vte prevention - an electronic vte solution for nsw · revised policy directive tools . vte risk...

62
Venous Thromboembolism (VTE) Prevention An Electronic Solution for NSW Selvana Awad & Catriona Middleton-Rennie

Upload: others

Post on 14-Aug-2020

7 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Venous Thromboembolism (VTE) Prevention

An Electronic Solution for NSW

Selvana Awad & Catriona Middleton-Rennie

Page 2: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• Provide an overview of the development process

• Demonstrate the Electronic VTE Risk Assessment Tool

• Share learnings from the pilot • Share learnings from WSLHD’s implementation

journey • Discuss and plan implementation requirements

2

Objectives

Page 3: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• Standardised, systems approaches to VTE Prevention

• Use of standardised tools are effective in: – improving the reliability and

consistency of VTE prevention processes

– ensuring that patient’s management is appropriate based on individual VTE risk factors and bleeding risks

– reducing the incidence of hospital-associated VTE

3

What does the literature say?

Page 4: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

4

The VTE Prevention Program

Guidelines

VTE Prevention Framework

Revised Policy Directive

Tools

VTE Risk Assessment Tool

Electronic support through eMR

Audit / performance monitoring tool

Non-fatal VTE Incident Management Tool

Revised NIMC with dedicated VTE section

Education and Raising Awarenss

eLearning module for clinicians

Educational resources for clinician training

Patient education material

Posters focused on patients, and clinicians

Page 5: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• VTE Prevention Expert Advisory Group with state-wide representation established

• Multidisciplinary experts: surgeons, physicians, nurses, pharmacists, clinical governance

• Aim: develop a fit-for-purpose tool for NSW

5

Developing a tool for NSW

Page 6: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• No consensus regarding the preferred VTE risk assessment tool. – Quantitative vs Qualitative

models, pros and cons • Ideally, tools should have

these elements: – Identify patients at risk of VTE – Identification of bleeding risks – Prescribing

recommendations/guidance – Easy to use – Integrated within clinical

practice and workflows

6

Which tool? Chapter 4 of AHRQ Guide

Page 7: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• State-wide study conducted evaluating 5 risk assessment tools: 1. VTE Risk Assessment, Clinical Excellence Commission 2. ClotStop VTE Risk Assessment, Liverpool Hospital 3. Risk Assessment for VTE, King’s College Hospital, London 4. VTE Risk Assessment and Prophylaxis Orders, San Diego Medical

Center 5. Risk Assessment Checklist for VTE, PD2010_007

• 9 patient scenarios, 30 participants from across the state • Evaluated:

1. Reliability (outcomes correlated with gold standard) 2. User acceptability

7

The Process

Page 8: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• 300 assessments completed and 30 surveys returned

• Reliability (correlation with gold standard): – Risk assessment outcome:

VTE Risk Assessment and Prophylaxis Orders, San Diego Medical Center

– Treatment outcome: Risk Assessment for VTE, King’s College Hospital, London (however other tools were comparable)

8

Results

75.9 66.7

85.2 88.9

65

0

20

40

60

80

100

Original CECtool

ClotStop tool,LiverpoolHospital

King's Collegetool

San DiegoMedical

Center tool

Checklist inVTE

PD2010_007

Perc

enta

ge

Risk Assessment Correlation with Gold Standard

51.7 53.3 63.3

53.3 51.7

010203040506070

Original CECtool

ClotStoptool,

LiverpoolHospital

King'sCollege tool

San DiegoMedical

Center tool

Checklist inVTE

PD2010_007

Perc

enta

ge

Treatment Correlation with Gold Standard

Page 9: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Question Original CEC tool

ClotStop tool, Liverpool Hospital

King’s College tool

San Diego Medical Center tool

Checklist in VTE PD

1. Which tool was the easiest to complete? 16.7% (5) 16.7% (5) 26.7% (8)

33.3% (10)

6.7% (2)

2. Which tool was the best in regards to layout and flow?

16.7% (5) 13.3% (4) 30.0% (9)

30.0% (9)

10.0% (3)

3. Which tool provided the most helpful guidance to reach a VTE risk outcome?

13.3% (4) 6.7% (2)

36.7% (11)

36.7% (11)

6.7% (2)

4. Which tool best helped to identify a bleeding risk and/or contraindication to pharmacological and/or mechanical prophylaxis?

