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Page 1: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

Volume No : 3 Issue No : 8 April 2015

1

25th

Edition

Page 2: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

25th

Edition

Table of contentsEditorial

Message from Director

Contribution by committee

MARKET SNAPSHOT.

FUND FACTS : UTI INFRASTRUCTURE FUND.

Faculty Write-up’s

INVESTMENT, RE-INVESTMENT IN GOLD DEPOSIT SCHEME

CAN WE TEACH THIS IN CLASS ROOM

Guest Faculty Write-up’sEMPLOYEE RETENTION: “A BIGGEST CHALLENGE IN PRESENT COMPETITIVE ENVIRONMENT” -

PROF: ALOK V. GADDI DR. MAHESH G DESHPANDE

ECRMCONTRIBUTION TOWARDS THE EFFECTIVE BUSINESS

Events and Happenings

THE OUTBOUND PROGRAM

USES OF CLOUD COMPUTING TO MANAGE BUSINESS’ BY MR. VEERU UPPIN,

CAMPUS TO CORPORATE

IMERGE-15 NATIONAL LEVEL FEST IN BELGAUM

DECATHLON 2K15

PAPER PRESENTATION

Academic Corner

BOOK REVIEWS.

QUIZOMANIA

Feedback

Best Wishes

BHUMIKA AWARDS

2

Page 3: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

25th

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We are pleased to release the GBS Focus April-2015 issue to our esteemed well

wishers.

April has been a month full of activities. The month began with Mr Veeru

Uppin, CEO AaaRgees, Business Solutions, Hubli conducting a session on

Cloud Computing to the students.

The students of first year MBA went on two day outbound to Pune and visited

NDA and other places helping their learning.

GBS saw its students participating in two management festivals at Belgaum

and Hubli and winning the events. Kudos to the winning team.

“Campus to Corporate” a well designed programme to help the students at under

graduate levels to get the feel of placement process was a contribution to the

society by GBS.

Half a day workshop to the students of Shiggaon College on Personality

Development and a visit to Akshya Patra was a further addition to the GBS

efforts to help the under graduate students and thereby the society.

While all this was on, the academic process went on and was closed for the

students to write the final examination.

3

Dr.Ramakant KulkarniEditor GBS FOCUSFrom The Desk of Editor…

Page 4: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

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Make in India is the buzzword these days and has the potential to be a game changer.GBS is planning to host a national conference on this theme soon. We seek yourwhole hearted patronage as always and contribution in the form of papers

On the faculty front, two faculty presented papers at Jain Institutions at Bangaloreadding to their academic progress. The case contribution by a faculty based on the liveexperience highlights the academic progress further.

The contribution by two well wishers is brought to you in the articles they have sent.

The book review, the market watch and quiz continue to appear as a regular feature.

As the academic year comes to an end we go off line. As per the practice with thisissue for next few months and promise to come back in few months once theacademic year commences with a new batch. Before that we wish our out going batchall the best for their career as they pass out in the meantime.

You have been sending us your timely feedback to our monthly GBS Focus issues. Wehave compiled all such feedback received from you right through this year and thesame is brought to you in this issue.

We profusely thank you for your support during the year and do look forward toreceive the same next year once we come back with GBS Focus next year.

The editorial team has done a great job well supported by all the staff at GBS andthey deserve the appreciation. Kudos to all of them for the excellent work done.

With Kind Regards

Ramakant Kulkarni.

Back to contents

Page 5: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

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Message from Director

Let me begin this note with best wishes to all our students for the examinations

of semester II and IV. It has been a busy year as always at GBS, as we have a

calendar packed with events and activities. These are great opportunities for

testing the experience and bring in new learnings.

With the academic sessions having ended, it is time now for faculty to review

their approach and find out ways and means to make things even better. This

introspection will lead to an even more fruitful interaction with students in the

next semester. The business environment is becoming more unpredictable and

challenging. With the Indian economy showing some positive energy, it is time

to be optimistic. This demands an even greater degree of measured response

from the faculty and students.

Students have always been the moving force and their contribution needs

recognition. They have brought laurels to GBS in academic as well as extra-

curricular activities. Our focus at GBS is to create well rounded individuals and

students are given opportunities in academics, sports, co-curricular and extra-

curricular activities to excel. Commitment, honesty, single minded approach to

a task, enthusiasm, transparency and sincerity to the purpose are all the qualities

a corporate looks for. These, coupled with knowledge gained from books and

the experience from teachers and projects, go a long way in creating these

future managers.

GBS has been built with great care and dedication and will ensure that we all

achieve our individual aspirations and collective goals. I owe a lot to Dr.

Ramakant Kulkarni for his able leadership over the years. He is a source of

knowledge to the team and a guide on whom I can rely upon. I wish to put on

record all the good work done by the faculty and non-teaching staff to make this

year go as planned. Later this year we planned to host national conference on

Make in India. It will help us to create a platform for industry leaders to their

strengths transform the employment scene in the region

I am sure, with the kind of positive environment within and outside of GBS,

students can look forward to great careers in future. My best wishes to all.

Back to contents

Prof: Uday Lawate

Page 6: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

S&P BSE Sensex (27011.31)

Ind

ia -

Eq

uit

y

Market Snapshot

S&P BSE Sensex ended the Aprilmonth on a weak note at27011.31 with a loss of 946points / 3.38% on monthlyclosing basis.

S&P BSE Mid-Cap registered aloss of 1.46% and while S&PBSE Small-Cap indices endedflat at 0.49% for the month.

BSE Sectoral Indices Performance in the Month

Top Sensex Gainers in the Month

Company% Chg

(M-o-M)

Tata Steel 13.78%

Sesa Goa 10.85%

ICICI Bank 5.06%

Top Sensex Losers in the Month

Company% Chg

(M-o-M)

Wipro -14.22%

Infosys -12.37%

Hero Motors -11.85%

Disclaimer: The information contained here was gathered from sources deemed reliable; however, no claim is made as to accuracyor content. This is an informatory report and does not contain specific recommendations to buy or sell at particular prices or times.

Invite your feedback on [email protected]

Mr. Prasad KulkarniFaculty (Finance)

[email protected]

-10.00%

-8.00%

-6.00%

-4.00%

-2.00%

0.00%

2.00%

4.00%

6.00%

BSEAuto

BSEBankex

BSE CD BSE CG BSEFMCG

BSE HC BSE IT BSEMetal

BSE Oil& Gas

BSEPower

BSERealty

255002600026500270002750028000285002900029500

4/1

/20

15

4/6

/20

15

4/7

/20

15

4/8

/20

15

4/9

/20

15

4/1

0/2

015

4/1

3/20

15

4/1

5/20

15

4/1

6/2

015

4/1

7/20

15

4/2

0/2

015

4/2

1/20

15

4/2

2/20

15

4/2

3/20

15

4/2

4/2

015

4/2

7/20

15

4/2

8/2

015

4/2

9/2

015

4/3

0/2

015

Back to contents

Page 7: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

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Rs. 10,000 invested at inception in UTI Infrastructure

Scheme vs. S&P BSE 100

Ind

ia –

Mu

tual

Fu

nd

s

Mr. Prasad KulkarniFaculty (Finance)

[email protected] Facts: UTI Infrastructure Fund

Investment Objective

Sectoral Breakdown (% as compared to Benchmark)

Risk Measure

Fund Benchmark

Beta 0.88

Standard

Deviation

(annual)

12.8% 13.8%

Portfolio

Turnover

Ratio (annual)

0.27

Management Style

L L & M M & S

Aggressive

Moderate

Conservative

Note: L=Large, M=Medium, S=Small

The Fund is suitable for Investors who are seeking*

Long – Term Capital Growth

Investment in predominantly in equity instruments of top 100 companies by market capitalisation

High Risk

*Investors should consult their financial advisor if in doubt about whether the product is suitable for them

The fund aims to provide long term capital

appreciation / dividend distribution by investing

predominantly in equity and equity related

instruments of top 100 stocks by market

capitalization. There can be no assurance that the

investment objectives of the scheme will be

realised.

