volunteer voice - buckhead christian ministry · volunteer voice news • needs • training...
TRANSCRIPT
Volunteer Voice News • Needs • Training
September 2015
IN THIS ISSUE
Save the Dates:
Volunteer Appreciation Event “BCM Baseball Day” Sunday, October 4th
Turner Field
Joyous Toys Store December 7 –11
Farwell Letter from Brandi
—————
WELCOME TO
NEW VOLUNTEERS
Judy Burdett
Wieuca Road Baptist Church
Michele Woodroof
Buckhead Church
—————
BCM Appoints New Services Director and
Emergency Assistance Program Manager
We are excited to announce the promotions of two staff members, Eloise
Williams and Najah Douglass, as of August 31, 2015. Eloise, BCM’s Foundation
3 Manager/Case Management Supervisor, has been appointed as the Services
Director and Najah Douglass, BCM’s Emergency Assistance Coordinator, has
been appointed as the new Emergency Assistance Manager.
Eloise has a degree in Social Work and has
been a member of the BCM family in a case
management and program management
capacity for more than thirteen (13) years.
She was instrumental in the development of
all of BCM’s signature programs and also
worked extensively at Buckhead
Thriftique. Eloise has fully embraced this
growth opportunity and will be a tremendous
asset to the leadership team.
Najah started at BCM as a volunteer in May 2013 and
joined the BCM staff as the Emergency Assistance
Coordinator in July 2013. She is currently completing
her Bachelor of Science degree in Human Services at
Kennesaw State University and is scheduled to
graduate in May 2016. Najah is excited for her new
role at BCM and continuing to serve our clients and
supporting the volunteers.
SAVE THE DATE
“BCM BASEBALL DAY”
Volunteer Appreciation Event
Sunday, October 4, 2015
Turner Field 3:05 PM
Atlanta Braves vs. St. Louis Cardinals
Formal Invitation to Follow
Emergency
Assistance Reminders
Intake Volunteers: When seeing a
financial appointment for utility assistance,
please make two copies of the utility bill.
Intake Volunteers: Please make sure all
forms are signed by the client and yourself
prior to seeing a staff.
Helpline Volunteers: When giving an
appointment, please always have the client
provide proof of employment to include:
check stubs, direct deposits, print out of
department of labor wage report, print out of
wage history from deposit credit
card. Please see staff if you have any
questions regarding the documents needed.
Intake Volunteers: In an effort to protect
the privacy and confidentiality of our
clients, please remember the following
procedures:
1. Only use the first or last name
when calling someone back to the
intake rooms. Full names should not
be used in the lobby or with other
volunteers.
2. If someone in the lobby is looking
for a client in an intake room, do not
confirm or inform the person if
someone is being seen. Please ask the
person to call the client on the phone
and let the client know someone is
asking for them in the lobby.
Food Pantry Volunteers: When sorting
incoming donations, please remember to
check the expiration date and packaging
before adding to the shelf. If an item is
expired or opened, please discard in the
trash.
VOLUNTEERS RECEIVE 25% OFF ONE
ITEM AT
BUCKHEAD THRIFTique
Name:
_________________________________________
Date :
__________________________________________
Present coupon to cashier prior to purchase.
Not valid for sale items. No cash value.
Valid for only one item.
Expires 9/30/2015
August Volunteer of the Month
CONGRATULATIONS, KIP TEDESCHI
Kip is one of our regular Friday afternoon food pantry
volunteers. He has volunteered with BCM for over five
years and is dedicated to keeping our pantry fully stocked
and organized. Kip not only serves in our pantry, but also
volunteers at our Tee it Up Golf Tournament each year.
Thank you for all that you do, Kip!
Nominate someone today to be the September Volunteer
of the Month by emailing your nomination to Tiffany at
Financial Assistance update:
When seeing a financial appointment for utility assistance please make two copies of the utility bill.
When filling out the authorization to release form, always mark: Rental/Morgtage history, Utility information, Employment verification and other agencies.
Please make sure all forms are signed by client and volunteer prior to seeing a staff.
Helpline Updates:
When giving an appointment please always have client provide proof of employment: check stubs, direct deposits, print out of department of labor wage report, print out of wage history from deposit credit card. Please see staff if you have any questions regarding the documents needed.
