we-7
TRANSCRIPT
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We-7AWAN PLAZA,1ST & 2nd floor
Lahore road,AHMAD PARK
FAISALABADPh. # 041-8781990
Mob. # 0321-6604143www.we7.com
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AKNOWLEDGEMENT
All praises for almighty Allah. The creator. Whose uniqueness oneness is
unchallengeable countless thanks to he the lords of lords who blessed us with the
courage and power to complete this report and all respects and regards to HolyProphet Hazrat Muhmmad (PBUH) for giving us the faith paving us on the right
path with the essence of faith in ALLAH
We feel great pleasure in expressing our profound and cordial gratitude to our
respected teacher and taught supervisors Sir HAMAD HASSAN for his admirable
cooperation guidance for us and sympathetic attitude which enable us in the
formulation of and compilation of report.
Our special thanks and favor for our esteemed friends for their ever lasting
cooperation and giving us the homely atmosphere. Last but not the least we thankfull to our parents and our family members for their cooperation guidance and
inspiration throughout the course.
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COMPANY NAME:- WE-7 (traders & services)
Type of business:- Multi-functional Company(trade & services)
Logo & slogan;-
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Executive Summary
The goal of this Business plan is to outline the strategies, tactics, and programs that
will make the sales goals outlined in the WE-7 business plan a reality in the year
2010 & onward.
WE-7 is the answer to an increasing demand. Marketing will play a vital role in the
success of WE-7. WE-7 must build a brand around the services it offers by heavily
promoting itself through local television, radio, and print advertising. Marketing
efforts are just beginning by the time a potential customer enters WE-7 for the first
time. A strong emphasis will be put on keeping customers and building brand
loyalty through programs focused on staffing, experience, and customers
WE-7 is a business ofMETA-MARKET, mean combination of different
industries, providing a platform for seller & buyer under one roof or point.WE-7 combined these industries
Electronics
Jewelry
Car parts
Wheels
Textile machinery parts
Handicrafts
Garments
WE-7 providing a web site linkwww.we 7.com
Where those customers who dont have much time to go out & shop, can choose
their desired product, & it will be delivered to customer
WE-7 also making a centre where the customers who want to come out for
shopping
Centre is situated at D-GROUND, because there is great community as our
customer
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Vision:-
OUR VISION IS TO BECOME WORLD`s LEADING COMPANY WHO
PROVIDE PRODUCTS FROMNEEDLE to PLANE
Mission:-
Our mission is to achieve our vision, by fulfilling every possible desired
product & services to our customers & consumers
Description of Venture
VentureHistoryWE-7 is apublicrelations andmarketing firm that specializes in
different categories of products.
VentureDescription
We dev elop customized online directories (media, associationandemployee) and electronic communications, including electron ic press
kits, CD ROMs andmultimediapresentations. We believe companies
must leverage technology in theirmarketing communications to
compete in todays Web-drivenworld.
WE-7 is enter ing its FIRST y ear in busines s. We arestaffedand
equipp ed to manage larger projects moreprofitably,accurately and
efficiently in the months ahead.
Venture Organization
Our man agementteam consists ofPresident/CE
O Mr.WAQAR AZEEMAWAN Ownerand financeandqualitycontrol/processexperts.CEO
is a seasoned and well- respected marketing professionalwho
adaptsand uses new technologies with creative messages to the
clientsbenefit.The company operates as Registered firm.
VentureMarketThe industry is growing and changing at a rapidrate. New
technologies offeropportunities and challenges to traditional
businesses. Keeping pace withthis vibrant environment is vitally
important to compete in a fast-moving marketplace. Business owners
seek qu alifi
edprofessionals to help them position their firms to their
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ultimateandtimely advantag e.
Our target market is growing businesses with an nual sales of Rs.5 to
Rs.25 million thathavemarketing budgets of Rs.100,000 or greate r. We
prima rily will target businesses in the telecommunications,energy
(ut ility) industries. We also will target companies whosupport women-
ownedbusinessenterprises.
Ourcompetition consists ofa dozen smaller local agencies, most
notablyThomasvilleMarketing Agency, Market Advan tage, QRS
Group, Inc. andCorpo rate Ima gery. Thesecompanies have four to 10
employees andgross revenues ranging from Rs200,000 to Rs1 million.