Disclaimer: The information on this document is collected from the deemed reliable sources and is provided for information purpose only.

Invite your feedback on [email protected]

Back to contents

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THE OUTBOUND

PROGRAM

(April 12-13th 2015)

Finally the much awaited and anticipated Outbound program arrived on the 12th and

13th of April 2015.The students were excited to the core and in all 102 students joined

the touring party. All the students were divided into groups of 12-13 members and

were assigned to the 8 student coordinators. The tasks of checking attendance and

discipline were given to the student coordinators. The student coordinators reported to

the central student coordinator. The central student coordinator in turn reported to the

faculty coordinator. So a very neat reporting structure was created which worked very

efficiently. The touring party was accompanied by 6 staff members. The program was

coordinated by Joha Adventures Private limited.

The journey commenced on the night of 11th April 2015 at 10 pm from GBS campus.

Two buses and one tempo traveller were arranged for the travel. We arrived at 6 am at

Pune.

On day one, after having our breakfast, we proceeded to the National Defence

Academy (NDA) situated at Khadakvasla on the outskirts of Pune. As we entered in

to the vast campus of NDA, our expectations just sky rocketed. The words at the

entrance of the main building read “CREATOR OF GENTLEMEN & WARRIOR”

enamored us. Next, we proceeded to the aircraft hangar where 2 seater chetak engine

powered aircrafts were stationed. The personnel explained us the physical features of

the aircraft in terms of length, breadth, wing span, flying speed, fuel capacity etc.

Usually they conduct two sorties a day, one in the morning and one in the evening.

From here on we proceeded to the auditorium. We were shown a 20 minute video clip

on the life of an NDA cadet. The course encompasses both strategic thinking as well

as a tough physical regimen. Physically the cadets are pushed to the limits up to the

point where the body becomes irrelevant and its all about the mind driving you to

your destination. It was a great experience to see young men training for combat roles

and the ultimate high was their pass out parade. They train for hours and hours

together to get everything right in their parade. It’s no surprise that they can give a

flawless guard of honour to the visiting dignitaries. From here on, we moved to the

museum where we were shown various kind of weaponry in the defense arsenal, war

memoirs, portraits and achievements of outstanding NDA cadets who went on to

achieve laurels for the country.

Mr.Nitinchandra

(Co-ordinator)

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General Khetrapal was one among them who laid down his life for the country and

was awarded the Ashok Chakra. All this was a proud and humbling moment for all of

us.NDA truly stands for discipline, teamwork and leadership of the highest class.

In the evening the students had a nice time shopping for their friends and family.

On day two, after having our breakfast, we proceeded to the Adlabs IMAGICA water

park situated 85 kms off Poona on the Poona –Bombay expressway. The journey was

of 3 hours and we reached the location at around 12.15 pm. The students and staff had

a great time for the next 7 hours as they enjoyed the various water games at the park.

Finally we left the park at 8 pm. On the way we had our dinner at a local restaurant

and reached Hubli at 7 am on Tuesday.

The accommodation was good, the food was decent and all the students were well

behaved throughout the journey. I thank all my student coordinators and my staff

colleagues for assisting and supporting me throughout the tour.

Page 10: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

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Back to contents

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The session was conducted ininteractions with 96 students andteaching faculty members. Thesession was an attempt to study theterm Cloud, connecting of remotelocation, Cloud Computing and howthe Cloud Computing is making ourbusiness application mobile andcollaborative. The models andservices in working behind thescene making the cloud computingfeasible and accessible

‘USES OF CLOUD COMPUTING TO

MANAGE BUSINESS’

Mr. VEERU UPPIN,

CEO, AarGees Business Solutions,

Hubli/Bangalore.

01-Apr-2015

Dr. Bhargav RevankarCo-ordinator

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USES OF CLOUD COMPUTING TO

MANAGE BUSINESS

On 01-Apr-2015 a session was delivered "Uses of Cloud computing tomanage” by Mr. VEERU UPPIN, AarGees Business Solutions,Hubli/Bangalore.

The session was conducted in interactions with 96 students and teaching facultymembers. The session started with the detailing of the term Cloud, connectingof remote location, Cloud Computing and how the Cloud Computing is makingour business application mobile and collaborative. The models and services inworking behind the scene making the cloud computing feasible and accessibleto end users are (a) Deployment Models (b) Service Models.

PUBLIC CLOUD – allows systems and services to be easily accessible to thegeneral public. Public cloud may be less secure because of its openness, e.g., e-mail.

PRIVATE CLOUD – allows systems and services to be accessible within anorganization. It offers increased security because of its private nature.

COMMUNITY CLOUD – allows systems and services to be accessible by groupof organizations.

HYBRID CLOUD – is a mixture of public and private cloud. However, the criticalactivities are performed using private cloud while the non-critical activities areperformed using public cloud.

Service Models are the reference models on which the Cloud Computing is based.These can be categorized into three basic service models as listed below:

(a) Infrastructure as a Service (IaaS)

(b) Platform as a Service (PaaS)

(c) Software as a Service (SaaS).

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There are many other service models all of which can take the form like XaaS,i.e., Anything as a Service. This can be Network as a Service, Business as aService, Identity as a Service, Database as a Service or Strategy as a Service.

The Benefits

Cloud Computing has numerous advantages.

One can access applications as utilities, over the Internet.

Manipulate and configure the application online at any time.

Installation of a specific piece of software to access or manipulate cloudapplication is not required.

Cloud Computing offers online development and deployment tools,programming runtime environment through Platform as a Service model.

Cloud resources are available over the network in a manner that provides platform independent access to any type of clients.

Cloud Computing offers on-demand self-service. The resources can be used without interaction with cloud service provider.

Cloud Computing is highly cost effective because it operates at higher efficiencies with greater utilization. It just requires an Internet connection.

Cloud Computing offers load balancing that makes it more reliable.

Business Applications:

Cloud computing has made businesses more collaborative and easy byincorporating various apps such as MailChimp, Chatter, Google Apps forbusiness, and Quickbooks.

Mail Chimp: It offers an e-mail publishing platform. It is widely employed bythe businesses to design and send their e-mail campaigns.

Chatter:Chatter app helps the employee to share important information aboutorganization in real time. One can get the instant feed regarding any issue.

Page 14: Volume No : 3 Issue No : 8 April 2015 · DECATHLON 2K15 PAPER PRESENTATION Academic Corner BOOK REVIEWS. QUIZOMANIA Feedback Best Wishes BHUMIKA AWARDS 2. 25th Edition We are pleased

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Google Apps for Business: Google offers creating text documents,spreadsheets, presentations, etc., on Google Docs which allows the businessusers to share them in collaborating manner.

Quick books: It offers online accounting solutions for a business. It helps inmonitoring cash flow, creating VAT returns and creating business reports.

Data Storage and Backup: Box.com, Mozy, Joukuu are the applicationsoffering data storage and backup services in cloud

Management Applications: There are apps available for management tasksuch as time tracking, organizing notes.

TOGGL :It helps in tracking time period assigned to a particular project.

EVERNOTE is an application that organizes the sticky notes and even canread the text from images which helps the user to locate the notes easily.

OUTRIGHT :It is an accounting app. It helps to track income, expenses,profits and losses in real time.

Social Applications: There are several social networking services providingwebsites such as Facebook, Twitter, etc.

