vtc intecom_company introduction_201603 (1)
TRANSCRIPT
VTC TECHNOLOGY AND DIGITAL CONTENT COMPANY
VIETNAM MULTIMEDIA CORPORATION (VTC)
CONTENTS
Service integration, Connecting communities
About VTC
About VTC Intecom
History
Achievements and Accomplishments
Revenue
OnlineEntertainment
E-Payment
E-Commerce
OnlineCommunications
Customer Care
PAGE 03 PAGE 09
VTC INTECOM - OVERVIEW
OUTSTANDING PRODUCTS AND SERVICES
01 02
VTC Intecom - OverviewAbout VTCAbout VTC IntecomHistoryAchievements and AccomplishmentsRevenue
Service integration, Connecting communities
VIETNAM MULTIMEDIA CORPORATION (VTC)01
Service integration, Connecting communities
VTC INTECOM
DIGITAL CONTENT:
BROADCASTING SERVICES:
TELECOMMUNICATION SERVICES:
VTC DIGITAL
VTC MEDIA
VTC MOBILE
NETVIET
VTC DIGICOM
VTC COMTECH
E-paymentE-commerceEntertainmentOnline education ServiceValue added ServicesSocial media network
Satellite TVOTT TVInternet TVMedia HubVTC Multiscreen
Transmission serviceInternational direct dialing Cloud Computing
VIETNAM MINISTRY OFINFORMATION AND COMMUNICATION
VIETNAM MULTIMEDIA CORPORATION VTC
DIGITAL CONTENT SECTOR
BROADCASTING SERVICE SECTOR
TELECOMMUNICATIONSECTOR
ABOUT VTC INTECOM01
Service integration, Connecting communities
Founded in:
Business sector:
Revenue in 2016:
Website:
Address:
Human resources:
06/01/2006
Digital content service and E-commerce
(estimated) 150 million USD
http://intecom.vtc.vn
700
Hanoi : 12 - 15th floor, VTC Building, 23rd Lac Trung Str., Vinh Tuy Ward, Hai Ba Trung Dist., HanoiHo Chi Minh City : 128E Nguyen Dinh Chinh Str., 8 Ward, Phu Nhuan Dist., Ho Chi Minh CityDa Nang : 158 Le Dinh Duong Str., Nam Duong Ward, Hai Chau Dist., Da Nang
HISTORY OF DEVELOPMENT01
Service integration, Connecting communities
2006
- Releasing game:Space Cowboy (Phi Đội), Audition
- Releasing game: Crossfire, FIFA Online 2.- Developing Mutil card- Supplying electronic payment services No. 1 in Vietnam
- Releasing game Audition 2- Vcoin becomes a units of payment that has high liquidity and safety
- Releasing game: Linh Vương,Atlantica, Boom Speed, Vua Pháp Thuật- Joining in Online education services- Forming VTC Studio- Holding VTC Cup
- Developing social games sector- Releasing game: World of Tanks, Thần Chiến
- Become leading supplier gaming products in Vietnam- No. 1 on services for mobile content
- Releasing game: Cửu Long Triểu, CMO, Basketball Freestyle (Vua Bóng Rổ)- Releasing traditional game portal
- Producing and publishing mobile games- Going international markets: Indonesia is the first market- Certificated ISO/IEC 27001:2005
- Certificated license to provide G1 games- Developing Crossfire 2.0- Certificated PCI DSS
- Own the largest online service community in Vietnam- Joining E-commerce with the successful project of 365 Bill Payment Service.- Releasing Audition English, Band Master
2007
2013 2014 2015
2008
2011
2010
2009
2012
- 10 years of setting foundation andleading Vietnam Digital Content Market
Labor Medal from Vietnam President
Certificate of merit from associations andorganization VINASA, VAIP, VIRESA,…
Certificate of merit from Vietnamese Government
Top 20 famous brands in VietnamTop 40 trustworthy ICT brands in Vietnam 2015
2015
2013
2015
2014
2014
2009
2014
2008
2015
2 Vietnam ICT Awards of Vietnam Ministry ofInformation and Communication for the best and
highest revenue digital content enterprise.