Venture OperationsA Firm Impressions business objectives include:
Growing its annual billings to 300,000 by 2010; 450,000 by 2011;
and650,000 by 2012 .
Becoming recognized as a top me n-owned busines sby2012 .
Building a highlyprofitableagency that deliver s excellence
ba ckedby sound businessprocesses.
VentureFinancingWe areseeking a line ofcredit in the amount of 500,000. These funds
will be used tocovercashshortfalls as we grow and develop a wider
client base. We project needing to drawdown approximately halfof
the 500,000 in the first halfof 2010 and repayitby year-end.The
owner prov ided start-up capital in2010.
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Organizational Plan
Management team
Mr.WAQAR AZEEM AWAN, The president and CEO
M r .IMRAN KHAN SHABIR MANAGER PUBLIC RELATION
Mr. ZAEEM HASSAN MANAGER PRODUCT DELIVERY
Mr.HUSSAIN AFZAL MANAGER OPERATIONS
Mr.ASHFAQ AHMAD MANAGER HRM
Mr.ZOHAIB ARSHAD MANAGER I.T.
Mr.SUFYAN MANAGER CONTROL & FEEDBACK
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CEO
Manager
Publicrelations
Manager
ProductDelivery
ManagerOperations ManagerHRM
ManagerI.T
ManagerControl &
feedback
Hierarchy of designations
* Roles & Duties:-
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Mr.WAQAR AZEEM AWAN THEpresident and CEO
SUPERVISE ALL KINDS OF
BUSINESS ACTIVIES &DECISION MAKING
M r .IMRAN KHAN SHABIR MANAGER PUBLIC RELATION
All kinds of public relation
activities. Indoor & out door
Mr. ZAEEM HASSAN MANAGER PRODUCT DELIVERY
All activities related to delivery
Of products
Mr.HUSSAIN AFZAL MANAGER OPERATIONS
To supervise & report about
daily basis operation
Mr.ASHFAQ AHMAD MANAGER HRM
Manage hiring & training
program of employees
Mr.ZOHAIB ARSHAD MANAGER I.T.
all kinds of I.T. base work
like website,networking etc
Mr.SUFYAN MANAGER CONTROL & FEEDBACK
Report about working &Response to feedback
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OFFICE & EQUIPMENTS
FLOOR NO.1
Reception,waiting room
screen for updates
sitting arrangement
2 air condition (floor standing)
samples showment raks
CEO ROOM
2 ROOMS with 6 cabins for managers
Conference room
white board
screen
20 seats
empioyees workshops are also done in it air conditioner
washrooms 3
FLOOR NO.2
Storage room
7 big racks in which items of each category are placed
AND REMAINING HALL FOR US WE SIT THERE AS WE SIT IN
OUR DRAWING ROOMS LIKE FAMILY TOGETHER FOR
SHAREING OUR PROBLEMS,IDEAS,ETC.
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Furniture & equipment detail
* C.E.O OFFICE
(1 chair+table,laptop,4extra chairs)
* 2 rooms for other 6 members
1 room have 3 cabins for 3 members which contain 3 chairs+tablesand extras chairs for customers.
* RECEPTION
(Telephones, fax machine, printers, computers, chairs&counter)
* MEETING ROOM
(20 chairs,projector,big screen)
* WAITING ROOM
(2 sofas+6 chairs &table)
* STORE
(cupboards to place products andslips fordetail)
* DELIVERY of Products
(4 bikes)
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SERVICE MIX
PRODUCT WE HAVE A CHAIN OF PRODUCTS(GARMENTS,ELECTRONICS,JEWELLERY,TEXTILE MACHINERY
PARTS,CAR PARTS,WHEELS) SO THATS WHY EACH AND EVERYPRODUCT HAVE ITS OWN UNIQUENESS DUE TO THAT EVERY
PRODUCT OR PRODUCT LINE NEEDS IT OWN PACKAGING
LABELING OR USP.
