vtc intecom_company introduction_201603 (1)

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VTC TECHNOLOGY AND DIGITAL CONTENT COMPANY VIETNAM MULTIMEDIA CORPORATION (VTC)

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Page 1: VTC Intecom_Company Introduction_201603 (1)

VTC TECHNOLOGY AND DIGITAL CONTENT COMPANY

VIETNAM MULTIMEDIA CORPORATION (VTC)

Page 2: VTC Intecom_Company Introduction_201603 (1)

CONTENTS

Service integration, Connecting communities

About VTC

About VTC Intecom

History

Achievements and Accomplishments

Revenue

OnlineEntertainment

E-Payment

E-Commerce

OnlineCommunications

Customer Care

PAGE 03 PAGE 09

VTC INTECOM - OVERVIEW

OUTSTANDING PRODUCTS AND SERVICES

01 02

Page 3: VTC Intecom_Company Introduction_201603 (1)

VTC Intecom - OverviewAbout VTCAbout VTC IntecomHistoryAchievements and AccomplishmentsRevenue

Service integration, Connecting communities

Page 4: VTC Intecom_Company Introduction_201603 (1)

VIETNAM MULTIMEDIA CORPORATION (VTC)01

Service integration, Connecting communities

VTC INTECOM

DIGITAL CONTENT:

BROADCASTING SERVICES:

TELECOMMUNICATION SERVICES:

VTC DIGITAL

VTC MEDIA

VTC MOBILE

NETVIET

VTC DIGICOM

VTC COMTECH

E-paymentE-commerceEntertainmentOnline education ServiceValue added ServicesSocial media network

Satellite TVOTT TVInternet TVMedia HubVTC Multiscreen

Transmission serviceInternational direct dialing Cloud Computing

VIETNAM MINISTRY OFINFORMATION AND COMMUNICATION

VIETNAM MULTIMEDIA CORPORATION VTC

DIGITAL CONTENT SECTOR

BROADCASTING SERVICE SECTOR

TELECOMMUNICATIONSECTOR

Page 5: VTC Intecom_Company Introduction_201603 (1)

ABOUT VTC INTECOM01

Service integration, Connecting communities

Founded in:

Business sector:

Revenue in 2016:

Website:

Address:

Human resources:

06/01/2006

Digital content service and E-commerce

(estimated) 150 million USD

http://intecom.vtc.vn

700

Hanoi : 12 - 15th floor, VTC Building, 23rd Lac Trung Str., Vinh Tuy Ward, Hai Ba Trung Dist., HanoiHo Chi Minh City : 128E Nguyen Dinh Chinh Str., 8 Ward, Phu Nhuan Dist., Ho Chi Minh CityDa Nang : 158 Le Dinh Duong Str., Nam Duong Ward, Hai Chau Dist., Da Nang

Page 6: VTC Intecom_Company Introduction_201603 (1)

HISTORY OF DEVELOPMENT01

Service integration, Connecting communities

2006

- Releasing game:Space Cowboy (Phi Đội), Audition

- Releasing game: Crossfire, FIFA Online 2.- Developing Mutil card- Supplying electronic payment services No. 1 in Vietnam

- Releasing game Audition 2- Vcoin becomes a units of payment that has high liquidity and safety

- Releasing game: Linh Vương,Atlantica, Boom Speed, Vua Pháp Thuật- Joining in Online education services- Forming VTC Studio- Holding VTC Cup

- Developing social games sector- Releasing game: World of Tanks, Thần Chiến

- Become leading supplier gaming products in Vietnam- No. 1 on services for mobile content

- Releasing game: Cửu Long Triểu, CMO, Basketball Freestyle (Vua Bóng Rổ)- Releasing traditional game portal

- Producing and publishing mobile games- Going international markets: Indonesia is the first market- Certificated ISO/IEC 27001:2005

- Certificated license to provide G1 games- Developing Crossfire 2.0- Certificated PCI DSS

- Own the largest online service community in Vietnam- Joining E-commerce with the successful project of 365 Bill Payment Service.- Releasing Audition English, Band Master

2007

2013 2014 2015

2008

2011

2010

2009

2012

- 10 years of setting foundation andleading Vietnam Digital Content Market

Page 7: VTC Intecom_Company Introduction_201603 (1)

Labor Medal from Vietnam President

Certificate of merit from associations andorganization VINASA, VAIP, VIRESA,…

Certificate of merit from Vietnamese Government

Top 20 famous brands in VietnamTop 40 trustworthy ICT brands in Vietnam 2015

2015

2013

2015

2014

2014

2009

2014

2008

2015

2 Vietnam ICT Awards of Vietnam Ministry ofInformation and Communication for the best and

highest revenue digital content enterprise.