13.3% (4) 6.7% (2)

36.7% (11)

26.7% (8)

13.3% (4)

5. Which tool provided the best clinical decision support to guide prophylaxis?

13.3% (4) 6.7% (2)

40.0% (12)

26.7% (8)

13.3% (4)

6. Which tool would you most prefer to use overall?

16.7% (5) 10.0% (3)

33.3% (10)

33.3% (10)

6.7% (2)

9

Results – User Acceptability

Page 10: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Decision made by VTE Expert Advisory Group to adapt San Diego Medical Center tool for use in NSW. Review and endorsement process undertaken (modifications made).

10

The NSW VTE Paper Tool

Page 12: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

12

Page 13: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

“Compared to baseline, patients benefitting from [computerised] VTE CDS were 35% less likely to have a VTE” Amland et al. 2014 “The VTE rate declined from 0.954 per 1000 patient days to 0.434 comparing baseline to full [computerized] VTE CDS” Amland et al. 2014 “[Computerized] CDS systems with embedded algorithms, alerts, and notification capabilities enable physicians at the point of care to utilise guidelines and make impactful decisions to prevent VTE.” Amland et al. 2014 “Embedding VTE prevention practice into routine care, supported by electronic solutions and combined with dedicated VTE training led to continued improvement in overall risk assessment.” Roberts et al. 2013 “Without increasing the risk of bleeding, a CDS system requiring clinicians to document VTE risk assessment in the electronic medical record (EMR) promoted improved rates of pharmacological prophylaxis at any time during an admission and a decreased risk of VTE in general medical patients” Galanter et al. 2010

13

The Evidence for Electronic Solutions

Page 14: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

An Electronic VTE Solution for NSW

• Electronic VTE Risk Assessment tool in the eMR (based on the paper version) developed in collaboration with eHealth NSW and the VTE Expert Advisory Group

• It serves as a standardised documentation tool and provides clinical decision support: – Assigning VTE risk level (Higher, Moderate, Lower) – Guidance for prescribing prophylaxis

14

Page 15: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Two-phased Evaluation Phase 1: Testing on nine patient scenarios in a controlled environment to evaluate user acceptance and assessment outcomes. • 80% of users found the e-RAT easy to use and

useful for assessing and managing VTE risk. • A number of usability issues such as the lack

of reference text recognition were identified.

15

Page 16: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Correlation with Gold Standard • 26 out of 27 (96%) risk assessment outcomes

and 18 out of 27 (67%) treatment outcomes correlated with ‘Gold Standard’.

16

Page 17: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Time Taken • Average time taken to complete an assessment using the e-

RAT decreased from 7.8min to 3.5min after the completion of four assessments (n=27; range, 2 min - 12 min)

17

Page 18: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Time Taken Prior to testing, the JMOs involved in the study were asked how long they were willing to spend on conducting a VTE risk assessment using a tool. This is what they said….

18

‘5-10 minutes’ (x2 users) ‘Maximum 10 minutes’ ‘1-2 minutes per patient’ ‘1 minute’

Page 19: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

JMO Comments Do you have any comments comparing the paper and electronic tools? Do you have a preference and if so, why? ‘I would prefer electronic as it is quicker to fill out and less likely to lose but I feel paper contained more information which was useful.’ ‘Electronic will be easier to navigate and will ensure that medical team fill it out if it comes up as an ‘Alert’ in the patient file. Paper forms are hardly used.’ ‘eMR version has built in fail safe/redundancies so that one cannot contradict oneself like in the paper version.’

19

Page 20: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Phase 2 • When the e-RAT was used, 76% of prophylaxis prescribing was

appropriate.

