The School has once more scored a no-table success in winning a highly com-petitive research award from the UK’s leading national research council for social science. The Economic and So-cial Research Council has awarded a grant of £250,000 to Professor Allan Williams, Professor Peter Jones, Profes-sor Andrew Lockwood and Dr. Sang-won Park for a study of productivity in UK hotels.

The research addresses two questions that are of central importance to debates about both the hospitality sector and the UK national economy. How does the employment of international migrant workers impact on productivity? And, how do flexible working practices influ-ence productivity? The team will also investigate the interaction between flex-ible working practices, and the employ-ment of migrants: for example, are mi-grant workers more likely to be em-ployed on flexible employment con-tracts and, if so, how does this mediate productivity?

The project is important because the hospitality sector continues to be rela-tively neglected by national economic policy makers despite accounting for significant shares of UK jobs and out-put. At a time of prolonged economic crisis and stagnation in the UK (and global) economy, the research will offer insights into productivity in a key sec-tor, where both the employment of mi-grants and diverse forms of flexible working practices are common.

The research team will be co-operating closely with a leading Labour Manage-ment System provider Eproductive Ltd, who are facilitating privileged access to a uniquely rich data set for 80 hotels in the UK and the Netherlands. This data base provides information for all the departments and individual employees within these hotels, on an hourly or dai-ly basis over a continuous six-year peri-od that spans the 2008+ economic cri-sis. This remarkable data set will allow the team to undertake detailed time se-ries analyses of the impacts on produc-tivity of exogenous events such as the onset of global recession or the intro-duction of new immigration controls. It also provides data that will allow productivity to be analysed in both ma-terial and financial terms.

The project’s impact will likely stretch beyond industry, with the potential to inform discussions about policies on immigration and industrial relations.

New Successful Research Projects and Awards

1-2

Conferences, Keynote Speeches and Workshops

3-6

Fieldtrips 7

Placement Testimonials 8

New Members of the Team

9

Our PhD Students 9-10

Graduations 10

Recently Published 10-11

Vol. 8 / Issue 2 - October 2013

Inside this issue:

SHTM Newsletter School of Hospitality and Tourism Management

Productivity Project: Major ESRC Research Grant

Visit our Website: http://www.surrey.ac.uk/shtm/

SHTM NEWSLETTER PAGE 2

Wi-Fi routers within the gallery.” Successful trials of the technology have been undertaken at two pres-tigious galleries in the Surrey area – The Lightbox in Woking and Watts Gallery in Compton, where the offi-cial launch of the project ‘Beyond the Visual: Augmented Reality in Spaces of Exhibition’ took place on Monday 9 September. The event was a great success with representa-tives from leading arts and heritage organisations present. Following the success of the technology trials, the project team have been awarded further IAA/EPSRC funding to commercialise the app. The Univer-sity, in partnership with Pervasive Intelligence Ltd., will launch visit-ar.org in June 2014, with support from Watts Gallery, The Lightbox and Visit Surrey.

Dr Caroline Scarles has been work-ing with colleagues in the School of Computing at the University of Sur-rey on an exciting and innovative new technological development that uses augmented reality to enrich the visitor experience. Caroline and her colleagues have been awarded EPSRC funding to explore the ways in which the visitor experience can be enhanced through the provision of additional ‘augmented reality’ content; delivering a mixture of au-dio and visual materials to tablets and smartphones. Visitors will be able to receive additional infor-mation on identified paintings or social history objects in order to gain an insight into the archive be-hind them – including oral histories, film, photographs and maps. The technology also recognises where visitors are as they move around an exhibition space, offering an inno-vative way for curators and owners of smaller galleries and exhibitions to track how visitors are interacting with the space. “The app brings to-gether two increasingly important technologies: augmented reality and indoor localisation,” explained Dr Casey. “The innovation is how these

two aspects are combined to provide relevant content to visitors while also helping galleries understand how their exhibits are viewed. The technology is also cost-effective, since it relies upon the visitors’ own mobile device with localisation achieved using existing or low-cost

Art in the Palm of Your Hand: Enriching the Visitor Experience with Aug-mented Reality

Caroline and the research team are pictured here with Nicholas Trowman (Curator of Watts Gallery), Matthew Bowcock (Author of Digital Giving), Marilyn Scott (Director of The Lightbox) and Pat Grayburn (Director of Lewis Elton Gallery

In February Prof David Airey was at the CAUTHE conference which this year took place at Lincoln Universi-ty in New Zealand. He was involved in two paper presentations, one with Gabrielle Walters of the University of Queensland on the expectations of students taking undergraduate hospitality degree programmes. The second was with Lisa Ruhanen, also from the University of Queensland on tourism policy making in Aus-tralia. With Dick Butler, formerly a professor at Surrey, he also provid-

ed the concluding session for the conference.

