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Watchtower Texas Emergency Manager Conference April 17, 2019 Presented by: Andy Cardiel - City of New Braunfels Office of Emergency Management Lisa Rubey – New Braunfels CERT Program Manager

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Page 1: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

WatchtowerTexas Emergency Manager Conference April 17, 2019

Presented by:

Andy Cardiel - City of New Braunfels Office of Emergency Management

Lisa Rubey – New Braunfels CERT Program Manager

Page 2: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Session Topics

Introduction

NBCERT Program

01Developing Watchtower

02Watchtower in Action

03

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This is us:

Andy CardielNew Braunfels OEM

Lisa Rubey NBCERT Program

Manager

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NBCERT Structure Sponsored by: City of New Braunfels Fire Department

Office of Emergency Management: Andy Cardiel, EMC

Managed by: NBCERT Program Manager, Lisa Rubey

Our Branches:

Event & Emergency Response: Damage Assessment,

Shelter, Outreach

Medical: First Aid Events

Search & Rescue: NASAR Credentialed Team

Incident Management Team: Support EOC & Operations

Training: Develops members skills

Logistics: Support our operations

PIO: Manages our NBCERT message

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NBCERT Program Structure

Public Service Events First Aid Events EOC Operation Search & Rescue CERT/SAR Training Service & Support

Emergency Events Watchtower

Shelter IAP

Damage Assessment Coms

Moulage

Public Information

Officer

Vickie Adams

Ruby Moseley

Event/Emergency

Response Branch

Jennifer Pfannstiel

Deputy - OPEN

Medical

Team Branch Paul Ericksen

Deputy - OPEN

IMT Branch

Nadine Carlson

Corey Carlisle

Deputy

Jeri Burgess

Search & Rescue

Team Branch

Paul Ericksen-Capt

Lisa Rubey - Lt

Training Branch Mary Liebermann

Deputy

Corey Carlisle

Logistics Branch Dan Platzer

Deputy

Joan Sizelove

OEM - NBFD

Andy Cardiel EMC

NBCERT PROGRAM

MANAGER

Lisa Rubey

New Braunfels CERT

Foundation

Jay Hidalgo COO

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NBCERT By the Numbers Est 2011 32,000+ Volunteer Hours

Emergency Events

EOC Operations

Harvey, Local Flooding,

Winter Storm

Damage Assessment

Wimberly & Local Flooding

events

Search Team Response

Bexar County Lost Person,

NBPD Evidence, Rebecca

Creek

Shelter Operations

Local events & Point to

Point events

.

Public Service Events

First Aid

Disaster Preparedness outreach

Exercise Events

Teen Outreach

100 Active Members

Trained over 500 persons

Wimberly, TX Damage

Assessment May 2015

Public

Events

Training

Watchtower

activates for all

events

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Why talk about

structure

before

Watchtower

Without a defined structure you won’t have a good

disaster response or watchtower program.

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All Along the Watchtower

Defining

01Developing

02Engaging

03Activating

04

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Watchtower: A tower that is used by a person who guards or watches a place…an elevated observation point

SO WHAT IS IT in NBCERT and to YOU

An INTEL strategy

Engaging volunteers by monitoring from home or on site

Real time data

In support of the EOC, an Event or Operation.

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Defining YOUR Watchtower

Need for Watchtower

Team support the plan

What INTEL

When will you provide Watchtower

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Developing

YOUR

Watchtower

Program

WHO

Define Customer

Your Team Stakeholders

What

Can you help Customer

NeedsIntel

Support

When

Will you help Customer

Where

Home/Location

How

Methods

Page 12: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Engaging VolunteersEquals

Retaining CERT Volunteers

Volunteer options

Have a job for everyone

Learn their interests

Volunteers given diverse avenues of training and response are more engaged

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Watchtower Fosters Ownership

Diversetraining avenues

& response

Maximizing

Interests

Training GoalsEncouragesIndependent

Study

Families Volunteering

Together

All InclusiveVolunteerOptions

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Supporting your Stakeholders

Documents Process

Actionable Intel

Aids in decision making

Provides INTEL requested

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Activating YOUR

Watchtower

Deploying Watchtower

How Deploy

Requested or self

activate

Do you deploy

when team does

Equipment needs

Reporting Watchtower

What Intel needed

Who receives

reports

What standard

sites

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Example Standard sites

Weather

https://www.weather.gov/ewx/

http://www.intellicast.com/Local/WxMap.as

px https://www.nhc.noaa.gov/?epac

https://texasstormchasers.com/radar/

https://www.iweathernet.com/lightning/latest-lightning-strikes-on-google-maps

https://www.wrh.noaa.gov/mesowest/timeseries.php?sid=KBAZ&num=48&banner=gmap&raw=0&w =325.

Traffic

https://drivetexas.org/#/7/32.340/-99.500?future=false

http://newbraunfels.maps.arcgis.com/apps/SimpleViewer/index.html?appid=1e68f804626d4eb59de03 813a0b92170

http://its.txdot.gov/ITS_WEB/FrontEnd/default.html?r=SAT&p=San%20Antonio&t=cctv

Google: Comal County Road Conditions

Power Outageshttp://outages.nbutexas.com:8080/ http://outages.gvec.org/ https://outages.pec.coop/dmsoutagemap/default.html http://outagemap.cpsenergy.com/CPSStaticMapsEXT/CPSStaticMapV2_EXT.html

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Examples Social Media Sites

FaceBook

Instagram

Nextdoor

Twitter

SnapChat -

https://onemilliontweetmap.com/?center=

29.707474822310246,-

98.11902523040773&zoom=15&search=&ti

meStep=0&timeSelector=0&hashtag1=&has

htag2=

&hashtagBattle=0&timeRange=0&timeRang

e=25&heatmap=0&sun=0&cluster=1 -

https://getlatlong.net/ -

TWEETDECK

https://twitter.com/search?f=tweets&q=ne

ar%3A%2231.11765528473561,-

100.1123046875%22%20within%3A194.18mi

HOW TO USE TWEETDECK

There are 3 main components to using tweetdeck.

