wangchenyung_cv_2015_it_manager_doc_april

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CURRICULUM VITAE Wang Chen Yung PERSONAL PARTICULARS Nationality : Singaporean Languages : English, Mandarin Availability : One Month Notice Email Address : [email protected] Contact number : 65-85186489/ 65-62707533 Expected Salary : $6000 - $7000 (Negotiable) Current Salary : $5000 plus 13 th Month Support: 24 x 7 Travel and Relocation: Heavy and Immediate Current Salary: $5000 EXPERIENCE NCS Pte Ltd – Outsource to Government Project as Senior IT Consultant cum Team Leader also double up as 3 rd Level Technical Consultant mainly to fix problem/error if Second level Customer engineer take longer time. Dec 2014 till now. IT Infrastructure support cum application. IBM Web Sphere for AIX/ Windows and HP-UNIX Security Software, Backup Software, Active Directory and VIP support. VMC outsource to Microsoft – Regional DC Team Leader 3 Jan 2014 – 31 Sep 2014 Managed HP/ DELL Engineer (Vendors) Provide technical information / Knowledge/ installation and train first Level/ 2 nd Level/ SMART Hand instruction to replace hardware. Hardware – HP/ DELL Servers. Weekly meeting with Microsoft Director to fine tune process and procedure. Reason for leaving: Microsoft had cancelled project. Short break from Oct 2013 – Dec 2013 Docomointertouch NTT – 2 nd Dec 2012 – 30 th Sept 2013 Designation - IS System Administrator (Senior), Department – IT Infrastructure. Provide service for In house service and external vendors. Provide technical advice for 1 st level Filed Service Engineer assign to customer website.

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Page 1: WangChenYung_CV_2015_IT_Manager_doc_april

C U R R I C U L U M V I T A EWang Chen Yung

PERSONAL PARTICULARS

Nationality : SingaporeanLanguages : English, MandarinAvailability : One Month NoticeEmail Address : [email protected] number : 65-85186489/ 65-62707533Expected Salary : $6000 - $7000 (Negotiable)Current Salary : $5000 plus 13th MonthSupport: 24 x 7Travel and Relocation: Heavy and ImmediateCurrent Salary: $5000

EXPERIENCENCS Pte Ltd – Outsource to Government Project as Senior IT Consultant cum Team Leader also double up as 3rd Level Technical Consultant mainly to fix problem/error if Second level Customer engineer take longer time.Dec 2014 till now.IT Infrastructure support cum application.IBM Web Sphere for AIX/ Windows and HP-UNIXSecurity Software, Backup Software, Active Directory and VIP support.

VMC outsource to Microsoft – Regional DC Team Leader 3 Jan 2014 – 31 Sep 2014Managed HP/ DELL Engineer (Vendors)Provide technical information / Knowledge/ installation and train first Level/ 2nd Level/ SMART Hand instruction to replace hardware.Hardware – HP/ DELL Servers.Weekly meeting with Microsoft Director to fine tune process and procedure.Reason for leaving: Microsoft had cancelled project.

Short break from Oct 2013 – Dec 2013

Docomointertouch NTT – 2nd Dec 2012 – 30th Sept 2013Designation - IS System Administrator (Senior), Department – IT Infrastructure.

Provide service for In house service and external vendors. Provide technical advice for 1st level Filed Service Engineer assign to customer website.

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In charge for internal & External Auditing with Auditors. Backup – Backup exec and Bacula software. DRP for Oracle Financial System. Desktop/ Laptop/ Pro Mac support – setup/ configuration/ trouble shooting. Project Management for Existing Web site. Provide NFS for application server through Netapps. OS – Red hat Linux/ Centos/ Windows. Database – MS SQL and MY SQL. HP chassis C3000/ HP Blade 685. IBM and DELL servers. Handler Wireless network. Handler Critix Server.

Reason for leaving – Retrenchment.

Webvision Pte Ltd 2nd April 2012-29th Nov 2012Designation - 3rd Level Technical Consultant., Department – Engineering.

