EXPLORE

Enhancing Leadership Excellence and Career Advancement of Women in the Rapidly Evolving Aged Care Sector

Women in Aged Care Leadership Summit 2015

Inspirational leadership journeys and valuable advice from the sectors key female leaders

EARLY BIRD DISCOUNTS Book & Pay by 6 March 2015 to receive an additional Value Plus Discount!

Phone: +61 2 8239 9700Fax: +61 2 8239 9777 www.liquidlearning.com.auBooking Code - P

Optimising your leadership capacity to enhance performance and unlock success in Aged Care

Successful strategies to lead and adapt in an environment of Aged Care Sector reform

Mastering critical leadership skills to drive change, build productive teams and elevate care outcomes

Pre-Summit Workshop23 June 2015Summit24 June 2015Post-Summit Workshop25 June 2015 Mercure Sydney

FEATURED SPEAKERS

Liquid Learning is delighted to present the Women in Aged Care Leadership Summit 2015, an inspirational networking and professional development opportunity for existing and emerging female leaders across the Aged Care Sector.

Cynthia Payne Chief Executive OfficerSummitCare

Illana Halliday Chief Executive OfficerAged and Community Services Association of NSW and ACT

Verity Leith General Manager, ResidentialBlueCross

Alexandra Zammit Chief Executive OfficerThomasHolt

Trish Noakes Chief Executive OfficerJust Better Care

Ellen Flint General Manager, People DevelopmentBenetas

Robyn Batten Executive DirectorBlueCare

Valerie Lyons Chief Executive OfficerUniting Age Well

Wendy Flavien Chief Information OfficerRSL Care

Helen O’Grady Executive Coach and FacilitatorHelen O’Grady Consulting

Ruvani De Silva Executive DirectorEstia Health

Fleur Hannen Managing DirectorCritical Success Solutions

PROUDLY SUPPORTED BY:

VALUE PLUS DISCOUNTReceive up to $200 off registration if you register and pay by 6 March 2015

PLUS WORKSHOP!Plus Two Separately Bookable Full-Day Workshops on 23 & 25 June 2015

9.00 - 4.30

Leadership Strategy and Change Management – Applying Coaching Skills to Influence Change that Lead to Positive OutcomesChange is one of the few constants in the Aged Care Sector. To succeed as a leader, it is critical to both be adaptable and develop a strong understanding on how to effectively influence innovation to determine successful outcomes. Leaders who are successful at working with change have actively honed their leadership toolkit - they are resilient, confident and exert a natural influence. This workshop aims to focus on how coaching skills can be used by leaders to adapt to changing landscapes and how to drive change to achieve better outcomes. It will explore:

Influencing positive change

• Exerting authentic influence

• Proactively targeting and improving own capabilities to drive change

• Applying stages of change to generate lasting results

Dealing with resistance

• Effective skills to deal with conflict and resistance

• Developing your ability to manage, lead and adapt to a new way of caring

• How to work with resistance to change

Creating a positive culture in a complex and changing environment

• Facilitating your teams success by building a supportive culture

• Responding effectively to a demanding environment

• Efficiently using positive psychology and the role of coaching skills

Expert Facilitator: Helen O’Grady Executive Coach and FacilitatorHelen O’Grady Consulting

Helen is an experienced executive coach and facilitator. Helen combines her formal qualifications with hands-on experience in a variety of coaching, leadership, facilitation and cultural change settings with nearly 20 years of working in numerous health care environments, both in Australia and the UK.

Helen works with individuals and teams to increase their effectiveness and realise their potential. Her approach is solution focused, based on a belief that individuals and teams are the experts in their own situations. Helen has an approachable style, which quickly builds rapport to ensure a collaborative working relationship, founded in a safe and supportive environment.

Pre-Summit Workshop 23 June 2015

ABOUT THE EVENT

• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

WORKSHOP SCHEDULE• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

The Australian Aged Care Sector is evolving but continues to be a challenging, yet rewarding environment to work in. Women make up the majority of the workforce, but this predominantly female workforce does not always transcend into the sectors leadership roles. In addition to this, the Aged Care sector is continually incorporating new reforms (such as the CDC) which only adds to the sectors demanding environment. Female leaders must navigate these challenges in order to achieve leadership success.

The Women in Aged Care Leadership Summit 2015 will address the unique challenges which women face in their roles and will provide practical and proven strategies to overcome these hurdles. It will provide insight into how to re-frame problems and turn challenges into opportunities. Inspirational women from across the Aged Care sector will share their personal stories of achievement, and will offer valuable advice for current and emerging leaders who are in pursuit of leadership excellence. This outstanding event is a must attend for emerging leaders in Aged Care, register early to secure places!

