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TRANSCRIPT
What’s Next After Social Media?
By Waizly DarwinChief Operations, Marketeers
@the_marketeers
www.the-marketeers.com
Radio.the-marketeers.com
MarkPlus, Inc. is an emerging professional services firm specializing
in marketing and strategy and serving Southeast Asia
SUMMARY PROFILE
MarkPlus is the premiere and highly-focused marketing strategy consulting firm in Indonesia, now active serving Southeast Asia. It was established 21 years ago by Hermawan Kartajaya, co-author of five international marketing books with Prof. Philip Kotler, the Father of Modern Marketing at the Kellogg School, Northwestern University. Just as early as 2001, an industry publication had ranked MarkPlus first among national consulting firms.
Founded by
HERMAWAN KARTAJAYA
in Surabaya
on May 1, 1990
Develop strategy and marketing solutions
based on proven concepts and
methodologies
Capture customer and market
insights for crucial decision making
Offer world-class customized and public
education programs
Provide online and offline community
platforms: the club, the mag, the net
Our integrated business units enables us to provide end-to-end solutions
MARKPLUS BUSINESS UNITS
MarkPlus is able to provide a comprehensive service to its clients without the need to engage third-party vendors. MarkPlus consist of three main divisions of MarkPlus Consulting, MarkPlus Insight, and MarkPlus Institute of Marketing, which aim to provide clients with Solution, Insight and Knowledge respectively.
Medan
Jakarta
Bandung
Semarang
Surabaya
Bali
Makassar
Palembang
Kuala Lumpur
Singapore
We have established offices in major Indonesian cities as well as in Kuala Lumpur and Singapore
MARKPLUS OFFICES MarkPlus operates in 11 major cities and owns research network in 14 cities in Indonesia. Since 2004, MarkPlus has established ASEAN operations in Kuala Lumpur and Singapore. Headquartered in Jakarta, Indonesia, MarkPlus is strategically positioned to provide South East Asian companies with marketing expertise and breakthrough insights.
ManadoPekanbaru
CONNECTING TO THE MARKETEERS PLATFORM
The Marketeers Mediakit
Updated January 5, 2011
360 Degree Advanced Marketing Media
A Community of Marketing Enthusiast People
CMO ClubA ‘secret society’ of c-level executives
(By-Invitation-only)
Platinum Marketeers ClubFor marketing professionals (GM-level)
from various industries
Gold Marketeers ClubFor marketing enthusiast people in general
Campus Marketeers ClubFor marketing enthusiast students
From various universities
LOWEST PRICES TO YOUR DOOR
DO YOU REMEMBER THIS TAGLINE?
DO YOU REMEMBER THIS BRAND?
IT IS NOW 2011 !!!
Internet Users 2.0 million
Cellular Subscribers
45 million
5.2 million 180 million
GDP Per Capita USD 851 USD 3,000
Social Media FriendsterFacebook, Twitter, Foursquare
Mobile Phone Nokia Blackberry
Gadget PC/Notebook Netbook/Tablet
Average Voice Price/Minutes
+ Rp. 3,000 + Rp. 800
Average SMS Price + Rp. 300 + Rp. 150
Early 2000 2011
Source : Various data, MarkPlus Insight Analysis
REPUBLIC OF FACEBOOK
57.1
42.244.3
38.0
44.0
37.3
49.346.1
53.4
40.0
Jakarta Surabaya Bandung Medan Semarang Makassar Denpasar Palembang Pekanbaru Banjarmasin
TV Internet Newspaper Radio Magazine Tabloid
INTERNET IS GETTING MORE IMPORTANT
Source : Marketeers Indonesia Youth Survey 2011, 2100 respondents, age 14-35, SEC A-B-C, 10 cities,MarkPlus Insight Analysis, Majalah Marketeers edisi Mei 2011
INTERNET USERS IN INDONESIA ARE SOCIAL NETWORKERS
68.271.2
68.4
77.4
63.666.2
69.867.8
33.9
40.8
47.2
43.5
30.527.3
10.8 12.214.8
10.07.5
15.7
2.5
11.213.2
9.6
3.8
10.011.8
5.2
14 s/d 18 tahun 19 s/d 24 tahun 25 s/d 29 tahun 30 s/d 35 tahun
Facebook Google Yahoo Twitter Youtube Detik Kaskus
Source : Marketeers Indonesia Youth Survey 2011, 2100 respondents, age 14-35 , SEC A-B-C, 10 cities,MarkPlus Insight Analysis, Majalah Marketeers edisi Mei 2011
614
80
2005 US Total Retail Sales = $1.43 trillion
Source: eBay, eMarketer.com and Forrester estimates
SHIFTING FROM OFFLINE TO ONLINE TRANSACTION
Offline Retail Sales not influenced by the internet
Offline Retail Sales not influenced by the internet
Offline Retail Sales influenced by the internet
Offline Retail Sales influenced by the internet
Online RetailSales
Online RetailSales
13
37
50
2010 US Total Retail Sales = $1.52 trillion
Yes, 6.3
No, 93.7
Yes, 12.7
No, 87.3
2010 2011
ONLINE SHOPPING PENETRATION IS GROWING
Source : Marketeers Indonesia Netizen Survey 2010, Marketeers Indonesia Youth Survey 2011, 2100 respondents, SEC A-B-C, 10 cities,, age 14-35MarkPlus Insight Analysis, Majalah Marketeers edisi Juni 2011
64.1
30.4
15.8
13.6
9.5
7.7
7.3
7.3
5.1
4.0
Fashion and Apparel
Jewellery and Watches
Airline Ticket
Books
Personal Computer (PC, Notebook, Netbook)
Mobile Phone and Smartphone
Cosmetic
CD and DVD
Event Ticket (music, seminar, theatre, etc)
Electronic
PEOPLE BUY VARIOUS ITEMS FROM ONLINE SHOP
Source : Marketeers Indonesia Youth Survey 2011, 2100 respondents, SEC A-B-C, 10 cities, age 14-35MarkPlus Insight Analysis, Majalah Marketeers edisi Mei 2011
26.7
31.9
23.8
17.6
< 100 ribu 100-200 ribu 200-500 ribu > 500 ribu
THIS IS HOW MUCH THEY SPEND MONEY
Source : Marketeers Indonesia Youth Survey 2011, 2100 respondents, SEC A-B-C, 10 cities, age 14-35MarkPlus Insight Analysis, Majalah Marketeers edisi Mei 2011
74.3
19.8
5.1 0.8
Cash Transfer Cash on Delivery (COD)
Credit Card Internet Banking
BUT THE PAYMENT METHOD IS STILL OFFLINE
Source : Marketeers Indonesia Youth Survey 2011, 2100 respondents, SEC A-B-C, 10 cities, age 14-35MarkPlus Insight Analysis, Majalah Marketeers edisi Mei 2011
Waizly DarwinChief Operations, Marketeers
@the_marketeers
www.the-marketeers.com
Radio.the-marketeers.com