voyager plant optimisation - prebes · pdf file• asia pacific * mexico to be added ......
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©Anheuser-Busch InBev
Voyager Plant OptimisationHet bedrijfseigen zorgysteem van AB-Inbev
5.05.2015
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev
Anheuser-Busch InBev at a Glance
• Leading global brewer• One of the world’s top-five
consumer products companies• EBITDA of 15.4 billion USD and
Revenue of 39 billion USD in 2011
• No. 1 or No. 2 position in 19 markets
• Four of the top-ten selling beers in the world are Anheuser-Busch InBev brands
©Anheuser-Busch InBev
A Truly Global Company
Operations across six geographical Zones:• North America• Latin America North• Latin America South• Western Europe• Central & Eastern Europe• Asia Pacific
* Mexico to be added – still need confirmation on operational model
©Anheuser-Busch InBev
1366
Anheuser-Busch InBev’s History…
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev
Wat is VPO?VPO is een afkorting in het Engels en staat voor Voyager Plant Optimization.
In het Nederlands vertaald klinkt dit als, “ de weg naar een beter functionerende brouwerij”.
VPO helpt om het beheer van een brouwerij te verbeteren. Beheren wordt in het Engels vertaald als “Management”, vandaar dat je kan stellen dat VPO een AB-INBEV management systeem is.
©Anheuser-Busch InBev
WAT IS HET DOEL VAN VPO?
Waarmaken van de AB-INBEV droom:
“de beste bierbrouwer die mensen samenbrengt in een betere wereld.
BESTE = veiliger, beter & kwaliteitsvol
BETERE WERELD = respect voor mens en milieu
©Anheuser-Busch InBev
IS VPO BINNEN VOLLEDIG AB-INBEV VAN TOEPASSING? Neen! Alleen binnen SUPPLY = de brouwerij en andere supply operaties
(mouterijen, flessen & blikken productie etc)activiteiten!
HOEZO? EN DE REST VAN HET BEDRIJF?
Al de andere activiteiten (Sales, Marketing,...) hebben een gelijkaardig “excellence” programma. samen vormen ze de “ WORLD CLASS EFFICIENCY”
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev11
People Academy 2011
… a performance-driven organization
•ABI wants to deliver Results in a sustainable way: ‘WHATto achieve!”
• Therefore ABI is constantly looking to improve its processes (Means) in a sustainable way: ‘HOW to achieve!”
©Anheuser-Busch InBev12
People Academy 2011
Dailyoperationexecution
Strategies formulation Strategies formulation so that so that Targets can be establishedTargets can be established
Vision
TargetsYearlyHorizon Setting annual targets and Setting annual targets and
projects so that projects so that performance performance can be improvedcan be improved
Projects
Mid andlong
Range Strategy formulation Strategy formulation
Vision
RESULTSRESULTS
Standard Operations
Standardized daily operations so that Standardized daily operations so that performance can be maintainedperformance can be maintained
Dailyoperationexecution
Strategies formulation Strategies formulation so that so that Targets can be establishedTargets can be established
Vision
TargetsYearlyHorizon Setting annual targets and Setting annual targets and
projects so that projects so that performance performance can be improvedcan be improved
Projects
Mid andlong
Range Strategy formulation Strategy formulation
Vision Mid and
longRange Strategy formulation Strategy formulation
Vision
RESULTSRESULTS
Standard Operations