Make sure that you are in the actual tweetdeck (site

and not just on your normal twitter page.

https://tweetdeck.twitter.com/

Geocoding the specific radius around address that you

want to monitor.

https://getlatlong.net/

One million tweet map.

https://onemilliontweetmap.com/?center=29.72666953

3022612,-

98.11546325683595&zoom=13&search=&timeStep=0&ti

meSelector=0&hashtag1=&hashta

g2=&hashtagBattle=0&timeRange=0&timeRange=25&hea

tmap=0&sun=0&cluster=1

Page 18: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Example of intel report WATCHTOWER REPORT FORMAT

Send this format as email to [email protected][email protected], [email protected][email protected]

Report made by_Lisa Rubey_______________________ Date_4/7/19_______Time 0700

Report number:__Initial #1_________Number:__(order after 1)__________ Final end of shift:_YES / NO

Weather Report: USE: National Weather Service Austin/San Antonio or NWS CHAT (if you have it)

NWS Updates: Give the latest NWS Area Forecast Discussion Summary: Severe thunderstorm warning until 0745 High winds gust to 60mph, hail

Weather: Use this link: https://www.wrh.noaa.gov/mesowest/timeseries.php?sid=KBAZ&num=48&banner=gmap&raw=0&w=325

Date____4/7/19____Time___0700____Temp_____69__________Wind Direction/Speed______S 7mph__

Weather:_Hvy Rain Thunder Shwr, Mist_1hour Precip__0.28_3hour Precip_NA_6hour Precip_0.28

River Gauges:

Link: https://water.weather.gov/ahps2/index.php?wfo=ewx

4/7/19 0400 to 0600 reported levels Initial report on rivers for start point

SRGT2 – Guadalupe near Spring Branch Feet _____4.2 ft____Flow_____1200CFS_ EXAMPLE

SMCT2 – Guadalupe river @ Canyon Lake Feet___908.98 ft___________Flow_____NA________

STLT2 – Guadalupe river @ Sattler Feet___5.03__FT_________Flow___234CFS__________

GRTT2 – Guadalupe river @ 3rd crossing Feet___4.42 Ft__________Flow____NA_________

NBRT2 – Gualdaupe river above comal Feet___2.39 _ft_________Flow_____NA________

NBCT2 – Comal river @ New BraunfelsFeet___4.38__ft_________Flow_____________

GBCt2 – Guadalupe river below comal Feet____9.89 Ft__________Flow_____________

NBDT2 – Dry Comal @ 337 Feet_____5.76 ft_________Flow_____________

Any Additional Notes that are needed:

Social media not monitored currently

Comments:

Wanted an initial river report as storm tracking into the area currently for a base line.

Reports to be emailed: Initial start of shift the top of hour - every 2 hours after initial unless conditions warrant sooner updates. Then go to every hour or follow new update instructions.

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WATCHTOWER IN ACTION

Harvey

01Watchtower

02Summary

03

Page 20: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Hurricane Harvey

Watchtower Monitoring

NBCERT Intel Support Service

Members worked from home

Started Watchtower when storm

named TS1 AUG 21,2017

Sit-reps 2x daily report to

coincide with

NOAA Hurricane Hunter

flights

Start asking for members to

take assignments to monitor

Initiated during preplanning

sessions

Watchtower SupportNBCERT Members monitored from home and reported to

the EOC in hourly sit reps

Real time Traffic on Evacuation routes

River Hydrology – Comal County rivers

Power Outages in our local area and in Victoria

TX area (for damages around the eye as it pushed

inland)

Social Media

4 Members were on shifts 24/7 during entire EOC

operations providing intel

Page 21: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Summary- Harvey City of New Braunfels takes a proactive approach

to Emergency Management

Watchtower an engaging way to utilize NBCERT Volunteers

If event continued need for more Watchtower trained NBCERT personnel

NBCERT had 35 volunteers put in 464 hours in 2 days, that could be used for matching PA funds.

58 hours – Watchtower EOC Support

35 hours – Watchtower Pre-Support

Remaining hours - Shelter, EOC and Call Center

Page 22: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Watchtower at Wurstfest

New Braunfels largest annual

event

10 day event – large crowds

EOC activated through out the

event

Supporting Festival Operation

Watchtower monitors

Social media

Weather

Road traffic

Page 23: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Other

Watchtower

uses

Local festivals & events

Pre-planning

Training & exercises

You name it

Page 24: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

Watchtower

Flexible Effective Intel Program

Volunteer Friendly

Work from home

Work at event

Easy to manage

Page 25: Watchtower · 2019. 4. 30. · Social media not monitored currently Comments: Wanted an initial river report as storm tracking into the area currently for a base line. Reports to

QUESTIONS

Andy Cardiel

City of New Braunfels Emergency Manager

550 Landa St

New Braunfels, Texas 78130

[email protected]

830-221-4270

Lisa Rubey

NBCERT Program Manger

550 Landa St

New Braunfels, TX 78130

[email protected]

830-221-4223

Contact Information

Thank you for your time

today. We appreciate it.