wait! don't go crying in the chapel - travelport

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April 7 th , 2011 Ron Cole, Vice President Customers John Paulet, Partnership and Alliance Manager The new era of travel content: surviving & thriving

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Presentation from Cornerstones 2011 Customer Conference in Memphis

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Page 1: Wait! Don't go Crying in the Chapel - TravelPort

April 7th, 2011

Ron Cole, Vice President Customers

John Paulet, Partnership and Alliance Manager

The new era of travel content: surviving & thriving

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Travel contentThe current challenge

• Content– Multiple websites– Various interfaces

• Ancillary fees– Traditional sources– Other sources

• Traveler preferences• Aggregation of data• Policy compliance

“What is the true cost of travel?And how do I know?”

“How can we measurecompliance when there are so manycomponents and sources?”

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What if you could…

• Data mine at will?• Easily make content and services available to your

travelers?• Seamlessly manage to travel policy and compliance?• Quantify in your RFPs/RFIs the value that you bring?• Easily pass the most rigorous PCI/PII and other data or

security audits?• In the event of a tragedy, as the recent events in Japan:

– Locate all of your travelers?– Even if they updated their travel plans directly with the

supplier?

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Travelport Universal API™• The first GDS API to

aggregate:– GDS– LCC– Directly connected

high-speed rail– Merchandising content

• Development optimization– 3rd party developers– OTAs– TMCs

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Travelport Universal API™allows access to…

• Multiple Content Hubs feeding into a single interface– GDS content and functions– Non-traditional GDS content

• Low Cost Carrier• Rail• Ancillary Services / Merchandising• Hotel Content

– User friendly descriptions, images– Meta Search (Sprice.com)

• Future hubs planned, easily incorporated• It’s all about ease of access!

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Travelport Universal Profile™managing compliance & preferencing

• Relational Database– Allows multiple levels of profiles

• Preferencing• Inherited hierarchy• Tags allow single profile, varying travel scenarios

• Adhere to Global data security and privacy standards• Applied at POS regardless of tool

– Travelport Universal Desktop™– Homegrown applications– Corporate booking tools– Any Universal API consumer (i.e. Cornerstone)

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Travelport Universal Record™‘Super PNR’ - everything about the traveler

• Single view of all travel components– GDS and non-GDS content– Ability to link travelers

• Relational database– Find travelers– Real-time compliance– Enable ancillary services– Linked to Travelport Universal Profile™

• Best in breed of merged travel and customer data• Security and Privacy continually top of mind

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Travelport Universal familyStatus update

• Travelport Universal API™– Deployed since August 2010

www.travelportuniversalapi.com• Travelport Universal Profile™• Travelport Universal Record™• Low Cost Carrier• Rail• Ancillary services / merchandising

• Other products built using Travelport Universal API™– Travelport Universal Desktop™

• Limited launch in progress– Travelport Apps™

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Travelers

Travelport Universal API™

Corporations

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• Relevant content• Best of ‘old’ & ‘new’

– GDS content & other content sources• Available to developers - Cornerstone

– Aggregate content and data– Shortened development time– Speed to market

• Develop once, leverage again & again

Travelport Universal API™allows access to…

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Next steps

• Contact Cornerstone• www.travelportuniversalapi.com

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