Cloud Computing Providers:Salesforce.com,Appistry, AppScale, AT&T ,Engine

Director Prof. Uday Lawate welcomed the Guest Speaker. Prof BhargavRevankar introduced the Guest to the gathering. Students posed variousquestions and sought answers after the session

Back to contents

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Campus to Corporate

A practical approach towards recruitment process

22nd April 2015

Campus to Corporate is a unique program designed for the undergraduate

students. Based on the past experience of interacting with the undergraduate

students, trying to understand the career goal after graduation. It was found that

majority of students choose job and hardly a small percentage prefer for higher

education. The reason for choosing job is varied few said they need to support

their family, other financial problem to undergo higher education, yet other said

degree/PG doesn’t matter in the corporate world, if the candidate perform in the

job. Going by the assumption that the students takes up Job after graduation.

We started doing brainstorming as to how to guide the students on recruitment

process and help them to prepare their mindset to be ready to face the corporate

world. In almost all the degree colleges, the career guidance officer will make

lot of effort to orient the students on campus placement and also on the job

opening available in various sectors. At the same time he also helps the students

by organizing seminars, workshop and Mock tests. Yet the mindset of student is

same. The feel getting job is a cake walk. With this pre notion and background.

A team of faculty members of GBS, Hubli under the leadership of Prof.

Mahesh Bendigeri came up with the concept called Campus to Corporate – A

practical approach towards recruitment process in the form of competition.

The objectives of this competition were to put the student in the shoe of a job

seeker and make him undergo the various rounds that are conducted for the

actual job opening. To orient him the importance of Management Education and

bridge the gap that higher education always lead to better career prospect.

The competition was conducted in two phases. 1st Phase was held in the

respective degree college where the student is studying, by administering 30

min aptitude test, objective type. And the top 5 students of each college &

stream were shortlisted based on the score and intimated them for final round.

Prof.Mahesh Bendigeri

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A team of faculty, admin and support staffs were sent across 6 districts i.e.

Dharwad, Gadag, Bijapur and Bagalkot, Haveri and Uttar Kannada covering 75

degree colleges and 1235 final year students taking part in the 1st round. This

round was held between 6th April to 11th April 2015.

Out of this 169 students were shortlisted and intimated them to attend the final

round on 22nd April at GBS campus. On 22nd April 44students has participated

in the final round. The final round comprised of General Studies with MCQ for

45 min. The questions were set on all the domains covering history, geography,

physics, chemistry, GK, commerce, economics, banking, etc. To orient the

students on the importance of Management Education – we had requested Mr.

Ramani- Varnaz Bangalore to conduct the session. Our Placement Director Mr.

Nagaraj Goudar with his rich experience in recruitment process, oriented the

students on recruitment process.

Later the students were formed a group of 8 and Group Discussion was done.

The score in General Studies and Group Discussion were considered for

selecting top 10 students for Personal Interview. The personal interview was

conducted by expert panel members consisting of Mr. Prakash Yellavati – SEBI

Trainer and Financial Advisor, Mr. Ramani – Varnaz Bangalore, Mr. Howard W

– Director Placement. Mr. N I Rodlin from KLE BBA college bagged the first

prize, Ms. Sneha Churi from Sana college bagged second prize and Ms.

Shahnaz Goundi from Nehru college bagged Third Prize. In addition to this 5

consolation prizes were given to the students and all the students got

participation certificate. Overall the students gave good feedback about the

event. It was a eye opener for the students in terms of understanding there

strength and weakness and their level of preparedness to face corporate world.

The event was well supported by Management, Directors, all the faculty

members, admin staff and support staff and the students.

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eCRMCONTRIBUTION TOWARDS THE EFFECTIVE BUSINESS Prof Vivek Desai, Chanakya Indian Management

Abstract:

Customer relationship management (CRM), it is always an amount of

confusion regarding its domain and the meaning. The attempt is made to

explore the conceptual fundamentals of CRM by examining the literature on

relationship marketing that contributes to the knowledge of CRM and a route

towards eCRM. A CRM process is proposed to build customer base for the

corporate in total.

KeyWords: Customer Relationship Management; Relationship Marketing;CRM, eCRM.

Customer relationship management (CRM) has attracted the expanded attention

of all practitioners and business houses. More and more corporations are

adopting customer-oriented strategies, cultures, programs, and technology for

effective customer relationship management. It is the fact that they need to

know their customers and total knowledge in order to build pleasant partnering

relationships with respective customers. Abundant new technologies interface

with their customers itself a new challenge, and which is developing and

bringing sea changes in integration between marketing, sales, and customer

service functions in any business house. For professionals CRM represents an

enterprise approach to developing knowledge base about customer behavior and

preferences and to evolving programs and strategies that encourage customers

to continually enhance their business relationship with the organization.

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Implementing technology base CRM best practices is a big challenge of ensuring andbalancing your infrastructure and equipped to reach the goals of the business house.

CRM in ecommerce has transformed the online advertising, promotions, sellinglandscape, and it is up to company to realize the potential that e-CRM or m-CRMbrings to your company. Few of the best practices in CRM with the pros are:

1. Determination of your business goals and objectives. Develop the mobile CRMintegrations aligned to business goals. The reviewing and testing the systems beforeexercising with customer operate in accordance with existing business objectives iscore

2. Understand the roles, ease and needs of your end user. Believe that there is no‘one solution fits all’. Do enough research on how consumer behavior before propermobile CRM best practices instituted.

3. Choice of the right technology. We should have zero down which technologycomponents to use to support to latest mobile CRM for the best practices for thecurrent market. Pick of the right telecommunications provider, devices, platformsand operating systems is the key.

4. Up-to date and any time access of business critical information on the move. Byresearcher it is proved that the most important value in electronic CRM lies in itsconvenience, mobility and ease of use.

5. M-CRM initiatives need to align with overall mobile strategy. Priority towardsconsiderations of user experience, security, governance, devices and applications ismust.

6. Beware of the effects of m-CRM. Research reports and statistics of mobile CRMmade sales people 6.6% more productive, collectively resulting up-selling and crossselling caused a 6.9% increase.

7. “How to sort data?” is a BIG question to any business house. The best part of m-CRM is appropriate sorting involves determining how your brand will spear throughall of the mobile data that with security amongst consumers.

8. Training: mobile CRM practices comewith a set of new tools, frameworks andsystems to learn. Employees will have to learn how to use the software that is createdand handle the customer queries.

9. Data safety: The big customer data flow in, and need to determine where the dataflow and safety measures. Security is a seriously fundamental of m-CRM process.

10. Frame the right execution methodology. Finally, it is a strategic approach forexecution. Focus on team initiative, timelines, prioritization and technologydeployment.

Above are the controlling-CRM best practices, if practiced, will result in rapidimprovement of customer service and operations infrastructure. Further your CRMsystem will purely integrate into the overall business models that routine process andexecutions goes with ease.

Back to contents

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Can We Teach This In Class

Room?

Recently I had an occasion to visit a textile showroom of repute in Bangalore tobuy quite a sizeable quantum of textile and of course in money term a big buyfor me befitting the occasion. It was obvious that we were to spend couple ofhours in the showroom to complete the purchases. The time being spent wasgoing to be really more with the ladies wares were being purchased and aboutfive ladies were to do the decision making. Patience was the key for me besidesthe money. I was ready for both so I decided to learn something applying theobservation method of learning. A junior member of ladies team had goneahead to the showroom to book a space to avoid the rush which was expectedand it has been a routine in that showroom. She had done some ground workbefore the full team could reach there and settle for the main job.

We were being attended by a counter sales person (CSP) who was about 35years in age. Heaps of after heaps he poured the material before us and made uscomfortable and familiar with the variety the showroom could offer. Beforethat, over hearing the talk among the team that one of the ladies was not to siton the floor( more as a matter of convenience) he offered a chair to her whichshe did not ask and eventually she sat down on the floor though with the othermembers of the team.

While the decision making began among the team he very carefully starteddown playing the price aspect of the items pushing the team towards the choiceand liking aspects, talking more on design, color, how the item suits the personand so on. Tirelessly he sat down and got up to show the item making himself amodel to show case how the item would look when it is worn.