Provide Training for 2nd/ 1st level engineer. Provide standardize document for 2nd/ 1st level engineers for configuration of Hardware/ Software RAID card/ and installation for new Servers. Evaluation for new Hardware – RAID controller cards and Servers. As 3rd level support/ Technical Consultant/ Team Lead direct report to AVP. Task

evaluation of new hardware/ software, P2V (Linux/ Windows), Cloud computing 5.1, VMware vSphere 5.1prepare document - hardware configuration for difference RAID Card/ SATA&SAS disk from BIOS utility/ CLI and GUI Management utility. Prepare step for installation of new OS on difference platform (DELL/ HP Prolaint/ Supermicro - OEM). VMware vSphere 5.1 Hypervisor (all related apps), VMware ESXi 5.1, VMware vCloud Director 5.1.

MS Office 365 – Planning/ Implementation and configuration. VDI and Desktop COE (Computer Engineering) – Planning/ Implementation and

configuration. Architect design for System. Planning, Configuration, Administration for Microsoft office Share Point Sever

(MOSS) and Microsoft Sharepoint services (WSS) for Internal and External Web hosting customer.

VDI (Virtual Desktop Infrastructure )- VMware Horizon- Planning, configuration, Execution also shared knowledge with 2 nd Level Engineer to deploy on production

servers and request from Customer plus SMO.Reason for leaving: There was re- organization for Webvisions due to merging with NZ Company.

Thomson Reuters – Sept 2009 – Mar 2012Designation – Implementation/ Production Support/ Technical Support – Engineer cum 3rd Level Technical Consultant. Department – Iaas/ Daas – AMEA/ APAC support.(IAAS only engineer support more than 3000 Physical Servers and Virtual Servers )

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Perform project management duties to ensure project meet scheduled dateline Perform UAT with APAC team before handing over to support team. Due to department will be restructured and relocated to India, China. Project – Hybrid/ Aurora Project, setup and configuration for HP C7000 Chassis/ HP Blade plus VMware ESXi 4.x Vsphere Server. VMware Disaster Recovery – planning and exercise. VMware Cluster. Planning, Configuration, Administration for Microsoft office Share Point Sever

(MOSS) to replace old MS Exchange public folder services.

Reason for leaving – Contract ended and IAAS department relocated to India & China.

Keppel Land International / Spring City Golf and Lake Resort, Department – IT, Support Greater China. Oct 2008 – Sept 2009Designation - Senior IT Executive/Regional IT Manager (Technical Support and Managed Engineers cum 3rd Level Technical Consultant.) Responsible for daily monitoring of event logs for all servers, including MS Exchange 2007

and Symantec Enterprise Vault Responsible for daily and weekly tape backup Assist and understudy in administering the MS Exchange Email System, including user

administration and troubleshooting Support and setting up of Blackberry devices Test and maintenance on DR servers in preparation of DRP drill through Critix and

VMware. Evaluated and proposed a DR plan for SUN accounting system operating in Hanoi, Manado,

Spring City and Bintan. Assisted in the negotiation with the vendor and obtaining approval from the Management for a centralized backup server, hosted in Singapore. Planned, scheduled and coordinated with the respective local IT staff for data backup and drills which would be held in the first two weeks of August

Attended courses on Microsoft Exchange 2007 Configuration and certify for MCTS certification.

Conduct basic IT knowledge training and MS Office 2007 for users. Managed IT department with 20 Engineers and one EDP Manager across Northern

and Southern of China plus one Data Center Manager. Managed day-to-day operations of MS Exchange 2003/ 2007, Sun Accounting, Fidelio

System and tape backup server Setup new procedures for PC support and trained the IT staff for troubleshooting skills Standardize and documentation for all servers/ application/ network. Participated in cost reduction exercise at Spring City and proposed measures for IT to save

operational costs such as printer maintenance service contract with free loan set. Negotiated with China Telecoms to provide free upgrade for Wireless from 2 MB to 20

MB. Spring City was one of the three selected hotels by China Telecoms for free upgrade .

Worked with China Telecoms to setup free CDMA station given by China Telecoms at no cost to ensure Spring City is ready for 3G services in future

Worked with China Telecoms for free Wireless upgraded provide technical advice and managed China Telecoms Wireless engineer- Spring City Gold and Resort –Kunming.

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Resolved the Internet connection issue – replacement of Cisco router and requesting China Telecoms for close monitoring

Handler more than 2000 Users/ VIP (GM/ Vice President/ AGM/ Snr. Project Manager/ HOD) across China Region.

