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Summary Document WAN Ethernet Services 1

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Summary Document

WANEthernetServices

1

WAN Ethernet Services-Summary Document

Table of Contents

3 Understanding Fundamentals

6 Product Nomenclature

7 Dedicated Ethernet

8 Priority Ethernet

9 Multipoint Ethernet

10 Virtual Private LAN Service (VPLS)

1 1 Global Priority Stretch Ethernet

12 10 Gig Ethernet

13 Enterprise SLA Option

14 FAQs

15 WAN Ethernet Coverage

16 Reference Material

2

Defining the protection types: Unprotected, Deterministic, and Mesh Protection

Defining CIR

Unprotected Circuit – This means that data traveling from Location A to Location Z has only a single defined path and incase of a cable failure there is no second route for the data to reach its destination.

Deterministic Protection – This means that there are two clearly defined paths or cable routes for the data to reach from Location A to Location Z. In case of a cable failure on one path the data gets rerouted and reaches the destination through the second defined path.

Mesh Protection – This means that there are multiple routes available from Location A to Location Z and the data can travel on any of these routes to reach its destination. In case of a failure on one of the routes the data will be re-routed automatically to one of the other available routes.

CIR is Committed Information Rate. This means that the customer gets the exact committed bandwidth on our network. For example, if the customer buys 10 Meg of bandwidth, we will reserve 10 Meg of bandwidth for the customer on our network.

- Defining the protection types

- Defining CIR

- Defining the MEF service types like EPL, EVPL and EP-LAN etc.

- What are MEF Certifications?

WAN Ethernet Services-Summary Document

Understanding Fundamentals

WAN Ethernet Services-Summary Document

3

Defining the MEF service types like EPL, EVPL and EP-LAN etc.

E-Line - Any Ethernet service that is based on a Point-to-Point Ethernet Virtual Connection (EVC) is designated as an Ethernet Line (E-Line) Service type. An E-Line service type can be used to create a broad range of Point-to-Point services.

EPL – An Ethernet Private Line (EPL) service is specified using an E-Line service type. An EPL service uses a Point-to-Point EVC between two UNIs and provides a high degree of transparency for service frames between the UNIs it interconnects such that the service frame's header and payload are identical at both the source and destination UNI when a service frame is delivered.

EVPL - An Ethernet Virtual Private Line (EVPL) is created using an E-Line service type. An EVPL can be used to create services similar to the Ethernet Private Line (EPL) with some notable exceptions. First, an EVPL allows for service multiplexing at the UNI. This capability allows more than one EVC to be supported at the UNI where the EPL does not allow this. Second, an EVPL need not provide as much transparency of service frames as with an EPL. Because service multiplexing is permitted, some service frames may be sent to one EVC while other service frames may be sent to other EVCs.

E-LAN - Any Ethernet Service that is based upon a Multipoint-to-Multipoint EVC is designated as an Ethernet LAN (E-LAN) Service type.

EP-LAN - Subscribers with multiple sites often want to interconnect them at high speeds so all sites appear to be on the same Local Area Network (LAN) and have equivalent performance and access to resources such as servers and storage. Subscribers commonly desire a highly transparent service that connects multiple UNIs. To this end, the Ethernet Private LAN (EP-LAN) service is defined in this subsection, using the E-LAN service type.

EVP-LAN - Some Subscribers commonly desire an E-LAN service type to connect their UNIs in a metro network, while at the same time accessing other services from one or more of those UNIs. An example of such a UNI is a Subscriber site that wants to access a public or private IP service from a UNI that is also used for E-LAN service among the Subscriber's several metro locations. It is defined as the Ethernet Virtual Private LAN (EVP-LAN) service in this subsection to address this need.

WAN Ethernet Services-Summary Document

Understanding Fundamentals

4

WAN Ethernet Services-Summary Document

What are MEF Certifications?

Metro Ethernet Forum (MEF) is a global industry alliance comprising more than 170 organizations including telecommunications service providers, cable MSOs, network equipment/software manufacturers, semiconductors vendors and testing organizations. The MEF develops Carrier Ethernet technical specifications and implementation agreements to promote interoperability and deployment of Carrier Ethernet worldwide.

MEF certifications are verified through independent testing and assure customers that our global Ethernet services meet rigorous international standards.

MEF 14 ensures that the latency, jitter and packet delivery performance of the services conforms to the rigorous MEF standards.

MEF 9 ensures the conditions required for delivery of services have specific Ethernet User Network Interface (UNI) and Ethernet Virtual Connection (EVC) service attributes, with corresponding parameter values.