After about an hour or so realizing that the team was not heading towards anydecision and the sales was not closing, he slowly shifted his focus on closingthe sales by pushing the team towards decision. Within next few minutes theteam closed quite a few items.

Dr.Ramakant Kulkarni

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While this was on, he kept his ears wide open to the talks the team was doing

among themselves that an item was to be finalized for a lady who was an

important member of the family but she was not the part of team sitting there in

showroom as such the team was not able to decide her choice, he quickly

realized that and started helping the team to close the item for her by taking her

name(nick name as was being used by the team, once again hearing from the

team) repeatedly which not only brought humor and eased tense moments but

also helped the team a great deal.

The icing on the cake was yet to come. Most of the purchasing was over and the

billing was done, he personally took the items to the billing counter and assisted

in billing giving priority to our items( as well as helping the counter cashier on

the various discounts those were available) in the long queue in front of the

billing counter.

In the mean time the team realized that they had forgotten an item for a young

female as she was not around. The CSP was called in again for this but the team

had a doubt if the young female would accept the choice made. The CSP had a

readymade solution that we never thought. He sought the whats app contact of

the young female and sent her the samples selected to help make her choice

using his cell phone loaded with whats app, made the team member call her and

got the decision within few minutes and thus helped the team close the sale.

A barely educated but well versed and astute CSP gave a lot to think and learn

to me.

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What learning we got from this CSP

• He should lead to closing of sales.

• He has to have lot of patience.

• He should play down the price part shrewdly.

• He should have good knowledge of mobile phone technology useful for his job.

• He should take the buying team along and assist in decision making.

• He should subtly make use of humor to the advantage of closing the sales.

• He should be sensitive to the buyer’s difficulty and assist in overcoming (Achair was offered to a lady who was not able to sit on the floor much before shecould ask for it).

• He should suggest options on items and help making the choice.

• He should have ownership for the things he is doing as well as inspiration to dothe things.

I came out wondering can all these things be taught in the formal class room inthe management school.?

Do these things come by experience alone?

Can these things be converted into a theory and build a model?

Back to contents

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“Employee retention: A Biggest Challenge

in Present Competitive Environment”

Prof: ALOK V. GADDI Dr. MAHESH G DESHPANDEAbstract

In the present competitive Business environment, the goal of every employer isusually to decrease employee turnover, thereby decreasing training costs,recruitment costs and loss of talent and organizational knowledge. Byimplementing lessons learned from key organizational behavior conceptsemployers can improve retention rates and decrease the associated costs of highturnover. However, this isn't always the case. Employers can seek "positiveturnover" whereby they aim to maintain only those employees who theyconsider to be high performers. This employee retention has become one of theimportant components in the companies’ strategies, to stay ahead of theircompetitive partners in terms of timely delivery of service and better quality ofservices to their customers, because of the reason that service differ from oneperson to another and retaining a high performer is the most for anyorganization .In this paper we highlight on the importance of retention to theorganization and various challenges in the competitive market .

Introduction

Human resources:is the set of individuals who make up the workforce of anorganization, business sector or an economy. "Human capital" is sometimesused synonymously with human resources, although human capital typicallyrefers to a more narrow view; i.e., the knowledge the individuals embody andcan contribute to an organization. Likewise, other terms sometimes usedinclude "manpower", "talent", "labor", and simply "people".

Human resource management

Human resource management (HRM or simply HR) is the management of anorganization’s workforce, or human resources. It is responsible for theattraction, selection, training, assessment, and rewarding of employees, whilealso overseeing organizational leadership and culture, and ensuring compliancewith employment and labor laws. In circumstances where employees desire andare legally authorized to hold a collective bargaining agreement, HR willtypically also serve as the company's primary liaison with the employees'representatives (usually a labor union).

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HR is a product of the human relations movement of the early 20th century,when researchers began documenting ways of creating business value throughthe strategic management of the workforce. The function was initiallydominated by transactional work such as payroll and benefits administration,but due to globalization, company consolidation, technological advancement,and further research, HR now focuses on strategic initiatives like mergers andacquisitions, talent management, succession planning, industrial and laborrelations, and diversity and inclusion.

In startup companies, HR's duties may be performed by a handful of trainedprofessionals or even by non-HR personnel. In larger companies, an entirefunctional group is typically dedicated to the discipline, with staff specializingin various HR tasks and functional leadership engaging in strategic decisionmaking across the business. To train practitioners for the profession, institutionsof higher education, professional associations, and companies themselves havecreated programs of study dedicated explicitly to the duties of the function.Academic and practitioner organizations likewise seek to engage and further thefield of HR, as evidenced by several field-specific publications.

Organization

A set up where individuals come together and work in together to achieve acommon goal is called as organization. Individuals working together in anorganization to earn their bread and butter as well as make profits are calledemployees. Employees are the lifeline of an organization and contributeeffectively to its successful running and profit making.

An organization can’t survive if the employees are not serious about it and aremore concerned about their personal interests.

Employee retention

Employee retention refers to the various policies and practices which let theemployees stick to an organization for a longer period of time. Everyorganization invests time and money to groom a new joinee, make him acorporate ready material and bring him at par with the existing employees. Theorganization is completely at loss when the employees leave their job once theyare fully trained. Employee retention takes into account the various measurestaken so that an individual stays in an organization for the maximum period oftime.

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Theory’s for Retention

Retention and Motivation Theory

Retention has a direct and causal relationship with employee needs andmotivation. Applying a motivation theory model, such as Maslow’s Hierarchyof Needs, is an effective way of identifying effective retention protocol

Herzberg's Theory

An alternative motivation theory to Maslow’s Hierarchy of Needs is theMotivator-Hygiene (Herzberg’s) theory. The theories have overlap, but thefundamental nature of each model differs. While Maslow’s Hierarchy impliesthe addition or removal of the same need stimuli will enhance or detract fromthe employee’s satisfaction.Herzberg’s findings indicate that factors garneringjob satisfaction are separate from factors leading to poor job satisfaction andemployee turnover.

Equity Theory

Equity Theory realizes the humanitarian concern with fairness and equality.While one party may be given motivational rewards and opportunities, theindividual will assess the work-reward ratio based on similar, externalpositions.

Why do Employees Leave?

Research says that most of the employees leave an organization out offrustration and constant friction with their superiors or other team members. Insome cases low salary, lack of growth prospects and motivation compel anemployee to look for a change. The management must try its level best to retainthose employees who are really important for the system and are known to beeffective contributors.

It is the responsibility of the line managers as well as the management toensure that the employees are satisfied with their roles and responsibilities andthe job is offering them a new challenge and learning every day.

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Need & Importance of Employee Retention

Let us understand why retaining a valuable employee is essential for an

organization.

Hiring is not an easy process: The HR Professional shortlists few individuals

from a large pool of talent, conducts preliminary interviews and eventually

forwards it to the respective line managers who further grill them to judge

whether they are fit for the organization or not. Recruiting the right candidate is

a time consuming process.

An organization invests time and money in grooming an individual and makes

him ready to work and understand the corporate culture: A new joinee is

completely raw and the management really has to work hard to train him for his

overall development. It is a complete wastage of time and money when an

individual leaves an organization all of a sudden. The HR has to start the

recruitment process all over again for the same vacancy; a mere duplication of

work. Finding a right employee for an organization is a tedious job and all

efforts simply go waste when the employee leaves.

When an individual resigns from his present organization, it is more likely that

he would join the competitors: In such cases, employees tend to take all the

strategies, policies from the current organization to the new one. Individuals

take all the important data, information and statistics to their new organization

and in some cases even leak the secrets of the previous organization. To avoid

such cases, it is essential that the new joinee is made to sign a document which

stops him from passing on any information even if he leaves the organization.