PRICE DUE TO LARGE VARIETY OF PRODUCTS SO THEIR PRICEALSO VARY FROM HUNDREDS TO LACS.BUT ITS OUR FIRST
YEAR SO WE TRY TO GIVE PRODUCTS AND OUR SERVICES IN
DISCOUNT AS COMPARED TO OTHER COMPANIES.
PLACE AS U KNOW ITS OWN E-COMMERECE BUSINESS THATWE GET ORDERS OR CONTACT WITH OUR CUSTOMERS
THROUGH NET & CALLS.SO THERE IS NO ANY SPECIAL PLACE
BUT IN FUTURE WE HAVE TO MAKE A CENTRE OF OUR
COMPANY IN A BIG AREA LIKE D-GROUND FOR CONVENIENCE
OF OUR CUSTOMERSWHO LIKE T COME OUT FOR SHOPPING
PROMOTIONADVERTISING STRATEGY
TV
RADIO
NEWSPAPER
MAGAZINE
BILLBOARD
BUSINESS TO BUSINESS PROMOTION
(YELLOW PAGES)
ALSO DO SOME PROMOTION ACTIVITIES ON YOUR
PRODUCTS FOR WINNING HEARTS OF YOUR CUSTOMERS.BYGIVING INCENTIVES TO YOUR CUSTOMERS LIKE (BUY 1 GET 1
FREE)
NOW OUR BUSINESS IS SERVICES RELATED SO WE HAVE 7 PS.
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PEOPLEALL HUMAN ACTORS WHO PLAY A PART IN SERVICE
DELIVERY AND THUS INFLUENCE THE BUYERS
PERCEPTIONS: NAMELY, THE FIRMS PERSONNEL, THE
CUSTOMER, AND OTHER CUSTOMERS IN THE SERVICE
ENVIRONME
CEO & MANAGERS
EMPLOYEES
CUSTOMER
SERVICE EMPLOYEES
OTHER CUSTOMER
PHYSICAL EVIDENCETHE ENVIRONMENT IN WHICH THE SERVICE ISDELIVERED AND WHERE THE FIRM AND CUSTOMER
INTERACT, AND ANY TANGIBLE COMPONENTS THAT
FACILITATE PERFORMANCE OR COMMUNICATION OF
THE SERVICE.
ATMOSPHERE
DCOR, MUSIC ETC.
EQUIPMENT
FACILITIES
UNIFORMS
PROCESSTHE ACTUAL PROCEDURES, MECHANISMS, AND FLOW OF
ACTIVITIES BY WHICH THE SERVICE IS DELIVEREDTHE
SERVICE DELIVERY AND OPERATING SYSTEMS ARE FOLLOWEDAS IN OPERATIONAL PLAN
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PEOPLE PHYSICALEVIDENCE
PROCESS
Employees Facility design Flow of activities
Customers Equipment Number of steps
Communicatingculture and values
Signage Level of customerinvolvement
Employee research Employee dress
Other tangibles
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Operational plan
* PHONE CALLS
STEP 1
FIRST WE GET ORDER OF CUSTOMER ON PHONE
CALL.CUSTOMER CALLS US AND THEN WE GET TO KNOWABOUT CUSTOMER DERSIRE PRODUCT.AND ALSO WE GET HIS
ADDRESS PHOE NUMDERS FOR DELIVERY.
STEP 2
THEN WE MAKE ITS RECORDS IN STORE ROOM AND SEE THAT
OUR PRODUCT OR SERVICES WHICH OUR CUSTOMER DEMANDS
FROM US IS IT AVAILABLE IF ITS AVAILABLE THEN WE MAKE
ITS RECORDS ON OUR ACCOUNTS BOOK.
STEP 3
THEN DELIVERY DEPARTMENT WORKS START AND THE
PRODUCTS SHOULD BE DELIEVERED TO CUSTOMER PLACE
WHERE HE SAYS TO DELIEVERED
STEP 4
THEN AFTER DELIEVER THE PRODUCTS WE GET AMOUNT FROM
THE CUSTOMERS THEN FINANCE DEPRTMENT WORKS START
AND THEN THAT AMOUNT SHOULD BE RECORDED IN OUR
ACCOUNTS BOOK.
