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Bureau and Putnam Counties’ Guidelinesfor Safer Festivals and Special Events

A Project of Community Partners Against Substance Abuse (CPASA)Promoting Policies and Guidelines that Reduce the Risk ofAlcohol-Related Problems at Festivals and Special Events

TABLE OF CONTENTS

Community Partners Against Substance Abuse (CPASA) .............................................................. 1

Introduction: Why Alcohol Policies are Important ........................................................................... 2

Purpose of this Guide ..................................................................................................................... 3

Guidelines/Best Practices For the Sale of Alcohol at Public Events ........................................... 4-5

Options to Consider ........................................................................................................................ 6

Safer Festivals and Special Events Training .................................................................................. 7

Understanding Liability ................................................................................................................... 8

Just the Facts: Illinois Liquor Laws ........................................................................................... 9-10

Happy Hour Law ...................................................................................................................... 11-12

How to Enforce Your Alcohol Policies ........................................................................................... 13

Proper Age I.D. Check List .......................................................................................................... 14

What is Beverage Alcohol?........................................................................................................... 15

Servers’ Rights and Responsibilities ............................................................................................ 16

Behavioral Cues for Intoxication/Intoxication Rate Factors .......................................................... 17

Intervention Techniques ................................................................................................................ 18

Server Responsibility Statement .................................................................................................. 19

RESOURCES

Festival Planner Checklist ............................................................................................................ 21

Alcohol Access and Services Best Practices Checklist ................................................................ 22

Temporary Food Events ............................................................................................................... 23

Temporary Food Operation Requirements Checklist............................................................... 24-25

Sample Event Incident Report ...................................................................................................... 26

Sample Vendor & Staff Incident Report ........................................................................................ 27

Wristband Distributors ................................................................................................................. 28

Decals & Posters/Plastic Cup Distributors.................................................................................... 29

Sample Posters (Samples may be duplicated)

Sources Used in the Creation of this Guide

This guide is offered only as a compilation of possible best practices. It is not intended to, and does not, offer legal guidance or opinion concerning any topic addressed, nor is it an endorsement of any commercial products mentioned. CPASA does not receive any compensation of any kind from any product listed or discussed in this guidebook.

Community Partners Against Substance Abuse (CPASA) is a bi-county coalition whose

mission is to reduce substance abuse among youth in Bureau and Putnam Counties, and,

over time, among adults by addressing the factors in our community that increase the risk of

substance abuse and promoting the factors that minimize the risk of substance abuse.

Monthly Meetings on the 3rd Tuesday of the Month9:30—11:30 am

Bureau County Health Department Conference Room526 Bureau Valley Parkway

Princeton, IL 61356

Please Join Us!

For more information, or if you would like to sign up for the Safer Festivals and Special Events

Training offered by CPASA to festival planners, planning committees, and servers of alcohol

contact:

CONTACTDAWN CONERTON, CPASA DIRECTOR

Email: [email protected]

(815) 872-5091, ext. 224

www.cpasa.org

Check us out on Facebook!

This resource was developed by Bureau/Putnam County Community PartnersAgainst Substance Abuse (CPASA) with Drug-Free Communities funds. April 2013

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Bureau/Putnam County

CPASACommunity PartnersAgainst Substance Abuse

Introduction: Why Alcohol Policies Are Important

Bureau and Putnam Counties offer many festivals and events throughout the year that are fun for

residents and visitors alike. For those that permit the sale of alcohol, there can be both blessings

and challenges. These events can provide much fun and help raise funds for non-profit and civic

organizations. Monies raised can be put back into the community to meet community needs. While

alcohol sales may provide a source of income, serving alcohol can also raise the risks of alcohol-

related problems like:

• Underage Alcohol Consumption by those Under 21• Serving Intoxicated Customers• DrunkDriving/TrafficCrashes• Property Damage/Vandalism• Fights and other Public Disturbances

Careful event planning and commitment to a safe, fun event are keys to lowering the risks associated

with alcohol. Reasonable restrictions on alcohol consumption at your event can provide a safer and

healthier environment for families, underage youth, and other concerned citizens.

2

The goal: Safer, Family-Friendly Festivals

Purpose of this GuideThe purpose of this guide is to provide festival and event planners with best practices/guidelines

that can help increase the chances of events that are safe, family-friendly, and that prevent potential

problems like intoxicated patrons and underage alcohol consumption by those under 21. You will

find “best practices” (guidelines that have proven to be effective) for serving alcohol at festivals

and public events, as well as information about Illinois Alcohol Laws and what you need to know

about liability. You will also find helpful resources including: a Best Practices Checklist, a Server

Responsibility Statement, and Sample Vendor & Staff Incident Reports.

Establish and Enforce Alcohol Policies for Your EventUsing the “best practices” in this guide, event organizers can create policies that will help reduce

alcohol-related harm. After you create your policies/policy manual, provide it to staff and volunteers

and make sure they are trained to comply with these policies. Make a record that you gave staff/

volunteers the policies and trained them how to implement the policies. You may want to use

the Server Responsibility Statement enclosed. As with any policy, they must be enforced to be

effective.