MEF 14 and 9 certifications apply to our Global Dedicated Ethernet service, National Dedicated Ethernet Services, Priority Ethernet Service, Multipoint Service and Virtual Private Line Service (VPLS).

Visit www.metroethernetforum.org to learn more about MEF.

Understanding Fundamentals

5

WAN Ethernet Services-Summary Document

Product Nomenclature

Services MEF Defined Service Protection type Jumbo

FramesMEF

Certified

Global Dedicated Ethernet

EPL Deterministic, Ring or unprotected

Yes Yes

National Dedicated Ethernet EPL Deterministic, Ring Yes Yes

Priority Ethernet (Point to Point)

EVPL Mesh No Yes

Priority Ethernet (Point to Multipoint )

EVPL Mesh No Yes

10 Gig Ethernet EPL Deterministic, Ring or unprotected Yes No

Global Priority Stretch Ethernet

EPL Mesh Mesh No

Dedicated Multipoint EP-LAN Deterministic, Ring or unprotected Yes Yes

Virtual Private LAN Service EP-LAN Mesh No Yes

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WAN Ethernet Services-Summary Document

Feature Details

Choice of bandwidth 2-100 Mb in 2 Mb increments50 – 1,000 Meg in 50 Meg increments1000—10,000 Meg in 500 Meg increments

Choice of interface handoffs

Fast-E interfaces:10BaseTx (copper, RJ45, full duplex)100BaseTx (copper, RJ45, full duplex)100BaseFx (fiber, SM/MM 1310nm, full duplex)Gig-E interface:1000BaseLX (fiber, SM, 1310nm, full duplex)1000BaseSX (fiber, MM, 850nm, full duplex)1000BaseTx (copper, RJ45, full duplex)10 Gig Interface: 10GE WAN PHY: 10Gbase SW: 850nm, multimode, 26m-300m10Gbase LW: 1310nm, single mode, 2m-10km10Gbase EW: 1550nm, single mode, 30-40km10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m10Gbase LR: 1310nm, single mode, 2m-10km 10Gbase ER: 1550nm, single mode, 30-40km

Transparent pipesNo deep packet inspection, no MAC learning and no VLAN forwarding required.

Choice of frame sizesStandard frame sizes (64-1522) and jumbo frame sizes (9,000 bytes) on request.

Committed bandwidth Committed Information Rate (CIR).

Non service-affecting upgrades

Bandwidth can be upgraded without service interruption and without changing ports.

Service Level Agreements (SLAs)

GDE: Availability, Latency, Packet Delivery RatioNDE: Availability*See your sales representative for the latest information on the SLAs

MEF Certifications MEF 9 and 14 Certified

Service Details

- Dedicated, high performance Ethernet to locations spanning the globe

- Flexible bandwidth options, customized for the way you do business

- Bandwidth upgrades with no downtime or contract renewals

- Aggressive service level guarantees

- MEF 9 & 14 certified

Dedicated Ethernet

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WAN Ethernet Services-Summary Document

Service Details

- Multiple classes of service

- Flexible bandwidth options

- Mesh-protection for a very high network reliability

- Bandwidth upgrades or adding/removing sites with no downtime or contract renewal

- Centralized processing for multiple locations with the hub and spoke configuration

- Automatic bursting into higher classes of service to utilize unused bandwidth

Priority Ethernet

Feature Details

Choice of bandwidth 1-100 Meg in 1 Meg increments105-145 Meg in 5 Meg increments150 – 300 Meg in 10 Meg increments

Choice of interface handoffs

Fast-E interface:100BaseTx (copper RJ45)100BaseFx (fiber, SM/MM 1310nm)Gig-E interface:1000BaseLX (fiber, SM, 1310nm)1000BaseSX (fiber, MM, 850nm)1000BaseTx (copper RJ45) (case-by-case)

Choice of frame sizes Standard frame sizes (64-1518)

Mesh protectionNetwork protection designed with multiple pathways into Tata Communications' PoPs

Interclass bursting Allows for bursting from a lower CoS into unused higher CoS bandwidth.

Non service-affecting upgrades

Bandwidth can be upgraded without service interruption, without changing ports.