EARLY BIRD DISCOUNTReceive $100 off registration if you register and pay by 15 May 2015

SUPER SAVER DISCOUNTReceive up to $150 off registration if you register and pay by 17 April 2015

Summit 24 June 2015

8.30 - 8.55 Registration and Morning Coffee

8.55 - 9.00 Official Welcome and Opening Remarks from the Chair

9.00 - 9.30 OPENING KEYNOTE CASE STUDYThe agile leader – Navigating leadership transitions and improving service outcomesThe key attributes that contribute to leadership success include the ability to both cope with change, and hold the power to influence it. The adaptable, agile leader can face new and challenging situations with a problem-solving outlook. Valerie has extensive executive experience across various organisations including Villa Maria and Southern Cross Care, and in her progression has proven herself to be the agile leader. Valerie will share her advice on:

• Successfully adjusting with leadership transitions• Influencing strategies to drive sustainable change effectively • Identifying and manifesting improvements for better outcomes

Valerie Lyons Chief Executive OfficerUniting Age Well

9.30 - 9.45 Questions and Discussion

9.45 - 10.15 EXPERT COMMENTARYLeadership - Allow yourself to do itAged Care is a primarily female dominated sector, yet female representation in the top leadership roles refuses to reflect this in many organisations. Why is it that women are not the majority in leadership when they make up most of the workforce? In this session, Illana will explore why women are often held back and offer advice on how to identify and remove the psychological barriers inhibiting women from top leadership positions. Illana will discuss:

• Understanding and identifying individual strength• Gaining the confidence to lead from within• The importance of mentorship to facilitate progression into top leadership

Illana Halliday Chief Executive Officer Aged and Community Services Association of NSW and ACT

10.15 - 10.30 Questions and Discussion

10.30 - 10.45 Morning Tea

10.45 - 11.15 CASE STUDYCreating a supportive culture to facilitate and encourage success in the Aged Care SectorBuilding an enabling environment to encourage, develop and retain talent is critical for the Aged Care Sector’s long-term success. Fostering a suitable and empowering environment will determine tomorrow’s leaders. Today it is a leader’s responsibility to embed a positive culture into their immediate teams and the organisation more broadly. Robyn will share her advice on building the right environment to engage and retain talent and facilitate success. She will discuss:

• Strategies to create a positive, productive and resilient organisational team and culture

• Creating a supportive environment to encourage female leadership success• Attracting strong female leaders into Aged Care and retaining them

Robyn Batten Executive Director BlueCare

11.15 - 11.30 Questions and Discussion

11.30 - 12.30 INTERACTIVE PANEL DISCUSSIONExceptional care – Responding to emerging and existing challenges to achieve outstanding outcomesCurrently the Aged Care Sector is faced with even more obstacles to overcome than ever before, due partly to reforms in consumer-directed care, workforce challenges, and generational changes in consumer expectations amongst other changes. However, these obstacles should be perceived as a unique opportunity for providers to build the pathway to exceptional care. This interactive panel will explore overcoming the obstacles placed in the way of change. It will discuss:

• Overcoming common leadership challenges which disrupt the quality of care• Identifying weakness in delivery of care and developing the capacity to confront and tackle it• Strategies to maximise individual talent to build holistic and productive teams

Panallists Include:

Ruvani De Silva Executive Director Estia Health

Verity Leith General Manager, Residential BlueCross

Alexandra Zammit Chief Executive Officer ThomasHolt

12.30 - 1.30 Networking Lunch

1.30 - 2.00 CASE STUDYStrategic thinking in the current environment – The role of driving change and being a dynamic leaderThe ability to think strategically is one of the most valued attributes for a leader today. It is a skill which contributes towards both an organisation’s growth and your professional development. Therefore it is necessary to pro-actively work towards increasing your ability to think strategically. Wendy understands the importance of adopting a strategic approach in the workplace and in this session will share her advice on:

• Cultivating a high-performance mind-set in order to think and act strategically• Rolling out complex programs across organisations which are aligned to strategy • Finding a balance between working “in” and “on” the organisation

Wendy Flavien Chief Information Officer RSL Care

2.00 - 2.15 Questions and Discussion

2.15 - 2.45 CASE STUDYPersistence, positivity and possibility – Pursuing opportunities to increase prospectsCareer success is not just achieved by a lucky hand, but

Developing the Critical Skills for Success in a Changing and Challenging Environment

Follow this event on Twitter using the event hashtag #WAC15 and @LiquidLearning for daily industry updates!