3

Guidelines/Best Practicesfor the Sale of Alcohol at Public Events

Service Area Guidelines

• BeerGarden/DesignatedDrinkingAreas: Having a defined fenced or en-closed area for alcohol use can: 1) Allow for monitoring of alcohol consumption by patrons; 2) Minimize alcohol access by minors; and 3) Help alcohol servers better notice the behavior of their patrons. No alcohol should be permitted out-side designated area.

• CheckID: Verify age and authenticity of ID’s.

• Non-TransferrableWristbands: The use of wristbands allows for easy monitoring of underage drinking. When wristbands are used, it is important that they are constructed of a material that does not easily stretch or rely on adhesive to remain fastened. Quality wristbands that are applied with no more than a finger space between the band and the wrist greatly reduce the likelihood of the wrist-band being slipped off and transferred to a minor.

• ClearPostingofRules/PoliciesatEntrances: This sets the expectation of behavior standards for patrons. Policies such as “Must Be 21 to Enter,” “No Out-side Beverages Permitted,” “Anyone found purchasing Alcohol for Someone Under 21 Will Be Expelled from the Event and Police Will Be Called” and “No Alcohol Will Be Sold to Someone Who Appears to be Intoxicated” send a message that only legal sales of alcohol will be permitted.

• HoursofSale: Stop alcohol sales one hour before the end of your event. This helps patrons process some of the effects of alcohol before driving away from the event. Post the times of alcohol sales so that patrons know ahead of time when sales will end, especially if tickets or coupons are used for purchase. This also reduces patron arguments with servers when declining service.

• Staff/VolunteersPostedatEntrances/Exits:Having trained staff/volunteers, uniformed security or law enforcement posted at the entrances and exits sends multiple messages: 1) the safety of patrons is a priority; 2) someone is present to answer questions or respond to any problems that may arise; 3) there will be monitoring to ensure that no alcohol is brought in or taken out of the designated area; and 4) behavior will be monitored and there will be consequences for inappropriate behavior.

4

Guidelines/Best Practicesfor the Sale of Alcohol at Public Events

Server Guidelines

• RequireTraining:Allstaff/volunteerswhowillbeservingalcoholshouldberequiredtoreceive Safer Festivals and Special Events Training that is refreshed annually. CPASA provides training for those who will be serving alcohol at public events.

• AgeofServers:RequireAllServerstobe21orOver.

• NoStaff/VolunteerAlcoholConsumptionDuringAssignedShifts: This policy helps ensure that staff/volunteers make proper decisions when serving alcohol and can help reduce problems with liability.

• NumberofDrinksPerPurchase: Allow no more than two drinks per purchase. (One ID, one or maximum two alcoholic drinks.)

• ServingSize:Shouldbekepttothestandardsof12oz.forbeerorwinecoolers,5oz.forwineor1.25(1.5)oz.fordistilledspirits.

• PromoteandProvideNon-AlcoholicBeverages:Havenon-alcoholicbeveragesavailablein the designated drinking area. Advertise their availability as well as en-courage servers to verbally inform patrons of that option. May want to consider providing Designated Driver wristbands and free soda or water to these designated drivers.

• RecommendedUseofClearPlasticCupsforAlcoholicBeverages:Make sure that cups for alcoholic beverages are easily distinguishable from those used for non-alcoholic drinks.

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OPTIONS TO CONSIDER

• DoNotMakeAlcoholtheMainEvent. Design marketing materials that show-case non-alcohol activities. Do not use advertising that promotes alcohol in areas where underage youth can view it. Studies show that alcohol advertising increases the risk of underage drinking.

• NoFreeDrinks: While it may seem common sense that drinks should not be free, occasionally volunteers give beverages to family and friends. Having a “no free drinks” policy may discourage this activity.

• Price(awayfromintoxication): Patrons usually have a designated amount of money to spend at an event. If drinks are too cheap, people will typically drink more creating more intoxication for them, but no additional profit for you. Consider this: A patron has $20 to spend—if drinks are $3 they could buy six drinks, but if the drinks are $5, they couldn’t buy more than four drinks. The amount spent re-mains nearly the same, the intoxication will be less, and your event becomes safer for the patrons and others.

• SecuritytoObserveAlcoholSales: Having a security officer posted at the point of sales (if the designated area is not fenced off) discourages minors from attempting to purchase alcohol. Additionally, servers can feel secure in declining an illegal sale to a minor or already intoxicated patron with security personnel available to reinforce their decision.

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SAFER FESTIVALS ANDSPECIAL EVENTS TRAINING

For more information contact:Dawn Conerton, CPASA Director

815-872-5091, ext. [email protected]

GOALS AND OBJECTIVES

Helpsellersandserversto:• Engage in responsible alcohol service• Spotsignsofintoxicationandutilizevariousinterventiontechniques• Prevent DUIs and alcohol-related fatalities• Stop underage sales and underage drinking• Create safer festivals and special events where alcohol is served

TOPICS COVERED

• Howalcoholaffectsthebody• Blood alcohol concentration or BAC• Preventionandinterventiontechniques• Information about Illinois state laws and statutes pertaining to alcohol

service

• PropertechniquesincheckingID’s• Dram Shop law and liability

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UNDERSTANDING LIABILITy

What you Need to Know About LiabilityYou could be held liable for service to an underage or already intoxicated patron, whether you are a server, bartender, manager, or owner at an establishment or concession, grocery or convenience store. Even it the home, you could be held liable for service to an underage or already intoxicated patron.