PAGE 3 VOL. 8 / ISSUE 2 - October 2013

CAUTHE Conference - February 2013

In June, the three members of the International Academy from Surrey, Profs David Airey, John Tribe and Allan Williams, together with Dr Scott Cohen who had been nominat-ed as an emerging scholar, were at the biennial conference, which this year took place on the Algarve in Portugal. The theme of the confer-ence was “East meets West”. Under this theme David Airey and John Tribe took part in debates exploring developments in teaching and in research. Allan Williams and Scott Cohen both gave papers on their research. The Surrey group are pic-tured here with the conference or-ganiser Professor João Albino Silva from the University of the Algarve.

International Academy for the Study of Tourism

From left to right: Prof Allan Williams, Prof João Albino Silva, Prof John Tribe , Prof David Airey, and Dr Scott Cohen

Lincoln University , New Zealand

48th Meeting of the Tourism Research Centre

Prof David Airey gave a paper at the 48th meeting of the Tourism Research Centre which this year was held in Athens. The meeting was organised by the University of the Aegean, with former Surrey lecturer, Dr Andreas Papatheodorou taking a leading role. Dr Papatheodorou is now Director of the Laboratory for Tourism Research and Studies at the University of the Aegean. One of the speakers at the conference was Surrey alumnus, George Drakopolous who is now Director General of the Greek Association of Tourism Enterprises and President of the UNWTO Affiliate members.

Pictured here are Andreas and George with the Rector of the University Prof,Paris Tsartas.

In February and March David Airey was at the University of Queensland where he continued his role as a W James Whyte visiting research fellow with the School of Tourism. He is con-tinuing his work with Dr Ruhanen on the development of tourism policy in Australia.

SHTM NEWSLETTER PAGE 4

Surrey Hosts Reconceptualising VFR Travel Think Tank

The afternoon provided opportuni-ties to deliver brief synopses of indi-vidual research from international scholars researching various aspects of VFR travel. A range of presenta-tions approached VFR travel from contrasting perspectives. They cov-ered different world regions includ-ing Europe, the Middle East, Pacific Islands, Australia, New Zealand and Canada, and addressed some of the technological, political, socio-cultural and environmental aspects of those flows. The day ended with a discussion and forward thinking agenda initiated by Professor Allan Williams and farewell drinks pro-vided by the Surrey Tourism Re-search Centre. Selected papers will be submitted to a Special Issue of the leading migration and popula-tion journal, Population, Space and Place.

Visiting friends and relatives (VFR) constitutes a major component of travel and tourism flows, and one that is being significantly reshaped by changes in migration and mobili-ty patterns, transport and communi-cation technologies. Despite the im-portance of this topic, researchers have paid only intermittent, and largely ad hoc, attention to it. To address this gap and attempt to con-ceptualize some of the features of VFR, on the 13th of June, Dr Hania Janta, Dr Scott Cohen and Prof Al-lan Williams organized a Surrey Think Tank – a day long workshop – to explore the meaning, changing nature and implications of VFR travel. The aims were to examine new directions in VFR travel re-search, providing a unique oppor-tunity to discuss future research agendas, and establish a network of researchers in this important field. The day brought together interna-tional scholars researching tourism and migration. After an opening by Dr Scott Cohen, the discussion start-ed with an overview of VFR travel research delivered by Dr Hania Jan-ta on behalf of the Surrey team. Keynote presentations then provided

different disciplinary angles on par-ticular issues: Professor John Urry (Centre for Mobilities Research, Lancaster University; Editor of Mo-bilities) spoke from the mobilities perspective on the importance of friendship and VFR, Professor Rus-sell King (Centre for Migration Re-search, University of Sussex; Editor of Journal of Ethnic and Migration Studies) delivered a keynote on VFR travel and multiple links with international migration, and Dr Jane Vincent (Digital World Research Centre, University of Surrey) spoke on mobile phones and migration.