Women in Leadership and Management Australasia is an online community developed to network, discuss and share ideas with other

Women in Australasian Business Leadership and men who are wanting to help improve the current leadership imbalance. The WILMA network

has been created as an initiative to help improve the conversation surrounding gender equality in leadership positions across Australasia. WILMA aims to bring you informative and insightful blog posts and the

opportunity to connect with others through the online forum.

All WILMA Members receive 10% off the Standard Rate Sign up today at www.wilma.net.au

• Chief Executive / Managing Director

• Director-General

• Secretary / Deputy Secretary

• Assistant Secretary / First Assistant Secretary

• Branch / Section / Division Manager

• Senior Manager / Director / General Manager

• Operations Managers

• Aged Care Managers

• Home Care Managers

• Community Services Managers

• Aged Care Policy

• Human Resources

• Leadership Development

• Learning and Development

• Organisational Development

• Diversity and Inclusion

• Workforce Development

WHO WILL ATTEND

NETWORKING RECEPTION

4.45 - 5.45

Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks

Executives and managers across varied corporate and care roles within Aged Care spanning the Public, Private and Not for Profit Sectors. Delegates include:

instead by determination, hard work and seizing the right opportunities. However, you must not sit on the side lines and wait for opportunity to eventually arrive, but rather learn how to make every opportunity the right one. In this session, Trish will offer her practical advice on:

• Identifying, creating and grabbing every opportunity to enable progression• Developing a tenacious mindset • Turning adversity into opportunity

Trish Noakes Chief Executive Officer Just Better Care

2.45 - 3.00 Questions and Discussion

3.00 - 3.15 Afternoon Tea

3.15 - 3.45 CASE STUDY Influencing, inspiring and inducing change to obtain organisational transformationThe Aged Care Sector requires greater diversity in its leadership, but also in its workforce. This does not solely include women, but men and a greater cultural diversity as well. Manifesting sustainable change throughout an organisation takes time and dedication. Ellen will discuss opportunities for the Aged Care industry to drive sustainable change to achieve a positive and inclusive culture. She will discuss:

• Understanding your influence and power• Addressing and challenging entrenched ideas, behaviour and culture• Exploring future demographics for workforce and leadership development

Ellen Flint General Manager, People Development Benetas

3.45 - 4.00 Questions and Discussion

4.00 - 4.45 INTERACTIVE CLOSING ROUNDTABLEWhat happens next? The future for aspirational female leaders in the Aged Care SectorUnderstanding the key ideas, strategies and tools that were discussed during the conference, this interactive round table discussion is an opportunity to reflect on the presentations and distil what has been learnt. Cynthia will kick start the conversation by drawing upon her own personal career journey to find examples of how female leaders can overcome challenges to achieve exceptional outcomes. Cynthia will address:

• Obstacles overcome to achieve career success • The most valuable advice to take from the conference• Consider how the lessons which have been learnt can be put into practice

Cynthia Payne Chief Executive Officer SummitCare

4.45 Concluding Remarks from the Chair and Summit Close

Developing the Critical Skills for Success in a Changing and Challenging Environment

Phone: +61 2 8239 9700 Fax: +61 2 8239 9777www.liquidlearning.com.au

9.00 - 4.30

Honing the Critical Leadership Skills to Develop High Performance Teams and Facilitate Leadership SuccessTo be successful in Aged Care demands a certain set of leadership abilities. Enhancing these skills and traits will develop an individual into a strong and assertive leader capable of building productive teams. A successful leader is emotionally intelligent, a strong communicator and encompasses highly developed interpersonal skills. These leadership skills are critical in order to develop and manage teams. This workshop will address the necessary skills to advance your leadership aptitudes in order to maximise productivity and excellent outcomes. It will explore:

Refining your unique leadership aptitudes

• Cultivating a high-performance mindset

• Gaining greater influence as a team leader and managing challenges effectively

• Techniques, tools and channels to influence your team

Emotional intelligent leadership for excellent outcome

• Understanding the key components of emotional intelligence that leaders require to be effective

• Applying emotional intelligence, positive psychology and neuroscience

• Strategies to develop and intensify self-awareness

• Identify, control, and improve the emotional dimensions of team behaviour

Concise communication to achieve vision

• Approach to project poise, confidence and decisiveness

• Building, promoting and communicating your own personal brand

• Communicating key messages and goals to lead your team towards your end vision

Maximising your teams potential

• Developing and managing high performance teams

• Building trust, commitment and accountability in your teams

• Creating a positive culture of engagement and success

Expert Facilitator: Fleur Hannen Managing DirectorCritical Success Solutions

Fleur has been a senior manager in the health, acute, community and aged care field for more than 22 years. Fleur is a member of the Commonwealth Department of Health and Ageing Panel of Nurse Advisors & Administrators.