Dram Shop LiabilityDram Shop Acts make sellers of alcohol beverages, and their employer, financially responsible for sales to: 1) Persons under the legal drinking age and 2) Those who are visibly intoxicated. For purposes of these laws, “sale” refers to not only the sale of bottled liquor, but also to the serving of individual drinks at an establishment or concession. These laws are designed to make sellers of alcoholic beverages liable for any harm caused to a third-party by a patron to whom they have sold alcohol.

Reasonable CareReasonable care refers to the degree of care, precaution, or diligence expected in a particular set of circumstances. An establishment can be guilty of negligence when it fails to act with reasonable care in a situation where it has a duty to do so, and when failure cause injury.

It is required by law that a server must: make a reasonable effort to: 1) prevent intoxication, 2) prevent alcohol sales to minors, and 3) intervene if a patron does be-come visibly intoxicated. Some examples of reasonable efforts include:

• Ensuring all alcohol servers receive training on responsible beverage service.• Consistentlycheckingforproperidentification.• Refusing to serve an intoxicated guest more alcohol.• Providing or offering food/Providing water and/or soda at no cost.• Making arrangements for alternate transportation.• Calling the police when in doubt.

Source: Illinois Liquor Control Commission BASSET Training Materials

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JUST THE FACTS

Age requirementsand ID laws foralcohol in Illinois

It is against Illinois law to sell or distributealcoholic beverages to individuals under 21 years of age.

Liquor licenses may be revoked and criminal sanctionsimposed on licenseesand individuals forviolating provisions of the law.

All alcohol sellers and servers have theright to refuse to sell or serve alcoholicbeverages to anyoneunable to produceadequate written proofof identity and age.

Sales and Delivery: m It is unlawful to sell, serve, deliver or give alcoholic beverages to a person

under 21 years of age or to any intoxicated person. Violation of this provision is a Class A Misdemeanor.Penalty: Minimum $500.00 fine (maximum $2,500.00); jail sentence of up to one year. Liquor licenses can also be fined, suspended, or revoked.

m Illinois law prohibits any person, after purchasing or obtaining alcoholic beverages, from selling, giving or delivering those alcoholic beverages to any individual under the age of 21 years. Violation of this provision is a Class A Misdemeanor.Penalty: Minimum $500.00 fine (maximum $2,500.00); jail sentence of up to one year. Liquor licenses can also be fined, suspended, or revoked.

m It is unlawful to sell, give or deliver alcohol to an intoxicated person. Violation of this provision is a Class A Misdemeanor.Penalty: Minimum $500.00 fine (maximum $2,500.00); jail sentence of up to one year. Liquor licenses can also be fined, suspended, or revoked.

Purchase/Possession/Consumption:m Illinois law prohibits the consumption of alcoholic liquor by any person under

21 years of age, which is a Class C Misdemeanor.Penalty: The person under 21 years of age may be fined up to $500.00 and receive a jail sentence of up to 30 days.

m A person under the age of 21 is prohibited from possessing alcoholic beverages on the street, highway or any public place or in any place open to the public.Violation of this provision is a Class B Misdemeanor. Penalty: The underage person may be fined up to $500.00 and sentenced up to six months in jail. Additional enhanced penalties exist for illegal transportation of openliquor for persons under 21 years of age.

m Illinois law prohibits persons under 21 years of age from purchasing, possessing,consuming and/or accepting a gift of alcoholic beverages, except under the direct supervision and approval of the parent(s) in the privacy of a home or during a religious ceremony. Penalty: The person under 21 years of age may be fined up to $500.00 and receive a jail sentence of up to 30 days.

Illinois Liquor ControlCommission

JUST THE FACTS














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Social Host Law:m It is unlawful for any person to knowingly authorize or permit his/her residence to

be used by any person under the age of 21 to possess or consume any alcoholicbeverage as prohibited by Illinois law. Violation of this provision is a Class AMisdemeanor. Penalty: Minimum $500.00 fine (maximum $2,500.00); jail sentence of up to one year.

m Where a violation of the "social host law" directly or indirectly results in greatbodily harm or death to any person, the person shall be guilty of a Class 4 felony.Penalty: The host may be fined up to $25,000.00 and receive a prison sentence of up tothree years.

False Identification:m To prevent sales and/or service of alcoholic beverages to individuals

under the age of 21, the licensee, its agent, or an employee has the right to refuse to sell or serve alcoholic beverages to anyone unable to produce adequate written proof of identity and age.

• Adequate proof of age and identity of an individual in Illinois is a documentissued by a federal, state, county or municipal government including, but not limited to, a driver’s license, selective service card or an Armed Servicesidentification card.Note: All “Under 21” Illinois driver's licenses and identification cards are in a verticaldesign and include a red bar indicating the date of when the holder turns 21.

• Proof that written identification was demanded, shown and reasonably relied upon may be used as a defense in criminal and/or license revocationproceedings unless the identification shown was known by the licensee to befraudulent when shown.