Evaluated the setting up of wireless LAN for new villa development. Reviewed proposals from the vendors and shortlisted one for final negotiation. Pending for Management’s approval.

Managed Microsoft Office Communication Server (OCS). FIDELIO – Hotel reservation application from Micro authorized company in PRC and POS,

SUN accounting System. DRP exercise using VMware Workstation as a base migrated all production servers

(windows servers) during DRP exercise. Budgeting for IT expense and reduce maintenance/ service cost about 8 millions RMB

across China Region plus Vendor Management. Using CRITIX services for DRP exercise for SUN account system . Reason for leaving: IT department got closed due to restructuring in China Office.

Recruitment Agency, Contract Assignments Feb 2008 – Sept 2008 IBM - Team Leader - Provide technical support trained engineers from India and managed engineers, provide monthly reports for SDMFeb 2008 – Sept 2008 Led a team of 3 engineers at data centre to manage servers operating in various OS -

HPUX 11i, AIX, Sun Solaris 8 & 9, Red hat Linux Responsible for backup Software – HP Data Protector & TSM Applied patches and liaise with Customer for new projects. Involve in Preventive Maintenance. Handler IBM SAN Storage. IBM DB2 supported – worked with DBA.

Reason for leaving: IBM lost contract to competitors no able to maintain head count.

HP - Primary Support / Lead for Stock Exchange Market (3rd Level Technical Consultant.)March 2007 – Jan 2008 Led a team of 4 0 engineers and attached to SGX project . A) Share Service Desk cum 1 st Level Technical Support. B) Desktop Support – PC/ Notebook/ Mac./ Printer. C) 2 nd Level Technical Support and Engineers and Vendor Management. Appointed as primary support for Quest DT Team (Dealing System) operating under

OpenVMS 7.3.2 operating system Involved in upgrading OMX application, Oracle Database and trouble shooting for

production, development & UAT servers Preparation & execution for BCP. With the Help from EMC vendor configure LUN present to UNIX, Alpha OpenVMS

server. Handler 48 Windows 2000 Advance server as gateway, 20 OpenVMS Server, 40 UNIX servers. And the rest of 500 Windows 2000, UNIX Server handler by my

Engineers. The entire mission critical server monitor by PARTOL tools.

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Installed VMware 4.1 on HP blade and HP Prolaint Servers to explored migration from Windows Physical Servers to Virtual Servers (based as VMware).

Reason: HP contract through GMP as job offered by IBM was direct contract. Awarded with Appreciation & Hardworking Award from HP while servicing SGX. IBM DB2 – worked with DBA for basic trouble shooting.Reason for leaving - Contract completed. IBM offered directed contract as Team Leader

Fujitsu Asia – Senior System Engineer provide Professional Service July 2006 – Feb 2007 Designed and set-up the Linux Server Enterprise 4 –

a.) Installation & Configuration for Proliant Serverb.) OS hardening, bonding, Software patches for database Mysql, JBOSS & PHP.

Designed and set-up Windows 2003 R2 Advance Server & Windows XPa.) Installation & Configuration for HP Proliant Server.b.) OS hardening, Teamingc.) Apply SP, Setup, Planning and Design Active Directory & DNS and database

replication for AD.d.) Install & Configuration for System Management Server.e.) Configuration of Cisco Router, Cisco Switches and Create VLAN.

Reason for Leaving: Completion of project.

Accenture Oct -2005 – Jun -2006Senior System Administrator cum Data Centre Manager (Contract) / Provide Technical support trained certified Solaris 9 engineers (from india) ready for Solaris 10/ Storage capacity planng configuration(3rd Level Technical Consultant.)Attached to STARHUB BSCS ix upgraded project.

Report to Project Manager SUN Solaris server – setup V490, V890, E2900 plus NORTEL TERMINAL

CONCENTRATOR apply Sun Kernel and other Patches and configured IPMP for SUN Solaris and apply CA monitor agent for new SUN Solaris server.

HP/ Compaq ProLiant Intel Server – RAID 5 and network teaming. Installation & configuration for Serena Software and CONTROL-M job scheduler. Installation and configuration of MS SQL 2000. Involved in Business Continues Planning Exercise & Disaster Recovery Server. VERITAS Storage Foundation Version 4.1 – including VERITAS Cluster Service.,

VERITAS Volume Manager (mirroring), LUN configuration using VERITAS File System.