Strict policy should be made which prevents the employees to join the

competitors. This is an effective way to retain the employees.

The employees working for a longer period of time are more familiar with the

company’s policies, guidelines and thus they adjust better: They perform better

than individuals who change jobs frequently. Employees who spend a

considerable time in an organization know the organization in and out and thus

are in a position to contribute effectively.

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Every individual needs time to adjust with others: One needs time to know his teammembers well, be friendly with them and eventually trust them. Organizations arealways benefited when the employees are compatible with each other and discussthings among themselves to come out with something beneficial for all. When a newindividual replaces an existing employee, adjustment problems crop up. Individualsfind it really difficult to establish a comfort level with the other person. After strikinga rapport with an existing employee, it is a challenge for the employees to adjust withsomeone new and most importantly trust him. It is a human tendency to compare anew joinee with the previous employees and always find faults in him.

It has been observed that individuals sticking to an organization for a longer span aremore loyal towards the management and the organization: They enjoy all kinds ofbenefits from the organization and as a result are more attached to it. They hardlybadmouth their organization and always think in favor of the management. For themthe organization comes first and all other things later.

It is essential for the organization to retain the valuable employees showing potential:Every organization needs hardworking and talented employees who can really comeout with something creative and different. No organization can survive if all the topperformers quit. It is essential for the organization to retain those employees whoreally work hard and are indispensable for the system.

Employee Retention Strategies

The basic practices which should be kept in mind in the employee retention strategies are:

1. Hire the right people in the first place.

2. Empower the employees: Give the employees the authority to get things done.

3. Make employees realize that they are the most valuable asset of the organization.

4. Have faith in them, trust them and respect them.

5. Provide them information and knowledge.

6. Keep providing them feedback on their performance.

7. Recognize and appreciate their achievements.

8. Keep their morale high.

9. Create an environment where the employees want to work and have fun.

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These practices can be categorized in 3 levels: Low, medium and high level.

Challenges in Employee Retention

In the current scenario, a major challenge for an organization is to retain its

valuable and talented employees. The management can control the problem of

employees quitting the organization within no time to a great extent but can’t

put a complete full stop to it. There are several challenges to it.

Let see the challenges to employee retention:

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Let see the challenges to employee retention:

Monetary dissatisfaction is one of the major reasons for an employee to look for

a change. Every organization has a salary budget for every employee which can

be raised to some extent but not beyond a certain limit. Retention becomes a

problem when an employee quotes an exceptionally high figure beyond the

budget of the organization and is just not willing to compromise. The

organization needs to take care of the interests of the other employees as well

and can’t afford to make them angry. The salaries of the individuals working at

the same level should be more or less similar to avoid major disputes amongst

employees. A high potential employee is always the center of attention at every

workplace but one should not take any undue advantage. One should

understand the limitation of the management and quote something which

matches the budget of the organization. An individual should not be adamant on

a particular figure, otherwise it becomes difficult for the organization to retain

him. Remember there is a room for negotiation everywhere.

In the current scenario, where there is no dearth of opportunities, stopping

people to look for a change is a big challenge. Every organization tries its level

best to hire employees from the competitors and thus provide lucrative

opportunities to attract them. Employees become greedy for money and

position and thus look forward to changing the present job and join the

competitors. No amount of counseling helps in such cases and retaining

employees becomes a nightmare.

Individuals speak all kind of lies during interviews to get a job. They might not

be proficient in branding but would simply say a yes to impress the recruiter

and grab the job. It is only later do people realize that there has been a

mismatch and thus look for a change. Problems arise whenever a right person is

into a wrong profile. An individual loses interest in work whenever he does

something out of compulsion. The human resource department should be very

careful while recruiting new employees. It is really important to get the

reference check done for better reliability and avoid confusions later.

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Some individuals have a tendency to get bored in a short span of time. They mightfind a job really interesting in the beginning but soon find it monotonous and look fora change. The management finds it difficult to convince the employees in such cases.Individuals must also understand that every organization has some or the otherproblem and adjustment is required everywhere, so why not in the presentorganization? It becomes really difficult for the HR Department to find out whatexactly is going on in the minds of the individual. An individual should voice hisopinions clearly to make things easier for the management.

Unrealistic expectations from the job also lead to employees looking for a change.There is actually no solution to unrealistic expectations. An individual must be matureenough to understand that one can’t get all the comforts at the workplace just like hishome. Individuals from different backgrounds come together in an organization andminor misunderstandings might arise but one should not make an issue out of it. Anindividual must not look for a change due to small issues. One needs time to make hispresence feel at the organization and must try his level best to stick to it for a goodamount of time and ignore petty issues.

INTERVENTIONS TO RETAIN STAFF

Interventions to retain employee are most effective:

(a) Link staff retention with an effective recruitment and selectionprocesses

A lot of staff losses are caused by bad selection decisions, where the wrongperson is appointed for the job. To prevent this, accurate job descriptions mustbe developed that clearly identify the core competencies required for successfulperformance. And, just as importantly, these must be used during therecruitment and selection process.

(b) Link staff retention with an effective induction process

Best practice studies show that the first few weeks of employment areimportant for establishing employee commitment to employment. It is thereforeessential that line managers and human resource practitioners lay the foundationfor future commitment by being the part of the induction process.

(c) Integrate an employee development into retention strategy

Rather than sending new employees for long periods of training away fromwork, provide them with phased training that allows them to gradually acquirethe required knowledge and skills. This increases confidence in the work andalso builds the employee’s trust in the employer.

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(d) Provide growth opportunities

Besides making sure that employees are able to perform in their current jobs,

they need to be givenopportunities to grow by acquiring competencies that

improve their ability to work in other areas or at otherlevels.

(e) Reward employees who are high performers and value creators within

Department

Reward for excellent work can be both monetary and non-monetary. Ideally,

they should be immediate, linked to performance and individualized. For

example, a letter addressed directly to an employee thatrecognizes their outputs

and good work is much more valuable than a standard letter, addressed to all

staff, once a year.

(f) Lead by example

Most employees are more committed to their managers, fellow employees and

the culture that drives the department than to the department itself. After

establishing your department’s values it is essential thatmanagers are seen to be

living up to them. A leader must lead upfront not rear.

(g) Compensation

Although departments have little flexibility in how much employees are paid,

there are some measures you can make use of to find and keep employees with

scarce skills as indicated above. In additions, jobs in scarce and high risk

categories should be properly designed and evaluated to maximize the

compensation you can offer to candidates and employees. Department must

fully and correctly utilize the scarce skills allowances available for certain

categories of staff like social workers.

(H) Performance management

One of the most important management tools in the Public Service is the

implementation of Performance and Development Systems. Department must

ensure that such systems are available in both SMS andnon-SMS employees

and that utmost care is taken to ensure the fair, consistent and transparent

application of employee appraisal. Processes for awarding of pay progression

and bonuses should be managed fairly to avoid unhappiness and grievances.

Management capacity to deal with poor performers and staff development must

also be improved.

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(I) Career- pathing

Although modern departments no longer need to focus on long-term

employment, employees still need to be made aware that opportunities exist for

career growth and an increased level of responsibilities. These growth

opportunities might not always be upwards though. For example, some

employees may be satisfied with learning a new job that they are very interested

in even though it will not mean a promotion ora higher salary to them. The

establishment of a personal development plan for each employee is the joint

responsibility of line managers and employees and should have to linked to

their current competencies, performance management outcomes and the

department’s needs. Line managers and employees should review these plans

on a regular basis.