Fleur is passionate about personal and professional development. Throughout her career, Fleur has developed the skills, knowledge and qualifications necessary for ensuring the professional delivery of all business related services. More importantly, her experience also ensures a common sense and practical approach to solutions offered to clients.

SPONSOR TODAY!Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9700 or email: partnership@liquidlearning.com.au!To request an electronic version

for easy circulation, email marketing@liquidlearning.com.au

Post-Summit Workshop 25 June 2015

• 8.30 - 9.00 Registration

• 9.00 - 10.40 Session One

• 10.40 - 11.00 Morning Tea

WORKSHOP SCHEDULE• 11.00 - 12.30 Session Two

• 12.30 - 1.30 Lunch

• 1.30 - 3.00 Session Three

• 3.00 - 3.20 Afternoon Tea

• 3.20 - 4.30 Session Four

• 4.30 Close of Workshop

ALSO AVAILABLE:

Women in Health Leadership Summit 201523, 24 & 25 June 2015, Mercure Sydney

Liquid Learning is delighted to present the Women in Health Leadership Summit 2015, an inspirational networking and professional development opportunity for existing and emerging female leaders across the Health industry.

Women in Aged CareLeadership Summit 201523, 24 & 25 June 2015

Booking Form

SUPER SAVER DISCOUNTReceive $150 off registration if you register and pay by 17 April 2015

EARLY BIRD DISCOUNTReceive $100 off registration if you register and pay by 15 May 2015

Registration Policy

If you are unable to attend this event, you may send a substitute delegate in your place at no additional cost. Please advise us of any substitutions as soon as possible. Alternatively, you may transfer your registration to another event run by Liquid Learning Group Pty Ltd. A 10% service fee may apply. Should you wish to cancel your registration, please notify us in writing as soon as possible and a credit note will be issued valid for use towards any future event held by Liquid Learning Group Pty Ltd in the twelve months following date of issuance. Cancellation notifications received less than 14 days from the event running will receive a credit note to the value of the registration fee less a service fee of $400 plus GST. Liquid Learning Group Pty Ltd does not provide refunds for cancellation. The prices above are based on one person per registration. It is not possible for multiple people to attend within any day of the event on a single registration. Split tickets, i.e. a different person attending each day of the event, can be arranged. A fee will apply. Please call us for details.

Liquid Learning Group Pty Ltd takes all care to produce high quality events that deliver as promised. All advertised details are correct at time of publishing. However, when circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Liquid Learning Group Pty Ltd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Liquid Learning Group Pty Ltd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future Liquid Learning Group Pty Ltd event held in the twelve months following date of issuance.

Disclaimer

Liquid Learning Group Pty Ltd has taken due care in selecting qualified professionals as its authors and course facilitators. The information provided by course facilitators is not produced by Liquid Learning Group Pty Ltd and should not be regarded as advice. Liquid Learning Group Pty Ltd accepts no responsibility for reliance on such information and recommends that its clients seek further professional advice.

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No. # Options (per person)

Summit + 2 Full-Day Workshop (3 days)

Summit + 1 Full-Day Workshop (2 days)

Summit Only (1 day)

2 Full-Day Workshop (2 days)

1 Full-Day Workshop (1 day)

Standard Rate

$2895 + GST = ($3184.50)

$2095 + GST = ($2304.50)

$1295 + GST = ($1424.50)

$2095 + GST = ($2304.50)

$1295 + GST = ($1424.50)

Early Bird Rate*

$2795 + GST = ($3074.50)

$1995 + GST = ($2194.50)

$1195 + GST = ($1314.50)

$1995 + GST = ($2194.50)

$1195 + GST = ($1314.50)

Super Saver Rate**

$2745 + GST = ($3019.50)

$1945 + GST = ($2139.50)

$1145 + GST = ($1259.50)

$1945 + GST = ($2139.50)

$1145 + GST = ($1259.50)

Value Plus Rate***

$2695 + GST = ($2964.50)

$1895 + GST = ($2084.50)

$1095 + GST = ($1204.50)

$1895 + GST = ($2084.50)

$1095 + GST = ($1204.50)

Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only.

* Receive $100 off registration if you register and pay by 15 May 2015 ** Receive $150 off registration if you register and pay by 17 April 2015 *** Receive $200 off registration if you register and pay by 6 March 2015 ^Liquid Learning reserve the sole right to determine eligibility for these discounted rates.

TOTAL incl GST

All Prices listed in Australian Dollars

WAC0615 - PConditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts.

Group Discounts Available: 3 – 4 people: 10% off Standard Rate 5 – 7 people: 15% off Standard Rate 8 + people: 20% off Standard Rate

Not for Profit and Charity^ are eligible to receive an addition $100 off registration