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    T4 Case study - TOPCIMA

    Strategic Analysis

    V&Y Productions

    Nick Best

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    Welcome

    Welcome to Nick Bests TOPCIMA strategic analysis

    For those of you who dont know me, Im one of theTOPCIMA tutors at Reed Business School, and the

    author of the official CIMA learning system, on which Iwork together with one of the TOPCIMA examiners.

    In this presentation youll find my views on the latestTOPCIMA case study

    For details of courses at Reed Business School and tolearn more about the exam and how to approach itplease see

    www.topcima.biz

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    V & Y Productions

    On the following pages you will find my strategic analysisof V & Y Productions (VYP).

    Remember that this is my view, not a definitive view of thecompany. You should review this in the context of your

    own analysis of the company, and make your ownconclusions.

    If would like to hear more of my views on this and theexam do consider attending one of the courses at Reed

    Business School, or look out for posts onwww.casestudyaide.com.

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    Strategic analysis the rational model

    This analysis uses the rational planning model of strategicanalysis, summarised in the following diagram

    FUTUREMission & Objectives

    NOW Business Strategy

    Business Environment

    Internal

    analysis

    S W

    O T

    PEST 5 Forces

    Product analysis-Product life cycle

    -BCG matrix

    StakeholderMapping

    Generic strategiesAnsoffs matrix

    Method of growth

    Governance& Ethics

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    Strategic analysis the rational model

    The first stage of analysisis to ensure we fully

    understand where theorganisation is heading,along with its approachto meeting stakeholder

    needs.

    FUTUREMission & Objectives

    StakeholderMapping

    Governance& Ethics

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    Mission

    The mission statement sets the direction and tone of the organisation, andguides strategic decision making. Unfortunately there is no missionstatement given in the pre-seen material. However there are a number of

    quotes from the pre-seen which sum up its key purpose and principles:

    To make successful programmes for profitTo Nurture artistic and visionary skills

    Innovative programme ideas that will appeal to target audiencesApplying Campbells 4 elements of mission, we might say:

    Purpose Deliver profits to shareholdersStrategy High quality TV programme productionValues Visionary, Artistic, Customer focusBehaviour standards Support charities, no CSR policy

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    Objectives and critical success factors

    The objectives provide a focused target to move towards to direct planning,motivate staff and enable accurate performance measurement

    The case tells us that a KPI in this industry is revenue per hour, but does not

    state specific targets. Critical success factors are mentioned throughout the case,and these could be used to create a set of further KPIs. Those mentioned include:

    Good ideasGood production skills

    Selling programme ideas to TVPeople

    ReputationTrack record

    Accurate budgetingCost control

    Computer graphics

    They may well have more specific targets we are not told about, but if not, this is aweakness in the companys planning approach.

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    Governance

    As a company owned by its directors, Governance is a minor issuecompared to listed companies. Firstly VYP do not need to abide by anylegislation (e.g. the UKs combined code) and secondly they do not have theagency problem which typifies companies with governance issues (i.e.thepeople running the company are also the people who own it, so theirinterests are aligned.)

    While you might normally expect the Non-executive Chairman to beindependent (here he is not), it does not really matter in the case. In fact, thefact that there is someone in his position with good experience andknowledge is something to be commended

    My only concern with VYP is that the two founders own 60% of shares andso minor shareholders have little control if the two founders work together.

    Of course all this will need to change should VYP list on the stockmarket!

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    Ethics and CSR

    VYP act with good corporate social responsibility in two respects: Charitable donations Supporting a programme of education for children

    There is little evidence of good or bad ethics either way, so I would assumetheir ethics are good

    There is certainly a case for a more formal ethical code or formal statementof their views on CSR.

    A quick tip for you then for the ethics section - on a specific ethicalissue (10 marks in the exam) state and explain the issue, make yourrecommendation to deal with that issue and then add a follow onrecommendation to avoid that similar situations in the future a formalethical code should be written and communicated to all staff..

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    Stakeholder mapping

    Doing a stakeholder map as an appendix in the exam is almost alwayssomething which is useful to do. An appendix and done well will usually gain2 marks possibly more.

    You must update the map for changes in the unseen, and add all newstakeholders which are in your top 4 issues

    Refer to your map in the main body of your text, adding a comment to saywhat the position of that stakeholder on the map means in relation to this

    specific issue (e.g. a key player should be involved fully through regularmeetings, and incorporating their views into the final decision)

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    Stakeholder AnalysisMendelows Matrix

    Key Players (Involve)

    Essential outsourcersMajor TV broadcasters2 founders (want freedom)(Directors + Shareholders)

    Programme directorsMajor TV personalities

    Keep satisfied

    Studio ownersGovernmentHigh

    Power

    Keep informed

    Most staffSmall outsourcers

    Minimal effort

    ViewersLow

    Power

    High InterestLow Interest

    UncertainBank

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    Strategic analysis the rational model

    Next we need to analyse the currentposition of the business

    This helps us ensure the strategies wedecide upon are appropriate to the

    business current position andissues they face in the industry and

    more broadly

    This position is summed up in a SWOTanalysis

    NOW

    Business Environment

    Internalanalysis

    S W

    O T

    PEST 5 Forces

    Product analysis-Product life cycle-BCG matrix

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    SWOT

    On the following page youll find my SWOT analysis.