On 23rd July 2013, Dr Yang Jingjing was invited to give a presentation titled Ethnography in tourism research to the students and staff in International Program in Hotel & Tourism Management on in Siam University in Bangkok, Thai-land.

She was also invited to be a Session Chairperson in the 3rd International Conference on Sustainable Tourism Management and the 1st Interna-tional Conference on Tourism and Hospitality held on 24th to 26th Ju-ly, 2013 in Chiang Mai, Thailand. The main theme of the Joint Sympo-sium is Asia as One: Balance be-tween individuality and integration of Asian tourism concepts. Dr Yang chaired a session about Tourism and media. Through the conference and the post-conference tour from 27th to 29th, she and other conference delegates exchanged ideas about future research regarding the areas visited. Besides, she and Professor Chris Ryan, her former PhD super-visor, discussed future research plans on publishing journal papers.

Dr Yang Invited to Present on Ethnography in Tourism Research

Dr Yang presenting in Siam University Bangkok, Thailand

Pictured here are the organisers with Pro-fessors John Urry, Russell King, and Dr Jane Vincent

Pictured is Dr Yang being awarded the session chairman certificate during the opening ceremony of the conference.

PAGE 5 VOL. 8 / ISSUE 2 - OCTOBER 2013

Croatia Tourism Programme Reaccreditation & Tourism Education Fu-tures Initiative

Prof David Airey was in Croatia in March for that country’s Agency for Science and Higher Education. He led a team involved in the reaccreditation of higher education for tourism.

. Professor David Airey

(University of Essex) recently hosted an ad-vanced workshop on visual methods in organi-sation and management research at the Univer-sity of Surrey. The event was funded by the ESRC DTC and attracted doctoral students from across the country who are currently using visual methods in their research. The workshop introduced students to inspire, an online reposi-tory for visual theory and methods developed as part of a project funded by the ESRC Re-searcher Development Initiative. To visit the site, go to: http://moodle.in-visio.org

Prof Nigel Morgan recently advised the Welsh Government on its Major Events Strategy and made this com-ment to the BBC on the festival sce-ne:

'The music festival scene has be-come extremely competitive in the last ten years, so festivals have to offer something unique, something distinctive in order to broaden their appeal and stand out in that crowded marketplace. Festivals also play a key role in stimulating the local en-trepreneurial economy and that is an aspect of the events industry which requires further analysis and re-search.'

Dr Caroline Scarles (SHTM) and Professor Sam Warren

Prof Nigel Morgan Advises Welsh Government

Professor Nigel Morgan

Be Inspired: ESRC DTC Workshop on Advanced Visual Methods

In April Prof David Airey was at the 7th

Annual conference of the Tourism Educa-

tion Futures Initiative which this year took

place at Worcester College, Oxford. The

theme was Tourism Education for Global

Citizenship: educating for lives of conse-

quence. His paper dealt with Making the

Case for Tourism Education.

In August Prof Nigel Morgan was interviewed by the BBC for his opinion on the potential of selling Wales as a brand through its Prem-ier League football teams. Both interviews can be found online at:

http://www.bbc.co.uk/news/uk-wales-south-west-wales-23710015? – Prof Morgan dis-cussing the Premier League

http://www.bbc.co.uk/news/uk-wales-23727926 – Prof Morgan discussing music festivals

Pictured are some of the doctoral students during the workshop

PAGE 6

that these aspects are currently be-ing investigated by the Surrey team (Dr Gang Li, Dr Jason Chen, Chris Cao and Prof Graham Miller) as part of an EU Project together with GfK Significant, NeumannConsult and ProAsolutions.

