Wai Yin Chinese Women SocietyWai Yin Chinese Women Society

General PresentationCreated Tuesday 15th December 2009

IntroductionIntroduction

1. Introduction of Wai Yin’s services2. Our roles and responsibilities3. Our achievements

Introduction of Wai Yin Chinese Women SocietyIntroduction of Wai Yin Chinese Women Society

• A registered charity organisation• Company Limited by Guarantee• Established for 20 years• Over 60 members of staff (F/T & P/T), more than

50 active volunteers• Yearly turnover: £1.4 million• Apart from Head Office, there are 3 off-site

services in Manchester

Where are we based?Where are we based?

Main Headquarters

Sheung Lok Older People’s Day Centre

1st Floor, 61 Mosley Street, Manchester, M2 3HZ

Grosvenor Centre, Justin Close, Chorlton on Medlock, ManchesterM13 9UB

Where are we based?Where are we based?

Kwan Wai Café, St Lukes

Kwan Wai Café, Daisy Bank Road Day Centre

Daisy Bank Road Day Centre, Daisy Bank Road, Victoria Park, Manchester, M14 5QN

St Lukes Neighbourhood Centre, 1 Guidepost Square,Longsight, Manchester, M13 9EA

Wai Yin Chinese Women Society Organisation Structure (Oct 09)

DirectorSylvia Sham

Senior Manager Kwan Wai Project

Manager (F/T)Mark Greenwood

Assistant Director

Lisa Mok

Senior Manager (F/T)Jenny Tsang

General Advice serviced by Volunteer

Family Team

Family Learning

Project Co-ordinator

(F/T)Pui

Management Committee

Adult Learning Officer

Wai Shun Yip

Health & Social Care Education Training and Employment (ETE Team)Finance & Admin

Elderly Project & Elderly

Carers (F/T)Irene Pang

Kwan Wai (MH)Acting Team Leader (F/T)Stella Chu

Elderly Project Assistant (P/T)

Jenny C

Family Team Leader (Acting) (F/T)

Alfred Chung

Education, Training & Employment Team

Leader (F/T)Sheila Standard

P/T Tutors

Quality Administrator (P/T)

Brandi Skipalis

Admin. TeamNathan, Anna, Connie, Crystal, Pat

Centre DriverMr Lai & Tommy Chow

IT Technicians (P/T)

Sou Ha, Boh

CleanersSin

Youth Project Link Worker (F/T)

Jeff Lee

Women Project Worker

(P/T)Christine Activities Support

Worker (P/T)Sou Wan

Kitchen Team & Cleaner

Lin, Xing, Yee, Lucy

Kwan Wai Linkworkers (F/T)

Vanessa

SEVA Development Worker (F/T)Louise Wong

SEVA Development Worker (F/T)Tom Griffiths

SEVA Development Worker (P/T)Carol Jenkins

Kwan Wai Café TeamSou Wan, I Iok, Su Mei

Learners Support Workers

Miranda Lam (P/T)

Volunteering Project (P/T): Juanita Yau, Sandy Lo and Volunteer

Chinese Young Carer Outreach Worker (F/T)

Angel Lee Acting SEVA Team Manager

(F/T)Mark Greenwood

Active Citizens Project Worker

Pik Yee Si Tho

ETE Administrator Worker

Pik Yee Si Tho

Health & Social Care UnitHealth & Social Care Unit

Children’s Project

Youth Project

Women & Parenting Project

Kwan Wai (Mental Health)

Project

Older People Project

Education, Training & Employment (ETE) UnitEducation, Training & Employment (ETE) Unit

• Partnership between 4 BME organisations in Greater Manchester

• Skills for Life training• ESOL for job seekers• Enterprising skills• NVQ Assessment Centre

VolunteeringVolunteering SchemeScheme

General Advice ServicesGeneral Advice Services

Other ServicesOther Services• Police drop-in service • Legal Advice Service

• Welfare Advice Service

• Multi-cultural partnerships: e.g. drop-in services for refugees group from Red Cross

• Hate Crime Report Centre

• Cultural Awareness talks to other organisations

Our fundersOur funders

Our service partners• Inspired Sisters

• Business Bolton

• CAB

• NCT (National Childbirth Trust)

• African Caribbean Mental Health Project

• MAES

• LearnNet

• MANCAT

• One Parent Families Ginger Bread

• Schools

• MCCR

• Oxfam

• Red Cross

• St John Ambulance

• MANCAT • Pakistan Resource Centre

• Other Chinese organisations

• And, a lot more...

• Manchester NHS Primary Care Trust

• Barnardos • Greater Manchester Police Force

• Working Links

Wai Yin’s Roles & Responsibilities as a ‘bridge’Wai Yin’s Roles & Responsibilities as a ‘bridge’

ChineseCommunity UK society

Tackle language barriers• Language support: interpretation services• English courses• Linguistically appropriate services: bilingual speaking staff

Provide information• Inviting experts to deliver talks, e.g, health talks, benefits talks• Research to find out service gaps from Chinese community• Provide information through all projects & services• Consultation & feedback collection from Chinese community

Cultural awareness • Provide Chinese culture talks to non-Chinese organisations• Promote Chinese culture by celebrating Chinese festivals, etc. • Promote integration but not segregation• Flexible centre opening days and hours

Reach out ‘Hard to reach’ group• Location of Wai Yin • Reputation of Wai Yin within Chinese community • All outreach services

Our AchievementsOur Achievements• Investors in People award Oct 2002 and 2005• Award for Excellent Services to Women in Manchester, Category:

Education, Training & Employment Oct 2003• Pearl Award Oct 2004• One volunteer was nominated for the ‘One Small Step’ – Adult Learners’

Week Award 2005• ‘One Small Step’ – Adult Learners’ Week Group Award 2005 to our Elderly

Learners Group• One member of staff from the Youth Project has won the Manchester

Inspiration Awards – ‘Make a Difference to Young People Life’ 2007• Awarded grade 2 in our February 2008 Ofsted Report• Achieved Matrix Quality Assurance Mark for Information, Advice and

Guidance• Won both the Provider Excellence and Encouraging Diversity awards at

ESF Award Ceremony• “Community Woman of the Year” Award 2009 – Dr Sylvia Sham

Our achievementsOur achievements

Wai Yin staff collecting the North West ESF Provider Excellence Award (right photo) and the award itself (left photo)

Our income from 2006Our income from 2006

2006-072007-08

2008-09

Commissioning

Trust Fund / Grants

Social Enterprise

Others

£-

£100,000.00

£200,000.00

£300,000.00

£400,000.00

£500,000.00

£600,000.00

£700,000.00

£800,000.00

£900,000.00

£1,000,000.00

Year

Percentage

CommissioningTrust Fund / GrantsSocial EnterpriseOthers

Commissioning £391,728.00 £549,510.00 £812,169.00

Trust Fund / Grants £96,793.00 £113,431.00 £162,728.00

Social Enterprise £252,244.00 £936,872.00 £182,707.00

Others £129,985.00 £174,043.00 £67,161.00

2006-07 2007-08 2008-09

New buildingNew building66 – 68 Swan Street, Manchester

Thank youThank you

1st Floor, 61 Mosley Street, Manchester, M2 3HZ(T) 0161 237 5908 (F) 0161 228 3096

(E) info@waiyin.org.uk (W) www.waiyin.org.uk