* INTERNET
STEP 1
OUR COMPANY WE-7 HAS ITS WEBSITE AND LARGE QUANTITY
CUSTOMERS IN NET SO THEY ORDER THEIR PRODUCT OR
SERVICES THROUGH OUR LINK THAT IS WWW.WE-7.COM.
STEP 2
THEN WE MAKE ITS RECORDS IN STORE ROOM AND SEE THAT
OUR PRODUCT OR SERVICES WHICH OUR CUSTOMER DEMANDS
FROM US IS IT AVAILABLE IF ITS AVAILABLE THEN WE MAKE
ITS RECORDS ON OUR ACCOUNTS BOOK.
STEP 3
THEN DELIVERY DEPARTMENT WORKS START AND THE
PRODUCTS SHOULD BE DELIEVERED TO CUSTOMER PLACE
WHERE HE SAYS TO DELIEVERED
STEP 4
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THEN AFTER DELIEVER THE PRODUCTS WE GET AMOUNT FROM
THE CUSTOMERS THEN FINANCE DEPRTMENT WORKS START
AND THEN THAT AMOUNT SHOULD BE RECORDED IN OUR
ACCOUNTS BOOK.
*OFFICE CUSTOMERS
STEP 1FIRST STEP IS TO GETTING ORDERS SOME PEOPLE DONT
STAISFY FROM PHONE CALLS AND DONT KNOW HOW TO
OPERATE COMPUTER OR INTERNET.FOR THOSE CUSTOMERS WE
HAVE OUR OFFICE IN D GROUND.THEIR CAN CAME FOR THEIR
PRODUCTS AND SERVICES AND MEET OUR EMPLOYEES FACE
TO FACE AND SATISFIED AND GAVE THEIR ORDERS.
STEP 2
THEN WE MAKE ITS RECORDS IN STORE ROOM AND SEE THAT
OUR PRODUCT OR SERVICES WHICH OUR CUSTOMER DEMANDS
FROM US IS IT AVAILABLE IF ITS AVAILABLE THEN WE MAKEITS RECORDS ON OUR ACCOUNTS BOOK
STEP 3
THEN DELIVERY DEPARTMENT WORKS START AND THE
PRODUCTS SHOULD BE DELIEVERED TO CUSTOMER PLACE
WHERE HE SAYS TO DELIEVERED
STEP 4
THEN AFTER DELIEVER THE PRODUCTS WE GET AMOUNT FROM
THE CUSTOMERS THEN FINANCE DEPRTMENT WORKS START
AND THEN THAT AMOUNT SHOULD BE RECORDED IN OURACCOUNTS BOOK.
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Policies
Hiring policies
Receptionists : B.A communicated
COMPUTER SKILLSgood-looking1-male 2-female( age 24-35)
Delivery Dept : minimum metric4 person
Age : 24-30
Store room : b.com .minimum
computer skills
data entry.
2 persons
Office-boy: 2
Peon/Guard: 1
Order Getting Dept:
Education: (B A)
Communication skill.
Computer skill.
1-Male
1-Female
* Trend Analysis:
Office workers
Time shortage.
No awareness of right place/productSpecial student,Hostalized.
* Market Objective/Goals:
Quick/Best service.To introduce as best quality provider to everyone.
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Segmentation:-
As we have 7 categories, so we have different segmentations,for all we
segment the customers who has awareness with internet & mobile
technology as well
For
Electronics
Demographic:- university students
Geographically:- hostels
Income ( pocket money):- Rs. 2500-10000 p.m
Car parts & wheels:-
Demographic:- middle class & upper class
Geographic:- d-ground, people colony, gulistan colony, madina town, ahmad
park etc
Income:- Rs. 30000 & + p.m
Handicrafts:-
Demographic:- females of age 20-45
Geographically:- d-ground, people colony, gulistan colony, madina town,
ahmad park etcIncome ( pocket money):- Rs. 35000 p.m
Garments:-
Demographic:- young guys & girls of age 20-35
Geographically:- areas under developing far from faisalabd shopping
markets e.g settlite town, fda city, ismail town etc
Income ( pocket money):- Rs. 10000 p.m
Textile machinery parts
Demographic:- upper class (mills & factory owners)
Geographically:- industry areas of faisalabad
Income ( pocket money):- Rs. 500000 p.m
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Jewelry
Demographic:- middle class females
Geographically:- areas under developing far from faisalabd shopping
markets e.g settlite town, fda city, ismail town etc
Students who are hostelries
Income ( pocket money):- Rs. 35000 p.m
Positioning:-Our company has aim to position as a trustful company who provides best
QUALITY products with quick & best services
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SITUATIONAL ANALYSIS
SWOT
STRENGHT:-
Experienece,that our whole team has in the line of business
Our instructors,who ever guide us what to do?how to to do?when to
do?