Dr Victoria Eichhorn was invited to participate in a keynote panel dis-cussion at the ITB in Berlin/ Germa-ny, the world’s leading travel trade show for tourism industry offers. Following the success of last year‘s Accessible Tourism Day, the event has made a return for 2013 with the “Second Accessible Tourism Day at the ITB”. More than 200 people from all over Europe attended the panel discus-sion, which was opened by Zoltan Somogyi, Executive Director for Member Re-lations and Services at the World Tourism Or-

ganization (UNWTO). The panel-lists focused their debate on the key success factors for Accessible Tour-ism and the competitiveness of des-tinations. Victoria spoke about how to overcome some of the barriers faced by tourism suppliers for mak-ing their products and services more accessible. She also highlighted the market size and economic potential of accessible tourism and mentioned

Dr Victoria Eichhorn invited to ITB Keynote Panel Discussion

touristic experiences. The customer reviews used in this study are asso-ciated with the 100 most popular smartphone travel-related apps (based on the number of customer reviews) made available by Apple Inc. through iTunes.

Based on these findings, the authors suggested that smartphones are an extremely powerful channel to com-municate with existing and potential visitors. As such, it is posited that destination marketing organizations as facilitators of local tourism busi-nesses should now take leadership by integrating marketing programs across channels, and adopting new business models that exploit the strengths of the mobile environ-ment.

Dr Sangwon Park, Programme Leader for the MSc International Hotel Management and Lecturer in Hospitality and Food Management, was announced as winner of the ‘Journal Article of the Year Award’ at the ENTER 2013 Conference held in Innsbruck, during January.

The research paper, entitled ‘The Role of Smartphones in Mediating the Touristic Experience’, published jointly with D.Wang and D.R. Fesenmaier, was awarded for being the most innovative and scientifical-ly rigorous information technology and tourism-related paper published in an academic journal in 2012.

Here, Sangwon outlines the purpose and nature of the research:

The increasing penetration of mo-bile devices in people’s everyday life has a profound influence on how people think and behave. The evolution of mobile phones in the past few years, increasing ubiquity and computational capabilities of smartphones significantly, affects the touristic experience by changing

travellers’ communication and in-formation search behaviours.

This study explored the mediation mechanisms of smartphones by ex-amining stories provided by travel-lers related to their use of smartphones (and associated appli-cations) for travelling purposes. Specifically, this research used cus-tomer reviews to examine the nature of how smartphones mediate the

Dr Sangwon Park

Andreas Stopp (‘Deutschlandfunk’; moderator) introduc-ing Dr Victoria Eichhorn (University of Surrey)

Dr Sangwon Park, wins Journal Paper of the Year Award in ENTER2013

Pictured are the keynote panel discussants

SHTM NEWSLETTER

PAGE 7 VOL. 8 / ISSUE 2 - OCTOBER 2013

MSc Field Trip to InterContinental Hotels Group in Denham

IHG then explained their deep in-volvement with the 2012 London Olympic Games. We became aware of how a local yet global company were the ideal hosts to be one of the major corporate sponsors of the Olympic Games. We also heard from an intern who shared his re-warding experience working within IHG's franchise and development structures.

We were then allowed to ask questions of all of IHG's staff to get some feedback of IHG's business model, future plans and chal-lenges then we were treated to a rather generous and healthy lunch of salads, paninis, sandwiches, drinks and desert. In addition, we were all treated to take pictures with the Olympic torch which was pre-sented to IHG as an Olympic spon-sor.

The class gathered outside for a photo together where we sadly

departed soon thereafter but gained a unique and unforgettable experi-ence. We have acquired an out-standing market leading industry partner from this brilliant experi-ence.

On Friday 3 May, The MSc - Strate-gic Management of International Hotel Companies module, consist-ing of 105 students enjoyed a visit to the headquarters of InterConti-nental Hotels Group in Denham. The trip was delightfully organised by Andrew Nelson, Graduate Pro-gramme Manager for Europe as well as Phillip Lassman, Development Director, UK & Ireland, both from IHG.

After an early arrival at the Univer-sity of Surrey, the coach buses de-parted and travelled north on the motorway. Upon arrival at IHG's headquarters, the class were provid-ed security badges at registration then lead to the conference room where we were treated to tea, coffee and biscuits. We were then wel-comed by Philip Arman, Director of Development for UK & Ireland.

IHG then presented a detailed over-view of hotel ownership vs. man-

agement vs. franchise structure. The class was then introduced to all of the various IHG brands. We quickly became aware why IHG is the larg-est hotel company in the world.