    Remember that you MUST do a SWOT analysis as Appendix 1 in youranswer.

    You will score 1 mark in the technical section for this, and up to 3 furthermarks in the application section - if done well.

    You must update this SWOT for unseen issues (underline or bold these inyour exam script), and should aim to include ALL your top 5 issues in yourSWOT.

    A recent CIMA student script review I read, also made it clear that 2-3 wordpoints in the SWOT are NOT sufficient. Aim to write at least 7-8 words foreach point in your SWOT AND roughly 5 points per heading.

    Ive shown my points in priority order as I see it. You dont need to do thisin the exam, but it can help at this stage as you can replace the less

    important points with those from the unseen.

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    SWOT

    1) Downward pressure on revenues from customers dueto economic pressures

    2) Continued recession in UK and overseas3) Not using latest technology expensive to update e.g.

    HD/3D TV4) Web TV/You tube5) Offensive programming

    1) Increase overseas sales2) Further cost reduction use supplier power,

    finance training for directors, control3) Off peak programming4) More in-house operations to gain control and

    reduce costs5) Use Activity Based Costing to improve product

    profitability analysis

    ThreatsOpportunities

    1) Just 4 key customers with significant power causedfalling profit margins

    2)Margins lower on re-commissioned works

    3) Artistic staff are not cost conscious some producersare poor at forecasting some cost overruns +frustration about cost cuts

    4) Little equity finance available + few assets to securedebt finance

    5) Some falling margins documentaries +scriptedcomedies + low on drama

    1) Experienced directors and staff with good teamspirit and good incentives

    2)Skilled in most CSF areas innovative, quality,people

    3) Good reputation in industry, and meetingcustomer needs - Large growth in revenues

    4) Flexible cost base5) Some elements of good cost control budgets,

    finance team at meetings, strong FD6) Good cashflow and low debt

    WeaknessesStrengths

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    PEST analysis

    On the following page youll find my PEST analysis.

    The PEST analysis is always an optional appendix in thisexam.

    Do aim to add one or two additional issues from the unseeninto your PEST if you do one in the exam

    You MUST cross reference your PEST in your scripthowever, and many students do not do this well. Aim for 2-3

    cross references

    There are lots of PEST issues in this pre-seen but they arevery broad and general, so look for more specific ones in

    the unseen to improve this one.

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    PEST analysis

    Website broadcasts/you tube channels both an opportunity and possible threatGraphics key development Must retain lead in this areaNew technologies e.g 3D TV could be costly to adopt

    Technological

    Rise in popularity of documentariesOffensive programming could affect reputation quality control is criticalSocial

    Difficult economic circumstances may make it hard to raise finance (although they do have a highinterest cover)The industry has Increasingly delayed payments which could affect cashflow in futureFalling ad revenues and funds for customers putting pressure on fees average revenue perhour has dropped

    Economic

    Threat of cuts to BBC license fees which could impact available fundsPolitical

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    5 Forces Analysis

    The 5 forces analysis enables the analysis of the industry according toa range of key factors affecting that industry

    Each force can be given a strength (e.g. High, Medium, Low). Whereall the forces are high, the profitability of the industry is low, anddivestment may be a good strategy.

    The lower the forces the more attractive the industry is.

    Companies may look at the areas where forces are high and developstrategies which may lower these.

    The 5 forces analysis for the TV production industry is on the nextpage In this case the average of the forces is medium so the industry

    would be deemed averagely profitable, although VYP are doingwell.