20

Page 21: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Phase 2 • There was limited use of the e-RAT during the

live pilot, possibly due to: – Initial implementation process (mass roll-out) – Limited understanding of workflow – Passive prompting mechanisms (reliance on the

Patient Summary Screen) – Culture and behaviour around conducting and

documenting a formal VTE risk assessment

21

Page 22: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Release & Supporting Resources • Modifications made based on findings from the

evaluation • Released state-wide • PowerPoint available on CEC website:

http://www.cec.health.nsw.gov.au/patient-safety-programs/adult-patient-safety/vte-prevention/education

• eLearning module for clinicians under development • eMR supporting resources:

– Change Management Guide – Quick Reference Guide – Design Document

22

Page 23: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

23

Using the Electronic VTE Tool

Page 24: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Identify VTE Risk Factors

24

Page 25: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Identify contraindications and Other conditions to consider with pharmacological prophylaxis

25

Page 26: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

• Consider tool’s recommendations. • Indicate prescribing decision.

26

Prescribing VTE Prophylaxis

For suggestions on pharmacological and mechanical agents, right click inside the adjacent box and choose Reference Text.

Page 27: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Prescribing Options

27

Page 28: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Important Elements for Implementation • Multi-faceted, systems approach • Relevant stakeholders are identified and engaged

• Oversight of senior clinical and managerial staff • Identification of champions • Education and training requirements • Link to the prescribing process • Consideration of workflows and electronic functionalities to

embed into practice • Use of data to drive change

28

“Engaging clinical staff with the VTE prevention process required multiple tailored approaches, based around perceived drivers within different staff groups” Roberts et al. 2013

Page 29: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

29

WSLHD’s Implementation Journey and Learnings

Page 30: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

30

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 31: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

31

WSLHD timeline Fe

b 20

15 V

TE R

AT ro

lled

out a

cros

s the

dist

rict

Dec.

201

4 Ba

selin

e Au

dit

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 32: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

32

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t ac

ross

the

dist

rict

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 33: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

33

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

O

ct. 2

015

MO

surv

ey

Nov

. 201

5 W

orks

hop

1/2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 34: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

34

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Nov

. 201

5 W

orks

hop

1/2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Oct

. 201

5 M

O su

rvey

Page 35: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

35

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

Dec.

201

5 / J

an 2

016

Audi

t N

ov. 2

015

Wor

ksho

p 1/

2

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 36: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

36

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

Dec.

201

5 / J

an 2

016

Audi

t

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 37: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

37

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 38: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

38

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 39: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

VTE Prevention Program – project plan stage 1

To safely reduce preventable Hospital Associated (HA) VTE < 5% by November 2016

Outcome Measure: How much? By when? Data source: HIE coded data

Increase identification of patients potentially at risk for HA VTE

Process Measure: 50% increase in completed electronic VTE risk assessments in 6 months Data source: VTE electronic data extract

Process Measure: In 6 months 95% of identified at risk patients have appropriate prophylaxis prescribed Data source: VTE electronic data extract

Increase the number of patients that have appropriate administration of the prescription

Increase the number of patients prescribed appropriate prophylaxis

Increase the learning from hospital associated VTE

Increase Clinical Leadership

Increase use of Clinical Pathways

Increased use of Risk Assessment Tools

Increase medical Clinical Leadership

Increase Pharmacy input

Increase the accuracy and availability of data to enable learning

Education

Attitude / Leadership

Clinical

System

Data

Governance

Aim:

Outcome Measure: How much? By when?

Change concept categories

Process Measure: 30% increase in completed VTE RA within 24 hours of admission in 6 months Data source: VTE electronic data extract

The risk of VTE is increased 100 times when admitted to hospital. 7% of hospital deaths are as a result of hospital associated VTE.

