Volunteer Services UpdatePresentation for SVCC Leadership 2014Jeremy Brewer, Director of Volunteer Services

AgendaVolunteer Services

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Volunteer Mission& Compassionate Care

Composition Who we are and what we do

Hours of Service How much time/talent we give

Benefits Getting the most out of it

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Gift Shop/Coffee StationShop here first

FundraisingRaising dollars for the ED

LifelineHome emergency phone system

Your Questions Wrap it up with a smile

Volunteer Mission

Mission of Volunteer Services

• Give the gift of kindness.• Perform meaningful tasks.• Raise funds for hospital

programs.

Compassionate Care too

Being an extension of the excellent staff at Simi Valley Hospital in caring for the physical, mental and spiritual needs of our patients, their families and our colleagues.

Being present with a smile on our face and love in our heart as we meet, greet and assist everyone we encounter with warmth, kindness and acceptance.

Volunteer Composition & Duties 212 Volunteers Contributing

Clinical Areas: Medical/Surgical, CDC, Telemetry, Surgery, Laboratory, Emergency, Home Health.

Non-Clinical Areas: Admitting, Finance, Marketing, Foundation, Gift Shop, Café Express, Spiritual Care.

Special Duties: Pet Therapy, Lifeline, Courtesy Shuttle, Fruit Delivery, Fundraising, Annual Flu Clinic, Prostate Clinic.

Volunteer Team: Adult: 151 members

Junior: 52 members

Sustaining: 9

Paid Team: One director &

One

Cashier/Barista

Guild Board: 14 volunteers who

donate their time

to leadership (also

volunteers)

•Volunteers donated 25,675 hours of service in 2013.

•These hours translate to $640,848.00 of service to the

organization (Average wage in California is $24.96).

Volunteer Hours Giving time and talent

• Free lunch in the Café for every 4-hours of volunteering.

• Free CPR classes after 3 months services• 10% Discount in the Gift Shop.• An annual gift during the winter holiday

season. • Annual Volunteer Guild Recognition

Banquet at the Grand Vista. • The good vibrations of helping your

community and your fellow-man.

Benefits of Volunteering at SVHThe rewards of participating with your community hospital

We are in our final year of a 5 year, $250,000 commitment to fund the new Emergency Department Lobby.

Last year we netted more than $70,000 in gift shop and fundraising revenue to meet that commitment.

Shopping our Gift Shop, chugging coffee at the Café Express and having fun at our fundraisers helps with our commitment—Thanks!

Fundraising A Five Year, $250,000 Emergency Department Lobby Sponsor

$200,000 raised since 2010!

$200,000 raised since 2010!

• Hours: Monday – Friday, 6:30 a.m. – 2:30 p.m.

• Joelle Behrens (left) is my only paid staff.

• The Director of Volunteer Services manages the Café Express with help from our Guild Treasurer.

• We have 2 volunteers assisting the barista with beverage making, customer service and everything in between.

Café Express – A Good Cup of “Joe”Coffee & Pastries Buy a New Emergency Department

Gift Shop Ensures Funding of ProgramsHome, Garden, Baby, Jewelry … More Than Candy and Flowers!

Make the Gift Gallery a destination gift shop when looking for mom, dad, brother, sister or yourself. Remember, we give the profits back to the hospital for facility and program development!

• Nineteen SVH volunteers install Lifeline units and coordinate billing.

• Simi Valley and Moorpark has 285 units active. • We received more than 4,000 calls with 175 of those being

incident calls in 2013! • $21,000 netted in 2013. Funds are reinvested into the

purchase of new equipment and subscriber concessions. • Information available on the SVH website or by calling

805-955-6954 (number is printed in the SVH phone directory).

Lifeline Program Still Here & Vibrant

Click here at WWW. SimiValleyHospital.com to access information about the Simi Valley Hospital Lifeline program!

Visit WWW.SimiValleyHospital.com and click here to visit the Volunteer homepage and to download an application.

Becoming a Volunteer Visit our Website…

Thanks, All! Questions?