wctr newsletter - winter 2011
DESCRIPTION
The Welsh Centre for Tourism Research celebrated its 10th birthday in style with a reception at the Fourth Critical Tourism Studies Conference (CTS IV) in July at Cardiff Metropolitan University’s School of Management Building.TRANSCRIPT
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The Welsh Centre for Tourism
Research celebrated its 10th
birthday in style with a reception
at the Fourth Critical Tourism
Studies Conference (CTS IV) in
July at Cardiff Metropolitan
University’s School of
Management Building.
CTS IV brought together delegates
from over 40 different academic
institutions, charities, NGOs and
policy-makers to discuss ethical
and sustainable tourism practice.
Prof. Cherry Short of the
University of Southern California
gave the opening address on
tourism and equality, with John
Hilary, Executive Director of War
on Want and Prof. Pauline Sheldon
of the University of Hawaii and
recipient of the
UNWTO Ulysses
Prize giving the
other keynotes.
This was the largest
ever CTS event and
included a Visit
Wales-sponsored
reception in the
Wales Millennium
Centre and a gala
dinner and award
ceremony at the
Radisson Blu (raising
over £800 for
charity). CTR’s co-
organizers of the CTS
Series are
Wageningen University & the
Zagreb Tourism Institute.
Welsh Centre for Tourism Research
Newsletter
Issue 3: 2011
Over 130 delegates were at CTS IV in July
CONTENTS
Special Features:
WCTR Hosts CTS IV
WCTR on Social
Media
A Matter of Opinion:
Lone Parents Left Out
by Tourism
Polish Students Next
to Cook Up a Storm
________________________
Regular Features:
Editor’s Notes
WCTR People in the
News
Research Group in the
Spotlight
WCTR Research
Associate Page
New on the Bookshelf
Editor: Annette Pritchard
Design: WCTR
WCTR welcomes CTS IV
conference
John Hilary of War on Want
spoke on tourism & human
rights
E
dit
ors
’ No
tes
Welcome to our final newsletter
for 2011. Aimed at our friends and
partners in industry, education
and government, we have had
tremendous feedback on these
newsletters since we launched the
first back in January.
As we say goodbye to 2011, we
are reflecting on another busy
year here at the WCTR. We
celebrated our 10th birthday at the
CTS conference in July, rebranded
our centre and website, developed
a host of new projects, launched
into the world of social media and
of course, our staff have been busy
publishing and speaking at leading
events around the world.
It has been a hectic
year across our
research, enterprise
and teaching
activities. At
undergraduate level
our courses in
tourism, hospitality
& events were
updated and given
the seal of approval
at a validation in
the spring and we
have developed
new projects with
partners from
Carmarthen to
Croatia. As I write
colleagues are
working in Zagreb
with local tourist
board staff, in
Zanzibar on British
Council-funded
workshops and
across Wales and
the UK with the
charities Cerebra,
the Alzheimer’s
Society and the
National Benevolent
Fund for the Aged.
With so much in the
pipeline, 2012 looks
to be just as busy!
CONTACT US
Welsh Centre for Tourism Research, Cardiff School of Management, Cardiff Metropolitan University, Cardiff, Llandaff Campus, Western Avenue, Cardiff CF5 2YB Tel: 029 20415682 cardiffmet.ac.uk\wctr
Research Group Leaders: Sustainable Destination Development & Marketing Prof Eleri Jones [email protected] Tourism, Social Justice, Inclusion & Citizenship Prof Nigel Morgan [email protected]
Critical & Humanist Tourism Enquiry Prof Annette Pritchard [email protected]
Socio-Cultural Perspectives on Hospitality Dr Caroline Ritchie [email protected]
Events Management Dr Dewi Jaimangal-Jones [email protected]
Professor Annette Pritchard, WCTR Director
Behind the scenes at CTS IV - Annette,
Richard & Callum on the reception desk
Ed
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No
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As Jon Munro and Bethan Richards
of Cinchmarketing wrote in our
last newsletter, today’s
organizations are facing a
fundamental and revolutionary
change. Digital channels have
driven a radical shift in how many
of us share ideas and online
information, especially user-
generated content plays a critical
role in influencing everything
from politics to consumer trends.