Standardized daily operations so that Standardized daily operations so that performance can be maintainedperformance can be maintained
A Management system is the link between Long
Range Plan and Daily Operations to deliver Improved & Sustainable
Results
1.The Big Picture : From Dream to StrategyIMS: AB InBev Management System
©Anheuser-Busch InBev13
People Academy 2011
IMS: From the Dream …
The first step is to translate our
DREAM: To be the Best Beer Company bringing people together in a Better World
Trough the Dream, People, Culture platform
©Anheuser-Busch InBev14
People Academy 2011
Better Beer Co in a Better World
The Strategy is designed to focus the company’s energy and resources to
an unbeatable combination:CCW and the 3YP Strategic Pillars and
Enablers initiatives
Strategic Pillars
Enablers
… to the Strategy
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People Academy 2011
Key success factors to reach Business Excellence …
LEADERSHIP
METHOD PROCESSKNOWLEDGE
Results
With Our People
Doing the Right things
The Right way
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People Academy 2011
…the Excellence House Concept
METHOD PROCESSKNOWLEDGE
LEADERSHIP
Results
©Anheuser-Busch InBev17
People Academy 2011
AB-InBev Business Excellence frame
Management
Log
isti
cs
Mai
nte
nan
ce
Qu
alit
y
Saf
etyy
Envi
ron
men
t
People
“Biggest to best … One vision, one team, one way”
RTM
Pri
cin
g
Ava
ilab
ility
People
Management
Mar
ket
Pro
gra
ms
People
Management
Cu
sto
mer
S
atis
fact
ion
Ser
vice
D
eliv
ery
Pro
cess
P
erfo
rman
ce
& C
omp
lian
ce
Fin
ance
Sal
es
Mar
keti
ng
People
Management
Su
pp
ly
Leg
al
IBS
The Excellence Programs VPO, SEP, IBS … are the InBev Way to drive Business Excellence
IBSEP
MEP
FEP
CAEP
PEP
SUEP VPO is the Excellence Program for the Supply Organisation
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People Academy 2011
ABI-Management System is our “road map” ….
… How we Manage to Sustain and to Improve towards our Dream
PDC
A PDC
A PDC
A
SDC
A SDC
A SDC
A
PDC
A PDC
A PDC
A
SDC
A SDC
A SDC
A
To Better Beer Co in a Better World
From Biggest
©Anheuser-Busch InBev19
People Academy 2011
The VPO pillars >>> 7 pyramids of TOOLS
Management
Log
isti
cs
Mai
nte
nan
ce
Qu
alit
y
Saf
etyy
Envi
ron
men
t
People
“Biggest to best … One vision, one team, one way”
The tools will give us the ‘way of working’
or … The MEANS
The Knowledgde Pillars
©Anheuser-Busch InBev20
People Academy 2011
Example of the Management Pyramid
Manage ToImprove
Manage ToSustain
PMBF(Plant Management Basic
Fundamentals)
Target Setting and Cascading
Problem Solving
5S
Project Management
Performance MCRS (Perf.
Review Process)
Business Description
Product andProcess
Indicators
StandardsCreation and
Execution
Routine MCRS (Routine Review
Process)
Knowledge Management
Strategic PlanDream
Fundamentals
Process Mapping
Toolboxes with questionnaires to answer for assessment of the Means (SAT)
©Anheuser-Busch InBev21
People Academy 2011
BEP – CONCEPT (Brewery Excellence Program)
The World Excellence Program aims to give global recognition to those plants that excel and continually deliver the results using the AB InBev way
• Therefore a competition is put in place on Zone level
• This is called the ZEP (Zone Excellence Program)
• Each ZEP-winner of each Zone is audited by a Global Expert Team.
