watech.wa.gov a new brand for government. watech.wa.gov clear metrics for our three challenges: o...

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watech.wa.gov A New Brand for Government

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Page 1: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

A New Brand for Government

Page 2: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

• Clear metrics for our three challenges:o How happy are our employees? o How good are our services?o How happy are our customers?

• How much are we trusted by the authorizing environment?

Page 3: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

Workplace culture strategyPhysical space to influence culture• OFM Facility projects• Employee space survey

How we organize• Self-organization experiment• Employee survey run by Harvard

How we market ourselves• Job announcement templates• Partner with WaTech HR/State HR

How we hire• Stronger emphasis on hiring for culture• Partner with HR on culture process

Page 4: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

Physical Space

Page 5: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

Physical space outcomes thus far• Space has been reconfigured four times in five days• Current expenditure $600• Have increased density by 25%– From 8 cubes to 10 desks– Avoiding approximately $16k/year in space costs

Page 6: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

How we organize• E-gov experimenting with Holacracy• Partnering with Harvard Business

School• Instead of organizing power and

authority, we organize work.• There are no managers in e-gov but

everyone is a leader.• People know what to do—let them

do it.• Check out our blog http://

ocio.wa.gov/holacracy-blog

Page 7: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

The New Brand• #WhyWeWork– We make a difference in

the world

• #HowWeWork– A workplace culture

that is 2nd to none– Our employees are

empowered– The environment

supports the employees– Fun is a force multiplier

Page 8: Watech.wa.gov A New Brand for Government. watech.wa.gov Clear metrics for our three challenges: o How happy are our employees? o How good are our services?

watech.wa.gov

TimingCreate demoe-gov space

Aug 2015

July2015

Dec2016

Dec2015

July2016

CreateSeattle

space testSept 2015

EvalSeattle

space testSept 2015

OrganizationExperkickoff

Oct 2015

OrganizationExpereval

Oct 2015

Spacesurvey

Harvardemployee

survey