Merit of Government and Vietnam Ministry ofInformation and Communication.
Sao Khuê Award for the Vinasapayment system software
Certificate of merit from Vietnamese Government and Ministry of Education and Training for
excellent contribution for education and training.
eAsia Award from Asia Pacific Board onTrade Facilitation
ACHIEVEMENTS AND ACCOMPLISHMENTS01
Service integration, Connecting communities
REVENUE01
Service integration, Connecting communities
2006 2007 2008 2009 2010 2011 2012 2013 201620152014
120
140
160
100
80
60
40
20
0
Revenue (million USD)
Outstanding Products and ServicesOnline Entertainment E-Payment E-Commerce Online Communication Customer Care
Service integration, Connecting communities
VTC GAME02
Service integration, Connecting communities
http://vtcgame.vnNo.1PC Game + Mobile Game + Social Game Publisher in Vietnam
PC Game Mobile Game Social Game
VTC GAME
VIETNAM GAME MARKET
02
Service integration, Connecting communities
+30M Registered Users
+8M Monthly Active Users
Record of +300K PCCU
No.2 Publisher in Vietnam
No.1 in FPS, TPS, Sport, Music & Dancing
Leader & Main Sponsor in Vietnam e-Sports Associa-
The partners
VTC PAY E-WALLET & PAYMENT GATEWAY02
Service integration, Connecting communities
https://pay.vtc.vn
E-Wallet VTC Pay Payment Gateway VTC Pay
An electronic money storage service. It is used to conductonline payments such ase-transactions and electronic bill payments.
VTC Pay receives the PCI DSS certification and becomes the representative of Facebook, Valve, Xsolla, PaymentWall in Vietnam.
Order & Online Payments With
Various Methods
EncodedData
Encoded payment data istransmitted directly to VTC Pay
Approval & Send Transactions.
Withdraw
Delivery Confirmation
Buyer’s Bank
Seller’s Bank
A moderate connector between Buyers and Sellers with Banks. It is on behalf of customers who have bank accounts to conduct receipts and payment transactions.Holding the largest payment network in Vietnam with 31 domestic banks and 03 InternationalCard Manufacturers Associations.
05
01
04 Deliver 03
02
BUYER
SELLER
BANK
+400 thousand
+20 million
03
Activated e-Wallets
Processed transactions
International Card Manufacturers Associations
No.1Payment Gateway in Vietnam
PAYMENT SERVICE FOR DIGITAL CONTENT02
Service integration, Connecting communities
Payment via prepaid scratch cards Payment via SMS Payment via Wap Charging
A prepaid scratch card service used as a payment method.To make a payment, customers only need to add serial and code number of arelated card.
This service uses a dialing code and SMSconnection to be a payment method. To make a payment, customers only need to text messages to a provided fixed dialing code.
A service uses mobile balance account as payment method.To make a payment, customers only need 01 click to reaffirm telephone number via WAP.
Game Online,Game Mobile PublishersCPs - provide Digitalcontent services:Films, Music, Documents and Pictures...
Customers
VTC Partner
Customers interact directly to merchant’s services. They charge money by using prepaid scratch cards through serving interface
VTC provides gateway to examine the validity of the card including: type of card, nominal value and usage status
Website
Payment Gateway VTC Pay
VTC card system
Viettel card system
MobiFone card system
Vinaphone card system
Vietnamobile card system
App
Our Customers Typical Partners
BILL PAYMENT SERVICE02
Service integration, Connecting communities
Is a payment service website/app with over 100 types of bills and digital contents including: mobile phone prepaid cards; online gaming cards, utility bill payments, internet, air tickets, renew TV…
Easily conduct payment transaction 24/24h
In 2014 , it becomes a digital content market.
