We Value Your Feedback

Alberta Health Services wants to hear from you. Your comments help us to identify ways to enhance your experience while receiving care or visiting someone you care about.

Please contact us with your feedback if you have:• Complaints about the care or services received• Suggestions to improve health services• Compliments about your experience

Most issues can be resolved by talking with your care team. You may also contact the Patient Relations Department, led by the Patient Concerns Officer/ Executive Director of Patient Relations, with your feedback by:

Calling the toll-free Patient Feedback Line: 1-855-550-2555 Patient Feedback Intake Coordinators and Patient Concerns Consultants are ready to assist and manage calls respectfully and confidentially.

Submitting a patient feedback form online: www.albertahealthservices.ca/273.asp

Staff are committed to working with you to resolve complaints as soon as possible.