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COLLEGE OF INFORMATION SCIENCES AND TECHNOLOGY

THE PENNSYLVANIA STATE UNIVERSITY

Website Usability Analysis and Recommendations

Applied Cognitive Science Lab

Peter Chim and David Helt

pjc5001@psu.edu djh313@psu.edu rup126@psu.edu

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COLLEGE OF INFORMATION SCIENCES AND TECHNOLOGY

THE PENNSYLVANIA STATE UNIVERSITY

Website Usability Analysis and Recommendations for

Applied Cognitive Science Lab website

Peter Chim and David Helt and Robert Peng and Nicholas Warabak

pjc5001@psu.edu djh313@psu.edu rup126@psu.edu ntw5000@psu.edu

17 December 2007

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COLLEGE OF INFORMATION SCIENCES AND TECHNOLOGY

ntw5000@psu.edu

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Website Usability Analysis and Recommendations for

Applied Cognitive Science Lab website

Peter Chim and David Helt and Robert Peng and Nicholas Warabak

pjc5001@psu.edu djh313@psu.edu rup126@psu.edu ntw5000@psu.edu

College of Information Sciences and Technology

The Pennsylvania State University

University Park, PA 16802

17 December 2007

Abstract

As students of both IST and HCI, we frequently need to access course related websites. Our IST 331

class website is part of the Applied Cognitive Science Lab (ACS) web space. The ACS website is both

hard to navigate and understand. Through studying the target users of the website and analyzing

websites of similar intent, we have developed suggestions on how to properly organize a website

similar to the ACS website. We intend for our suggestions to be taken into consideration when

creating a template or website which serves a similar purpose to the ACS website.

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1. What main reason do you use the ACS website for? 2. How often do you use this site? More than once a day

Once a day

Several times a day

Once a week

Almost never

3. How often do you find it difficult to accomplish your task on this website? Never

Rarely

Often

Always

4. Compared to other sites of similar intent (class/faculty websites), how would you rate this site from 1-10? (1 being terrible, 10 being much better) 1

2

3

4

5

6

7

8

9

10

5. Rank the ease of navigation of the ACS Website from 1-10 (1 being extremely easy, 10 being extremely difficult) 1

2

3

4

5

6

7

8

9

10

6. If you were to redesign the website, what aspects of the website would you most likely redesign? 7. If you were to redesign the website, what aspects of the website would you most likely keep? 8. After browsing the ACS website, can you describe its general purpose? If yes, please elaborate. ! !

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