Involved Planning, Execution and Configuration VERITAS Cluster for E6000 Serial with the Vendor.

OS hardening – JASS and produce report through CISscan. With the help from vendor configured LUN from HDS present to SUN Solaris Server. Used VMware workstation installed with Solaris 10 x86 smulation for RBAC and OS

hardening process for customers. Reason for leaving: Contract expired and project ended.

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CSA Singapore Nov-2004 - Apr-2005 System Engineer (Contract)

Outsource to Singapore Refining Company as Wintel and Exchange 2000 System Administrator

Maintain Windows 2000 – AD, Cluster, Proxy Server and Exchange 2000 Server. Report to Service Delivery Manager. Apply security & Service Patch for Windows 2000 server. HP/ Compaq ProLiant Intel Server – Mirror and RAID 5 Involve in MS Exchange Re-organization to tidy and standardize Email services. Involved in Business Continues Planning Exercise. Creation New Account for AD and Exchange assign access right for application and

reinstall OS and through Netback up 5.1 products. Trouble shooting and installation for VERITAS Netbackup product version 5.1 for Client and Server.

Assisted in LUN configuration for EMC products.Reason for leaving: Temp. Contract and no head count.

National Computer Systems Jul 2003 – Nov 2004Senior System Engineer (Contract) Outsource to SLA and Ministry of Law

Primary Role handle 04 Alpha VMS Cluster Server and REBHAT LINUX version 9.0 Setup Disaster Recovery Server plus Database over Disaster Recovery center plus

documentation for Disaster Recovery. Secondary role as a backup System/ Database Administrator for SUN Solaris/Oracle Supporting REDHAT LINUX OS Version 9.0 Intel Server. Report to Senior Project Manager.Reason for leaving: Contract Expired and no head count.

Hewlett Packard/ National Institute of Education Feb 2002 – Jul 2003Systems Engineer (Contract via an agency)

Assigned to National Institute of Education

Involve in setup new Alpha ES45 OS version 7.3. Setup new SAN switches, Modular Data Router, SAN appliance, (ESL9198 Tape

Library) ABS4.0B for Alpha System and Enterprise Virtual Library. Setup/ configuration for CISCO 3530 switches. Applying Patches for ABS and TCPIP version 5.3 for ES45 Alpha Server. Create backup & restore job using ABS products and handler HELPDESK functions. Involved Setup LINUX OS version 7 and Check Point FIREWALL for INTEL

Server. Setup/ configurations Windows 2000 Advance Server COMPAQ Enterprise Storage works (EVA)- Designing and implantation for

Customer using Mirror and share the Disk set as virtual with two spool among total 8 server

Reason for leaving: Offer as a Team Leader.

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Singapore Network Services Dec 2000 – Jan 2002Systems Engineer

VAX 4000 Series link with SLA, Supreme Court, and High Court System. Windows NT running with Windows NT 4.0 Clustering System, SQL 7.0, Oracle for

Windows NT and Proxy Server Lotus Notes for AGC, using Policy Editor to enhance Windows NT Security. Helping out in FIREWALL setup.Reason for leaving: Better job opportunity and pick up new technology.

IKEA ASIA PACIFIC PTE LTD Jun 1995 – Dec 2000System Support Specialists Responsibility and Experience: Provided System Support for the Regional System Support for Asia Pacific. Used VMS, VMS/ Alpha, Digital UNIX , Windows NT and Critix. Upgraded Path work for Windows 3.11 to Windows 95 using MS TCP/IP. Handled VAX upgrading from VAX/ VMS to Alpha System/Open VMS. Configured CISCO Router for local and other offices located in Asia Pacific countries. Traveled to Asia Pacific to settle projects on PC, Alpha/ Open VMS system, Windows NT

4.0 Upgrading and Hardware upgrading. Handled the installation and upgrading of ORACLE Database for Alpha Server. Supported PC Software maintenance. Configured Dial up Modem for Various Systems. Provide trouble shooting for users over Asia Pacific on Software and Hardware problems. In charge of Microsoft Exchange Version 5.5 for helpdesk service at regional client site.

o Country travel: (India, Pakistan, Malaysia, Indonesia, Thailand, China, Hong Kong, Australia and Vietnam).