Stolen purse and police report cannot be an emergency to give a client an appointment, if a client calls and this is their emergency and you have questions please see staff for assistance.
Please make sure to ask every question on the helpline intake form to include if client is paid cash or self-employed. This is a very important ques-tions to ask to determine what documents they will need to bring as proof of employment.
Emergency Assistance Update:
When calling a client to the intake room, please call them by their first or last name, but not both.
Good rule of thumb is to always sit closet to the door when in the intake room with a client.
If someone in the lobby is looking for a client in the intake room, never let the person know if someone is being seen. Please ask the person to call them on their phone and let the client in the intake room know that someone is looking for them in the lobby.
BCM FOOD MINISTRY _________________________________________
September Food Drives
Wieuca Road Baptist Church
Sardis United Methodist
Skyland Untied Methodist
St. Dunstan’s Episcopal
___________________________________________
August Donors
The Cathedral of St. Philip
St. Dunstan’s Episcopal
Peachtree Presbyterian Church
St. Luke Lutheran
__________________________________________
Got Food? Join Together to Feed the Hungry!
BCM’s food pantry is stocked with food
items that are donated by our church
partners, volunteers and community
members.
Hosting a food drive is a fun and easy
way to help BCM serve the hungry in
our community.
For more information on how to host a
food drive or to receive our donation
list, please contact Tiffany Banks at
(678) 399-8411 or
Farwell Letter from Brandi
Underwood
To my BCM Family,
I am thankful to God for allowing me to have an opportunity to
work with such a great group of people. After much prayer
and consideration, I have decided to accept an advanced role
with another organization.
This has been one of the most
difficult decisions that I have
had to make in a very long
time. However, I know that this
ministry will continue to grow
and flourish because of the heart
and passion of people like
you. Thank you for supporting
me through so many special
moments in my life. A lot of
you have seen me through
engagement, marriage, grad
school and two
pregnancies. Needless to say, I
appreciate every word of
encouragement, expression of
gratitude, gift and most of all
your prayers.
Each of you hold a special place in my heart and have
tremendously blessed my life! I am not going to say goodbye,
but until next time. I am sure that our paths will cross again in
some form or fashion. I look forward to hearing of all the great
work that you all will do to continue supporting BCM.
May God continue to cover and bless each and every one of
you!
With love,
Brandi
Mon
day
Tues
day
Wed
nesd
ayTh
ursd
ayFr
iday
Hel
p/ H
osp
EAR
LYLA
TE
Inta
keEA
RLY
12
34
Hel
p/ H
osp
EAR
LYH
ELP/
Joan
ne(H
osp)
Cha
rlotte
/Tra
cy R
. (H
osp)
LATE
Jane
C. (
Hos
p.)
Don
na R
./ Tr
icia
W. (
Hos
p.)
HEL
P (H
osp.
)In
take
EAR
LYH
erb
S, A
ndy
C.,
Mar
y Ja
net
Bro
wn
K, H
ELP,
HEL
P, H
ELP
LATE
Bob
bie,
Dix
on, J
anet
Q, R
eba
Mar
cia
T., G
ail O
.
78
910
11H
elp/
Hos
pEA
RLY
Mar
gie/
Joan
ne(H
osp)
Cha
rlotte
/Ann
a B
.(Hos
p)LA
TEJa
ne C
. (H
osp.
)S
uzan
ne S
./Jud
y B
. (H
osp.
)D
onna
R./
Tric
ia W
. (H
osp.
)H
ELP
(Hos
p.)
Inta
keEA
RLY
Her
b S
, Mar
y Ja
net,
Ann
a B
. (tr
aini
ng),
HEL
PB
row
n K
, Joe
A.,
HEL
P
LATE
HEL
P, H
ELP,
HEL
PJe
nife
r, Ja
son
R. (
train
ing)
Mar
cia
T., L
en, M
iche
le W
. (tr
aini
ng)
1415
1617
18H
elp/
Hos
pEA
RLY
Don
na R
./Joa
nne(
Hos
p)C
harlo
tte/A
nna
B. (
Hos
p)LA
TEJa
ne C
. (H
osp.