• Illinois law prohibits any person under the age of 21 to possess, present or offer any written, printed or photostatic evidence of age and identity which is false, fraudulent or not actually his/her own for the purpose of ordering,purchasing, attempting to purchase or otherwise procure, or attempt to procure, the serving of any alcoholic beverage. Penalty: Underage person's sentence includes at least a fine of $250.00 or 25 hours of community service, preferably performed for an alcohol abuse prevention program.

m Additional penalties exist for fraudulently obtaining an Illinois ID card or anIllinois driver's license, and for knowingly allowing another to use identificationdocuments for an Illinois driver's license or ID card.

Remember: When in doubt about a customer's age, carefully checkingidentification is the most direct way to prevent illegal underage sales of alcoholic beverages.

This Fact Sheet is distributed as a courtesy from the Illinois Liquor Control Commission and may be reproduced for your employees.


100 West Randolph Street

Suite 7-801

Chicago, Illinois 60601

Phone: 312.814.2206

Fax: 312.814.2241

Email: ilcc_mail.state.il.us

Web: www.state.il.us/lcc

Printed by the Authority of the State of Illinois 1/13 IOCI 0587-11

JUST THE FACTS














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HAPPY HOURS PROHIBITEDProhibition of consumer drink specials, contests, giveaways

The followed isALLOWED:

� Selling pitchers (orthe equivalent,including but notlimited to buckets),carafes or bottles ofalcohol, customarilysold in that mannerand delivered to 2 or more persons.

� Offering free food or entertainment.

� Including drinks as part of a mealpackage.

� Increasing drink prices in lieu of covercharge to offset thecost of specialentertainment notregularly scheduled.

The following is PROHIBITED during ALL hours ofoperation:

� Serving two or more drinks to one person for consumption by that person(exception for wine by the bottle or carafe). Promotions such as: 2-for-1 drinks, or any type of promotion which discountsdrinks at a 2-for-1 or greater (3-1, etc.) price, are prohibited.

� Serving an unlimited number of drinks during a set period of time for a fixed price (the exception is for private functions* not open or advertised tothe public). Promotions such as:“$5 all you can drink;” “$5 unlimited beer from5:00 to 7:00 pm;” etc., promotions are prohibited.

� Reducing or fluctuating prices during the licensed premises’ normaloperation hours (from opening until closing). Prices must be the same for all customers, for all purchases for the whole day. Promotions such as: “Brand ‘X’ beer is $1.50 from 5:00 to 7:00 pm;” “Mondayis Ladies’ Night — All Drinks for Women are $1” specials are prohibited.

� Increasing the volume of alcoholic liquor contained in a drink or the size of a drink, without proportionally increasing the price regularly charged for that drink on that given day — this applies to mixed drinks. For promotions such as: Mixed Drinks — “Double the shot in your drink for 25¢more” is prohibited.

� Any game or contest which involves drinking alcoholic liquor or awardsdrinks as prizes. For example: Anyone drinking four shots of liquor within ten minutes gets a free t-shirt, is not allowed.

� Advertising, on or off premises, any of the practices prohibited by this law.

*Private Function (defined per 235 ILCS 5/1-3.36), means a prearranged private party,function or event for a specific social or business occasion, either by invitation or reservationand not open to the general public, where the guests in attendance are served in a room orrooms designated and used exclusively for the private party, function or event.

















12
















Questions and Answers:

Q Can a retail licensee offer a 2-drink-for-the-price-of-1 promotion? A NO. However, a retail establishment may offer products at half price, as long

as the price for that product (or products) is charged the whole day. Further, a retailer may highlight a product by discounting the regular price, as long as the discounted price is offered all day to all patrons.

Q Can a retail licensee offer promotions such as: $5 all you can drink from 5:00 to 7:00 pm?

A NO. Offering unlimited drinks for a fixed price is prohibited. The only exception is for a private function not open or advertised to the public; for example, weddings,Christmas Parties, etc. (see definition at bottom of reverse side).

Q Can a retail licensee sell tickets for all-you-can-drink events which are closed tonon-ticket holders?

A NO. Events in which ticket sales are advertised to the general public are not privatefunctions. Since the event does not meet this exception, unlimited drink service is notallowed under this scenario.

Q Can a retail licensee change the price of an alcoholic drink during a given day?

A NO. However, the retail licensee can change the price of the product(s) from one day to the next. A "day" is defined as from the time the licensee is allowed to open, until the time the licensee must close.

Q Can a retail licensee give away drinks as prizes to a game or contest held on the premises?

A NO. Drinks may not be awarded as prizes and games cannot involve alcohol consumption.

Q Can a retail licensee increase the volume of alcohol contained in a drink or the size of a drink?

A Yes, however, the price of the drink must also be increased to reflect the added alcohol.

Q Can a retailer offer “bucket” promotions, such as six long neck bottles for $6?A Yes, as long as the promotion (e.g. price of the "bucket") is offered all day

to everyone.

Q Can a retail licensee sell a “shot and a beer”? A Yes. "Boilermakers" are considered to be one drink.

Q Can I charge one price for a drink in the restaurant and a different price in the adjoining lounge?

A Yes. Multi-use establishments may charge different prices in different rooms, provided the prices remain the same all day, and a separate price schedule is kept for each room.

Q What is the penalty for violating Happy Hour Law? A Violation of this law (235 ILCS 5/6-28) can result in a FINE or the license being

SUSPENDED or REVOKED.