• They decide on the final World Ranking
©Anheuser-Busch InBev22
People Academy 2011
Qualification is not the end of a program, but an important milestone on the way to continuous improvement
Qualification is not the end of a program, but an important milestone on the way to continuous improvement
Fundamentals Stability
Per
form
ance
Implementation Phase
Sustainability ContinuousImprovement
World Excellence
Best-in-classbenchmark
Sustainability Phase
EP biggest challenge is to move from Implementation to Sustainability …
Qualification
BEP competition Means Results
Targets and Ranking
Get on the World Podium
at SLC
©Anheuser-Busch InBev23
People Academy 2011
ZEP/BEP maximum points
Management
Log
isti
cs
Mai
nte
nan
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Qu
alit
y
Saf
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Envi
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men
t
People
“Biggest to best … One vision, one team, one way”
RESULTS500
MEANS500
Pillar Maximum allocated points
Management 80People 70Quality 70Safety 70Environment 70Maintenance 70Logisitics 70TOTAL 500
KPI Maximum allocated points
Performance KPI’s 130Financial KPI’s 50Quality KPI’s 130Safety/Env. KPI’s 100Logistics KPI’s 70People Turn Over KPI 20TOTAL 500
©Anheuser-Busch InBev24
People Academy 2011
AUDIENCEHOW TO AUDIT ASSESSMENT
Example of Pyramid Assessment – 5S
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People Academy 2011
Means and the Pillars
Fore each pillar, the breweries can obtain a certain amount of points,all together 500
PILLAR Management People Quality Safety Environment Maintenance Logistics allocated points
Hurdle 73 73 85 85 73 73 73 382
max. allocated points 80 70 70 70 70 70 70 500
Leuven 81 74 94 92 90 87 83 429 0
Hoegaarden 70 54 91 91 89 81 83 399 2
St Pieters Leeuw 64 62 87 90 87 77 80 389 2
Jupille 78 68 93 92 90 91 87 426 1
Dommelen 86 81 96 93 91 88 82 441 0
Diekirch 79 82 91 90 87 82 84 424 0
Bremen 54 70 90 91 82 85 91 399 2
Hannover 60 69 88 89 81 66 85 337 3
Wernigerode 61 73 96 92 91 85 86 415 2
Issum 78 53 94 92 91 77 84 405 1
Munich 60 69 91 90 85 68 88 344 3
Samlesbury 69 76 85 92 86 78 94 414 1
Magor 77 71 90 93 88 75 92 418 1
Mortlake 66 70 89 97 88 88 92 420 2
Holguin 73 79 94 89 86 87 94 429 0
avg 70 70 91 91 87 81 87 406std 9,1 8,3 3,1 2,0 2,9 7,3 4,5 28,8
Legend
RED PILLARS
BEP MEANS SCORING Western Europe Month: JULY 2013
< Hurdle between Hurdle and 'Hurdle + 3' > 'Hurdle + 3'
©Anheuser-Busch InBev26
People Academy 2011
Results
Each brewery has a basket of KPI’s (with targets to achieve),For each KPI, a number of points can be obtained.
All together: 500 points
PILLAR Safety Environment Quality Performance Logisitics Financial People Totalmaximum 60 40 130 130 70 50 20 500Leuven 60 40 100 85 70 50 20 425Hoegaarden 60 40 110 105 70 25 20 430St Pieters Leeuw 60 40 130 77 70 50 20 447Jupille 0 40 108 90 70 20 20 348Dommelen 60 40 80 40 70 30 20 340Diekirch 60 40 65 45 70 25 20 325Bremen 42 40 100 50 35 10 20 297Hannover 60 40 60 60 35 5 20 280Wernigerode 60 40 130 79 18 25 20 372Issum 42 30 130 35 53 25 20 335Munich 60 40 130 66 53 35 20 404Samlesbury 18 40 110 50 70 40 20 348Magor 18 40 80 75 70 45 20 348Stag 60 40 110 35 53 15 20 333Holguin 60 40 110 80 70 45 20 425
Average 48 39 104 65 58 30 20 364Hurdle 42 28 91 91 49 35 14 350
GAP to hurdle 6 11 13 ‐26 9 ‐5 6 14
Legend of colour code
RESULTS BASKET BEP _ 2013 _ YTD JULY
70% = 350/500Above Hurdle of 70%Below Hurdle of 70%
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People Academy 2011
Example VPO Ranking
• MEANS are measured by the Self Assessment Tool (SAT).
• For each pillar there is a ‘pyramid’ with toolboxes.
• Each toolbox is assessed by answering #of questions.
• Assessments of all questions results in a final score of all pyramids.
• RESULTS are measured by the Results Assessment Tool (RAT).
• A basket of KPI’s with targets are compared with the actual data.
• Achievement of the targets will result in a final RAT-score.
• (RAT + SAT) will end up in a final score with ranking.