After another coffee and tea break, we were presented the IHG's global development system and perfor-mance enhancing tools which IHG utilises to enter challenging and

growth markets. We were shown the hotel module development pro-gramme and how IHG consistently delivers superior quality and service to its developers and owners world-wide.

We were then introduced to Ms. Lindsey Parry, Corporate HR Direc-tor at IHG who guided us through some of the complex human capital issues confronting an international hotel company with a footprint in most countries around the globe.

The group of MSc International Hospitality Management students pose and their lecturers in front of the headquarters of InterContinental Hotels Group in Denham

Placement Testimonial: Marcus Linden in London, West-End

SHTM NEWSLETTER PAGE 8

Pictured: MARCUS Linden with Clara Jacqier & Angus Wade, Analyst and Executive VP CEE respectively at Jones Lang LaSalle

Working alongside the best profes-sionals in the hotel consultancy in-dustry was an amazing experience which has been incredibly invalua-ble. During my placement I was able to get an extremely in-depth understanding of the hotel financing market on both a macro and a micro scale. My analytical and financial skills greatly improved during my placement year as well as my team working and interpersonal skills. I visited many beautiful establish-ments both in the UK and overseas, worked alongside industry champi-ons and had the opportunity to offer real value on some very high-level projects. I can honestly say that this was one of the most rewarding and enjoyable years of my life, as well as my most important stepping stone in the journey of my profes-sional development.

During my professional training year I was employed at Jones Lang LaSalle Hotels & Hospitality Group, the largest hotel real-estate consul-tancy firm in the world. The group focuses on real-estate and financial services for the hospitality industry such as advisory services for hotel assets, including hotel valuations and appraisals, acquisition advice, asset management, strategic plan-ning, management contract negotia-tion, consulting, industry research and project and development ser-vices for asset types covering the entire hospitality field. The global spectrum of the H&HG covers key cities in the EMEA region, North and South America, China, Asia Pacific and Australasia. There are about 265 hotel and hospitality ex-perts worldwide and in the past 5 years the entire H&GH completed more transactions than any other hotels and hospitality real estate advisor in the world totaling more than US$30 billion, while also com-pleting nearly 4,000 advisory and valuation assignments. During my placement I was working within the research department which involved assisting both cli-ents and co-workers with various research analyses and reports cover-

ing the entire hotel performance and investment activity over the EMEA region. I was also fortunate enough to have an intimate involvement with JLL’s Hotel Intelligence re-ports which included data collec-tion, data analysis, report writing, collaborating with other teams with-in the group, template creation and design, publication marketing and more. I also took on the additional role of updating various electronic publications as well as creating be-spoke research requests for various clients. Outside of the research de-partment, my responsibilities were extended to helping out the advisory and agency teams with the creation of sales pitches and presentations, design and data collection & analy-sis for Investment Memoranda, as-sisting with property valuations, financial modeling, property inspec-tions and event coordination. In the latter part of my placement I went on two international business trips to Amsterdam and Brussels where I was responsible for the cre-ation and execution of the JLL BENELUX client event. This was an extremely fulfilling aspect of my professional placement year which truly revealed to me the rewards of working hard.

Exeter and an MSc in Public Policy

at the University of Bristol. Her in-

ter-disciplinary work will be super-

vised by Professor Allan Williams,

supported by Professor Indira Carr

from the School of Law. This is the

third highly competitive ESRC stu-

dentship that the School has been

awarded in two years, recognizing

our leading reputation for postgrad-

uate research.

Gabriela Bereghazyova is the latest

Surrey doctoral student to have been

awarded an ESRC studentship. Her

thesis will be on how corruption

mediates the practices and perfor-

mances of tourism SMEs in Slo-

vakia. This is one of the very few

tourism studies to engage with the

challenging and important but ne-

glected topic of corruption. The re-

search, which will bridge the tour-

ism and policy fields, will build on

her double achievements in obtain-

ing an MSc in Tourism Develop-

ment and Policy at the University of

PAGE 9 VOL. 8 / ISSUE 2 - OCTOBER 2013

ESRC Studentship Awarded to Surrey PhD Student

Hospitality & Society and Vacation Marketing).