The Problem:

Process Measure: within 6 months 95% of identified at risk patients have appropriate prophylaxis administered as prescribed Data source: Yearly point prevalence audit

Process Measure: 30% increase in completed electronic VTE RAT in 6 months Data source: VTE electronic data extract

Balancing Measure: The number of major bleeds that occur for patients who are prescribed and administered VTE prophylaxis

Team Members: • Team Leader – • Consumer • VTE EAG • Facility working parties • Project Sponsor – Clinical Governance

Increase identification of patients potentially at risk for HA VTE

Page 40: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Identifying patients at risk

In 8 months there will be a 40% increase in the number of admitted patients who have a documented VTE risk assessment completed

Outcome Measure: 50% of admitted patients will have a completed electronic VTE risk assessment in 6 months Data source: VTE electronic data extract

Increase Clinical Leadership

Process Measure: 30% increase in completed electronic VTE risk assessment tool in 6 months Data source: VTE electronic data extract

Increased use of Risk Assessment Tools

Increase use of Clinical Pathways

Increase and enable appropriate education

Improve leadership/ attitude

Improve system

Team Members: • Team Leader – • Consumer • VTE EAG • Facility working parties • Project Sponsor – Clinical Governance

The Problem:

Outcome Measure: 30% of admitted patients will have a completed electronic VTE risk assessment within 24 hours of admission in 6 months Data source: VTE electronic data extract

Inconsistent approach to the accurate and timely identification of patients potentially at risk for HA VTE

Enable appropriate education

Enable improved clinical practice

Improve leadership/ attitude

Enable appropriate education

Solution Impact Implementation

Present data and the RAT to senior medical staff High Easy

JMO teaching on VTE cases & contraindications Low Easy

Involve consultants in education of JMOs re VTE risk assessment & prophylaxis

High Hard

Communicate with HOD’s explaining

• RAT • Rationale for use • Role of VTE Prevention EAG

High Easy

Create IT system for XXXX of RAT High Hard

Interdepartmental RAT use send stats to HOD weekly High Easy

Dedicated VTE stewardship staff and referrals High Hard

Department signing on to a commitment with HOD accountable for KPI High Hard

Substantive position for VTE CNC High Hard

Patient safety handover checklists to include VTE management Low Easy

Intranet site for pathways

Empower Nurse/MW’s to prescribe mechanical prophylaxis Low Easy

Laminated checklist tool wear with badge Low Easy

Lunchtime presentations – include free lunch & door prizes Low Hard

HETI online for nursing and medical modules Low Easy

Access to electronic practice site at JMO orientation and PRN High Easy

Medical Leadership quiz all VMOs and CMOs Low Hard

Medical & nursing in-services Low Easy

Medication chart with VTE RAT on it High Hard

Monthly Red Clot Award/Trophy for ward with highest VTE RAT compliance at each hospital

High Easy

VTE RAT to be completed by admitting Dr High Hard

Use electronic VTE RAT – real time weekly reporting to wards with stats reported on Quality Leader board & a competition between wards

High Easy

Weekly JMO competition per rotation High Easy

Have inpatient Thrombosis Thursday promote VTE RAT completion High Easy

Use electronic VTE RAT High Easy

Streamline online VTE RAT with JMO input High Easy

Nursing leadership on every ward to assist JMOs High Easy

Ensure RAT done as part of ward admission High Easy

VTE data & presentations at Grand rounds Low Easy

Link VTE RAT with EMM when prescribing prophylaxis High Easy

Create dashboard for live compliance reporting High Hard

VTE RAT at ward White Board meeting time High Easy

VTE RAT completed in ED High Hard

Redesign RAT to be of more clinical benefit High Hard

If paper tool VTE RAT part of ward clerk pack Low Easy

For electronic VTE RAT – computer stops until RAT completed High Hard

Aim:

Process Measure: within 6 months 95% of identified at risk patients have appropriate prophylaxis prescribed Data source: VTE electronic data extract

Process Measure: 30% increase in completed electronic VTE risk assessment tool in 6 months Data source: VTE electronic data extract

Process Measure: within 6 months 95% of identified at risk patients have appropriate prophylaxis prescribed Data source: VTE electronic data extract