(J) Situational factors

A poor work environment leads to employees being unhappy at work and make

other job options attractive to them. In order to retain staff, management must

create work environment which takes consideration of:

Employee morale

Motivation

Employee morale

Motivation

Provision of strategic direction

Leadership and communication

Positive work challenges and

Employee’s empowerment

Conclusion

Hiring top-performing and enthusiastic employees requires a certain knack. But

keeping those employees is an art. Increasing retention requires careful

planning and implementation resulting in a solid program which is a very

complicated task. Companies must realize that by keeping their turnover levels

low, they are in fact improving their bottom line. The cost of replacing

employees is an excessive one which most companies cannot afford.

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Compared to the cost of retaining existing top performing employees, the cost

difference and time constraints are staggering. It is essential that every recruiter

and manager should be concerned with retention from the start of any recruiting

program. The process should be conscious of the end goal: to keep the

individuals who outperform in your company. Making the new employee aware

that the intention is to keep them as long as possible encourages the employee

in committing to long-term goals and planning within the organization. No

retention strategy is static but should be constantly evolving to suit the changing

needs of the workforce.

References

Spector, Paul E. "Measurement of Human Service Staff Satisfaction:

Development of the Job Satisfaction Survey." American Journal of Community

Psychology 13.6 (1985): 693-713. Web. 12 Mar. 2011.

Breaugh, James A., and Mary Starke. "Research on Employee Recruitment: So

Many Studies, So Many Remaining Questions." Journal of Management

(2000): 305-434. Web. 12 Mar. 2011.

"Human Resources, Training, and Labor Relations Managers and Specialists".

U.S. Bureau of Labor Statistics. 2011.

"Human Resources Manager". CNN Money. 2006.

Kahn, William A. (1990). Psychological Conditions of Personal Engagement

and Disengagement at Work. The Academy of Management Journal, Vol. 33,

No. 4 (Dec., 1990), pp. 692–724

Smith, Kendall, & Hulin (1969). The measurement of satisfaction in work and

retirement: A strategy for the study of attitudes.

National Business Research Institute, Inc. The Importance of Employee

Engagement Infographic (2011)

WHITE PAPER on EMPLOYEE RETENTION REDUCING

RECRUITMENTBY INCREASING RETENTION (www.DRAKEINTL.COM)

Burchardt, T. (2003b). Employment Retention and the Onset of Sickness or

Disability: Evidence from Labour Force Survey longitudinal datasets. DWP In-

house Report 109. London: DWP.

Back to contents

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Imerge -15

A National Level Management Fest,

Belgaum

“A wiser step”

The first year and final year students of Global business School had participated

in a 2 day event in a National level Management fest on 6th and 7th April 2015

conducted by IMER college, Belgaum competing with 13 strong teams and also

have bagged trophies in 4 events and other events reaching up to finals.

GBS congratulates the team for their achievements and conveys best wishesfor their future endeavors

Events Participant Prize

Acumen Trade Ruben Stanley and

Vikram

Runners up

Mediathon Vishwanath Runners up

Annuncio Basil and Fayyum Runners-up

Quizdom Deepa T and Mrudula Finalists

English Moxie Sana Semi-Finalist

Atlantis Kirti Finalist

Murder Mystery Vikas and Arpita Finalist

Fashion Walk All Participation

IPL(Cricket) All Semi-Finalists

Affinity

Hunt(Culturals)

All Runners up

Prof: Kiran AmbekarCo-ordinator

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Glimpses of the event:

Back to Contents

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Decathlon 2K15

A National Level Management Fest, Hubli

“The tough ones meeting the toughest”

The first year and final year students of Global business School hadparticipated in a 2 day widely scattered events in a National levelManagement fest on 17th and 18th 2015 conducted by IBMR collegecompeting with 9 strong teams and also have bagged trophies in 2 eventsand other events reaching up to finals.

Students Column

A heart filled thanks to the management for sending to the fest and allowing us

to learn something and bag some trophies. It was too stressful, but yes we did

enjoy the stress because we could achieve something fruitful.

GBS acknowledges the efforts of the team and congratulate them for their

achievements.

Events Participant Prize

Best Manager Ruben Stanley Finalist

Marketing Kirti and Vikram Participated

Finance Fayyum and Mrudula Runners-up

Human Resource Deepa T and Arpita Runners-up

Quiz Ravi and Shrinidhi Finalists

B-Plan Antony Semi-Finalist

Treasure Hunt All Participation

Culturals All Participation

Prof: Kiran AmbekarCo-ordinator

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Glimpses of the event:

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Paper PresentationGlobal Business School Heartily congratulates to the below faculties

Presentation Details

Topic: Enabling & Strengthening the E-commerce Industry to re script India’s growth strong.

Venue: CMS Business School Jain University Bangalore.

Date: 17th & 18th of April

Back to Contents

Dr. M.N.ManikMrs. Kiran Magavi

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Title of the paper –Enabling and

strengthening the e-commerce industry to

rescript India’s growth storyAbstract

India Inc. has scripted a success story in the service sector segment and a recent phenomenonis the rise of the E-Commerce sector. The first Indian e-commerce companies mainlyfeatured online classifieds, matrimonial and job portals. It was only in the mid-2000s theindustry took off and the first e-commerce services available were mainly offered in thetravel industry. From 2005-06 onwards the e-commerce sector in India started to growrapidly According to a study by Forrester, between the years 2012-2020, the Indian E-commerce sector is set to grow the fastest in the Asia-Pacific region at a CAGR of 57%.

A report titled ‘Market Research Report on Future of Online Retailing in India (IndustryGrowth Drivers, Statistics, Trends, Market Size, Analysis & Forecasts upto 2017)’ releasedby NIIR Project Consultancy Services provides a profound analysis of the online retailingmarket scenario in India. The report identifies online retailing sector as a thriving sector withexceptional growth potential and investments. India’s population size and demographics willlikely be the driving force behind e-commerce’s expansion in the near future. According tothe IAMAI, India had 213 million internet users at the end of 2013 – a number expected torise to 243 million by June of this year. It is estimated that India will cement its status as thesecond-largest internet base in the world after China’s more than 600 million reportedinternet users, and ahead of the United States’ estimated 207 million internet users. Enticedby the potential, several Indian companies are planning online forays.

In the light of the above scenario it is imperative that the segment is encouraged byaddressing and arresting problems and obstacles so that India benefits more from this sectorand revenues mount. With an ambitious campaign of the ‘make in India’ call by the currentPrime Minister and an exponential growth predicted by market experts and researchers of thesegment it is only fair that services marketing, infrastructural support and skills andcompetencies and other human resources components related to the segment are expandedand cultivated. This will be another successful chapter in ‘rescripting’ India’s growth

Key terms – E-commerce, services marketing, infrastructure support, skills and competencies

Paper written by

1. Dr. M.N Manik, Dean Global Business School, Hubli

2. Ms. Kiran Magavi, Asst. Professor, Global Business School , Hubli and Ph.D Scholar, Management, Jain University, Bangalore

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Investment, Re-investment in GOLD

DEPOSIT SCHEMEIntroduction:

In today's era of investment, people want to invest various assets in different

fields. The modern era, so frequently referred to as the "information age, "has

brought about a new breed of investors who are both savvy and equipped with

the necessary technology to make knowledgeable decisions. The gold attracts a

flood of investments, especially when market conditions are volatile. Today

however, besides physical gold, a number of products whose value is based on

the price of gold, are available for investment like futures, gold ETFs, Gold

Mutual Funds and Gold certificates/Deposit Schemes. But the output is either in

gold or cash return in accordance with current gold rates.

Gold Deposit Scheme (GDS) is in the nature of a fixed deposit in gold. The

customers can deposit their idle gold under GDS which will provide them

safety, interest earnings, tax benefits and a lot more.

The Value of Gold:

Gold investments became popular among common men especially afterthe recent rush in Gold rates. But the value of gold is always a complicateand also risky too. Many investors lose the value of their investment ingold during transaction of the gold.