2015: Sao Khue award 2015 for outstanding e-commerce solutions.
2nd Prize Trade Facilitation - eAsia Award from AFACT (Asia Pacific Council for Trade Facilitation and Electronic Business).
Individuals
Agent
Choose A Digital Content Service
Online Payment With Various Methods
Discount And Shipping
01 02
03
https://365.vtc.vn
8 million USD
+15 thousand
Deal value
Monthly active customers
+++4.5 million monthly page views
+++2 million sessions
+++4 million monthly page views
+++1,8 million sessions
ONLINE COMMUNICATION02
Service integration, Connecting communities
Game Portal #1 ESPORT NEWS
Top 3 game e-news Top 1 education eco-system (e-news, app, info)
http://vtcgame.vn http://esportsviet.vn
+35 million monthly Page views
+2 million monthly Users
http://game8.vnhttp://hoc.vtc.vn
ONLINE COMMUNICATION02
Service integration, Connecting communities
IdolTV – Video Streaming social network for the younghttp://idoltv.vn
+220K total users
+100 talented idols
+80K likes for IdolTV Fanpage
+17M reaches monthly
+50 satellite fanpages
+400K sessions and +1M page views for IdolTV official website
App
Website
ONLINE COMMUNICATION02
Service integration, Connecting communities
20 Fanpages
+6M Total Likes
+400M Reaches per month
SOCIAL MEDIA NETWORK
Fanpage
MediaChannel
Website AppSocial Media
1,5M Pageview 2,5M Pageview
Ocu.vn Himher.vn
OUTSTANDING ESPORT EVENTS02
Service integration, Connecting communities
Holding the system of eSports Events including the series of Game Tournaments for amateur, professional gamers and theNational eSports Competitions.
Choosing the most talented gamers for International Competitions and also discovering, training the potential gamers.
- Sponsor & organizer of national e-sport & indoor games championship under MIC.
- Vietnam eSports Championship in 8 provinces.
- 11th member of leSF.- Exclusive license & brand.
Vietnam eSports Championship - VEC
OUTSTANDING ESPORT EVENTS02
Service integration, Connecting communities
CROSSFIRE STARS Invitational Vietnamhttp://cfsi.vtcgame.vn
OUTSTANDING SOCIAL EVENTS02
Service integration, Connecting communities
Holding many big social events, attract thousands of Vietnamese young people
Fashion Design Contest Audition Music Festival
Music Star Hunt The biggest beauty contest for Vietnamese teen girls
CUSTOMER CARE SERVICE
OUTSTANDING SERVICES AND PRODUCTS:
02
Service integration, Connecting communities
Contact Center/Call center system 19001530:
Customer Care:
Outbound:
Online Customer Care system hotro.vtc.vn:
The system which connect and answer customer through 19001530 PBX. 24/7 services.
Outbound: Telemarketing, telesales, telesurvey.
Supporting customers on complaints relating to VTC digital content customer community. Customer can use VTC ID to give questions and inquiries.
CONTACT
Service integration, Connecting communities
Addess : 14th Floor, VTC Building, No.23 Lac Trung Str., Vinh Tuy Ward, Hai Ba Trung Dist., HanoiFax : +84 4 3636 7728Website : http://intecom.vtc.vn
LUONG HAI NGOC (Mr. Shinta)Director / VTC Global Centre
Mobile : +84 914 756 585E-mail : [email protected] : shinta2608QQ : 2027552163
PHAM LE MINH (Mr.)Director / R&D Dept.
Mobile : +84 904 756 606E-mail : [email protected] : minhpl07QQ : 1438941528
PHAN VAN ANH (Ms.)Director / BD Dept.
Mobile : +84 904 532 307E-mail : [email protected] : rhythmaz QQ : 2115673125
VTC GLOBAL CENTRE
THANK YOU !