Outcome Measure: In 8 months 60% of admitted patients will have clear documentation of a completed VTE risk assessment Data source: Yearly point prevalence audit

Process Measure: 80% of JMO’s engaged in weekly competition to complete VTE risk assessment tool within 6 months Data source: VTE electronic data extract

Process Measure: 80% of wards district wide compete for monthly Red Clot Trophy within 8 months Data source: VTE electronic data extract & Leader Board results

Use electronic VTE RAT Use electronic VTE RAT High Easy

Page 41: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

41

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

KEY TAKE HOME MESSAGE

START SMALL

Page 42: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

42

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 43: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Blacktown Project Diagnostic Process

43

Improve VTE risk assessment process

Driver Diagram: Brainstorming of barriers (causes of the problem) and solutions

Page 44: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Process Mapping

44

• Mapped out current process • Identified opportunities for

completing the electronic VTE tool within the current workflow

– First PDSA cycle: test the completion of the eVTE tool at particular time points in one team

KEY TAKE HOME MESSAGE

One place does not fit all

Page 45: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Results – General Surgery

0.0%

34.0%

27.6%

35.7%

21.4%

31.0%

25.6% 24.1%

11.9%

18.4%

14.9%

8.3%

21.7%

4.3%

0.0% 0.0% 0.0% 0.0% 0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

8th - 12thAugust

15th - 19thAugust

22nd - 26thAugust

5th - 9thSeptember

12th - 16thSeptember

19th - 23rdSeptember

26th - 30thSeptember

3rd - 7thOctober

10th - 14thOctober

17th - 21stOctober

24th - 28thOctober

31stOctober -

4thNovember

7th - 11thNovember

14th - 18thNovember

21st - 25thNovember

28thNovember -

2ndDecember

5th - 9thDecember

12th - 16thDecember

Electronic VTE Risk Assessment Rate: General Surgery

Shadowing: tool used by EST team (JMO and registrar)

New JMO rotation: tool used by EST team (same registrar, new JMO)

New JMO rotation

New Registrar rotation: tool used by EST team (new registrar, same JMO)

Page 46: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

46

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 W

estm

ead

Proj

ect

Sep.

201

6 CE

C EC

LP

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 47: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

47

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Sep.

201

6 W

estm

ead

Proj

ect

Page 48: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

48

Patient presents to ED

Admitted to ED Acute Area

Admit to ward

Patient is seen by nurse in ED and allocated triage category

Allocated to geriatric team 1,2 or 3 before morning round & reviewed by that team

OPERA

Which area of ED allocated to?

Business hours?

Seen in morning by Geriatric Consultant during consultant round

D4C

Admitting Geriatric Registrar charts medications

YES

NO

Admit as inpatient? NO

Discharge home

YES

Unwell requiring review ?

YES

Next day a week day? YES NO

NO

ED Acute Area Average stay of ≤ 8 hours

Patient not reviewed

Pt seen by ED MO (JMO, RMO, general med registrar, ED consultant) and discussed with the Geriatric Consultant on-call. The Geriatric consultant decides if the patient will be admitted.

Pt is seen by Geriatric Registrar. Maybe discussed with Geriatric Consultant depending level of complexity. The Geriatric

Registrar or Consultant will decide if the patient will be admitted

HOPE Average stay of ≤ 6 hours

Admit as inpatient? NO

Discharge home

YES

Admitting ED MO charts medications

Admit to ward

OPERA D4C

Next day a weekday?

YES

NO Next day a weekday?

NO Unwell

requiring review ?

Blue pathway is working hours – Monday to Friday 08:00-17:00. Excludes public holidays.

Red and grey pathway is out of hours – 17:00-08:00, weekends and public holidays.

Prepared by Geriatrics and Clinical Governance September 2016

VTE Risk assess all new

admissions from the last

24 hours

VTE Risk assess all new

admissions from the last

24 hours

Current process for geriatric patients presenting to Westmead Hospital Emergency Department

VTE Risk assess all new admissions from

the last 24 hours

VTE Risk assess all new admissions from

the last 24 hours

Page 49: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

49

Patient presents to ED

Patient is seen by nurse in ED and allocated triage category

Business hours?

