wallethub introduction 2014
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WalletHub is the leading social network for personal finance.TRANSCRIPT
12/2/2013
WalletHub Social Network for Personal Finance
WalletHub is a website publisher and content aggregator of personal financial news via a social network
• Enables people to make smarter financial decisions for home, auto, life, business, investments
• Get Helpful Tips, News and Reviews• Shop & Compare Rates• Locate and Connect with Trusted Advisors
- Bankers- Credit Unions- Insurance Companies, Agencies and Brokers- Law Offices- Mortgage Companies, Brokers
Financial
News
Internet
Directories
Profile Pages
Search & Compare
Q&A
Reviews
Social
Media
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Insurance Companies Who are Visible Online with a Solid Reputation Get More New Business
• 83% of consumers say they’ve
looked at customer reviews
before making a decision about a
bank or other financial service,
such as a credit card, car insurance, or home mortgage
company
• 79% of consumers trust online
reviews as much as personal
recommendations
o What are people saying?
o How do online reviews read?
o Are their recent
recommendations?
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US Independent Insurance Industry• 38,500 Insurance Agencies • Over 400,000 Insurance Sales Agents• 17% of Consumers Have Purchased Car Insurance Online• A highly rated product will increase the likelihood of purchase by 55%
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Internet MarketingThe Rise of Social Media
Insurance Companies use Social Media as part of their digital strategy to support their brand, engage with customers more frequently
• 63% of respondents think value of social networking technology is that it can provide insurers a competitive advantage
Shopping Patterns are Changing • Most customers (54%) initiate contact online• 26% of respondents use social media to make decisions
about insurance buying choices.
• Younger consumers utilize digital platforms
Customers spread agent messages to their networks, building trust
• Gains Potential Clients
• Increases Market Share• Strengthens Existing Relationships
• Turns Customers Into Advocates
845 million users
106 million users
225 million users
450 million users
Home
©2013 The Corporate Executiv e Board Company ; http://www.executiv eboard.com/blogs/how-social-media-driv es-insurance-policy -purchase/
©2013 PwC PricewaterhouseCoopers; http://www.pwc.com/en_US/us/insurance/publications/assets/pwc-top-insurance-industry -issues-2013.pdf
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WalletHub Social Media SolutionsFor Insurance Carriers, Agencies and Brokers
INSURANCE
CARRIERS
Search Agency
Listings
• Find an Agency
• Get a Quote
• Turn-key Set Up
• Low Cost Installation
INSURANCE
AGENCIES
Search Broker
Listings
• Locate by Zip Code
• Select Agent
INSURANCE
BROKERS
Individual Agent
Profile Pages
• WalletHub provides digital advertising and social media marketing to increase new customer conversion rates by 20%-50%
• Premium Accounts include Upgraded Profile Pages, Agency Directories, Featured Listings and Reputation Management
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WalletHub Profile PagesPremium Accounts Summary
Carrier
Logo Broker
Image
Custom
Background
Agency
SearchBrokers
SearchVideo
Social
Media Links
CARRIER PAGES
$249 per month
AGENCY PROFILES
$199 per month
BROKER PROFILES
$49 per monthFeatured
Ratings & Reviews
Agency
Logo
User
Engagement Tools
Contact
Button
Carrier
Logos
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WalletHubFeatures & Benefits
• Follow on WalletHub, Twitter
• +1 on Google• Like on Facebook
• Connect on LinkedIn
• Share with a Friend• Register on WalletHub
• Ask a Question• Rate, Write and Submit
Reviews
WalletHub Business Profiles
• New point of presence on the web
• Engages customers to like, follow, connect and share
• User Generated Content, ratings and reviews, boost
page rank on search engines and can be shared with friends, family, partners, clients and prospects on social
networks
Premium Accounts
• Upgraded Business Profiles • Broker Images
• Personalized Cover Photo
• Social Media Links
• Video Introduction
• One Click Contact Buttons• WalletHub Online Reputation Builder
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Reputation ManagementWalletHub Turn Key Service
WalletHub makes customers aware of your WalletHub profile page
• Personalized E-Mail Templates for Client Communications
oDrive page views and encourages users to engage, take actionRate
Review
Share
Chat
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• For the best results, WalletHub “Recommend Us” or “People Love Us” badges should be added to website pages
• The WalletHub icons look great next to other social media links.
• WalletHub icons can also be added to agent e-mail signatures.
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Promotional Widgets
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COMPARE WALLETHUB LEADSVS. COMPETITION
Promotions $50 per lead
Shared Leads No
Exclusive Leads Yes
Pre-Set Filters Available
Type of Consumers Ready to Buy (got quote, selected co.)
Fair Return Policy 5 business day window
Delivery Options One Click Contact; Direct Connect;
Lines Automotive
States CA
• Exclusive Leads for Insurance Carriers/Agents
• Real Time Delivery of Highly Qualified Prospects
• Higher Closing Rates because WalletHub consumers who have received
quote info, selected company and ready to process
http://wallethub.com/car-insurance/
Auto Insurance LeadsDirect Quote Service
Return on InvestmentWalletHub
• Policy shopping and switching behavior is now up to 13% of all customers
• Good ratings and reviews can increase new customer conversion rates by 20% to 50% or more
• WalletHub delivers a strong ROI o For every 10 new policies an agent writes, the
WalletHub program should help sell 2 more
Increase in Conversion Rate: 20%
Avg. Policy Value: $1,000/yr.
Commission Rate: 15%
ROI: 140%
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1102%
982%
862%
742%
621%
501%
381%
261%
140%
0%
200%
400%
600%
800%
1000%
1200%
10 9 8 7 6 5 4 3 2
RO
I %
ROI Analysis
Current Number of Policies PerAgent Per Month
Sample ROI
Return on RelationshipSocial Media
• The best way to measure social media may be RORoReturn on Relationship: value that
accrues over time through connections, loyalty, recommendations and sharing*
Word of mouth
Reach
Friends of friends
* Social Media Intelligence Summit, Aug. 2012
• U.S. marketers alone will spend $4.8
billion on social marketing tactics in
2013
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For more information, please contact me
SCOTT FEDER
VP - Sales
m: (703) 505 8448
w: wallethub.com/profile/scfeder/
Evolution Finance, Inc.
Washington, District of Columbia, USA
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