Social media continues to move
forward on so many fronts and a
recent study shows that 57
percent of businesses surveyed
plan to increase social media
spending and almost 40 percent of
CEOs see social media as one of
their key priorities for 2012.
This month we created our
Facebook (below) and LinkedIn
pages so there are now even more
ways to keep in touch with us.
Exactly why is this
so important? Quite
simply, because you
were asking us for
more personalized
and immediate
interactions.
In our first week on
LinkedIn (above),
we connected with
almost 200 tourism,
hospitality and
events professionals
and academics,
worldwide.
Join them by
following &
connecting with us.
WCTR STAFF
Emma Bettinson
Dr Sheena Carlisle
Elspeth Dale
Karen Davies
John Dobson
Dr Julia Fallon
Helene Grousset-Rees
Dr Claire Haven-Tang
Dr Dewi Jaimangal-Jones
Prof Eleri Jones
Sara Johnson
Dr Angie Luther
Dr Steve Moore
Prof Nigel Morgan
Prof Annette Pritchard
Dr Caroline Ritchie
Dr Andy Roberts
Dr Diane Sedgley
Sian Taylor
Dr Alan White
Associate Members
Prof David Botterill
Prof Tom Baum
Prof Conrad Lashley
Prof Stephen Page
Prof Chris Ryan
Prof Terry Stevens
Prof Brian Wheeller
WCTR launches into Social Media
http://uk.linkedin.com/in/welshcentretourismresearch
http://www.facebook.com/WelshCentreforTourismResearch
Re
cog
nit
ion
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CT
R P
eo
ple
Professor Nigel Morgan has joined
the Editorial Board of the new
Journal of Destination Marketing &
Management as its Regional Editor
for the UK & Europe and will write
a headline piece in the first issue
in March 2012.
Dr Caroline Ritchie has been
invited to join the new
International Journal of Wine
Economics and Policy as an
associate editor.
WCTR have appointed Professor
Terry Stevens as Honorary
Professor. Terry has over 25 years
experience in the leisure and
tourism industry working in both
the public and private sectors. He
is Director of Stevens & Associates
and has previously been a Visiting
Professor at Bournemouth and
Reading universities before
joining WCTR this year.
Dr Claire Haven-Tang gave a
keynote at the Cantata Final
Conference: Tourism and
Innovation in North Wales on 17th
November and has been invited to
be a guest editor for the next
project
newsletter. The
conference was a
dissemination
event for an EU-
funded Atlantic
Area
Transnational
Project.
Professor Annette
Pritchard has
joined the
Editorial Boards
of Text and Visual
Methodologies.
Prof Nigel Morgan
has joined
Finnmark
University
College, Norway
as Visiting Prof
and will be taking
part in a series of
seminars there in
February. He will
also be a keynote
speaker on place
brands in
Denmark in June.
Terry Stevens joins WCTR as Visiting Prof
Professor Nigel Morgan is keynote at the York Business School Annual Tourism Futures Conference
John Dobson is invited to conduct research with the Micronesian shark foundation into shark dive experiences.
Prof Annette Pritchard joins the International Advisory Board of Copenhagen Business School’s Research Centre.
Conferences, Journals & Advisory Boards
Op
inio
n P
iece
: L
on
e P
are
nts
Le
ft O
ut
by
To
uri
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Whilst research on tourism and
poverty has grown rapidly
recently, much of this focuses on
less developed economies. Here at
WCTR we have developed a range
of projects which focus on the
benefits of tourism and leisure for
less affluent and often socially
marginalized groups in the UK.
These include fully-funded
University doctoral projects on the
tourism experiences of: older
people with dementia (Jane
Mullins); people with vision
impairment (Victoria Richards);
and migrant workers (Agnieszka
Rydsik).
Much of this work has been
conducted in partnership with
charities including: The
Alzheimer’s Society, Cerebra and
the National Benevolent Fund for
the Aged. One recent project was
conducted with the sponsorship of
an inner city London school,
where we interviewed parents
about their experiences of coping
on reduced incomes during the
long school summer holidays.