Suite 7-801


Phone: 312.814.2206

Fax: 312.814.2241


Web: www.state.il.us/LCC

Printed by the Authority of the State of Illinois 1/13 5M IOCI 13-464

Examples of consumerspecials whichCOMPLY WITHTHE LAW:

“All-you-can-eat buffetand two domestics draftsfor $25 from 7-9pm.”This meal package includes“reasonable limit” on the numberof drinks and, since alcohol is notthe focus of the package, it canalso be offered during a specifictime period.

“Room rate is $79.95per night which includescoupon for two drinks atthe hotel bar.”Contains “reasonable limit” onnumber of drinks and does NOTinclude the prohibited words“free” or “complimentary.”

Questions and Answers:

Q Can a retail licensee offer a 2-drink-for-the-price-of-1 promotion? A NO. However, a retail establishment may offer products at half price, as long

as the price for that product (or products) is charged the whole day. Further, a retailer may highlight a product by discounting the regular price, as long as the discounted price is offered all day to all patrons.

Q Can a retail licensee offer promotions such as: $5 all you can drink from 5:00 to 7:00 pm?

A NO. Offering unlimited drinks for a fixed price is prohibited. The only exception is for a private function not open or advertised to the public; for example, weddings,Christmas Parties, etc. (see definition at bottom of reverse side).

Q Can a retail licensee sell tickets for all-you-can-drink events which are closed tonon-ticket holders?

A NO. Events in which ticket sales are advertised to the general public are not privatefunctions. Since the event does not meet this exception, unlimited drink service is notallowed under this scenario.

Q Can a retail licensee change the price of an alcoholic drink during a given day?

A NO. However, the retail licensee can change the price of the product(s) from one day to the next. A "day" is defined as from the time the licensee is allowed to open, until the time the licensee must close.

Q Can a retail licensee give away drinks as prizes to a game or contest held on the premises?

A NO. Drinks may not be awarded as prizes and games cannot involve alcohol consumption.

Q Can a retail licensee increase the volume of alcohol contained in a drink or the size of a drink?

A Yes, however, the price of the drink must also be increased to reflect the added alcohol.

Q Can a retailer offer “bucket” promotions, such as six long neck bottles for $6?A Yes, as long as the promotion (e.g. price of the "bucket") is offered all day

to everyone.

Q Can a retail licensee sell a “shot and a beer”? A Yes. "Boilermakers" are considered to be one drink.

Q Can I charge one price for a drink in the restaurant and a different price in the adjoining lounge?

A Yes. Multi-use establishments may charge different prices in different rooms, provided the prices remain the same all day, and a separate price schedule is kept for each room.

Q What is the penalty for violating Happy Hour Law? A Violation of this law (235 ILCS 5/6-28) can result in a FINE or the license being

SUSPENDED or REVOKED.




Suite 7-801


Phone: 312.814.2206

Fax: 312.814.2241


Web: www.state.il.us/LCC

Printed by the Authority of the State of Illinois 1/13 5M IOCI 13-464

Examples of consumerspecials whichCOMPLY WITHTHE LAW:

“All-you-can-eat buffetand two domestics draftsfor $25 from 7-9pm.”This meal package includes“reasonable limit” on the numberof drinks and, since alcohol is notthe focus of the package, it canalso be offered during a specifictime period.

“Room rate is $79.95per night which includescoupon for two drinks atthe hotel bar.”Contains “reasonable limit” onnumber of drinks and does NOTinclude the prohibited words“free” or “complimentary.”

HOWTOENFORCEYOURALCOHOLPOLICIES

• Provide copies of policies to all staff and volunteers before their first shift.

• Train your staff/volunteers on the policies. You can explain them, read them aloud, demonstrate them, or use any other method that insures your staff understands how to follow the policies.

• Document. Make a record that you gave staff/volunteers the policies and trained them how to implement the policies. Keep the documentation.

• Enforce the policies. When your staff member or volunteer is doing a good job, give him or her positive feedback.

• Follow through. Your staff’s actions are the real policies of your festival. Only by following through, by monitoring your staff’s performance, will the written policy match the actual practices of staff.

• Permanence. Follow procedures to make sure your policies are followed year after year.

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PROPERAGEI.D.CHECKLIST

Bona Fide I.D. (One card that includes all six of these items)

• Issued by a government agency (Federal, State, county)

• Photograph

• Name of the person

• Date of birth (at least 21 years of age)

• Physical description (height, weight, hair and eye color)

• Currently valid (not expired)

Do Not Accept Any Other Form of I.D.

Examples of Acceptable I.D.

Illinois Drivers License/I.D. Card

Out-of-state Drivers License/I.D. Card

Military I.D.

IDENTIFYING MINORS

Be aware that minors may look and act in ways that may fool you.

Physical Appearance Where They Sit

Behavior and Dress Companions

Drink Orders I.D. Excuses

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WhAT IS BEvERAGE AlcOhOl?

The following illustration shows that it does not matter in what form you consume a product that contains alcohol. It is how much alcohol you consume that counts. Each drink below contains approximately 0.5 ounces (12 grams) of pure alcohol.

All cONTAIN APPROXIMATElY ThE SAME AMOUNT OF AlcOhOl

However, it is important to keep in mind that some drinks count as more than one because of their higher alcohol content. Long Island Ice Tea is one example. Non-standard-size glassware can make it hard to determine the drink equivalent.