Patient presents to ED

Patient is seen by nurse in ED and allocated triage

category

Patient seen in clinic and requires hospital admittance.

Transfer from another hospital

Referring hospital discusses with on call Haematology Consultant . H/Consultant accepts patient for admittance and allocates to haematological team 1,2 or Bone Marrow team as appropriate.

Patient allocated to haematological team 1,2 or Bone Marrow team as appropriate.

Request to transfer from another hospital

Referring hospital discusses with on call Haematology Consultant . H/Consultant accepts patient for admittance and allocates to haematological team 1,2 or Bone Marrow team as appropriate.

Allocated to ED Acute Area or ESSU Average stay of ≤ 10 hours

Pt is seen by haematology Registrar and will be discussed with haematology Consultant. The H/Consultant will decide if the patient will be admitted.

Admit as inpatient? NO

Discharge home Admitting Haematology Registrar charts medications

YES

Admit to ward

Next day a weekday?

Blue pathway is working hours – Monday to Friday 08:00-17:00. Excludes public holidays.

Red and grey pathway is out of hours – 17:00-08:00, weekends and public holidays.

Prepared by Haematology and Clinical Governance September 2016

Patient allocated to haematological team 1,2 or Bone Marrow team as appropriate.

Bed available?

Admit to ward

C5A /Outlier

Patient came from

clinic?

Medications charted?

Haematology Registrar/Resident from allocated team charts medications

YES

YES

YES

YES

Reviewed by allocated team on morning round

Admit to ward

Pt seen by ED MO (JMO, RMO, general med registrar, ED consultant) and discussed with the Haematology Consultant or Haematology Advanced Trainee on-call. The Haematology consultant decides if the patient will be admitted.

Patient allocated to haematological team 1,2 or Bone Marrow team as appropriate.

Admitting ED MO charts medications

Seen in morning by Haematology Advanced Trainee

Patient reviewed by after hours resident (not from team). Haematology Consultant may be rung for advice.

After hours Resident charts medications

Medications charted in

clinic?

NO

NO

NO

NO

NO YES

Admit as inpatient?

NO Discharge home

YES

Next day a weekday?

Unwell requiring review ?

Unwell requiring review ?

Patient not reviewed

YES NO

NO

NO

Admit to ward

Next day a weekday?

YES

C5A /Outlier C5A /Outlier

C5A /Outlier

YES

Allocated to ED Acute Area or ESSU Average stay of ≤ 10 hours

NO

Booked admission

Bed available?

YES

NO

VTE Risk assess all new

admissions from the last

24 hours

VTE Risk assess all

new admissions

from the last 24 hours

Current process for Haematology patients presenting to Westmead Hospital

VTE Risk assess all new admissions from the last

24 hours

VTE Risk assess all new admissions from the last

24 hours

Page 50: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Data Oct. 2016 – Jan. 2017

50

0

2

4

6

8

10

12

Oct-16 Nov-16 Dec-16 Jan-17

Num

ber V

TE e

RAT

com

plet

ed

VTE eRAT

VTE eRAT

KEY TAKE HOME MESSAGE START SMALL

GET SMALLER

Page 51: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Oct. 2016 – Aug. 2017

51

0

5

10

15

20

25

30

Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17

Num

ber V

TE e

RAT

com

plet

ed

Haematology

Page 52: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Oct. 2016 – Aug. 2017 spread

52

0

5

10

15

20

25

30

Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17

Spread of VTE eRAT completion

Haematology Other

Page 53: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

53

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 54: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

54

VTE Risk Assessment Tool

33

1

108

94

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

141

95

2017

2015

VTE RAT used VTE RAT not used

Use of VTE RAT

Page 55: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

55

Back to our Project Plan Identifying patients at risk - results

Inconsistent approach to the accurate and timely identification of patients potentially at risk for HA VTE

