WAYS TO COLLABORATE AND SHARE KNOWLEDGE

USING SOCIAL MEDIA TOOLS

WITH

LAURA WHITEHEAD, AMY SAMPLE WARD & BETH KANTER

NCVO INFORMATION 2.0 CONFERENCE, LONDON - 24TH NOVEMBER 2008

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SUMMARY

COULD BETTER KNOWLEDGE-SHARING AND CLOSER COMMUNICATIONS INSIDE YOUR ORGANISATION CREATE STRONGER RELATIONSHIPS, EFFICIENCY, INSIGHT AND EFFECTIVENESS?

IN THIS WORKSHOP YOU WILL DISCOVER HOW THE LATEST TOOLS FOR ONLINE COLLABORATION AND

SHARING CAN OFFER OPPORTUNITIES TO IMPROVE THE WAY YOU WORK.

WHY ARE YOU HERE?

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BACK TO BASICS - WHAT CAN SOCIAL MEDIA BE USED FOR?

PERSONAL KNOWLEDGE AND INTERNAL INFORMATION SHARING - BEING ABLE TO SHARE AND CONNECT WITH RELATED ORGANISATIONS AND PEOPLE TO DISCUSS PARTICULAR SUBJECTS. USING TOOLS WHICH CAN HELP YOU TO COLLATE, COLLABORATE AND SHARE MORE EFFECTIVELY.

COMMUNICATING YOUR MESSAGE - REACHING OUT TO NEW AUDIENCES AND COMMUNITIES, FOR EXAMPLE IT COULD HELP SUPPORT FUNDRAISING CAMPAIGNS, TELL THE STORIES OF YOUR VOLUNTEERS OR KEEP FUNDERS AND PARTNERS UP TO DATE WITH YOUR DEVELOPMENTS AND NEWS.

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THE PROBLEM

THE SYMPTOMS...

IS KNOWLEDGE FLOWING THROUGH YOUR ORGANISATION?

ARE PEOPLE WRITING DOCUMENTS FROM SCRATCH, EVEN THOUGH SIMILAR DOCUMENTS (MAY POSSIBLY!) EXIST?

ARE DECISIONS MADE WITHOUT FULL INFORMATION AND UNDERSTANDING?

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GETTING STARTED

ENCOURAGE PEOPLE TO USE OTHER PEOPLE’S KNOWLEDGE...

HELP EVERYONE TO CONNECT...

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HTTP://WWW.WIKINOMICS.COM/BLOG/INDEX.PHP/2008/03/26/WIKI-COLLABORATION-LEADS-TO-HAPPINESS/

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TREASURE HUNT

HELP PEOPLE TO FIND THE RESOURCES THEY NEED

DELICIOUS FOR BOOKMARKS, FLICKR FOR PHOTOS, RSS READERS SUCH AS GOOGLE READER OR NETVIBES

TAG IT!

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SHARED DOCUMENTS, SHARED RESOURCES

CREATE SPACES FOR PEOPLE TO SHARE DOCUMENTS AND COLLABORATE

GOOGLE DOCS, ZOHO OR EVEN A WEB CMS OR A WIKI

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CASE STUDY:NTEN

DELICIOUS: USE INTERNALLY TO LISTEN

RSS READERS: USE INTERNALLY TO SHARE KNOWLEDGE AND LIST

TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE

WIKI: USE FOR PUBLIC PROJECTS

GOOGLE APPS: INSTEAD OF SERVER

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CASE STUDY: NETSQUARED

DELICIOUS: USE INTERNALLY TO LISTEN & SHARE

RSS READERS: INDIVIDUALLY TO LISTEN

TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE

WIKI: USE FOR ALL INTERNAL PROJECTS, SHARE FOR PUBLIC PROJECTS

GOOGLE APPS: INSTEAD OF SERVER

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NETSQUARED TAGS

NETSQUARED

NET2

NET2THINKTANK

NET2-ORGANIZERS

NET2-TEAM

NET2-CASESTUDIES

NET2-BLOG

NET2-CONFERENCE

NET2-CHALLENGE

N2Y3

N2Y4

N2Y4-TEAM

N2Y4-BLOG

N2Y4-PROJECT

NET2-EVENT

NETTUESDAY

LONDONNETTUESDAY

NOLANETTUESDAY

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START SHARING AND WORKING WITH OTHERS

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LAURA WHITEHEADHTTP://LAURA.POPOKATEA.CO.UK

AMY SAMPLE WARDHTTP://WWW.AMYSAMPLEWARD.ORG/

BETH KANTERHTTP://BETH.TYPEPAD.COM/

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