Classes of service Choice of four CoS to prioritize frames and regulate network traffic

Service Level Agreements (SLAs)

COS 1: Service Availability, Packet Delivery Ratio, Latency, Jitter COS 2: Service Availability, Packet Delivery Ratio, LatencyCOS 3: Service Availability, Packet Delivery Ratio, LatencyCOS 4: Service Availability, Packet Delivery Ratio, Latency

MEF Certifications MEF 9 and 14 Certified

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WAN Ethernet Services-Summary Document

Service Details

- Dedicated Multipoint Ethernet

- Point to Multipoint and Any to Any Network service

- Managed and unmanaged service options

- Bandwidth upgrades with no service interruption or contact renewals

- Real time reporting

Multipoint Ethernet

Feature Details

Choice of bandwidth 2-100 Meg in 2 Meg increments50-1000 in 50 Meg increments1000-10,000 in 500 Meg increments

Choice of interface handoffs

Fast-E interfaces:10BaseTx (copper, RJ45, full duplex)100BaseTx (copper, RJ45, full duplex)100BaseFx (fiber, SM/MM 1310nm, full duplex)Gig-E interface:1000BaseLX (fiber, SM, 1310nm, full duplex)1000BaseSX (fiber, MM, 850nm, full duplex)1000BaseTx (copper, RJ45, full duplex)10 Gig Interface: 10GE WAN PHY: 10Gbase SW: 850nm, multimode, 26m-300m10Gbase LW: 1310nm, single mode, 2m-10km10Gbase EW: 1550nm, single mode, 30-40km10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m10Gbase LR: 1310nm, single mode, 2m-10km 10Gbase ER: 1550nm, single mode, 30-40km

Choice of frame sizes Standard frame sizes (64-1518)Jumbo frames (up to 9000 bytes)

Protecetd and unprotecetd circuits

Deterministic pathCircuits are ring protected

Non service-affecting upgrades

Bandwidth can be upgraded without service interruption, without changing ports.

Transparent pipes No deep packet inspection and no VLAN forwarding required

Service Level Agreements (SLAs)

Service Uptime, Packet Delivery Ratio, Latency, Jitter

MEF Certifications MEF 9 and 14 Certified

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WAN Ethernet Services-Summary Document

Service Details

- Any to Any Network service

- Multiple Classes of Service (CoS)

- Managed and unmanaged service options

- Bandwidth upgrades with no service interruption or contact renewals

- Real time reporting

Virtual LAN(VPLS)

Private

Feature Details

Choice of bandwidth 1-100 Meg in 1 Meg increments105-145 Meg in 5 Meg increments150 – 300 Meg in 10 Meg increments

Choice of interface handoffs

Fast-E interface:100BaseTx (copper RJ45)100BaseFx (fiber, SM/MM 1310nm)Gig-E interface:1000BaseLX (fiber, SM, 1310nm)1000BaseSX (fiber, MM, 850nm)1000BaseTx (copper RJ45) (case-by-case)

Choice of frame sizes Standard frame sizes (64-1518)

Mesh protectionNetwork protection designed with multiple pathways into Tata Communications' PoPs

Interclass bursting Allows for bursting from a lower CoS into unused higher CoS bandwidth.

Non service-affecting upgrades

Bandwidth can be upgraded without service interruption, without changing ports.

Classes of service Choice of four CoS to prioritize frames and regulate network traffic

Service Level Agreements (SLAs)

COS 1: Service Availability, Packet Delivery Ratio, Latency, Jitter COS 2: Service Availability, Packet Delivery Ratio, LatencyCOS 3: Service Availability, Packet Delivery Ratio, LatencyCOS 4: Service Availability, Packet Delivery Ratio, Latency

MEF Certifications MEF 9 and 14 Certified

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WAN Ethernet Services-Summary Document

Service Details

- Billed only for bandwidth used

- A best-effort service with no minimum or maximum commitments of bandwidth

- Choice of bandwidth from 1 to 100 MB on Fast-E and 50 to 1000 Meg on Gig-E

- No new contracts required for change in bandwidth

- Web portal to check circuit utilization

Global

Ethernet Priority Stretch

Feature Details

Choice of interface handoffs

Fast-E interface:100BaseTx (copper RJ45)Gig-E interface:1000BaseLX (fiber, SM, 1310nm)1000BaseSX (fiber, MM, 850nm)1000BaseTx (copper RJ45) (case-by-case)

Choice of frame sizes Standard frame sizes (64-1518)

Mesh protectionNetwork protection designed with multiple pathways into Tata Communications' PoPs.

Classes of service Choice of four CoS to prioritize frames and regulate network traffic

Web portal

Check network utilization daily, weekly, and monthly with the help of a web-based portal.View and report trouble ticketsMonitor circuit performanceFacilitates timely bandwidth management based on actual utilization

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WAN Ethernet Services-Summary Document

Service Details

- Maximum, future-proof bandwidth at a competitive price

- Secure, private network with transparent service to more locations

- Guaranteed delivery, quality of service, and SLA options

- WAN PHY and LAN PHY interface customer handoffs

- Global connections to 25 cities in 11 countries

- Choice of protected or unprotected circuits

10 Gig Ethernet

Feature Details

BandwidthBandwidth: WAN Phy: maximum of 9.2 G effective throughput bandwidth.LAN Phy: maximum of 10 G effective throughput bandwidth.

