statutory accounts), pre-close statements, published accounts and investor briefings.

This will give you expertise in MI and data analytics – and comprehensive product knowledge in the areas of complex treasury and financial instruments, credit/market/liquidity risk, balance sheet management and capital requirements.

You will gain an understanding of how the financial reporting process works for a large publicly quoted company together with an appreciation of the importance of internal control, with a key focus on SOX requirements.

As a graduate within the Group Finance programme, you’ll be fully supported and receive educational sponsorship throughout your accountancy exams in terms of fees and study leave.

Disciplines we are interested in recruiting from: We are interested in receiving applications from graduates within the fields of Commerce, Business, Finance, Economics or other Maths based programmes.

“Lots of support and flexibility provided towards study

for educational qualifications”

Ciaran O’Loughlin - Group Finance


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Actuarial (New Ireland Assurance)

Our Actuarial Programme is based in New Ireland Assurance, one of Ireland’s leading life and pension companies and a subsidiary of Bank of Ireland Group. New Ireland Assurance provides life assurance, pensions and investment solutions to individual and corporate customers. With a market share in excess of 24% in Ireland and over 600,000 contracts in place, you’ll be part of one of the largest actuarial teams in the industry.

The Company has a strong culture of product innovation, customer focus and market leadership. Your training will take place in one of our six actuarial departments, each offering a variety of different experiences and will ensure you gain a deep understanding of actuarial principles and build a strong commercial awareness of the life and pensions industry.

To support your professional development, you’ll receive full educational support from the company in pursuing the actuarial exams. Our Actuarial study package is one of the most comprehensive in the market and includes study leave, support materials and a peer mentoring system. For your personal development, you’ll also have access to our award winning Learningzone facilities and in-house masterclasses.

Disciplines we are interested in recruiting from: We are interested in hearing from you if you have strong numerical and analytical skills and are a student/graduate of the following disciplines: Actuarial Science, Mathematics or similar (e.g. Physics) with a minimum 2.1 honours degree expected / achieved. You must also have achieved high results in Leaving Certificate Honours Maths.

“Opportunity to gain broad commercial awareness

through variety of master classes”

Meabh Kennedy - Actuarial


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Group HR

Bank of Ireland’s Group HR function consists of a blend of HR Centres of Expertise and HR Business Partners, who, working together, support the overall Group strategy to drive business success. By engaging and partnering with the Business Units, we are responsible for defining and driving every aspect of our people strategy and priorities.

Graduates on this two year rotational programme will have the opportunity to get involved in shaping & building our future. You will work across a number of the HR teams, thereby gaining insight into the challenges and opportunities facing our businesses and our people. You will gain knowledge, skills and understanding of various business areas as you work closely with HR Business Partners and Line Managers on key elements of their business agenda. Key activities you will be exposed to include Performance and Reward

Management, Leadership and Talent Development, Learning, Employee Engagement and Industrial Relations.

As well as gaining exposure to the full range of HR practices in Ireland’s leading financial institution, you will gain solid commercial and relationship-building skills. You will have a strong support network and this, together with both on and off the job training, will help you start to build the required knowledge, skills and experience to develop into a future leader with Bank of Ireland.

Disciplines we are interested in recruiting from: We are seeking capable, determined, innovative people with a 2.1/equivalent degree in Human Resources, Business/Commerce, Arts or other related areas.

“It gives you the opportunity to develop your skillset in

both HR generalist and strategy space”

Ciara Elston - Group HR


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Group Credit & Market Risk

Our core objectives are to provide strong independent oversight and management of the Group’s Credit & Market Risk Strategy, Credit Risk Management Information, and Credit & Market Risk Underwriting, as well as providing strategic oversight & managing certain challenged portfolios. In delivering these objectives the Division aims to support the Group in optimising returns over the longer term on the Group’s risk assets through robust asset selection and management of risk.

The Division is made up of units which support front line business units through policy and framework setting or credit underwriting and those which deal directly with external customers and NAMA. Over the 2 year programme, you will rotate 3 times, thereby gaining unique exposure across the entire Division. These rotations, together with the strong support network, on and off the job training ensure you will start to build the necessary knowledge, skills and experience to develop into a future leader. The specific areas you could work in are:

Risk Strategy, Analysis & Reporting:

Here you will be involved in a team that reviews and analyses the Group’s loan books and the markets

and economies in which the Group operates. Through business analysis and the use of leading edge risk measurement and statistical analytic tools and models, the team informs the Group about its risk profile and develops risk strategies and policies to optimise and manage that risk. Team members have significant interaction with, and gain insights to, Business Units, Group Treasury, Group Finance, Group Strategy, Investor Relations and Risk Governance.

Challenged Assets Group (CAG):

Here you will spend time as a member of the team which is responsible for leading the overall management of challenged risk in the Group including the development and delivery of appropriate recovery strategies. This is a Group wide function spanning different lending types. The Specialist Property Group (SPG) is a key function within the CAG platform and has responsibility for managing all large ticket challenged property assets in Bank of Ireland.