o Setup WAN, LAN, NT Server, Alpha Server for Open VMS and Oracle, Desktops, Notebook and Handheld – RAS, using Cisco Router/Switches and 3com Hub/ Switches.

o Liaised with local & international lease line/ Vsat service providers.o Project Management for IKEA Common Client – to standardize Asia Pacific Office

Desktop/ Application.o Project: involved in Setting up new office over Asia Pacific and standardize in Office

package.Reason for leaving - Company relocated to China (Shanghai)

EDUCATIONo B.Sc. (Hon) in Computing (2005 – 2006)

University of Portsmoutho Diploma in Computer Studies (1987 -1988)

Computeach Hi Tech Centre

o Certificate In Business Studies – Accounting (1984 -1985) National Institute of Commerce

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PROFESSIONAL CERTIFICATION/ COURSE DUE FOR CERTIFIATION- PART TIME

o MCTS: Exchange Server 2007.

o MCSE for Windows 2000.

o Cisco Router Configuration Schedule 2 (CCNA)

o FIREWALL – Checkpoints.

o ITIL Version 3 foundation / Project Management Course– registered only start from Jan 2015.

LANGUAGES o Strong in written and spoken Mandarin

o English

TRAINING / COURSESo Microsoft Exchange 2007 Courses (Self Funding)

- Introduction to Installing and Managing MS Exchange Server 2007- Managing Messaging Security - Recovering Messaging Servers- Monitoring and Troubleshooting Exchange 2007

o HP - MPE operator.

o VMS Operator.

o System management I - VAX/VMS System.

o Programming in VAX C Language.

o Effective Supervisor Course.

o PDAC - Security Software (Conducted by ASIASOFT)

o OpenVMS - Path work ver. 4.1 - for DOS.

o OpenVMS - System & Network Management 1/III

o QCC members (conducted by NPB)

o VAX Cluster Management.

o Windows NT Terminal Server version 4.0 ( Thin Client, CITRIX)

o IPv6 - Self learning.

o Supporting Microsoft Windows NT Server 3.51 3.2.17) Internetworking with TCP/ IP using Windows NT 3.51.

o Oracle Advanced SQL & SQL Plus.

o OMX course conducted by Mr. David Tell while attached to SGX.

o Installing and configuring Microsoft Windows 2000 File, Print and Web (1594).

o Microsoft Windows 2003, 2008 and Microsoft Windows 7.

o VMware Course ESXi and VMware vSphere Hypervisor

o IIS version 6.0 & 7.0

TECHNICAL SKILLS

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1.) Operating System/ Related products – Setup/ Configuration/ Planning/ Design/ Trouble shooting/ applied patches/ OS hardening/ Security.a.) SUN Solaris – 8, 9, 10. Container, IPMP and zoning. (8 years experience).b.) LINUX – (10 years experience)

o Red hat LINUX – version 8, 9 & enterprise version 3/ 4 /5/ 6.o CentOS- 5.7/ 5.8/ 5.9/ 6.0o Teaming

c.) Microsoft Windows/ Microsoft Products – (>13 years, since 1995)o OS - Windows NT 3.5/ 3.51/4.0, Windows 2000, Windows 2000 Advanced Server,

Windows 2003 Advance Server, Windows 2008 R2, Windows Vista/ Windows 7/ Windows XP profession (only for users).

o DHCP, DNS, LDAP, IP Security, IP security, OS hardening for Linuxo IIS version / AD/ DHCP/ DNS/ MS Cluster/ Windows Firewall and all the new feature

and roles provided by MS WIN2K/ WIN2K3/ WIN2K8.o Microsoft SharePointo Active Directory for WIN2K/ WIN2K3 and WIN2K8o Microsoft Exchange 2000/ 2003 and 2007.o SCCM (System Center Configuration Manager) for Microsoft o IP Security.o VPN.o Exploring Windows 2012.o OS hardening for Linux/ Windows Servers/ Windows for Workstation/ SUN Solaris/

Open VMS.o OPEN VMS/ VAX VMS - version 6, 7.1, 7.2,7.3.2, 8.1.

