we’re building up to something… · imagine a day when you need to grant access to contacts from...
TRANSCRIPT
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We’re Building Up To Something…
MacTech 2017 Charles Edge
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Let’s talk about 2010…
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Everything I loved about this community
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November
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November
November 5
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November
November 5
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Everything changed…
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4 other things happened in 2010
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Oracle Buys Sun
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The iPad
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The Mac App Store
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MDM
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If I leave you with one thing…
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Think Transactional
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IT as an assembly line
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There’s procurement
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Architecture
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Packaging
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QA
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Release management
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Deployment
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Service Desk
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Desktop Support
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Accessing shared services
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It starts with hiring a junior tech…
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Why do we need to be transactional?
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Otherwise we can’t keep up
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Otherwise we can’t keep up
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Schools used to need their SE to come by and
give them guidance
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And hire professional services
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Very human-centric
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Good for our egos
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Then came MDM
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The move to MDM simplifies deployments
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The move to DEP reduces imaging
requirements
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The move to DEP reduces imaging
requirements
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The move to DEP reduces imaging
requirements
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VPP makes software distribution easier
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As do .ipa-based app deployments
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Allows for more vendors
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A higher level of security
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Less configuration required
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What isn’t scalable?
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The Full Stack Mac Admin
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What is a full stack developer?
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Does it all
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Desktop support
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Server support
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Middleware
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Troubleshoot printer drivers
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Release manager
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Infosec
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Works on Line of Business Apps
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Common in startups
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Unique in SMB and Apple infrastructure
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Historically most admins were Full Stack
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Because there weren’t enough of us
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And it took so long to become an expert
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And deployments weren’t big enough
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Now, they all pretty much work at Facebook
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Now, they all pretty much work at Facebook
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The good old days!
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The days of the Cylander of Destiny
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The days of the Cylander of Destiny
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And many an admin still manages…
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Xsan
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Kerio
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Less and less with agents
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The old way of complicated deployments
is disappearing
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Apple is discouraging directory services
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While MCX still works it’s not really tested
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User accepted kernel extensions
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And arrays of allowed kexts via MDM
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User accepted MDM enrollments
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Sandbox, SIP, and Entitlements
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Increasingly separating resources
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More iOS-like
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Imagine a day when you need to grant access to
Contacts from Maps
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Centralizing business resources into online
services
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Dropbox, Box, Salesforce, now device
management
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Think of all the companies Apple could
buy
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But…
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And macOS Server…
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What else isn’t scalable?
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Not providing direct referrals as much in retail
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The third parties
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Device Management• Addigy
• AirWatch
• Altiris
• Apple Profile Manager
• BigFix
• Chef
• ConnectWise
• FileWave
• Fleetsmith
• IBM MaaS360
• Ivanti
• Jamf Now
• Jamf Pro (formerly Casper Suite)
• KACE
• Kaseya
• Labtech
• LanRev
• Lightspeed
• Meraki Systems Manager
• microMDM
• Microsoft InTune & SCCM
• Manage Engine
• Mobile Guardian
• MobileIron
• Mosyle
• Munki
• Puppet
• SimpleMDM
• Solarwinds MSP
• Sophos
• Tabpilot
• Zuludesk
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Backup tools• Archiware
• Acronis
• Backblaze
• Carbon Copy Cloner
• Crashplan
• Datto
• Druva
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Collaboration and File Sharing
• Atlassian
• Box
• Dropbox
• Egnyte
• G Suite
• Kerio Connect
• macOS Server
• Netatalk
• Office 365
• Promise
• Synology
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Directory Services and Authentication Solutions
• Apple Enterprise Connect
• AdmitMac
• Centrify
• Duo Mobile
• JumpCloud
• LDAP
• Microsoft Active Directory
• NoLo
• NoMAD
• NoMAD Pro
• Okta
• OneLogin
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Imaging and Configuration Solutions
• Apple Configurator
• Deep Freeze
• DeployStudio
• FileWave Lightning
• Ground Control
• Imagr
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Service Desk Tools• Freshdesk
• Salesforce Cases
• ServiceNow
• Webhelpdesk
• Zendesk
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Service Desk Tools• Freshdesk
• Salesforce Cases
• ServiceNow
• Webhelpdesk
• Zendesk
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Automation Tools• AutoCasperNBI
• AutoDMG
• AutoNBI
• Autopkg
• Dockutil
• Homebrew
• Jamjar
• JSSImporter
• Precache
• Outset
• Sal
![Page 99: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/99.jpg)
Security and Antivirus• Avast
• Avira
• BitDefender
• CarbonBlack and Bit9
• Crypt
• Digital Guardian
• Kaspersky
• Malware Bytes
• McAfee
• Sophos
• Symantec
• Trend Micro
• Wandera
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Security and Antivirus• Avast
• Avira
• BitDefender
• CarbonBlack and Bit9
• Crypt
• Digital Guardian
• Kaspersky
• Malware Bytes
• McAfee
• Sophos
• Symantec
• Trend Micro
• Wandera
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Virtualization and Emulation
• Citrix
• Parallels
• Remote Desktop
• VMware
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Remote Management• Apple Remote Desktop
• Bomgar
• LogMeIn
• GoToMyPC
• TeamViewer
• VNC
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Log Collection and Analysis• Elastic Search
• RobotCloud
• Splunk
• Tableau
• Watchman Monitoring
• Zentral
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CRM and PoS
• Daylite
• Lightspeed
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Printing
• Papercut
• Printopia
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Digital Signage and Kiosks
• Carousel Digital Signage
• Kiosk Pro
• Risevision
![Page 107: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/107.jpg)
Misc• ADEPT
• DEPNotify
• InfineaIQ
• ITGlue
• Reposado
• Sassafras Keyserver
• SplashBuddy
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Why did I go through those?
