we are all explorers in the digital transformation age · digital transformation engage your...
TRANSCRIPT
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WE ARE ALL EXPLORERS IN THE
DIGITAL TRANSFORMATION AGE
Susanne Erkenmark
Enterprise Sell With Lead
One Commercial Partner Organization
Microsoft Sverige
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Digital transformation
Engage your customers
Empower your employees
Optimize your operations
Transform your products
Det handlar inte (bara) om teknik
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Trusted Validate data & be correct, build credibility and convey the right message
Intelligent Use cloud & analytics, understand variations and lead a conversation
Real Time Move from weekly to real time, increase ability to respond – Requires a Culture Shift
Collaborative Connect data streams, build reusable information assets and increase visibility & velocity
Digital Transformation increases PACE
Intelligent Data is the new Currency
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7
OLD WORLD
Information scarce
Static hierarchies
Silo’d productivity
Customers
Focus on planning ahead
Transactional Systems
NE W WORLD
Information abundant
Dynamic networks
Collective value creation
Brand Ambassadors
Experiment, learn and respond
Systems of Intelligence
THE SHIFT
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Mission Critical
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lost
cannot
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Source: Gartner’s How to Implement a Truly Hybrid Integration Platform, published February 2018
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Microsoft Dynamics 365 – July 2017 Update
Microsoft Confidential
It is all connected
Power platform
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CRM ERPMicrosoftDynamics 365
Seamless integration
It also enables fantastic integration across our broader set of Microsoft cloud capabilities
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Optimize
operations
Transform
products
Engage
customers
Data
Capture digital signal across business
2Intelligence
Connect and synthesize data
Action
Improve business outcomes
T H E D I G I TA L F E E D B AC K LO O P
Empower
employees
DataData +
intelligence
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Data +
intelligence
Optimize
operations
Transform
products
Engage
customers
Empower
employees
Data
Capture digital signal across business
2Intelligence
Connect and synthesize data
Action
Improve business outcomes
T H E D I G I TA L F E E D B AC K LO O P
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Tack!
Susanne Erkenmark
Enterprise Sell With Lead
One Commercial Partner Organization
Microsoft Sverige