we monitor all social - cleraun media · first draft coalition guide for verifying photos and...
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We are an award-winning social content
service
We monitor all social platforms, anywhere in
the world
We have 200+ partnerships
including leading media and brands
Who Is Storyful?
the challenge
of social media
80% of all online content is
user-generated
50 billion photos uploaded
to Facebook
300minutes of video uploaded
to YouTube per hour
500million tweets per day
If you do not have access to a Twitter list relevant to the event, find or make one quickly!
Continuously add sources to the list as they emerge by identifying official sources early, e.g. police, ministries, political figures
Most news organizations have access to lists, but sometimes news breaks in an area infrequently covered
Always best to curate your own lists from scratch BUT to find a list in a hurry - open a prominent local account (eg local journalist or news organization), add /memberships to the URL
Twitter and Tweetdeck
In a Tweetdeck search, isolate:● related vocabulary● Hashtags● placenames (multilingual)● names of people involved
Trump protest search string: "#NotMyPresident" OR "DumpTrump" OR "Trump protests" OR "anti-Trump protests" OR "anti-Trump demo" OR "anti-Trump rally"
Can filter for Tweets with videos - Tweets with images etc.
Use filter for any of these within a curated Twitter list
Facebook by some margin the most popular network, and essential to monitor in breaking news situations
Use Native search; filter by Latest
Instagram is good in early stages as uploaded on the fly from location. Geo metadata common.
Use FB Signal: signal.fb.comOne-stop-shop for FB/Instagram content; improved search function
Use Picodash:picodash.comSimple to search for geocoordinatesCan filter results by image/video (press p or v on results screen)
Facebook and Instagram
YouTubeLess popular than other platforms, but higher quality video
YouTube native search; use local keywords, always sort by upload date
Use Montage: montage.storyful.com. Better search functionality; collaborate on verification
Follow YouTube Newswire@YTNewswire on Twitter, YouTube.com/NewswireCurated, original YouTube content on day’s breaking stories
Can be highly sensitive during breaking news situations; be mindful of how you approach eyewitnesses
Take conversations off public platforms if at all possible
Be wary of translation issues if speaking to eyewitnesses for whom English is not a first language; even when being as careful as possible, things can get lost in translation
Mistakes can be made, but always be transparent, sensitive, and mindful of ownership, and apologise when and if upset is caused
Contacting Eyewitnesses
Verification as Process
● Provenance: Are you looking at the original piece of content?
● Source: who captured the content?● Date: when was the content captured?● Location: where was the content captured?● Motivation: why was the content captured?
Provenance● Is this the first version
online?● Is it the highest-quality
version?● Is there a logo or
watermark?● Use: RevEye Reverse
Image Search, Storyful Multisearch
Source● What is the uploader’s
account history? Location etc
● Are there connected social profiles? Search name on FB/YT/Twitter etc
● Use: Whois, Spokeo, Foller.me
Date● What is the time of the
earliest upload?● Are there corroborating
reports from sources on-the-ground?
● Do weather conditions for date tally?
● Use: WolframAlpha, Exif Viewer
Location● Are there features that
can be located on satellite imagery?
● Is there content that matches from other uploaders?
● Are there corroborating reports?
● Use: Google Earth, Wikimapia, Yandex Maps
Motivation/Agenda● Always ask - why was
this uploaded?● History of source,
connections to political or military groups - is there an agenda?
● Take nothing at face value!
Debunks and Fake ContentEvery breaking news situation today inevitably leads to the sharing of fake content; be highly sceptical of everything you see
Major news organizations are consistently caught out; serious errors made during Brussels attacks, Paris attacks, Umpqua college shootings, and, most recently, in aftermath of Trump victory
Be particularly careful with names and identities shared on social media
Verification as Process
● Provenance: Are you looking at the original piece of content?
● Source: who captured the content?● Date: when was the content captured?● Location: where was the content captured?● Motivation: why was the content captured?
Further resources
● First Draft coalition guide for verifying photos and videos here.
● 10 newsgathering and verification tools for newsrooms on a budget here.
● The Storyful Podcast can be downloaded here.● The Verification Handbook, authored by leading
journalists from the BBC, Storyful, ABC, Digital First Media, can be accessed here.
● Read research by the Eyewitness Media Hub here.