![Page 109: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/109.jpg)
One person can’t know them all
![Page 110: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/110.jpg)
So we have to get more transactional to ease the
learning curve
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Easier learning curve means more secure out
of the box
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A higher level of security means less configuration
required
![Page 113: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/113.jpg)
Can we screw up iOS more than macOS?
![Page 114: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/114.jpg)
So what are we gearing up for?
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The iOSification of the Mac
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Do you complain when prompted to allow access
to resources on an iPhone?
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What’s required for “Supervision”?
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Agents without access to *everything*
![Page 119: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/119.jpg)
Agents without access to *everything*
![Page 120: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/120.jpg)
SIP…
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User Approved Kernel Extension Loading
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Rootless
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Containers in APFS
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Containers in APFS
![Page 125: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/125.jpg)
Secure enclave
![Page 126: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/126.jpg)
Exchanging data between apps via REST
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Exchanging data between apps via REST
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I knew this Android developer…
![Page 129: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/129.jpg)
Rewriting how IT is done
![Page 130: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/130.jpg)
An explosion of Mac devices
![Page 131: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/131.jpg)
And Apple just makes the devices
![Page 132: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/132.jpg)
Otherwise they can’t grow fast enough
![Page 133: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/133.jpg)
It’s an incredible opportunity for us
![Page 134: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/134.jpg)
But we have to be cool with change
![Page 135: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/135.jpg)
New admins can learn how to use an MDM
faster than script stuff
![Page 136: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/136.jpg)
New admins can learn how to use an MDM
faster than script stuff
![Page 137: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/137.jpg)
The less options we have the more transactional managing devices is
![Page 138: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/138.jpg)
Less Infosec paperwork
![Page 139: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/139.jpg)
Less Infosec paperwork
![Page 140: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/140.jpg)
Less time with legal
![Page 141: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/141.jpg)
But companies need device “Supervision”
![Page 142: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/142.jpg)
Supervision separates the organization owned devices
from personal devices
![Page 143: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/143.jpg)
Allows for more control by MDM
![Page 144: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/144.jpg)
Scale.
Without violating privacy.
![Page 145: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/145.jpg)
It’s not as fun for some
![Page 146: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/146.jpg)
The hacker mentality isn’t dead
![Page 147: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/147.jpg)
The hacker mentality isn’t dead
![Page 148: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/148.jpg)
You’ll still be able to “jailbreak”
![Page 149: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/149.jpg)
Until you deploy 150,000 devices to a customer…
![Page 150: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/150.jpg)
That’s actually possible now.
![Page 151: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/151.jpg)
And in the future, it will be even easier.
![Page 152: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/152.jpg)
So many options mean fragmentation
![Page 153: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/153.jpg)
Are you a Mac Admin?
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AirWatch Admin?
![Page 155: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/155.jpg)
Jamf Admin?
![Page 156: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/156.jpg)
Munki Admin?
![Page 157: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/157.jpg)
Mobile Admin?
![Page 158: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/158.jpg)
Thanks to Slack
![Page 159: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/159.jpg)
We’ve stayed together as a community
![Page 160: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/160.jpg)
We share
![Page 161: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/161.jpg)
We are kind
![Page 162: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/162.jpg)
Let’s stay that way
![Page 163: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/163.jpg)
If you write tools
![Page 164: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/164.jpg)
MDM and Apps
![Page 165: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/165.jpg)
If you don’t, there are other ways to contribute
![Page 166: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/166.jpg)
Documentation
![Page 167: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/167.jpg)
QA
![Page 168: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/168.jpg)
Graphics
![Page 169: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/169.jpg)
The Future
![Page 170: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/170.jpg)
Think about the roadmap
![Page 171: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/171.jpg)
Transactional
![Page 172: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/172.jpg)
Build tools capable of scaling
![Page 173: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/173.jpg)
That follow Apple’s trends
![Page 174: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/174.jpg)
Maybe even still hack together temporary
solutions
![Page 175: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/175.jpg)
Because Apple will still have gaps
![Page 176: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/176.jpg)
Because Apple will still have gaps
![Page 177: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/177.jpg)
Remember that assembly line
![Page 178: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/178.jpg)
And lets keep things cohesive in the
community
![Page 179: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/179.jpg)
I love hanging out with all of you!
![Page 180: We’re Building Up To Something… · Imagine a day when you need to grant access to Contacts from Maps](https://reader034.vdocuments.us/reader034/viewer/2022042419/5f35c649e0de2736632f9863/html5/thumbnails/180.jpg)
Thank you!