)S
uzan
ne S
./Jud
y B
. (H
osp.
)D
onna
R./
Tric
ia W
. (H
osp.
)H
ELP
(Hos
p.)
Inta
keEA
RLY
And
y C
., M
ary
Jane
t, A
nna
B.
Bro
wn
K, L
en, H
ELP,
HEL
P
LATE
Jane
t Q, D
ixon
Joan
ne J
., Je
nife
r, B
onni
e S
. (T
rain
ing)
Torr
i B.
2122
2324
25H
elp/
Hos
pEA
RLY
Jill
C./H
ELP
Don
na R
./Joa
nne(
Hos
p)C
harlo
tte/T
racy
(Hos
p)LA
TEB
etty
C. (
Hos
p.)
Jane
C. (
Hos
p.)
Suz
anne
S./J
udy
B. (
Hos
p.)
Don
na R
./ Tr
icia
W. (
Hos
p.)
HEL
P (H
osp.
)In
take
EAR
LYB
row
n K
, Bro
oks
H, J
ane
L. A
ndy
C.,
Mar
y Ja
net,
Ann
a B
., H
ELP
Bro
wn
K, A
nna
B.,
Joe
A.,
HEL
PLA
TEFr
anci
s, H
ELP
Bob
bie,
Reb
a, D
ixon
Jeni
fer D
., D
ebbi
e A
.M
arci
a T.
, Tor
ri B
.
2829
30H
elp/
Hos
pEA
RLY
Jill
C./B
etsy
D. (
Hos
p.)
Don
na R
./Joa
nne(
Hos
p)LA
TEB
etty
C. (
Hos
p.)
Jane
C. (
Hos
p.)
Suz
anne
S./J
udy
B. (
Hos
p.)
Inta
keEA
RLY
Bro
wn
K, B
rook
s H
, Jan
e L.
And
y C
., Li
nda,
Mar
y Ja
net,
Ann
a B
.LA
TEB
onni
e C
., H
ELP
Bob
bie,
Reb
a, D
ixon
Jeni
fer D
., D
ebbi
e A
.
1-4:
Gai
l O.,
Len,
HEL
P4:
00-7
:00:
Ste
ven
O.,
HEL
P
1-4:
HEL
P, H
ELP,
Len
(2:3
0pm
)4:
00-7
:00:
Ste
ven
O.,
HEL
P
1-4:
Jam
ie B
., H
ELP,
HEL
P4:
00-7
:00:
Ste
ven
O.,
Len
BC
M O
ffice
Clo
sed
H
appy
Lab
or D
ay
*SU
MM
ER H
OU
RS*
CLI
ENT
SER
VIC
ES C
LOSE
D
BC
M O
ffice
Clo
sed
A
ll St
aff a
t Tee
it U
p G
olf
Tour
nam
ent
SHIF
T H
OU
RS
Early
: 10
-1La
te: 1
-4 e
xcep
t Th
urs
(see
sch
edul
e)
Hel
p =
Hel
plin
eH
osp
= H
ospi
talit
y
1-4:
Len
, Fra
ncis
, HEL
P4:
00-7
:00:
Ste
ven
O.,
HEL
P
BC
M E
mer
genc
y A
ssis
tanc
e Sc
hedu
leSe
ptem
ber 2
015
Mon
day
Tues
day
Wed
nesd
ayTh
ursd
ayFr
iday
12
34
Shop
ping
, Bre
ad:
Adm
in, D
ata
Entr
y:EA
RLY
Judi
th S
.G
ary
B.,
Judi
th S
.G
ary
B.
LATE
Bill
W.
Food
Pan
try:
EAR
LYA
nges
C.,
Fran
kie
F.S
usan
R.,
Elis
eH
ELP,
HEL
PA
lesk
a J.
LATE
HEL
PB
etty
S.
Dot
tie T
., H
ELP
Kip
T.,
Brid
get D
., Le
n D
., B
ente
S7
89
1011
Shop
ping
, Bre
ad:
Adm
in, D
ata
Entr
y:EA
RLY
Judi
th S
.H
elen
Gar
y B
.G
ary
B.