In 8 months there will be a 40% increase in the number of admitted patients who have a documented VTE risk assessment completed

Outcome Measure: 50% of admitted patients will have a completed electronic VTE risk assessment in 6 months Data source: VTE electronic data extract - April 2017 - 0.62% Data source: 2015 Yearly point prevalence = 1.05% 2017 Yearly point prevalence audit = 23.4%

Outcome Measure: 30% of admitted patients will have a completed electronic VTE risk assessment within 24 hours of admission in 6 months Data source: VTE electronic data extract

Outcome Measure: In 8 months 60% of admitted audited patients will have clear documentation of a completed VTE risk assessment

Data source: 2015 Yearly point prevalence = 1.05% 2017 Yearly point prevalence audit = 30.7%

Page 56: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

What we have learnt… • Think small – get smaller • Process map then PDSA - PDSA - PDSA • Pick one point in time • Data • Have prepared answers for the naysayers • Governance Structure • Use your workforce • Led by a Senior Consultant works the best • Spread will happen

56

Page 57: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

57

WSLHD timeline De

c. 2

014

Base

line

Audi

t

Feb

2015

VTE

RAT

rolle

d ou

t acr

oss t

he d

istric

t

Aug.

201

5 Sn

apsh

ot A

udit

Oct

. 201

5 M

O su

rvey

N

ov. 2

015

Wor

ksho

p 1/

2

Dec.

201

5 / J

an 2

016

Audi

t

Jan

2016

VTE

eRA

T

April

201

6 CE

C EC

LP

June

201

6 Bl

ackt

own

Proj

ect

Sep.

201

6 CE

C EC

LP

Sep.

201

6 W

estm

ead

Proj

ect

April

201

7 Au

dit

Now

……

Mar

. 201

6 W

orks

hop

2/2

Jan.

201

7 O

rient

atio

n

Page 58: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

58

Discussion Activity

Page 59: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Brainstorming & Discussion Activity 3 minutes – individual reflection 10 minutes – group discussion 1) What do you already have in place that will

assist with the implementation of the electronic VTE risk assessment tool?

2) Potential challenges you might face when implementing the tool.

3) Pick one challenge that you intend to target first and plan your next steps.

59

Page 60: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Wrap Up & Next Steps • We would like to work with you

to: – Support implementation

(resources to be emailed) – Improve the tool – Trial active prompting

mechanisms to improve the tool’s visibility and integration within the workflow (eMR functionalities)

– Link to electronic prescribing – Explore the use of clinical

informatics • The future: more automation

60

Page 61: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

References

61

• Agency for Healthcare Research and Quality. 2016. Preventing Hospital-Associated Venous Thromboembolism. A Guide for Effective Quality Improvement. 2016: https://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/vtguide/index.html

• Amland RC, Dean BB, Yu H-T, Ryan H, Orsund T, Hackman JL, et al. Computerised clinical decision support to prevent vernous thromboembolism among hospitalized patients: proximal outcomes from a multiyear quality improvement project. Journal of Healthcare Quality. 2014;37:221-331.

• Galanter, WL, Thambi, M, Rosencranz, H, Shah, B, Falck, S, Lin, F, Nutescu, Lambert, B. Effects of clinical decision support on venous thromboembolism risk assessment, prophylaxis, and prevention at a university teaching hospital. American Journal of Health System Pharmacy. 2010;67:1265-1273.

• Roberts, LN et al. Comprehensive VTE Prevention Program Incorporating Mandatory Risk

Assessment Reduces the Incidence of Hospital-Associated Thrombosis. CHEST. 2013;144(4):1276-1281.

Page 62: VTE Prevention - An Electronic VTE Solution for NSW · Revised Policy Directive Tools . VTE Risk Assessment Tool . Electronic support through eMR ... • PowerPoint available on CEC

Thank you

62

For further information:

[email protected] www.cec.health.nsw.gov.au/vte-prevention