Many were lone parents on
benefits and they found it a major
challenge to
provide their
children with
stimulating and
affordable things
to do during the
holidays.
Child poverty is
about more than
poverty of income;
it is also about
poverty of
opportunity and
expectation,
including the fun
and self-
confidence
children
experience on
holidays – now
seen as part of
everyday lifestyles
in the UK.
With levels of child
poverty rising in
the UK, the
tourism and
hospitality sector
need to ‘think
parent’ and ‘think
family’ as
employers and
service providers.
A Matter of Opinion
By Dr Diane Sedgley
CHILDREN MISSING OUT
* over a fifth of children in the UK miss out on an annual holiday because their parents cannot afford it *12% of parents in the poorest fifth of people in the UK cannot afford to send their children on a school trip at least once a term * one in three UK children live in poverty, one of the highest rates in the industrialized world * 200,000 more children will be pushed into poverty in the UK between 2013 and 2014 as a result of the recession * 40% of UK single parents are unable to afford a day trip and 60% cannot afford a a week away from home for themselves and their children * the Joseph Rowntree Foundation estimate that child poverty is costly to everyone in Britain, not just those who experience it directly and nationally it costs the UK at least £25 billion annually For more on this see: Sedgley, D., Pritchard, A. & Morgan, N. (in press) Tourism Poverty in Affluent Societies: Voices From Inner-City London, Tourism Management, doi:10.1016/ j.tourman.2011.10.001.
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Gro
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Fo
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Cri
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In this issue we turn the spotlight
on the third of WCTR’s five
research themes and focus on
critical and humanist tourism
enquiry. This theme overlaps
significantly with our work on
social justice, inclusion and
citizenship, led by Prof Nigel
Morgan and with our involvement
in tourism & community
development in Africa led by Prof
Eleri Jones.
This research theme includes the
work of three staff and three PhD
students funded by Cardiff Met.
Perhaps the leading proponents of
advocacy scholarship in the group
are Profs Annette Pritchard and
Nigel Morgan - both have
reputations as two of the
originators of the unfolding
hopeful tourism perspective
(together with Dr Irena Ateljevic
of Wageningen University).
This notion that research should
led to transformations in the
classroom and the world of
practice underpins several WCTR
research projects – from Nigel’s
work on the connections between
tourism, citizenship and inclusive
destinations to Annette’s and
Diane’s various projects on
tourism and disability, gender,
older people and inequality.
The group
collaborates with
researchers around
the world on these
and related issues
and has on-going
projects with
partners in Africa,
Europe, North
America and
Australasia.
For more
information on
hopeful tourism and
for examples of how
it impacts in practice
and in pedagogy, see
Annette, Nigel and
Irena Ateljevic’s
article in the Annals
of Tourism Research,
which finished 2011
as the fifth most read
paper in the
journal’s history.
RESEARCH
SPOTLIGHT
Research Group Leader Prof Annette Pritchard [email protected]
* Hopeful Tourism * Humanist Tourism Enquiry *Co-Created Learning *Transformative Enquiry *Ethical and Value-Led Scholarship *Advocacy Scholarship ________________________ Key Research Partners Wageningen University, The Netherlands Stenden University, The Netherlands, Auckland University of Technology
For more on this
research theme and its
numerous publications
and projects, visit
cardiffmet.ac.uk\wctr
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Ass
oci
ate
Ne
ws
All research
students at UWIC
have the status of
research associate
Cardiff Met has a long and
successful track record of research
degree education in tourism,
hospitality, events and
leisure. Since our first
completions in the
mid-1990s, over 60
students have
gained their
research degrees at
the University in these
fields.
John Dobson has been invited to
carry out research with the
Micronesian shark foundation into
shark dive experiences in Palau
and he has been invited to work
with ETH in Zurich on research
into shark tourism in Fiji.
With a background in tourism
studies, humanities and modern
languages, Agnieszka Rydzik is
undertaking PhD research at the
WCTR. Her work is participant-
action research with Accession 8
female migrants working in the
UK hospitality sector. She recently
won the Annals of Tourism
Research Prize for best doctoral
paper at CTS IV, a paper just
accepted for publication in
Hospitality & Society.