ThINGS TO cONSIDER WhEN MAKINGThE DEcISION TO SERvE AlcOhOl

• It is against the law to serve alcohol to an intoxicated person.

• Regardless of a person’s size, the liver can only metabolize ONE drink or 1/2 ounce of pure alcohol per HOUR.

• Alcohol peaks in the bloodstream 30 - 45 minutes after each drink is ingested.

• A person could be driving home when their Blood Alcohol Level (BAC) peaks.

Source: Illinois Liquor Control Commission BASSET Training Materials

= = = OneDrink

12 ouncesBeer

5ounces(10%) Wine

Mixed1.25Ounce

80 Proof Liquor

1/2 Ounce (.50)

AbsoluteAlcohol

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It is against the law to sellalcohol to an intoxicated person!

Servers have the RIGhT and RESPONSIBIlITYto refuse service to any patron who is:

• Obviously Intoxicated.• In Danger of Being a Drunk Driver.• Below the legal Drinking Age.

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BEhAvIORAl cUES FOR INTOXIcATIONInhibitions—becoming talkative, displaying loud behavior or mood swings, or exhibiting a

notable change in behavior can all indicate lowered inhibitions.

Judgment—Behaving inappropriately, using foul language, telling off-color jokes, annoying others, becoming overly friendly, or increasing the rate of drinking exhibits poor judgment.

Reactions—Glassy, unfocused eyes, talking and moving very slowly, forgetting things, lighting more than one cigarette, losing their train of thought and slurred speech resulting from a slowed reactions.

Coordination—Stumbling or swaying, dropping belongings and having trouble picking up a drink can indicate a loss of coordination.

Intoxication Rate FactorsSize—Smaller people are sometimes affected more quickly by alcohol than larger people.

However, larger people with a high percentage of body fat can also become intoxicated faster.

Gender—Women are generally smaller than men, have more body fat, and tend to reach higher BACs more quickly.

Rate of Consumption—Gulping drinks and ordering frequently will increase the amount of alcohol taken into the system.

Strength of Drink—Drinks of different types have varied effects based on their content.

Drug Use—Legal or illegal drugs can speed up the effects of alcohol and have an unpredictable outcome.

Food—A full stomach before or during drinking slows the absorption of alcohol into the bloodstream.

BUT REMEMBER—Patrons can easily reach 0.08 without being detected as intoxicated, especially since it takes 30—45 minutes for BAC to peak.

The three main factors that influence Blood Alcohol Level (BAC) are:

1, The number of drinks # 2. Body

Weight3. Time:

How fastthey aredrinking

17

There is no need to get into a confrontation with a customer that becomes intoxicated. Offering the customer choices allows them to feel some control in the situation and “save face.” Among the alternatives, you can offer food, nonalcoholic beverages, and activities.

If a confrontation occurs, try to do the following:• Be ready to cope with customers• Be positive, honest, firm, and consistent• Offer the guest choices• Monitor subsequent behavior

Do not show anxiety, fear or anger: These emotions tend to cause others to react similarly and can lead to a more explosive situation.

Do not get into a shouting match:Keep statements simple and direct. Do not take statements personally. Use “I” messages. For example: “I’m sorry I cannot serve you” NOT “You’re too drunk.”

Be directive, but not authoritarian:Show respect, but define your limits.

Demonstrate concern:You can demonstrate your concern for a customer even when you refuse service or ask that the person leave. Often an intoxicated person’s friends can help resolve a conflict especially if they share your concern. Calling a cab or arranging for a ride and making sure that the person will not be driving is a way of expressing concern.

Avoid touching:If a person attacks you, use only enough force to restrain the person.

INTERVENTIONTECHNIQUES:“THINKOUTSIDETHEBOX”

Offer Your Guest choices

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Server Responsibility Statement *

I understand that this event is dedicated to the safe andresponsible sale and service of alcoholic beverages.

I will not knowingly serve alcoholic beverages to anunderage or obviously intoxicated person.

I will report any signs of illegal activity to management.

I will not consume alcoholic beverages while on duty.

I have read and understand the beverage policies.

I understand that if I follow these policies, the organizationwill fully support my decision.

I also recognize that my failure to follow these policiesmay result in negative consequences for my organization.

____________________________ ______________________ Server Signature Date

*These are suggested guidelines, but you may need to adapt these for your event.

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RESOURCES

20

RESOURCES

The forms on the following pages are samples you may use as applicable.

Pre- At the Booth

Permits Behind Beer Booth

____Obtain temporary food permit from ____Policy Manual Bureau/Putnam County Health Department, if ____ID Checking Guide applicable (www.bpchd.org) ____Incident Report Form

____Cash Box

Security

____Hire adequate enforcement ____Pens

____Ensure each security officer has a flashlight

Signs and Posters

At the entrance to beer garden: ____Make sure posters are available for events

____ID checking guide

____Tally counter

____Wristbands Servers

____Posters ____Make sure all servers are over 21

____Policy Manual ____Remind servers that there is no drinking on the job

Designated Area: ____Make sure all servers have reviewed policies

____Make sure fencing is secure

____Security at each entrance

____Make sure appropriate trash receptacles are available

____Make sure sufficient restrooms are available with

Parking Lot:

____Make sure sufficient parking is available

____Ensure safe walking paths

FESTIVAL PLANNER CHECKLIST

1

FESTIVALPLANNERCHECKLIST

21

ALCOHOLACCESS&SERVICEBESTPRACTICESCHECKLISTServer Guidelines

____ Stop alcohol service one hour before the scheduled end of the event.

____ Check IDs. Verify age and the authenticity of ID’s.

____ Limit the number of servings per person per purchase to one. (One ID, one or two beers.)

____ Absolutely no alcohol sales to anyone appearing obviously intoxicated.

____ All alcohol servers are should receive Guidelines for Safer Festivals and Events Training.

____ All alcohol servers should be over 21.

____ Alcohol Servers should not be allowed to consume alcoholic beverages during assigned shifts.

____ Reduce beer serving size to 12 oz.: Limit cup size to 12 ounces for beer and wine coolers and 5 oz. for wine, and 1.25 for distilled spirits.

____ Cups for alcoholic beverages should be clear and easily distinguishable from those that are for non-alcoholic drinks.

____ Non-alcoholic beverages should be promoted and provided within designated drinking area.

Monitor Guidelines

____ Have security/volunteers posted at designated drinking entrances/exits to enforce rules and regulations.

Service Area Guidelines

____ Restrict all alcohol availability and consumption to a fenced designated area.

Consumer Guidelines

____ All persons 21 and older in the designated area must wear plastic nontransferable wristbands.

____ Anyone who is found purchasing alcohol for someone under 21 will be prosecuted and expelled from event.

____ No one under 21 will be allowed in designated alcohol service areas.

Sponsor Guidelines

____ Provide medical staff on-site.

____ Post alcohol policies and make sure they are consistently enforced.

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To ensure the consumption of safe food and/or drinks for the public, each stand must meet and follow temporary food stand requirements.

It is the responsibility of each VENDOR to notify the Health Department of the event at which they will be serving. Please give at least one (1) week notice, if possible.

Temporary food service establishment means food service establishments that operate at a fixed location for a period of time of not more than 14 consecutive days in conjunction with a single event or celebration, and must comply with the requirements of the Illinois Food Sanitation Code and Bureau County Food Sanitation Ordinance.

EACH STAND SERVING FOR 3 OR MORE CONSECUTIVE DAYS MUST BE INSPECTED BY THE HEALTH DEPARTMENT PRIOR TO OPERATING.

The regulatory authority may impose additional requirement to protect against health hazards related to the conduct of the temporary food service establishment, and may prohibit the sale of some or all potentially hazardous foods.

Only those who comply with the requirements shall be entitled to receive or retain a food license. A license is not transferable from one person to another person; nor shall a license be applicable to any location, buildings, or places other than that for which it was issued. A valid license shall be posted in every food establishment so as to be clearly visible to all customers.

FEES

3—14 Day Event………………………………………………………………...See Fee Schedule

***The fee and applicable forms must be submitted in order to process your temporary license. This license will be issued after your stand has been satisfactorily passed an inspection by this department.

All license fees must be paid by cash, certified check, or money order.

Additional forms can be downloaded from www.bpchd.org

Temporary Food Events

23

TEMPORARy FOOD EVENTS

24

Temporary Food Operation Requirements Checklist

___1. All food must be prepared on site, unless it is prepared at a licensed establishment and transported properly according to code.

___2. A free flowing spigotted container (no push button) of warm water with an on/off valve and a catch container, hand soap, and disposable towels must be provided to properly wash hands.

___3. Mechanical refrigeration capable of keeping all potentially hazardous foods at or below 41° F must be provided.

___4. Accurate and conspicuous thermometers are required in all refrigerators and freezers containing potentially hazardous foods. Metal stem-type thermometers and alcohol pads must be provided to monitor food temperatures.

___5. Cooking equipment capable of rapidly heating potentially hazardous foods to proper temperatures is required. Steam tables, crock-pots, chafing dishes, etc. CANNOT be used for cooking or reheating food.

___6. Steam tables, roasters, or other hot holding devices capable of maintaining all potentially hazardous foods at 135° F or above are required. (Chafing dishes are not acceptable).

___7. Food and food items must be protected during preparation, storage, and display. All items must be elevated above the ground/floor.

___8. A covered WASH, RINSE, and SANITIZE set-up must be provided.

___9. Dish soap, an approved sanitizer, and test strips for that sanitizer must be provided.

___10. A properly labeled bottle of approved sanitizing solution and disposable towels must be provided. We recommend using a bleach (chlorine) solution at 100-200 ppm prepared daily.

___11. Only single-service articles may be used by customers.

TEMPORARYFOODOPERATIONREQUIREMENTSCHECKLIST

25

Temporary Food Operation Requirements Checklist

___12. Approved flooring must be provided when a temporary stand is on grass or earth.

___13. All previously cooked potentially hazardous foods must be rapidly reheated to at least 165° F for 15 seconds in approved heating equipment. Cooling and reheating is not recommended.

___14. Ice and ice chests may not be used for maintain temperatures/storage of potentially hazardous foods.

___15. Potentially hazardous salads, cream pies, or similar foods must be approved prior to the event.

___16. All potentially hazardous foods must be maintained at 41° F or below or 135° F or above.

___17. Water must be from an approved source: public or commercially bottled.

___18. Keep your metal-stemmed thermometer calibrated (+ or - 2° F).

___19. All openings to the outside shall be protected from flying insects by effective air curtain and/or oscillating fans. Tight fitting screens and doors shall be kept closed whenever possible.