General understanding of Purity Sign Denoted % of Purity in

base of 1000 ( m.g)

23 Carat 23k 958

22 Carat 22k 916

21 Carat 21k 875

18 Carat 18k 750

14 Carat 14k 585

9 Carat 9k 375

Dr. Bhargav Revankar

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The Objectives of GDS are :

• To mobilize the idle gold in the country and put it into productive use.

• To provide the customers an opportunity to earn interest income on their idle gold holdings.

Eligibility for GDS : Any Resident Indian of the following categories:

• Individuals, singly or jointly (as Former or Survivor)

• Trusts

• Companies

Main features of GDS are:

Minimum Quantity 500 gms (gross) (No upper limit for deposit)

Period of deposit 3 yrs, 4 yrs or 5 yrs

Rate of Interest & Payment •The current interest rates w. e f. 01.09.2010 are:

0.75% p.a. for 3 years 1.00% for 4 years and 5 years.

•Interest is calculated in Gold currency and paid in equivalent rupees.

•Interest rate is subject to change.

•Option for Interest Payment: Non-Cumulative (on 31st March) every year or Cumulative

(On Maturity)

Acceptance of gold •Gold i.e. Gold bars, Coins, Jewellery etc. will be accepted in scrap form

only.

•Customers to submit Application Form, Identification Proof, Address Proof

and Inventory Form.

•Provisional Receipt issued at the time of acceptance of gold.

Issue of Gold Deposit Certificate •Gold Deposit Certificate will be issued by Nodal Branch (i.e. Bullion

Branch, Mumbai) after the gold is melted, assayed and minted at India Govt.

Mint (IGM).

•The certificate will be issued for pure gold contents (i.e. in 999 fineness).

•Multiple certificates (max 5) can be issued.

•Gold Deposit Certificate (GDC) will be sent to the depositor within 90 days

from the deposit of gold.

Nomination facility Available for deposits in single names in individual capacity.

Transferability Transferable by endorsement and delivery. Transfer to be noted with Nodal

Branch.

Repayment Option to take repayment of principal either in gold or equivalent rupees as

on the date of maturity.

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Premature

payment

Premature payment permitted after a lock-in period of 1 year

with a penalty on applicable interest rate

Renewal Can be renewed any time after maturity provided the renewal is for a

future period for the term and interest rate as available on the date of

maturity

Loan facility Rupee loans are available at any branch of SBI up to 75% of the

notional value of gold.

Tax benefits Exemptions from Income Tax, Wealth Tax and Capital Gains Tax

available.

Few views of investors from North-West Karnataka:

• Gender Ratio: Female respondents 78% , Male 22%

• Very few investors are interested in GDS: 35.53% are interested ( all may not immediately investing)

Following are the REASONS for not showing interest in GDS scheme:•Jewelry scrap : 77.5%•Repayment in Gold bar : 67.5%•Don’t want to disclose gold inventory : 57.5%•Other reasons : 42.5%

ConclusionDay by day invest ment in gold is becoming very popular. Earlier it was just because of requirements in social events, but today it has value investment which acts as hedge against inflation. However in the race of making more profit, investors forget the real value of gold after making an investment. It has been observed that not much found interested towards in GDS scheme for the reason of (a) feminine affinity towards Jewelry (b) Repayment and (c) individuals do not want to disclose liquid cash capacity in terms of gold and gold jewelry. References: •http://www.bis.org.in/cert/hallbiscert.htm•http://www.ixgw.com/2011/01/characteristics-of-gold- investment/•http://www.buzzle.com/articles/investments

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Valuable FeedbackFeed Back Received from our esteemed well wishers for the GBS Focus during 2014-15

academic year for various issues.

March-2015.

Dear Ramakant,

Compliments to you and your team of 'Focus' on silver jubilee issue. It was a nice reading andnice updates of happening at GBS.

Nitin Dhopeshwar – Faculty of Management IMSR, Hubli.

Thanks Prof kulkarni. It is a pleasure to receive the GBS Focus .

Thanks again.

Regards,

N Pany VP HR MSPL Hospet.

Congratulations Ramakantji,

It is a good one now. Keep it up.

Subhas

Dr.M.S.Subhas BTech (IIT-M), PGDM (IIM-A)Professor of Management, Dean, Faculty of Management and Director,KIMS, Karnatak University, Dharwar 580 003.

Dear Prof Kulkarni-Ji

Greetings,

Thank you for the new letter. Its very nice to see that GBS has been having programs, event,& like running year on year. I have yet to come across MBA collages that religiouslyfollow such a regime. Its the sincere efforts of all the team members at GBS that is makingthe flag fly high.

Wishing you & everyone at GBS all the very best in all spheres

Regards

Hemal Desai

Chief Operating Officer

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Thank you, Sir,will definitely go through it.

Warm Regards,Sandhya Vasudev.Former Manager, Syndicate Bank and freelance writer.

Dear Sir,The present issue has come really nice, well improvised in terms of design my

best wishes to the team. It has come really nice.Congrats to the team behindfocus.Vijay J Deshabag.

February-2015Good evening Sir,I have for reference your monthly magazine GBS Focus for the month ofFebruary '2015.I am very much pleased to note that your people have covered myspeech so nicely which was delivered by me on the eve of All India ManagementDay.

I earnestly hope that the students have taken my words positively . In the days tocome; Your students will

come out with innovative ideas.With regards,R Rama Naik – General Manager KVG Bank, HO Dharwad.

Thank you, Sir. Will get back on this soon.Best regards.

Sandhya Vasudev. Former Manager, Syndicate Bank and freelance writer.

Dear Sir

Thanks a lot for having sent me the GBS Focus of Feb, 2015

With regardsDr. Adinath B. Kuchanur

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Faculty Of Management.Pune

dear ramakant,

my compliments to you and your team. the contents, and the activities are very impressive. keep it up.J M Subramanya- Former Director SDM IMD Mysore.

January-2015.

Dear Ramakant,

The January 2015 issue of GBSFOCUS has come out very nice. It was an interesting reading. Congrats to your TEAM GBS.

Nitin Dhopeshwar – Faculty of Management IMSR, Hubli.

December-2014

Thank You very much Sir. I wish you and the entire GBS HUBLI team a very Happy New Year 2015. I wish God Speed in all your Endeavours .

With kind regards.

C.H.Page Dy. General Manager KSSIDC Bangalore.

October-2014

Tq Sir. Will definitely spend some time with it.Regards Sandhya Vasudev. Former Manager, Syndicate Bank and freelance writer.

Dear Dr. Ramakant,

Thank you. It is good that you keep initiating progress and keeping informed the developments.

Commendable work by you, your Editor and others.

I wish you all the best.

Prof. CC Dixit-Retd Professor of Psychology.

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Dear Sir

Thank U very much for having sent me GBS Focus.

The rest is ok.

With regards

Dr. Adinath B. Kuchanur

Faculty of management. Pune.

Dear Ramakant,

Your GBS Focus Oct.2014 issue has come really nice. Wonderful reading. Congrats to Team GBS.

Prof. N S Dhopeshwar – Faculty of Management IMSR, Hubli.

November-2014.

Dear sirThanks for this issue...Its so nice to see the feedback and joy.I am happy to see my photos also.

Great.. Thank u sirHanagandi – Managing Director Joha Adventure Tourism, Dharwad.

September-2014

Hello sir,

went through the issue. Good to know of all the activities. Especially the re-orientationprogramme for the final year students caught my attention. Re-affirmation of valuesjust before they step into the corporate world is essential indeed. Congratulation!

Regards.

Sandhya Vasudev. Former Manager, Syndicate Bank and freelance writer.

Dear Dr.Ramakant,

Thank you for sending me the GBS Focus. I do appreciate. A good coverage of allevents, lots of information etc. I also think it would be useful to stakeholders. It is agood effort as a house magazine.

It can be even better by seeking feedback from a sample of stakeholders. If it is aimedat industry (including local), it is all the more important to have such feedback. Hopeit is useful.