LATE
Mar
y A
nn, G
ail
Bill
W.
Food
Pan
try:
EAR
LYA
nges
C.,
Fran
kie
F.S
usan
R.,
Elis
eH
ELP,
HEL
PA
lesk
a J.
LATE
HEL
PH
ELP
Dot
tie T
., H
ELP
Kip
T.,
Brid
get D
., Le
n D
., B
ente
S14
1516
1718
Shop
ping
, Bre
ad:
Adm
in, D
ata
Entr
y:EA
RLY
Gar
y B
.G
ary
B.
LATE
Bill
W.
Food
Pan
try:
EAR
L YA
nges
C.,
Fran
kie
F.S
usan
R.,
Elis
eH
ELP,
HEL
PA
lesk
a J.
LATE
HEL
PB
etty
S.,
Ted
KD
ottie
T.,
HEL
P
K
ip T
., B
ridge
t D.,
Jenn
ifer E
., Le
n D
., B
ente
S21
2223
2425
Shop
ping
, Bre
ad:
Julie
H.
Adm
in, D
ata
Entr
y:EA
RLY
Hel
en F
.G
ary
B.,
Judi
th S
.G
ary
B.
LATE
Mar
y A
nn,
Food
Pan
try:
EAR
LYA
na P
.A
nges
C.,
Fran
kie
F.S
usan
R.,
Elis
eH
ELP,
HEL
PA
lesk
a J.
LATE
Mar
tha
H.,
Judy
W.,
Ted
K.
HEL
PTe
d K
Dot
tie T
., H
ELP
Kip
T.,
Brid
get D
., Je
nnife
r E.,
Len
D.,
Ben
te S
2829
30Sh
oppi
ng, B
read
:B
arba
ra C
.
Adm
in, D
ata
Entr
y:EA
RLY
Judi
th B
.Ju
dith
S.
LATE
Food
Pan
try:
EAR
LYH
ELP
Ang
es C
., Fr
anki
e F.
Sus
an R
., E
lise
LATE
Mar
tha
H.,
Judy
W.,
Ted
K.
HEL
PTe
d K
BC
M O
FFIC
E C
LOSE
D IN
O
BSE
RVA
NC
E O
F LA
BO
R D
AY
BC
M O
FFIC
E C
LOSE
D
Tee
it U
p G
olf
Tour
nam
ent
SHIF
T H
OU
RS
Early
: 10
-1La
te: 1
-4 e
xcep
t Th
urs
(see
sch
edul
e)
BC
M S
uppo
rt S
ched
ule
SEPT
EMB
ER 2
015
Mon
day
Tues
day
Wed
nesd
ayTh
ursd
ayFr
iday
Satu
rday
12
34
5M
grR
obyn
Rob
ynR
obyn
Rob
yn, M
ary
F
AM
Miri
am T
., La
urie
C.
Cha
rlotte
P, J
udy
L, B
obC
orrie
W, J
uani
ta H
, Pat
sy P
., Ly
nne
FD
iann
a W
-P.,
Ann
e A
., B
ill S
.
PMM
eryl
D, L
ouis
e C
., M
ary
M.,
Je
nnife
rJu
dy W
., H
ELP,
HEL
P, H
ELP
Har
riett
S.,
Den
ise,
HEL
P,
HEL
PFr
anni
e D
, Je
nnife
r, C
orlis
s N
, C
assi
dy C
.7
89
1011
12M
grR
obyn
Rob
ynR
obyn
Rob
yn, M
ary
FS
uzan
ne P
.
AM
Miri
am T
., La
urie
C.
Cha
rlotte
P, J
udy
L, B
obC
orrie
W, J
uani
ta H
, Pat
sy P
., Ly
nne
FD
iann
a W
-P.,
Ann
e A
., B
ill S
.Je
nny
H.
PMM
eryl
D, L
ouis
e C
., M
ary
M.,
Je
nnife
rJu
dy W
., H
ELP,
HEL
P, H
ELP
Har
riett
S.,
Den
ise,
HEL
P,
HEL
PFr
anni
e D
, Je
nnife
r, C
orlis
s N
, C
assi
dy C
.M
erce
des
M, C
arlo
tta P
, HEL
P
1415
1617
1819
Mgr
Rob
ynR
obyn
Rob
ynR
obyn
Rob
yn, M
ary
FS
uzan
ne P
.
