vuture | preference manager · with preference manager, organisations can also run an audit trail...

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www.vutu.re/explore [email protected] London +44 20 7928 6250 New York +1 646 569 9079 Sydney +61 (0) 2 82160767 Knowledge to drive relevance. Preference Manager

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Page 1: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

www.vutu.re/explore [email protected]

London +44 20 7928 6250

New York +1 646 569 9079

Sydney +61 (0) 2 82160767

Knowledge to drive relevance.

Preference Manager

Page 2: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

www.vutu.re/explore PAGE | 2

Table of Contents

WHAT IS PREFERENCE MANAGER? 3

WHY PREFERENCE MANAGER? 3

KEY BENEFITS 4

GDPR 5

VUTURE AND GDPR 6

BEHIND THE SCENE WITH PREFERENCE MANAGER 7

Secure Login 7

Registration Page 8

Registration Confirmation Page 8

Registration email confirmation 8

8

MANAGING PREFERENCES 9

Profile Page 9

MANAGING YOUR PROFILE AND UPDATING PREFERENCES 10

AUDIT TRAIL OF USERS 11

14% Personalised email content improves

click-through rates by an average of 14%

(source: Aberdeen group)

Page 3: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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Preference Manager Introduction

What is Preference Manager?

The preference manager is an online portal

which can be styled to look like your website to

provide a seamless client experience.

Through a secure login, your clients and

prospects can at any time, manage their

preferences… in real-time., providing you with

additional, valuable insights such as the type of

content your audience is interested in, their

preferred communication medium or the

frequency of the communication for example.

With Preference Manager, organisations can also

run an audit trail of users to help them get ready

for the upcoming GDPR in May 2018.

Why Preference Manager?

Personal clients log-in to manage

their preferences and add/update

any personal information

Data updated via any existing DCM

rules you set

Automatically updates and writes

back edits to CRM

Page 4: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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Key Benefits USER CONTROL AND

MANAGEMENT.

SAFE AND

SECURE.

DATA

VERIFICATION.

Users have full control

over the content they

receive. The more control

they have, the more

engagement.

Secure log-in functionality

means users have peace

of mind as their

preference management

is not publicised.

Empower your prospects

and clients by giving them

access to update their

details, anytime,

anywhere.

Page 5: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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GDPR

When you rely on someone’s

consent to process their data, they

will generally have stronger rights, for

example to have their data deleted.

The GDPR has references to both ‘consent’

and ‘explicit consent’.

• Consent under the GDPR requires

some form of clear affirmative

action. Silence, pre-ticked boxes or

inactivity does not constitute

consent.

• Consent must be verifiable. This

means that some form of record

must be kept of how and when

consent was given.

• Individuals have a right to withdraw

consent at any time.

• Within a reasonable period of

having obtained the data (within

one month)

• At the first communication

Under the GDPR, individuals will have the right to obtain:

Confirmation that their data is being processed; access to their personal data; and

other supplementary information – this largely corresponds to the information that

should be provided in a privacy notice (see Article 15). These are similar to existing

subject access rights under the DPA. Read more about GDPR on the official ICO site.

The right to erasure is also known as ‘the right to be forgotten’. The broad principle

underpinning this right is to enable an individual to request the deletion or removal of

personal data whether there is no compelling reason for its continued processing.

Page 6: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

www.vutu.re/explore PAGE | 6

Vuture and GDPR

How Preference Manager helps organisations to get ready

for GDPR on May 25th 2018.

Preference Manager offers a variety of features that makes it easy for any

organisations, locale or global to:

• Log the date the user gave explicit consent

• Record the information back into their CRM in real-time

• Provide proof that the user has made the decision

• Demonstrate that the update is not based on an automated process

• Give users the right to object at any time by providing users the

opportunity to create their personal login and profile to manage their

preferences with 24/7 online access

Page 7: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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Behind the scene

with Preference

Manager

Secure Login

• Option to invite existing

clients to use the portal, by

sending an invite out to

your contacts.

• Clients can follow a

registration link directly

within an email.

• Clients are able to register

directly by filling in a form

on your website. This will

look up to see if the

contact exists in your CRM.

• Clients are able to set a

password AND/OR connect

their account to LinkedIn

to use the login

credentials.

Page 8: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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Registration Page

• Any updates made in the preference manager

(e.g. changing mailing preferences) will

automatically add/remove them to the

appropriate CRM folder.

• Any updates to their contact information will

update the appropriate contact fields.

DCM rules will be adhered to.

Registration email

confirmation

Registration

Confirmation Page

• Fully customisable

• Color palette

• Branding such as logo

• Content

Page 9: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

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Managing

Preferences

Profile Page

• Job Title

• Address

• Country

• Telephone number

Manage details: - Update Profile

- Update Email

- Change Password

- Connect to LinkedIn

Page 10: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

PREFERENCE MANAGER

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Managing your

Profile and Updating

Preferences

EASILY MANAGE

YOUR SECURED

PROFILE

CHANGE AND

UPDATE YOUR

DETAILS (EMAIL)

EDIT YOUR

PROFILE AND

PREFERENCES

UPDATE YOUR

INFORMATION AT

ANY TIME

Page 12: Vuture | Preference Manager · With Preference Manager, organisations can also run an audit trail of users to help them get ready for the upcoming GDPR in May 2018. Why Preference

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The Vuture vision is to play a major role in helping organisations build and maintain strong, lasting relationships – both internally and externally.

FOR MORE INFORMATION 3rd floor, Crowne House, 56-58 Southwark Street, London, SE1 1UN

London +44 (0) 20 7928 6250

New York +1 646 569 9079

Sydney +61 (0) 2 82160767

[email protected] www.vutu.re/explore