©Anheuser-Busch InBev28
People Academy 2011
BEP Country Plant Means Results Total
4 Perm, Russian Federation
BEP Audit Avg = 429 Avg = 454 Avg = 8835 Santa Cruz, Bolivia
6 Guarulhos, Brazil
28
World BEP – Brewery 2012 - Results
BEP Country Plant Means Results Total
1 Dommelen, The Netherlands
BEP Audit Avg = 448 Avg = 486 Avg = 9342 Wuhan, China
3 St. Louis, USA
©Anheuser-Busch InBev•29
• Greater effectiveness in results improvement and sustainability
• Guarantees alignment from strategy to execution
• Standardized AB InBev way of performing key processes and measurements – improves predictability
• Clearly defines accountabilities and responsibilities
• Common language and uniform way of managing across the whole company
• Ensures disciplined follow up of progress towards goals and routine
• Enables decision making based on facts and figures
• More effective identification and sharing of best practices
• Great tool to incorporate fast new acquisitions
ABI Management System Benefits
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev
Levels of performance
THE SEA OF UNPREDICTABILITY
Level 0
•Accidents & Incidents Occur on a regular basis
•Safety poorly managed and out of control
•Blame culture
•Lack of ownership
•Near misses very rarely reported
•Incidents go unchecked and often reoccur
•Lack of disciplined approach
•Conflict between Management/Unions
•People flounder in the Sea of Unpredictability•They lack direction and the belief that they can make it safely to the shore•Some make it others drown
SOLID GROUNDTHE SLIPPERY SHORE
Level 1 Level 2
•LTIs down to zero for long periods of time
•Good working relationship with Unions, ownership developing
•Serious incidents continue to happen and the potential for serious harm is high
•The management of Safety is not sustainable and slipping back to Level 0
•LTI s at zero for more than 1 year in all areas
•Incidents occur on a less frequent basis and the level of severity is much reduced
•Ownership at all levels
•Safety is firmly embedded in the culture and it is sustainable
Voyager Plant Optimization
©Anheuser-Busch InBev
Our Roadmap for Excellence = VPO
Management
People
Saf
ety
Mai
nte
nan
ce
Envi
ron
men
t
Qu
alit
yAt the right time
Right Quality Lowest Cost
Log
isti
cs
Best product Delivering the Results Quality Customer delivery Cost
In the right way People Management Safety Quality Enviroment Maintenance Logistics
©Anheuser-Busch InBev
0,00
0,00 0,00 0,00
0,00 0,00 0,00 0,00
0,00
0,00 0,00 0,00 0,00 0,00 0,00
0,00 0,000,00 0,00 0,00 0,000,00Working on
heights Lifting Equipments Electricity Explosion Prevention
Safe Access to Machines /
LOTO Work Permits Hazardous
Substances
PPEWorkplace Transport
Safety
Injury Investigation and Reporting
Safety Requirements
Contractor management Safety Training
Emergency Response
Safety Risk Assessment Safety
Signalization Safety
Monitoring
Injury Management
Safety Policy Management Review
Safety Promotion
Confines spaces
PDC
A
SDC
A
Safety Pillar : build up
•People
•Technical•Organizational
• Mix of 3 levels of prevention hierarchy :
©Anheuser-Busch InBev
How to “Win the Game”?
EntityKPI VAR VAR
Month -4% -17%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD YearActual Y-1 66,76 55,68 54,92 57,88 52,44 55,52 55,50 57,93 56,70 56,15
Budget 52,50 55,40 57,30 58,80 58,80 58,80 59,90 58,00 58,50 54,60 54,90 54,70 57,00 57,00
Actual 52,4 59,9 53,7 51,4 55,0 56,10 50,16 51,60 53,17 52,18 53,57
Gap Plan LE 56,00 56,00 56,00 56,00 56,00 56,00 56,00 58,00 59,00 56,00 56,00 56,00 55,50