___20. Hoses used to provide water shall be food grade quality. Backflow and back siphonage prevention devices shall be provided to protect the water supply.

___21. All wastewater shall be disposed of into public sewers or approved location sites by regulating authority (mobile units must provide a holding tank for waste). No discharging to the ground surface.

___22. Non-absorbent, durable and easily cleanable covered garbage receptacles must be provided.

Please address all questions to: Bureau County Health Department Environmental Health

(815) 872-5091, ext. 216

TEMPORARYFOODOPERATIONREQUIREMENTSCHECKLIST

EVENT INCIDENT REPORT

Event Name: __________________________________________________________________

Event Address: ________________________________________________________________

Event Date: ___________________________________________________________________

Event Contact Information: _______________________________________________________

CALLS FOR SERVICE

Disorderly Conduct Harassment Underage Drinking

Drug Sales/Use Sex Assault Violence

Endangering the welfare of a child Unlawful dealing with a minor Other

Date/Time/Location: ____________________________________________________________

Narrative: _____________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

_____________________________________________________________________________

Signature of Preparer: _________________________________ Date: _____________________

Source: Safety Guidelines for Sales of Alcohol at Public Events, Partners For Prevention in Allegany County

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VENDOR&STAFFINCIDENTREPORT

Date:______________________________ Time of Day:________________________Server: ____________________________ Manager:___________________________Guest Name and Description: _____________________________________________________Non-Alcoholic Drinks Offered: __________________ Accepted: __________________________Alternate Transportation Offered: ________________ Accepted:__________________________Description of Incident: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Intervention Strategies Used: __________________________________________________________________________________________________________________________________Other Witnesses: _______________________________________________________________Signatures: ___________________________________________________________________Phone Number: _______________________________________________________________

Incident Follow Up

How was this incident handled by the server? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Were policies followed? _____Yes _____ No:

Explanations: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Incident Resolution: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Source: Safety Guidelines for Sales of Alcohol at Public Events, Partners For Prevention in Allegany County

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WRISTBAND COMPANIES

Community Partners Against Substance Abuse (CPASA) recommendsusing vinyl or plastic wristbands with a snap closure for non-transference.

This handout is for informational purposes only. CPASA does not specifically endorse any of the above companies.

MedTech Wristbands

800-361-12597380 Sand Lake Road,

5th FloorOrlando, FL 32819

www.medtechgroup.com

National Ticket Company

800-829-0829P.O. Box 547

Shamokin, PA 17872www.nationalticket.com

Tornado Wristbands

888-884-5523931 Leathorne Suite A

London, OntarioN5Z 3M7

www.tornadowristbands.com

Creative Media Services

877-893-4237PO Box 218

Edgerton, Kansas 66021-0218www.creative-bands.com

28

4 Imprintwww.4imprint.com

877-446-774612 oz. clear soft plastic cups

will print logos & graphics

The Discount Printerwww.thediscountprinter.com12 oz. clear soft plastic cups

will print logos & graphics

Litin Party-n-Paperwww.epartypaper.com


OfficeWorldwww.officeworld.com


This handout is for informational purposes only. CPASA does not specifically endorse any of the above companies.

DECALS&POSTERSIt is important to communicate your policies to your staff as well as the public-at-large.Displaying bright and easy to read decals, posters, and other resources can decrease

incidences of serving alcohol to young people. If they know you are watching and following the rules then most likely they will too.

PLASTIC CUP DISTRIBUTORSFOR COMMUNITy FESTIVALS

29

ANYONE FOUND

PURCHASING ALCOHOL

FOR SOMEONE

Under 21 WILL BE EXPELLED

FROM THE EVENT

AND THE POLICE

WILL BE CONTACTED!

WASH HANDSBEFORE RETURNING

TO WORK BUREAU COUNTY HEALTH DEPARTMENT

WASH HANDSBEFORE RETURNING

TO WORKPUTNAM COUNTY HEALTH DEPARTMENT

For more information about the Safer Festivals and Special Events Training

contact CPASA Director Dawn Conerton

at (815) 872-5091, ext. 224or [email protected].

www.cpasa.org

SOURCESUSEDINTHECREATIONOFTHISGUIDEINCLUDE:

• Illinois Liquor Control Commission BASSET Training Materials • CADCA’s 22nd National Leadership Forum Workshop: Using Public and

Private Policies to Reclaim Community Festivals for Families • Responsible Hospitality Coalition’s Special Event Planners Guidebook &

Special Event Server Training Materials • Alcohol Epidemiology Program, University of Minnesota

• FACE PROJECT: Community Action Kit

• Safety Guidelines for Sales of Alcohol at Public Events, Partners For Prevention Allegany County (PPAC)

This Guide was developed, in part, under a grant from the Officer of National DrugControl Policy and Substance Abuse and Mental Health Services Administration,

U.S. Department of Health and Human Services. The views, policies, and opinions expressed are those of the authors and do not necessarily reflect those of ONDCP, SAMHSA or HHS.

Bureau/Putnam County

CPASACommunity PartnersAgainst Substance Abuse

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