Merit of Government and Vietnam Ministry ofInformation and Communication.

Sao Khuê Award for the Vinasapayment system software

Certificate of merit from Vietnamese Government and Ministry of Education and Training for

excellent contribution for education and training.

eAsia Award from Asia Pacific Board onTrade Facilitation

ACHIEVEMENTS AND ACCOMPLISHMENTS01

Service integration, Connecting communities

Page 8: VTC Intecom_Company Introduction_201603 (1)

REVENUE01

Service integration, Connecting communities

2006 2007 2008 2009 2010 2011 2012 2013 201620152014

120

140

160

100

80

60

40

20

0

Revenue (million USD)

Page 9: VTC Intecom_Company Introduction_201603 (1)

Outstanding Products and ServicesOnline Entertainment E-Payment E-Commerce Online Communication Customer Care

Service integration, Connecting communities

Page 10: VTC Intecom_Company Introduction_201603 (1)

VTC GAME02

Service integration, Connecting communities

http://vtcgame.vnNo.1PC Game + Mobile Game + Social Game Publisher in Vietnam

PC Game Mobile Game Social Game

Page 11: VTC Intecom_Company Introduction_201603 (1)

VTC GAME

VIETNAM GAME MARKET

02

Service integration, Connecting communities

+30M Registered Users

+8M Monthly Active Users

Record of +300K PCCU

No.2 Publisher in Vietnam

No.1 in FPS, TPS, Sport, Music & Dancing

Leader & Main Sponsor in Vietnam e-Sports Associa-

The partners

Page 12: VTC Intecom_Company Introduction_201603 (1)

VTC PAY E-WALLET & PAYMENT GATEWAY02

Service integration, Connecting communities

https://pay.vtc.vn

E-Wallet VTC Pay Payment Gateway VTC Pay

An electronic money storage service. It is used to conductonline payments such ase-transactions and electronic bill payments.

VTC Pay receives the PCI DSS certification and becomes the representative of Facebook, Valve, Xsolla, PaymentWall in Vietnam.

Order & Online Payments With

Various Methods

EncodedData

Encoded payment data istransmitted directly to VTC Pay

Approval & Send Transactions.

Withdraw

Delivery Confirmation

Buyer’s Bank

Seller’s Bank

A moderate connector between Buyers and Sellers with Banks. It is on behalf of customers who have bank accounts to conduct receipts and payment transactions.Holding the largest payment network in Vietnam with 31 domestic banks and 03 InternationalCard Manufacturers Associations.

05

01

04 Deliver 03

02

BUYER

SELLER

BANK

+400 thousand

+20 million

03

Activated e-Wallets

Processed transactions

International Card Manufacturers Associations

No.1Payment Gateway in Vietnam

Page 13: VTC Intecom_Company Introduction_201603 (1)

PAYMENT SERVICE FOR DIGITAL CONTENT02

Service integration, Connecting communities

Payment via prepaid scratch cards Payment via SMS Payment via Wap Charging

A prepaid scratch card service used as a payment method.To make a payment, customers only need to add serial and code number of arelated card.

This service uses a dialing code and SMSconnection to be a payment method. To make a payment, customers only need to text messages to a provided fixed dialing code.

A service uses mobile balance account as payment method.To make a payment, customers only need 01 click to reaffirm telephone number via WAP.

Game Online,Game Mobile PublishersCPs - provide Digitalcontent services:Films, Music, Documents and Pictures...

Customers

VTC Partner

Customers interact directly to merchant’s services. They charge money by using prepaid scratch cards through serving interface

VTC provides gateway to examine the validity of the card including: type of card, nominal value and usage status

Website

Payment Gateway VTC Pay

VTC card system

Viettel card system

MobiFone card system

Vinaphone card system

Vietnamobile card system

App

Our Customers Typical Partners

Page 14: VTC Intecom_Company Introduction_201603 (1)

BILL PAYMENT SERVICE02

Service integration, Connecting communities

Is a payment service website/app with over 100 types of bills and digital contents including: mobile phone prepaid cards; online gaming cards, utility bill payments, internet, air tickets, renew TV…

Easily conduct payment transaction 24/24h

In 2014 , it becomes a digital content market.