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    Opportunities and Threats5 forces analysis

    Customers want original, innovative

    programming so always likely to be a marketif produced for fair price

    In-house production Close substitute

    Acquired programmes - Close substituteOther forms of entertainment internet, sport more distant substitute

    Substitu-tes

    Medium

    Already lots of competition in a market whererevenues are under pressure

    Renting facilities, and availability ofoutsourcers enable start up at relatively lowcost and limited expertise

    NewEntrantsMedium

    Growing market 2007 to 2008Lots of competition many small + some morepowerful super-indies.Reducing revenues cost more of a focus towin work

    Competi-tors

    Medium

    Small companies who work exclusively for VYPhave low powerNot overreliant on any one outsourcerAble to exert pressure to reduce fees ofsuppliers

    Powerful staff programme directors wellpaid Famous actors/personalitiesExperienced programme makers - outsourced

    SupplierPower

    Medium

    Large powerful customers V &Y have only 4BBC, ITV, Ch4, Ch5Willing to pay 10% above costsCustomer able to reduce fees paid

    BuyerPowerHigh

    Factors lowering forceFactors increasing Force

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    Strategic analysis the rational model

    Next we need to analyse the strategic options, and make aconclusion on the way forward for the business

    FUTURE

    Mission & Objectives

    NOWBusiness StrategyS W

    O T Generic strategiesAnsoffs matrix

    Method of growth

    The usual approach to defining a business strategy is to beginwith a definition of the generic strategies, followed by analysing

    options in Ansoffs matrix, looking at how these might beimplemented with the Methods of Growth and then deciding upon

    a final strategy

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    Opportunities and ThreatsProducts/Generic Strategy

    Focus

    Differentiate

    Costleadership

    They have a broad focus across arange of different types ofprogramme

    Margins on drama weak (but new)

    Hard to maintain margins on re-commissioned worksWeaknesses

    Quality a key to success innovation, skilled staff they aredoing this well

    Peak hour programmingRange of programme types reducesrisk exposure to any one

    Strengths

    Not their focus, although costs are

    increasingly important

    Most programmes in maturity phase

    but constant innovation needed tokeep up with trendsBCG/Product Life

    Cycle

    Generic StrategiesProducts

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    Ansoffs Matrix

    Ansoffs matrix enables the generation of strategic options.

    Those youll find in my analysis over the page are just that options not myrecommendations.

    You might like to add your own options(1) Based on your own ideas to take the business forward(2) Based on those in practise exams you undertake

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    Ansoffs Matrix

    Commission programmes forbusinesses/individuals training video,promotional video, wedding videos, advertising Hire out individuals to rivals Straight to internetFeature filmsBroadcast company

    Off-peak This morning, chat shows, cookery

    Game shows, Talent shows Childrens programmes

    Educational programming

    Sport

    NewProduct

    New overseas countries - resales highmargins

    Sony marketplace/itunes/downloads

    Commission programmes for new customerse.g. Sky, Non-UK based organisations e.g. US,India ..

    Focus on high margin areas e.g. Entertainment, opportunity to expand this area

    Should be able to lower costs of drama in futureto increase margins

    Could move to a more in-house model (studios,staff) may save costs, but much less flexible

    Continued expansion

    ExistingProduct

    New MarketExisting Market

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    Methods of Growth

    Seems unlikely

    Divest

    Overseas to get cultural expertiseFeature films (due to expense)Internet companyAd agencyJoint Venture

    Buy studioNew genre with expertiseOverseas production companyAnother production company to expand

    Acquisition

    Employing staff, buying studios

    New programme formats e.g. childrens TVInternal Development

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    Defining a business strategy

    On the following page you will find my recommended strategy for taking VYPforward.

    Remember that this is my view and is not a definitive answer

    Also remember that in the exam, you are NOT expected to define a wayforward like this you MUST deal with the unseen issues and only thoseissues

    However, dealing with those issues in light of a strong logical approach tohow the business should be taken forward can help you make a strongargument in your recommendations.

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    Nicks Strategy

    Continued growth in revenues in current markets Maintain skills, innovation, reputation Continue to sell to current customers

    New areasBuild on success in drama, keeping costs lower in futureIn long term move into other areas e.g. childrens TV, Off-peak

    Grow new markets Increasing resales overseas More overseas sales staff

    Start building relationships with overseas TV companies to directlycommission work for them Good cost control

    Strict cost control on programming budgeting, forecasting training forprogramme directors, continued attendance of finance staff at meetings,with power to act to keep costs down if going out of control

    Introduce Activity Based Costing to more accurately show product costs Continue to keep up with new technology changes required by major

    customers Invest in HD/3D TV technology Investigate market for TV on demand/internet TV mostly resales

    Improve margins on recommissioned works through better negotiating dueto increased power available on successful programmes

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    Reed Business School

    So thats what I would do. Im sure youll have your own views.Just remember not to hold onto these too tightly in the exam

    you must primarily deal with the unseen issues!

    Remember to use www.topcima.biz for more specific guidancetowards the exam, and if you dont pass this time, perhaps

    consider attending one of the Reed Business Schoolcourses for the next sitting.

    I also work with individuals one-to-one, usually where peoplehave failed in the past and need more personal guidance tohelp them get through. Although Im now fully booked forthis year, should you not be successful this time and feelthis would be useful for the next sitting, please do get in

    touch at [email protected].