No such type of business is existing in faisalabad & other big cities as
well
Our qualification because our team is consisting qualified persons
Contacts that our company already has, these contacts are our loyal
customers, who always prefer our recommendation All business are already being run by our team successfully, so that if
we combine all business at one point then we can easily convey our
messages to our customers
WEAKNESS:- Not large investment even we already running these business,but it
will more attractive if all business are place under one roof for those
customers who want to come outside their homes & offices for
shopping
OPPURTUNITY:-
Government policies, like to shut down every business after 8 pm,
because every person who is either involved in business activities or
doing job, he has no much time to shop the categories we chose
Hostelries who belong to other city, & need such kind of services.
Awareness about internet increasing among people,so that such
business will be affective among such target market All working people who has no much time
Many companies would like to place their products in our product
categories & lines. Then we can charge handsome commission
against our services like online store or free delivery of products
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THREAT:- Variation about holiday policy is different in different markets &
cities e.g. in Faisalabad most markets are closed on Friday.&
remain open on Sunday. Due to this people who has holiday of
Saturday & Sunday then may be has choices among their needs &
substitutes If any other company like METRO steal this idea,& adopt it,then it
may possible they give us very tough time,because their
investment is too much large
Economic conditions can affect our profitability
Our categories competitors, because they has also their own loyal
customers & advocates as well
FUTURE OUTLOOK:-
Our future outlooks are;
1. to combine more & more product catgories
2. a patrolling force of mechanics to install & repair CAR
PARTS & WHEELS
3. Franchising in other cities & countries
4. to become whole-seller in our products categories5. to run a bus services for students welfare fair-free specially
for females
6. online jobs
LEGAL ASPECTS:-
Our company is according to CONSTITUTE OF PAKISTAN, which means
it has permission to exist in such environment by fulfilling formalities
according to law
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CONTIGENCY PLAN
1. plan b:- in the case of failure our plan b is to provide only marketingactivities for other companies by making a companyTHE
MARKETERS, who will perform marketing for those company that
are not much familiar among customers through web-sites &
advertising activities
.
2. salvaging asstes:-As a service firmwhose mainasset is ourcreativity, we do not own a lot ofsalvageable assets.We
keep ouraccounts receivable to a minimum. Ourcomputer
equipment and furniturecould be sold, but the valuewould be so diminished as to render them negligible. The
losses we fac earemostly personal. Our only outstanding
debt is to the owner and to the bank that holds our line ofcredit. As we assume the Ms. Truitt will have to sign
personally on that note, the bank does no tface huge riskand will probably not look to the assets ofthebus ines s forrepayment
3. exit policy:- other chance in case of failure is exit policy. As our all
categories are already being run successfully & we only bring allcategories at a point, if we wind up, even then we have other way like
to do business separately like already doing
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BALANCE SHEETWE-7
As on may 15,2010
ASSETS
Current assets
cash Rs 500,000
Accounts receivable _______
Inventory 500,000
Prepaid expenses 25,000
Long-term or non-current assets
Property, plant & equipment 700,000
Includes:LandBuildingsImprovementsEquipmentFurnitureAutomobile/vehicles
TOTAL ASSETS Rs. 1,725,000
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LIABILITIES
Current liabilities
Accounts payable RS. 500,000
Notes payable 200,000
Taxes payable 25,000
Includes:
Federal payroll tax
Self-employment tax
Sales tax
Property tax
Total liabilities 725,000
Total equity 1,000,000
TOTAL LIABILITIES Rs. 1,725,000