2015: Sao Khue award 2015 for outstanding e-commerce solutions.

2nd Prize Trade Facilitation - eAsia Award from AFACT (Asia Pacific Council for Trade Facilitation and Electronic Business).

Individuals

Agent

Choose A Digital Content Service

Online Payment With Various Methods

Discount And Shipping

01 02

03

https://365.vtc.vn

8 million USD

+15 thousand

Deal value

Monthly active customers

Page 15: VTC Intecom_Company Introduction_201603 (1)

+++4.5 million monthly page views

+++2 million sessions

+++4 million monthly page views

+++1,8 million sessions

ONLINE COMMUNICATION02

Service integration, Connecting communities

Game Portal #1 ESPORT NEWS

Top 3 game e-news Top 1 education eco-system (e-news, app, info)

http://vtcgame.vn http://esportsviet.vn

+35 million monthly Page views

+2 million monthly Users

http://game8.vnhttp://hoc.vtc.vn

Page 16: VTC Intecom_Company Introduction_201603 (1)

ONLINE COMMUNICATION02

Service integration, Connecting communities

IdolTV – Video Streaming social network for the younghttp://idoltv.vn

+220K total users

+100 talented idols

+80K likes for IdolTV Fanpage

+17M reaches monthly

+50 satellite fanpages

+400K sessions and +1M page views for IdolTV official website

Page 17: VTC Intecom_Company Introduction_201603 (1)

App

Website

ONLINE COMMUNICATION02

Service integration, Connecting communities

20 Fanpages

+6M Total Likes

+400M Reaches per month

SOCIAL MEDIA NETWORK

Fanpage

MediaChannel

Website AppSocial Media

1,5M Pageview 2,5M Pageview

Ocu.vn Himher.vn

Page 18: VTC Intecom_Company Introduction_201603 (1)

OUTSTANDING ESPORT EVENTS02

Service integration, Connecting communities

Holding the system of eSports Events including the series of Game Tournaments for amateur, professional gamers and theNational eSports Competitions.

Choosing the most talented gamers for International Competitions and also discovering, training the potential gamers.

- Sponsor & organizer of national e-sport & indoor games championship under MIC.

- Vietnam eSports Championship in 8 provinces.

- 11th member of leSF.- Exclusive license & brand.

Vietnam eSports Championship - VEC

Page 19: VTC Intecom_Company Introduction_201603 (1)

OUTSTANDING ESPORT EVENTS02

Service integration, Connecting communities

CROSSFIRE STARS Invitational Vietnamhttp://cfsi.vtcgame.vn

Page 20: VTC Intecom_Company Introduction_201603 (1)

OUTSTANDING SOCIAL EVENTS02

Service integration, Connecting communities

Holding many big social events, attract thousands of Vietnamese young people

Fashion Design Contest Audition Music Festival

Music Star Hunt The biggest beauty contest for Vietnamese teen girls

Page 21: VTC Intecom_Company Introduction_201603 (1)

CUSTOMER CARE SERVICE

OUTSTANDING SERVICES AND PRODUCTS:

02

Service integration, Connecting communities

Contact Center/Call center system 19001530:

Customer Care:

Outbound:

Online Customer Care system hotro.vtc.vn:

The system which connect and answer customer through 19001530 PBX. 24/7 services.

Outbound: Telemarketing, telesales, telesurvey.

Supporting customers on complaints relating to VTC digital content customer community. Customer can use VTC ID to give questions and inquiries.

Page 22: VTC Intecom_Company Introduction_201603 (1)

CONTACT

Service integration, Connecting communities

Addess : 14th Floor, VTC Building, No.23 Lac Trung Str., Vinh Tuy Ward, Hai Ba Trung Dist., HanoiFax : +84 4 3636 7728Website : http://intecom.vtc.vn

LUONG HAI NGOC (Mr. Shinta)Director / VTC Global Centre

Mobile : +84 914 756 585E-mail : [email protected] : shinta2608QQ : 2027552163

PHAM LE MINH (Mr.)Director / R&D Dept.

Mobile : +84 904 756 606E-mail : [email protected] : minhpl07QQ : 1438941528

PHAN VAN ANH (Ms.)Director / BD Dept.

Mobile : +84 904 532 307E-mail : [email protected] : rhythmaz QQ : 2115673125

VTC GLOBAL CENTRE

Page 23: VTC Intecom_Company Introduction_201603 (1)

THANK YOU !