Credit & Market Risk – Corporate & Treasury:

Here you will spend time as a member of the team which is responsible for credit risk management for Corporate Banking, large ticket challenged transactions, and Interbank and


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Country Risk. In addition this Team provides independent oversight and management of the Group’s market risk strategy, framework, and trading activities.

Retail Credit (Ireland & UK):

Here you will be involved in a team that is responsible for defining and implementing credit management and

underwriting standards for consumer, mortgage and business exposures; and together with the business, for the development of credit strategy and policy, consistent within the Group’s risk appetite. The team covers underwriting, re-structuring, analytics, provisioning, risk models and policy and operates across 5 locations.

“Managers are always willing to give career advice and

take an interest in your professional growth”

Greg Fox - Group Credit & Market Risk


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Group Governance Risk Division

Our Group Governance Risk Division consists of a number of specialist business units which oversee and manage regulatory risk and relationships, compliance and operational risk, and analysis of overall risk at the Group level. It includes Group Internal Audit, Group Legal Services, Group Regulatory Compliance and Operational Risk and Group Secretariat.

Within this Division graduates can apply for a position in one of two Business Units:

Group Internal Audit (Four year programme)

Group Internal Audit is an independent function charged with reviewing all of the Group’s activities. The objective of the function is to provide reasonable assurance, in the context of risk assessment and work undertaken, to the Court (the Bank of Ireland Board), management and other interested parties (such as the regulators and external auditors) that the Group’s significant risks are being appropriately managed.

We assess and review risk across a very broad spectrum, from Operational Risk to Credit and Liquidity Risk to ‘newer’ risks such as cybercrime and social media. We engage with senior and executive management across all divisions, business units, products and locations of the Group including

RoI, UK and US. As a result, Group Internal Audit has very high visibility at the most senior levels of the organisation.

The programme includes a number of placements across the Internal Audit teams. This will give you exposure to a number of areas within the Group including Retail, Corporate & Treasury, Group Finance, IT and Credit & Market Risk. You can also expect to gain solid financial, business analysis and relationship-building skills.

This is a four year programme which also includes a placement in one of the Group’s Finance Units. You will receive considerable assistance to support you in attaining an accountancy qualification, which is a requirement for any applicant to the programme.

We are interested in receiving applications from graduates with a 2.1/equivalent in disciplines within the fields of:

Commerce, Business, Finance, Risk, Compliance, Economics, IT or other Maths based programmes.

Group Regulatory Compliance and Operational Risk (‘’GRCOR’’) (Two year programme)

Group Regulatory Compliance and Operational Risk is responsible for


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overseeing regulatory compliance and operational risk management across the Group. The function works closely with all of the Group’s businesses, in all jurisdictions and across all products and services to lead, develop and design the Group’s risk management frameworks. These frameworks support the successful execution and delivery of the Group’s Strategy by ensuring that the Group’s operational and regulatory risks remain well managed, via sound governance processes and rigorous risk identification, measurement, monitoring and reporting activities.

We continuously engage with senior and executive management across all divisions, business units and product functions in Ireland, the UK and the US. This role will provide you with the opportunity to understand and contribute to the management of risk across the entire enterprise whilst, at the same time, gaining a unique insight into how all areas of the Group operate both operationally and strategically.

This two year programme consists of a minimum of three placements within the areas below, giving you an opportunity to work with various Group functions and businesses. As part of the programme, you can expect to gain solid risk and compliance management skills, business engagement competencies and develop strong critical reasoning techniques with support to achieve a formal risk and/or compliance qualification.

Operational Risk

Regulatory Risk

Financial Crime, Payments & Information Security Risk

Conduct Risk

Risk Governance, Strategy & Reporting

Risk Monitoring

We are interested in receiving applications from graduates with a 2.1/equivalent in disciplines within the fields of:

Finance, Mathematics, Engineering, Actuarial, Quantitative Studies, Arts (e.g. Business, Economics), Science and Computer Science, Risk, Compliance, or other Maths based programmes.

On both Group Governance Risk Programmes you will receive educational sponsorship throughout your studies, including fees and study leave. You will also be assigned a mentor who will provide support, feedback and assist you in your learning and self-development.

Furthermore, you will receive relevant technical training within your rotations which will be delivered through ‘on the job’ training and via our award winning Learningzone development facility. Overall inclusion in these programmes will provide a fantastic foundation for your future career and open doors to opportunities in all key units and divisions within the Group.


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Group Manufacturing Division

Group Manufacturing is a diverse and exciting Division comprising of the following businesses: Group Technology and Change, Group Operations and Payments, Group Services, Customer, Digital & Innovation and Business Continuity Management.

We have two exciting programme streams for Graduates launching in 2015.