AM
Lee
S.,
Larr
y C
, Les
lie R
.M
iriam
T.,
Laur
ie C
.C
harlo
tte P
, Jud
y L,
Bob
Cor
rie W
, Jua
nita
H, H
elen
M.,
Ann
e G
., P
atsy
P.,
Lynn
e F
Dia
nna
W-P
., A
nne
A.
Geo
rge
J. (3
), H
ELP
PMLe
anne
B.,
HEL
P, H
ELP
Mer
yl D
, Lou
ise
C.,
Mar
y M
.,
Jenn
ifer
Judy
W.,
HEL
P, H
ELP,
HEL
PH
arrie
tt S
., D
enis
e, H
ELP,
H
ELP
Jenn
ifer,
Cor
liss
N, C
assi
dy C
.M
erce
des
M, C
arlo
tta P
, Hol
ly
R.,
Jolie
G.
2122
2324
2526
Mgr
Rob
ynR
obyn
Rob
ynR
obyn
Mar
y F
Rob
yn
AM
Lee
S.,
Larr
y C
, Les
lie R
.M
iriam
T.,
Mar
iann
e, H
ELP
Cha
rlotte
P, J
udy
L, B
ob,
Cor
rie W
, Jua
nita
H, H
elen
M.,
Ann
e G
., P
atsy
P.,
Lynn
e F
Dia
nna
W-P
.,Ann
e A
., B
ill S
.Je
nny
H, D
enis
e H
,
PMLe
anne
B.,
Ann
B.,
HEL
PM
eryl
D, L
ouis
e C
., M
ary
M.,
Je
nnife
rJu
dy W
., H
ELP,
HEL
P, H
ELP
Har
riett
S.,
Den
ise,
HEL
P,
HEL
PJe
nnife
r, C
orlis
s N
, Cas
sidy
C.
Mer
cede
s M
, Car
lotta
P.
2829
30M
grR
obyn
Rob
ynR
obyn
AM
Lee
S.,
Larr
y C
, Les
lie R
.M
iriam
T.,
Mar
iann
e, H
ELP
Cha
rlotte
P, J
udy
L, B
ob
PMLe
anne
B.,
Ann
B.,
HEL
PM
eryl
D, L
ouis
e C
., M
ary
M.,
Je
nnife
rJu
dy W
., H
ELP,
HEL
P, H
ELP
BU
CK
HEA
D T
HR
IFTI
QU
E C
LOSE
D
SHIF
T H
OU
RS
Early
: 10
-1La
te: 1
-4
Buc
khea
d TH
RIF
Tiqu
eSE
PTEM
BER
201
5
BU
CK
HEA
D T
HR
IFTI
QU
E C
LOSE
D
The Murray Building
2847 Piedmont Road NE, Atlanta, GA 30305
www.buckheadchristianministry.org
404.239.0058
Read the Volunteer Voice,
Win $20!
The first person to EMAIL the answers to
the questions below to Tiffany at
will win a $20 Target gift card!
Ready….Set….Go!!
1. Who is the new Services Director?
2. Name one church hosting a food drive in
September?
3. What are the dates for the 2015 Joyous Toys
Store?
Do you follow BCM on
Facebook and Twitter?
Help to spread the word about BCM by interacting with
us on Facebook and Twitter. Just a simple click can
expose your followers to the work we are doing at
BCM, growing our reach in the community and getting
more people involved.
Joining us on social media is a great way to stay
connected with BCM and share your volunteer
experience!
@BuckheadChristianMinistry
@BCMAtlanta
Staff Phone Extensions
Mary Alvarez-Hall 117
Tiffany Banks 111
Mary Brannon 124
Najah Douglass 102
Michelle Ramirez Haynie 118
Sue E. Holec 125
Robyn Hazelrigs (404) 365-8811
Julie Levy 122
Daphne Walker 129
Eloise Williams 112
SAVE THE DATE!
December 7-11
Peachtree Presbyterian Church