Type of bandwidth profile

One bandwidth profile per UNI/EVC. Only one EVC per UNI.

Classes of service Port-based, single high-priority class-of-service. Full preservation

Choice of frame sizes (MTU)

Standard frame sizes (64-1518) and jumbo frame sizes (up to 9,000 bytes) on request.

Choice of interface handoffs

10GE WAN PHY: 10Gbase SW: 850nm, multimode, 26m-300m10Gbase LW: 1310nm, single mode, 2m-10km10Gbase EW: 1550nm, single mode, 30-40km10GE LAN PHY: 10Gbase SR: 850nm, multimode, 26-300m10Gbase LR: 1310nm, single mode, 2m-10km 10Gbase ER: 1550nm, single mode, 30-40km

Configuration Point-to-point EVC service with only two UNIs (MEF 6.1 defined EPL).

VLAN and QoS transparent Pipe

802.1q VLAN transparent. Layer 2 and Layer 3 QoS transparent (i.e. CoS, DSCP, PHB, etc)

Service Level Agreement Service Availability

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WAN Ethernet Services-Summary Document

Service Details

- SLAs that extend from customer premise to customer premise

- SLA includes service up time, packet delivery, latency, and jitter

- Web-based customer portal for SLA monitoring in near real time

- End-to-end Monitoring

Tata Communications installs network interface devices (NIDs) at the customer premise. Data is collected from the NIDs every five minutes, allowing Tata Communications to deliver constant, end-to-end monitoring of the circuit. In addition to monitoring, this configuration also facilitates rapid diagnosis if network issues occur. This end-to-end capability delivers highly accurate service measurements in line with customer traffic for performance statistics that accurately reflect the customer's traffic flow and experience.

A Service Provider version of this option is available.

Enterprise SLA Option

ESO Service Level Agreements Details

Service Uptime

Protected circuits – 99.9%Hybrid circuits – 99.7% (portions of circuit are protected and portions are unprotected)Unprotected circuits – 99.5%

Packet Delivery Ratio 99.97% of frames will pass through the network

Latency (Round-trip Delay) Measurement of the actual circuit pathLatency target is calculated based on the actual path

Jitter (One-Way Delay Variation) Not to exceed 5 ms.

Web portal

Check network utilization daily, weekly, and monthly with the help of a web-based portal.View and report trouble ticketsMonitor circuit performanceFacilitates timely bandwidth management based on actual utilization

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WAN Ethernet Services-Summary Document

FAQs1. Which Ethernet service provides a point to point, dedicated

connectivity globally?

2. What is the name of the service that offers point to point, dedicated connectivity within India?

3. What is the difference between GDE and NDE?

4. Which point to point service provides multiple classes of service for traffic prioritization?

5. have an any-to-any service that provides the multiple classes of service option as well?

6. offer usage based billing?

7. offer SLAs from customer premise to customer premise as a standard?

8. What if a customer wants SLAs to be extended from customer premise to customer premise?

- Global Dedicated Ethernet Service (GDE)

National Dedicated Ethernet Service (NDE)

- GDE is the name given to the point to point, dedicated Ethernet service that extends to any location outside India (Either one point touching a location in India and the other outside India or both end locations are outside India).

- NDE is the name given to Ethernet service that provides point to point, dedicated connectivity within India only.

Priority Ethernet Service.

- Yes. Our multipoint suite of services offers the customer the choice of classes of service.

- Yes. Tata Communications Priority Stretch Ethernet service is a best effort service that offers usage based billing.

No. As a standard, we offer SLAs from Tata Communications Point of Presence (POP) to Tata Communications POP.

Tata Communications offers an “Enterprise SLA option” that enables end to end monitoring of the network.

-

-

-

-

Does Tata Communications

Does Tata Communications

Does Tata Communications

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WAN Ethernet Services-Summary Document

WAN Ethernet Coverage

APAC: Australia, Melbourne and Sydney; China; Hong Kong; Japan, Tokyo; Malaysia, Kuala Lumpur; Singapore; Sri Lanka, Colombo; Philippines Manila; Thailand, Bangkok.

India: PoPs in over 120 cities throughout India; Metro Ethernet in 31 cities in India.