I )TCP/IP – TCPWARE, VMS TCPIP.II )Most of the VAX/ Alpha VMS products and software.

e.) Virtual Servers/ Cloud Services – ( > 6 years) VMware- ESXi 4.1, ESXi 5.0/ 5.1- Hypervisor, P2V migration - Physical to Virtual – Linux & Windows Servers VCould Director 5.1/ cloud 4.1/ 5.1 – Public and Private Cloud VMware vSphere 4.1/5.0/5.1 vCenter Server 4.1/5/5.1-SSO/HA/DRS- Centralized platform for managing VMware environments, Exploring Critix and Xenapp. Oracle/ SUN/ IBM Virtual server. Linux Virtual Servers. VMware Private/ Public Cloud (vCloud 4.1/5.1 )and Amazon Cloud service – EC2 and Elastic Load Balancing – setup / configuration / Application Migration. WIN2K8/ LINUX and Oracle instance for Virtual Servers.Designed/ Implementation/ Configuration for HP SIM Server –HP Systems Insight Manager (HP SIM) is the foundation for the HP unified server-storage management strategy. HP SIM is a hardware level management product that supports multiple operating systems on HP ProLiant, Integrity and HP 9000 servers, HP MSA, EVA, XP arrays, and third-party arrays.

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2.) Software - – Setup/ Configuration/ Planning/ Design/ Trouble shooting/ Applied patches (> 10 years)

o Backup Software – VERITAS Netbackup version 5.1 MP4, Netbackup exec, Archserve.o Database – Oracle 7/ 8/ 9/10g & 11g, Microsoft SQL 6.5/ 7.0/ 2000/ 2003/ 2005/ 2008.o VERITAS Products – VERITAS Storage Foundation HBA version 4.1

• VERITAS Net backup version 4.1 – Client, Master and Media Server for Windows and Sun Solaris platform.

• VERITAS Cluster Service 4.1o System Monitor Tools – CA UniCentre, BMC Patrol, Tivolio Job Scheduling – CONTROL-M , Windows Scheduler, UNIX/ Linux - Crontabo Serena Software – Teamtrack, Change Management.o Apache, Tomcat – Windows and Sun Solaris.o Database – MS SQL 6.5, 7.0, 2000, 2003, 2008.o MSSQL – Create tablespace/ user account/ batch job / backup/ new

database.o Capacity Planning. Recovery Database plus BCP planning.o MYSQL – 5.1/ 5.5/ 5.6o Oracle 7.x, 8.x. 10g.o Email System – MS Exchange 5.5, 2000, 2003, 2007o Google mail – support and co-ordinate with Google Enterprise support

team for trouble shooting and enhance service.o Third parties SMTP Mail system.o Durpal 7.0 and CMSo HP Openviewso Anti-Virus Software (Push virus definition file/ update database file from dedicate

server upload to Desktop/ Windows Production/ Servers/ / Laptop) – CA anti-virus software. Symantec Anti Virus Software, McAfee, Trend Micro, Kaspersky.

3.) Network – (10 years)o CISCO products – installation and configuration for CISCO router, CISCO switches for

VLAN. Upgrading IOS and flash ram plus configuration for CISCO 2501, 2601, 1601 and Switches 2000, 3000, 6000 series. GBIT (Fiber) and UTP (1GB).

o Liaise with various telecommunication service providers –SingTel, British Telecom’s, Hong Kong Telecoms, Pakistan Telecoms, and Hutchison, Vietnam Telecoms for lease line, VSAT and Frame Relay, ISDN.)

o Wireless worked with Vendor for configuration/ Deployed. Aruba/ Huawei/ Cisco Wireless Access Point.

o Voice over IP – CISCO.o Audio and Video.o TCPIP – V4 & V6.o CISCO SAN SWITCHES assigned for HP Chassis – for VMware Virtual Servers.o Small Skill Network Designed.

4.) FIREWALL – (Intermediate)/ Storage – (> 6 years)o Checkpoint and Cisco PIX firewall.o EMC/ HP EVA/ IBM Storage/ NetApps (intermediate stage).

5.) Disaster Recovery – (8 years)

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o Provide disaster recovery planning and implantation for Sun Solaris, Wintel, Linux, OpenVMS, Oracle Database and ADBAS.

