volunteers joanna axelrod darin williamson youth services librarianteen services librarian escondido...
TRANSCRIPT
Volunteers
Joanna Axelrod Darin WilliamsonYouth Services Librarian Teen Services LibrarianEscondido Public Library Carlsbad City Library(760) 839-4266 (760) [email protected] [email protected]
HILE
High
Impact
Low
Effort
Pre-Planning• Determine the basics:
– Minimum age– Minimum number you need to run your SRP– What types of jobs you will need help with
• Develop Job Descriptions / Skill Sets– Decorator– Event Crowd Control– Supplies Officer
• Restocking prizes• Preparing for craft projects
– Registration/Reporting– Promotion/Recruitment of program and participants
• Create Volunteer Application• Set Application Deadline
Where Can I Find Them?!?• Schools!
– How?!?• Morning announcements• School news t.v. commercial
– Bear Valley Middle School Escondido, CA
• Make this an ongoing, weekly occurrence– Who?!?
• Groups such as National Honor Society; AVID advisors; Student Government; Peer Leader groups
• Your Library!Work with your library volunteer coordinator
• Online! – Put an ad on your library website, MySpace or other Second Life
apps, and recruit your regulars!
Where ELSE Can I Find Them?!?
• Community Service Groups– 4H– Girl Scouts/Boy Scouts
• Religious Organizations
• Mall
• Movie Theaters
Interviewing the Candidates: (PPPPPP) Proper
Planning prevents pathetic poor performance
more professional process =
better volunteer =
better experience
Now That I Have Them What Do I Do With Them?!?
• Training schedule and agenda– Benefits of being a volunteer– How to record your hours and “clock in” for your shift– Role and responsibilities of volunteers– How scheduling works
• Last Minute Call Sheet– How the Summer Reading Program works– Role Playing - examples of difficult parents, shy children,
difficult children, etc– Quiz them on important concepts– Decorate t-shirts/name tags
• Contract
Which Ones Are The Volunteers?!?
• Identifying the Volunteers– T-shirts– Name tags– Hats / Antennae– Designated Desk/
Work Area
SRP Volunteer 2008SRP Volunteer 2008
SRP Volunteer 2008SRP Volunteer 2008
SRP Volunteer 2008 SRP Volunteer 2008
Saying Thanks!• Volunteer Appreciation Party
– Pizza Party– Progressive Sundae Party
• Satisfaction Survey– Did 2 hour shifts work for you?– What prizes did you like best from the program?– If you were in charge of the SRP & the teen volunteers, name
one thing you’d change, or do differently – What was your favorite part about being a SRP volunteer? – Name the last song you listened to on your iPod, or mp3
player… – Was anything unclear about the SRP (guidelines, prizes, reading
goals, etc..)?– What can volunteers wear next year to identify themselves as
volunteers?
Saying Thanks! cont.
• Letters of Recommendation– Personalize with strengths and job duties– On library letterhead– Include total hours volunteered
• Mail merge
Retention of Volunteers:
• Get emails
• Contact them in their preferred manner
• Maintain a database
• Keep it fun
• Call back the good ones next year
The Trifecta: a Perfect Volunteer Experience for All
• Numbers of manageable volunteers
• Getting the “right” volunteers
• Details