Europe: Netherlands, Amsterdam; Austria, Vienna; Belgium, Brussels; Denmark, Blaavand and Hersted-Vester; France, Paris; Germany, Frankfurt and Ottobrunn; Ireland, Dublin; Italy, Milan; Norway, Oslo; Poland, Warsaw; Portugal, Lisbon; Russia, Moscow; Spain, Madrid and Barcelona; Sweden, Stockholm; Switzerland, Zurich; United Kingdom, London and Somerset.

Middle Kenya, Nairobi; Morocco, Casablanca; South Africa, Cape Town and Johannesburg; Qatar, Doha; Saudi Arabia, Riyadh; Turkey, Istanbul; UAE, Dubai.

North California - Los Angeles, Santa Clara, Palo Alto, and San Jose; Florida- Miami; Georgia - Atlanta; Illinois - Chicago; New York - New York City; New Jersey – Wall and Newark; Texas - Dallas; Virginia - Ashburn; Washington - Seattle; Canada -Montreal, Toronto, and Vancouver.

Latin Argentina, Buenos Aires; Brazil, Sao Paulo; Chile, Santiago; Columbia, Bogota; Ecuador, Quito; Guatemala, Guatemala; Mexico, Mexico City; Panama, Panama City; Peru, Lima; Uruguay, Montevideo; Caracas, Venezuela.

East andAfrica:

America:

America:

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WAN Ethernet Services-Summary Document

Reference Material

1. Video on Tata Communications WAN Ethernet Portfolio

- http://tatacommunications.com/vpn/wan-ethernet-demo.asp

2. WAN Ethernet Microsite

- http://www.tatacommunications.com/vpn/ethernet.asp

3. Provider Backbone Bridging (PBB) Knowledge Center

- http://www.tatacommunications.com/vpn/PBBknowledgecentre.asp

4. Have a query related to PBB ?

- Email Tata Communications Ethernet experts at [email protected]

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WANEthernetServices

North AmericaTata Communications 2355 Dulles Corner Blvd 7th fl oorHerndon, VA 20171, USATel +1 703 547 5900Fax +1 703 547 6555 Tata Communications 90 Matawan Rd – 3rd FloorMatawan, NJ 07747, USATel +1 732 888 6700Fax +1 732 888 6809

Tata Communications2077 Gateway PlaceSuite 150San Jose, CA 95110Tel +1 408 437 4710Fax +1 408 441 0548

Tata Communications 1555 Rue Carrie-DerickMontréal, QuébecCanada, H3C 6W2Tel +1 514 868 7272Fax +1 514 868 7234

Middle East & North AfricaTata Communications Hamdan Street, City Center BuildingBlock – A, 2nd Floor, Offi ce # 204P.O. Box 41660Abu Dhabi, United Arab EmiratesTel +971 2 626 6223Fax +971 2 627 2624

EuropeTata CommunicationsBettinastrasse 30D-60325 Frankfurt am MainGermanyTel +49 69 97461 123Fax +49 69 97461 149

Tata CommunicationsExchange Tower, Suite 7.032 Harbour Exchange SquareLondon, E14 9GE, UKTel +44 20 7519 4610Fax +44 20 7519 4609

Tata Communications131 Avenue Charles de Gaulle92200 Neuilly sur SeineFranceTel +33 1 41 43 4200Fax +33 1 41 43 4209

Avenida de Europa 4,Bajo A Parque Empresarial“La Moraleja”28108 AlcobendasMadrid, SpainTel +34 916 57 48 90Fax +34 916 62 06 79

IndiaTata Communications C-21 and C-36Bandra Kurla Complex Mumbai 400 098Tel +91 22 66578765

AsiaTata CommunicationsInternational Pte LtdTata Communications Exchange35 Tai Seng Street #06-01Singapore 534103Tel +65 6632 6700Fax +65 6634 8570

Hong KongTata Communications2402 Bank of America Tower12 Harcourt RoadCentral, Hong KongTel +852 3693 8888Fax +852 3690 2022

AustraliaTata Communications King Street WharfSuite 503, 35 Lime StreetSydney NSW 2000 AustraliaTel +61 2 9299 2014Fax +61 2 9299 2019

www.tatacommunications.comVisit

About Tata Communications Tata Communications, a member of the $72.5 billion Tata Group, is a leading global provider of a new world of communications. The emerging markets communications leader leverages advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multinational and Indian enterprises, service providers, and Indian consumers.

Tata Communications’ range of services include transmission, IP, converged voice, mobility, managed network connectivity, hosting and storage, managed security, managed collaboration, and business transformation for global enterprises and service providers, as well as Internet, retail broadband, and content services for Indian consumers.

© 2011 Tata Communications Ltd. All Rights Reserved. 17