Resp Due Date Status
Remarks
!--> see seperated
GAPA
!--> see seperated
GAPA
!--> see seperated
GAPA
!--> see seperated
GAPA
GAP ANALYSISMONTH YTD
75%BUDGET ACTUAL BUDGET ACTUALGLY - Plant Packaging Global Consolidation 47,30
GOP's score
Leuven
Monthly Tracking
54,60 52,18 57,00September
FACT CAUSE ACTIONFACT 1: Cause 1 Effect blocking: !--> see
seperated GAPA
!--> see seperated
GAPA
!--> see seperated GAPA
!--> see seperated GAPA
Root Cause blocking:
!--> see seperated GAPA
!--> see seperated
GAPA
!--> see seperated
GAPA
!--> see seperated
GAPA
!--> see seperated
GAPA
LB3: -1,97% impact on consolidated GLY--> see seperated GAPA
!--> see seperated GAPA
!--> see seperated GAPA
Root Cause blocking:
!--> see seperated GAPA
Cause 2 Effect blocking:
!--> see seperated
GAPA
!--> see seperated
GAPA
red 52,37 0 53,72 51,4 54,96 56,1 50,16 51,6 53,17 52,18 0 0 53,57green 0 59,86 0 0 0 0 0 0 0 0 0 0 0
Actual Y-1 Budget Y Actual YTD LE MONTH Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec YTD TOTAL0,0 57,0 53,6 55,5 ACTUAL Y-1 66,8 55,7 54,9 57,9 52,4 55,5 55,5 57,9 56,7 56,2 0,0 0,0 0,00
BUDGET 52,5 55,4 57,3 58,8 58,8 58,8 59,9 58,0 58,5 54,6 54,9 54,7 57,0 57,00ACTUAL 52,4 59,9 53,7 51,4 55,0 56,1 50,2 51,6 53,2 52,2 0,0 0,0 53,6
LE 56,0 56,0 56,0 56,0 56,0 56,0 56,0 58,0 59,0 56,0 56,0 56,0 0,0 55,5GAPA
Check ResultsGLY - Plant Packaging Global Consolidation
-10
0
10
20
30
40
50
60
70
80
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Result (Not Achieved) Result (Achieved) BUDGET LE ACTUAL Y-1
GLY - Plant Packaging Global Consolidation
0,0
57,053,6 55,5
0
10
20
30
40
50
60
Actual Y-1Actual Y-1 Budget Y
Actual YTD LE
Leuven September
• Meeting:
• Meeting Date:
• Next Meeting:
• #• Date • Topic • Action • Comments• Accoutability• Due Date• Status
• 1• Overhead cost has increased to
• 28%• Implement ZBB in egypt
• Gettting best practice from WE.
• Getting help from GHQ (method)
• Financial Manager
• Egypt• 31/6• TO BE STARTED
• 2• Sales area is big • Divide area• Studying market distribuition per
• regions
• Sales Manager
• Congo• 3/03/07• COMPLETE
• 3• Sales area is big • Hire more sales people• Hiring recruiting company• Sales Manager
• Congo• 30/04/07• IN PROGRESS
• 4• Sales area is big • Train new employees• Using standard• Sales Manager
• Congo• 4/05/07• DELAYED
• 5 • Logistic Company has no expertise• Change logistic company• Hiring company with local
• knowledge
• Procurement
• Manager South
• Africa
• 30/04/07• COMPLETE
• 6• Advesrtisement hasn't been
• effective
• Launch new campaing based on
• XYZ experience• Get hekp from CMO
• Marketing Manager
• South Africa• 4/05/07• DELAYED
• Attendees: Jonh, Mark, Alex, Claudia, Maria, Isabel, Ingo
• Distribution:• Jonh, Mark, Alex, Claudia, Maria, Isabel, Ingo, Hans, Karl, Marcelo
• TARGET: INCREASE MILLA
• MARKET SHARE IN AFRICA (%) • 24-Jan-07
• 20-Feb-07
• ACTION LOG• TARGET: INCREASE MILLA MARKET SHARE IN AFRICA (%) FROM 25 TO 30 UNTIL DECEMBER 31st 2007
Systematic FOLLOW-UP
ConsistentACTION PLANS
Deviation Treatments: Gap Analysis
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev
Safety Results AB-Inbev
©Anheuser-Busch InBev
Safety Results AB-Inbev
©Anheuser-Busch InBev
Safety Results AB-Inbev
©Anheuser-Busch InBev
Safety Results AB-Inbev
©Anheuser-Busch InBev
Safety Results AB-Inbev
©Anheuser-Busch InBev
Agenda
1. Who is AB-Inbev ?
2. What is VPO ?
3. VPO-program & results
4. VPO Safety Pillar
5. Results AB-Inbev
6.Questions & answers
©Anheuser-Busch InBev
Q&A