Alan White was
recently awarded his
PhD for his work on
gender and hospitality
employment. Dr
White was
supervised by
Professors Eleri
Jones and Annette
Pritchard.
Recently awarded his
PhD, Dr Abu Sobaih
has just had his paper
(written with his
supervisors Dr
Caroline Ritchie and
Prof Eleri Jones)
‘Consulting the Oracle?
Applications of
Modified Delphi
Technique to
Qualitative Research in
the Hospitality
Industry’ accepted by
the International
Journal of
Contemporary
Hospitality
Management.
News From the Cutting-Edge
RESEARCH
STUDENTS
Saif Al-Habsi
Saleh Al Shaaibi
Paul Barrett
Emma Bettinson
Elspeth Dale
Karen Davies
John Dobson
Khaled El-Sayed
Reda Gadelrab
Darryl Gibbs
Helene Grousset-Rees
Nancy Ya-ting Huang
Oliver Jaycock
Sara Johnson
Nigel Jones
Jo-Anne Lester
Mohamed Moustafa
Victoria Richards
Andy Roberts
Zaida Rodrigo Perez
Agnieszka Rydzik
Sameh Soleman
Sian Taylor
Richard Ward
Ne
w o
n t
he
lib
rary
sh
elv
es
Nigel Morgan and Annette
Pritchard and Irena Ateljevic (of
Wageningen University in The
Netherlands) have just produced
the second edition of The Critical
Turn in Tourism Studies. This
edition is subtitled Creating an
academy of hope and has 17
wholly new contributions,
including a hard-hitting 24 page
foreword by Peter McLaren and
Nathalia Jaramillo, which
discusses critical pedagogy in the
context of the current economic
and financial crisis.
This edition moves the debates
over approaches to educating
future tourism and hospitality
managers and researchers
forward by exploring how critical
enquiry can make a difference in
practice and by exploring the role
of the contemporary university.
It confronts difficult questions,
including ‘what is the moral,
academic and practical role of
educators in developing ethical
and responsible graduates’, ‘how
does hopeful tourism influence the
student experience’ and ‘how can
we achieve social justice and
transformation in and through
tourism?’
WCTR staff and its associate
members have produced several
books and numerous papers and
book chapters again this year.
Recent and upcoming publications
include:
John Dobson 'Towards a utilitarian
ethic for marine wildlife tourism'
Tourism in Marine Environments.
Nigel Morgan, Annette Pritchard &
Ella Hastings, ‘Developing a New
DMO Marketing Framework: The
Case of Visit Wales’, Journal of
Vacation Marketing.
Dewi Jaimangal-Jones ‘More than
words – Analysing the media
discourses surrounding dance music
events’ Events Management.
Caroline Ritchie, Gary Elliott and
Mike Flynn ‘Buying wine on
promotion is trading-up in UK
supermarkets. A case study in Wales
and Northern Ireland’, International
Journal of Wine Business Research.
Po
lish
Stu
de
nts
Ne
xt
to C
oo
k u
p a
Sto
rm
Polish pupils from schools across South East Wales visited the Cardiff School of Management's Brains Hospitality Suite recently to produce a menu of Polish specialities. Pupils from four different schools took part in the event and were assisted by Polish university students from Cardiff Met and the University of Glamorgan. The food on offer included Pickled Cucumber Soup, a Polish speciality called Golabkie (cabbage rolls), and sweet and savoury pancakes.
The event was part of a wider programme organised by First Campus to support Polish pupils in Rhondda Cynon Taff who have little English and have been struggling to cope in school. A team of Polish students from the University of Glamorgan have visited their school each week to support them and be on hand in their classes to translate and advise.
WCTR regularly hosts visiting academics and research students and this summer it hosted Dr José Fernández Cavia, director of the postgraduate programmes at the Department of Communication in Pompeau Fabra University in Barcelona.
Professor Nigel Morgan delivered
training seminars on destination
branding to local tourist board
staff at the Zagreb Tourism
Institute in November 2011.
WCTR is feeding into the Welsh
Government’s major events
strategy and Dr Dewi Jaimangal-
Jones is contributing to the
development of its skills action
plan.
The Cardiff School of Management
Brains Hospitality Suite
In Brief