Customer, Service & Innovation Programme

We want to be recognised as a world class provider of superior customer service. In order to do this we must make it easy for our customers to do business with us by providing ease of access to services through multiple channels, being continually focused on efficiency and developing innovative process improvements to enhance the customer experience.

Successful applicants will take on a number of challenging rotations during the two year Programme, each designed to give an all-round experience of our customer service proposition, Digital & Innovation journey as well our Operations and Payments businesses. Over the course of the Programme you will gain first-hand knowledge and practice of applying the principles of continuous improvement and Lean operations, you will play a key role in supporting the Group’s Digital and Innovation agenda, you shall be

given the chance to develop your stakeholder management capability and will also have the opportunity to work at a strategic level supporting a number of innovative change programmes.

It is a fast paced and ever evolving area and we are seeking talented, innovative and motivated graduates to join our diverse team. We welcome applications from graduates across multiple disciplines including Commerce, Finance, Engineering, Science and the Humanities.

Group Technology & Change Programme

Group Technology and Change is responsible for managing the strategic IT landscape across all businesses within Bank of Ireland enabling and improving the customer experience through technology. Group Technology and Change is accountable for the provision and maintenance of consistent and reliable systems to support: superior and profitable products , services, innovative solutions and technological advice that will ensure the Bank can sustain and build the organisation. The Group Technology & Change Graduate Programme will provide you with first hand practical experience in supporting all our businesses through Process Automation (Design and Implementation) and Infrastructure Design (Architects & Strategists) working across a broad suite of


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systems, emerging technologies and programmes.

As part of this two year programme, you will learn more about the overall Bank of Ireland Group and will be afforded the opportunity to spend time with one of the main business areas that we supports to gain an invaluable insight and understanding of key business drivers and priorities. You will also partner with our 3rd party providers such as Accenture, Dell and IBM to deliver on IT solutions for the Group.

Bank of Ireland Group Technology and Change, is looking for talented, innovative and motivated people to

join our team of IT professionals. We are looking for graduates with these specific skills and experiences:

Knowledge / expertise in one or more IT disciplines - ITIL3, Mainframe (e.g. Cobalt), Midrange, Web based technologies, (e.g. Java), etc.

Ability to take ownership and responsibility for work assigned

Process design and implementation

Infrastructure strategy and architecture

Technical design / programming /analytics

IT solution delivery

“Ongoing opportunities to learn about brand new

technologies”

Andrei Bratu - Group Manufacturing


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Retail UK

Bank of Ireland UK is more than just a bank. Through our exclusive partnership with the Post Office we are becoming one of the UK’s fastest growing financial services providers, with c. 3 million customers. We also have two other successful partnerships with the Post Office: our foreign exchange joint venture, under the First Rate brand, which is the largest provider of consumer foreign exchange in the UK; and we are the largest operator of ATMs in the UK with c.2,400 machines installed across the Post Office network. Our partnership with the Post Office is flourishing because we have been able to successfully align our brand values. Our service is about innovation and offering a new way of delivering products that meet consumer needs. It is a partnership that is challenging the big UK retail and commercial banks, by offering consumers a genuine and accessible alternative that they can trust.

In Northern Ireland, we operate a full service, Bank of Ireland branded, retail and commercial branch network with 36 branches. We also have a very successful car and asset finance business, NIIB, which is based in Northern Ireland and operates throughout the UK.

Whilst on the Bank of Ireland UK programme, you’ll complete three placements in different businesses across our key UK locations London,

Bristol & Belfast. We aim to give you diverse experiences in customer and business development roles, as well as within our corporate functions such as Risk & Strategic Planning so that you gain a deep and rounded understanding of our business & strategy as well as developing both your technical knowledge and interpersonal skills.

In a customer role, you may spend time working in our Business Banking relationship management teams or customer advisory roles in our Northern Ireland Branch network where you will develop your knowledge of our customer propositions, distribution channels, customer service and business development activity. Or you may work on a Product Team within Consumer Banking where you’ll learn how to develop competitive products across our broad product range which includes Current Accounts, Savings, Mortgages, Credit Cards & Insurances, undertake competitor analysis, develop pricing plans, delivering the desired customer experience and supporting the sales and marketing activity. There will also be opportunities for rotations within our asset financing business NIIB, and our joint venture company First Rate Exchange Services.

In our Corporate Functions you may spend time within our Risk or Treasury teams learning about how we identify,


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“Provides a great overview of all of the Bank’s

functions”

Lawrence Tatham - Retail UK

monitor and control key risks and the safe operation and funding of an independently authorised UK bank. Within our Strategy team, you may work with senior managers in the strategic planning process and learn how strategy implementation is managed and governed.

We are looking for innovative, enthusiastic and proactive graduates with excellent customer focus, who have the drive and ambition to build a career in the UK’s leading challenger bank.


Bank of Ireland is regulated by the Central Bank of Ireland


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