Best regards,

D. Nagbrahamam – Former Director TAPMI Manipal.

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Sir

Glanced the report.. Excellent work.. Keep up the good work

Santosh Hurlikoppi. Founder, N S Infotech, Hubli

April-2014

Hello Sir,

Hope you are doing good.

I took time off today to go through Focus. I must say it felt nice reading about your college activities. Your article on Planning for the MD's visit highlights the need for giving importance to small details and planning for contingency. With each one of the faculty pitching in with enthusiasm the issue is indeed colourful.

Best regards, Sandhya Vasudev. Former Manager, Syndicate Bank and freelance writer.

I am kept updated through you magazine. Thank you.

Subhash Madiman. Businessman, Hubli

Dear ramakant,

Thanks for sending the gbsfocus. I am always impressed with the widthof your activities. pl. keep it up.

J M Subramanya- Former Director SDM IMD Mysore.

Thanks Sir. I will go through in my leisure

Regards

Dr Shankar Bijapur. Practicing Doctor, Hubli

Dear Pro R Kulkarni,

many thanks for the email and the attachment.

with warm regards

Abu Shaikh, Managing Trustee, Shaikh Group of Institutions Belgaum.

=======================================================

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Take Me Home: The Inspiring Stories of 20

Entrepreneurs from Small - Town India with

Big - Time Dreams

Summary of the Book

Take Me Home collects the stories of twenty people from small towns across

India, showing readers how they succeeded in their endeavours and realized

their dreams of owning large companies. The book shows one how location

does not matter when building a business empire. No longer are we limited by

small towns or minimal resources: all that matters is a desire to see one’s dream

realized. From Parakram Singh Jadeja in Rajkot to Deepak Dadhoti in

Belgaum, these stories bring out Ms. Bansal’s message that any dream can be

achieved through perseverance and hard work.

About Rashmi Bansal

Rashmi Bansal is an Indian writer, youth expert and entrepreneur. She has

written five other books: Stay Hungry, Stay Foolish, Connect The Dots, I Have

A Dream, Poor Little Rich Slum and Follow Every Rainbow.

Ms. Bansal has also co-founded JAM (Just Another Magazine) and is currently

the editor. A regular contributor to Business world, she writes frequently on

youth, careers and entrepreneurship on her blog Youth Curry.

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Mrs. Jyothi Nalwad

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Quizomania

March-2015I NUMERICAL ABILITY

Q1. What value will come in place of the question mark?

A. 13*648/36=?+48

1)166 2)176 3)186 4)196 5)None of these.

B. √45*6+18*8+162=?

1)18 2)24 3)30 4)36 5)None of these.

Q2. What value will come in place of the question mark?

A. 17,21,37,?137,237

1) 69 2) 71 3) 73 4) 75 5) 77

B. 9291,7960,6960,?,5719,5374

1) 6281 2) 6231 3) 6181 4) 6131 5) 6081

II VACABULARY CHECK

Q1. select the correct antonym of the question word from among the choices given

below each word.

A. PHKANTHROPIC

1) Uxorious 2) parsimonious 3) carnal 4) charry

B. BELLIGERENT

1) Seditious 2) genial 3) corporal 4) wary

Mr. Howard Wylde

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C. BENEDICTION

1) antidote 2) intonation 3) endowment 4) anathema

D. DECADENT

1) Seditious 2) genial 3) corporal 4) wary

E. SANGUINENESS

1) elation 2) despondency 3) gullibility 4) ruthlessness

Q2. select the correct antonym of the question word from among the choices given

below each word.

A. PRUDENT

1) lecherous 2) doting 3) canny 4) heedless

B. TORTUOUS

1) prescient 2) snobbish 3) nonchalant 4) oblique

C. ABBEY

1) convent 2) haven 3) egalitarianism 4) proneness

D. CADENCE

1) tediousness 2) inflection 3) prepetration 4)insonciance

E. RECLUSIVE

1) meandering 2) munificent 3) gripping 4) sequestered

Q3. Find the odd man out

a) 1) sagacity 2) perspicacity 3) canny 4) heedless

b) 1) Acerbie 2) Biting 3) Pungent 4) Amorous

c) 1) Dilettante 2) perspicacity 3) canny 4) heedless

d) 1) Benignity 2) Samaritan 3) Repugnance 4) Geniality

e) 1) sagacity 2) perspicacity 3) canny 4) heedless

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III General Awareness

Q1. Which of the following statement about the micro small and medium

enterprises sector is / are correct?

a) MSME sector accounts for 8% of India’s G.D.P.

b) It contributes 45% share in manufactured output .

c) It accounts for 43% of exports.

d) It provides employment to over 10 crores people.

1) ‘a’ Only 2) ‘b’ Only 3) ‘d,a’ Only 4)a, b,c,d

Q2. Arrange the following top 5 companies in fortune’s 2014 most admired

companies list in the order of their ranks.

a) Apple

b) Amazon.com

c) google

d) Berkshire Hathway

e) starbucks

1) c,b,e,d,a 2) e,d,c,b,a 3) b,c,d,e,a 4)a,b,c,d,e

Q3.which of the following observances are declared by UNO to be observed in the

year 2015

a) International year of soils

b) International year of light and light based technoligies

c) International year of small island developing states

d) International year of pulses.

1) b,c 2) a,b 3) c,d 4)a,d,

Q4. the president of India refers to which article while imposing president’s rule ?

1) Article 326 2)Article 320 3) Article 370 4)Article 306

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Best WishesWedding bells

Ms Tejaswini Patil, faculty member of GBS, got married to one of our ex-

faculty colleague Mr. Kiran Ambekar. The wedding took place at Haveri on 20th

May, 2015. With few colleagues going on the 19th itself and others on the 20th,

it was a good occasion for a get together for the entire team. Team GBS wish

the couple a great time ahead.

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Welcome to GBS!

It is a pleasure to welcome Mr. Arun Kubasadgoudar to the faculty team of

GBS. He has qualifications like MBA and M.Phil and has registered for a Ph.

D. He will add value to the Marketing team at GBS and likes to describe

himself as a dynamic professional with a total of 12 years of experience, 7 years

in Industry (MNCs) in Sales, Marketing, Training & Development and 5 years

in Academics. Excellent communication and interpersonal skills. Strong

analytical, problem solving abilities.

With his education and experience, team GBS looks forward to a great

contribution from Mr. Kubasadgoudar and a strong association with him.

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Mr. Kiran Ambekar , who was contributing for the growth of GBS have

moved out for better career Prospects. GBS wishes him all Success in his

career ahead.

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Achievers of Excellence of 7th Batch 2013-15

During the Yearly parents meet “Bhumika” organized on 28th March 2015, the

students are awarded with the medals. The medal winners are...

Name of the Student Gold / Silver Area Medal Instituted by

Mr. Ruben Stanley

Gold Overall

Performance

Late. Sri. Sanghvi

Hirachand.Kothari

Ms.Ranjita Naik

Gold Marketing Late. Sri. Shankarnand

Manguli

Mr.Shwetank Johri

Silver Marketing Late. Sri. Rajmalji

Mahajanseth

Mr. Ruben Stanley

Gold

Finance Late. Sri. Premnathsa C

Raibagi

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Name of the Student Gold / Silver Area Medal Instituted by

Ms. Bhagyashree Kulkarni

Silver Finance Late. Sri. Premnathsa C

Raibagi

Ms. Megha R C

Gold HR Late. Sri. Amichandji

Dani (Jain)

Ms. Anita Hoogar

Silver HR

Late. Sri. Amichandji

Dani (Jain)

Mr.Rakesh Navalgund

Gold Sports Late. Sri. Rajmalji

Mahajanseth

Ms.Monica Thakur

Silver Sports Late. Sri. Sanghvi

Hirachanad. Kothari