7) Hardware – Setup/ Installation new cards/ Upgrade Firmware/ replace battery/ Configuration/ Replace faulty hard disk –

a) IBM – IBM @ Series Server/ IBM AIX servers/ IBM oem servers for Cisco/ IBM Chassis, IBM Blade Servers and chassis.

b) HP – Proliant Servers DL/ ML- 320/ 380/ 585/ 580, HP Blade Servers - G4/ G5/ G6/ G7/ G8 – 685/ 460/ 690/ 670. HP Chassis – C7000/ C3000

Upgrade Firmware for Onboard Administrator/ Flex 10 ready for VMware Virtual Servers and SAN (virtual disk). HP netserver, Alpha Server – ES20/ ES40/ ES45/ DS10/ DS20.

c) Cisco Router/ Switches – upgrade IOS/ Flash RAM and configuration.Router- 2501/ 2601/ 1605, Switches – 6000 series/ 2978/ 3000 series.

d) RAID Controller Card (Hardware) – LSI RAID Controller Card, HP Smart Array, Adapter. Software to monitor RAID for replacement of faulty disk and trigger alarm via SMTP mail or monitoring tools.

e) Software RAID – Linux/ Windows/ SUN Solaris.f) Fiber Card – SFP from CISCO/ HP setup for NIC and Switches.g) KVM Switches – Avocent plus IP KVM switches.h) SAN Switches – HP/ IBM/ CISCO.i) DELL Poweredge Servers.j) Third parties OEM Servers and Blade Server – Supercomputer.k) Oracle / SUN Servers – M4000/ E4000 series/ M2000 and old models.l) Storage Hardware – HP EVA/ EMC, NetApps HDC and SUN Storageteck

(Worked with their Service Engineers).m) Storage Tape Library – HP (OEM Quantam)/ Oracle (SUN SL8500, worked with

Oracle Storage Engineer during setup/ configuration)

8) Servers Remote Access – to perform health and remote power up servers (Power point never switch off) upgrade Firmware. (> 10 years)

a) iLO 2,3 (Integrated Lights Out) for HP Prolaint Servers – ML/DL and HP Blade Servers via network.

b) IPMI for Supercomputer Servers via Network.c) Oracle (SUN) Sparc servers and domain servers via ILOM direct access via serial

port or using UTP straight cable connect to Serial Port switch using converts.d) AMM for IBM Chassis.e) Remote Supervisor Adapter for IBM x series servers.f) Remote Access Configuration Tools for DELL Servers.g) Storage Controller via Serial Ports or using UTP straight cable and converter

connect to Serial Switch or CISCO Swithes.h) CISCO Switches/ Routers – serial ports direct access or connect to serial ports

switch via UTP Straight Cables connect through Serial Port Switches.

8 ) Scripting - Windows and Power shell, Peal for UNIX. (6 years)

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9) Data Center Best Patrice/ Budget and setup New Data Centre/ Relocation/ Downsize DC – HP/ IBM and Thomson Reuters/ Webvision (> 6 years)

10) Software for ITIL services – (> 6 years)HP/ Thomson Reuters – HP OpenView.IBM – Tivoli Software.BMC Remedy Tools

11) ICT - Information and communications technology knowledge. ( > 6 years)

12) Received Appreciation & Hardworking Award from HP recommended from customer – SGX on 8th Oct 2007.

13) Additional Role working as TEAM LEADER / DC MANAGER/ REGIONAL IT MANAGER / Regional DC Team Lead

• Assess and advise interested companies on the appropriate funding for their projects. Budgeting and proposal cheaper with higher hardware/ software covering for maintenance contract.

• Evaluate proposals from IT vendors according to the evaluation criteria, and seek approval for solutions suitable for SMEs’ business functions.

Managed to get free Wireless upgrade from China Telecoms after evaluation of proposal from China Mobile and China Telecoms.

• Evaluate and process the grant applications from companies, according to the funding principles and guidelines, and seek approval for the applications.

Evaluated and processed with cheapest cost for SUN accounting system (DR) conducted/ DR (using Crtix ) in Singapore if earthquake or disaster stick Kunming Office.

• Conduct site visits to grant recipients to ensure project deliverables are delivered as stated in grant applications. House to House sited visited free Wireless upgraded process for Spring City from China Telecoms.

• Put up claims memo to support grant recipients’ claims and seek the necessary approval.

I had done the above approval and claims memo/ email while China Telecoms provided free wireless upgrade.

• Review claims evaluation by junior officers.

I had done the above claims memo/ email by Junior Officers while China Telecoms provided free wireless upgrade.