Nigel has a background in lei-sure/sport policy and public sector tourism, event and public relations management and held senior posts at Cardiff Met 1994-2013. He has advised national & city govern-ments, national and local DMOs and major public and private sector cor-porations, most recently reviewing Wales’ Major Events Strategy and partnering in a £1.7m Norwegian Research Council project on tourism and events (2013-2016).

Prof Nigel Morgan:

Nigel is Professor of Tourism & Events Marketing at the University of Surrey’s School of Hospitality & Tourism Management. An energetic advocate for the sustainable and inclusive development and market-ing of cities, regions and countries, he is a widely published academic, regular keynote speaker and media commentator on tourism and events marketing. He is co-chair of the bi-ennial Destination Branding & Mar-keting and Critical Tourism Studies Conference Series, UK & Europe editor of the Journal of Destination Marketing & Management, Associ-ate Editor of Annals of Tourism Research and editorial board mem-

ber of leading journals (e.g. Place Branding & Public Diplomacy,

New Members to the Team

Gabriela Bereghazyova

Prof Nigel Morgan

His business experience spans over the twenty years which includes hospitality consulting in Jerusalem, Israel, and managing various other hospitality establishments in South Africa. Previously, he has worked in many different industries, including engineering, retail and insurance. He brings a wealth of knowledge and different perspectives to the tuition and career choices of stu-dents.

Dr Leon van Achterbergh: Leon has a PhD (Business Manage-ment) from Nelson Mandela Metro-politan University in South Africa, and a Master’s degree in Hospitality Administration from the world-renowned Ecole hôtelière de Lau-sanne in Switzerland. He has been in academic roles for the last nine years at Stenden South Africa, a Dutch global campus site for Stenden University. The latest posi-tion before being appointed at Uni-versity of Surrey was as Academic Head of Hospitality Management. Dr Leon van Achterbergh

Claudia Eger

Pictured is Dr Caroline Scarles with happy graduands

Dr Caroline Scarles and Mr Simon Johnson visited Hong Kong to cele-brate the achievement of our under-graduate students who have been studying on our programmes at HKUSpace. With over 70 students attending, the event was a wonder-ful opportunity to reflect upon the success of their studies and wish all of our new graduates well as they embark on their careers.

Claudia Eger, a current PhD student at SHTM, recently presented her research at the annual conference for the Royal Geographical Society (with the Institute of British Geog-raphers) in London. Claudia, who is receives an ESRC DTC case stu-dentship award presented work on tourism and gender empowerment in Muslim societies as one of many papers within the gender empower-ment in tourism conference ses-sions. The sessions were convened by Claudia and Caroline Scarles (both University of Surrey) and Av-ril Maddrell (UWE) and sponsored

by the Geographies of Leisure and Tourism Research Group and the Gender and Feminist Geography Research Group of the RGS-IBG. The sessions drew an international audience and all delegates enjoyed a range of engaging presentations fol-lowed by lively discussions, led by Mark Watson, Director of Tourism Concern.

International Academy for the Study of Tourism

Recently published…

Blunkell, C, Esteves, L S, Walters G, Foord, J, Mooney, J, Evans, G and Williams A M. (2013). ‘Portsmouth and Thames Gateway: Coastal Environ-mental Resources and Users, pp 407-471, in A.Z.Khan, L.X.Quynh, F.Canters, E.Crijn, Sustaina-bility in the coastal urban environment. Thematic profiles of resources and their users, Rome: Sapienza Università Editrice.

de Morais, C., Oliveira, B., Afonso, C., Lumbers, M., Raats, M., and de Almeida, MDV. (2013). Nutritional risk of European elderly, European Journal of Clinical Nutrition, 1–5.

Cohen SA. (2013) 'A portrait of Erik Cohen'. Anato-lia: an International Journal of Tourism and Hospi-tality Research, 24 (1), pp. 104-111.

Cohen SA, Higham JES, Reis AC. (2013) 'Sociological barriers to developing sustainable discre-tionary air travel behaviour'. Journal of Sustainable Tourism, 21(7), 982-998.

Eichhorn, V., Miller, G. & Tribe, J. (2013) Tourism: A Site of Resistance – Strategies of Individuals with a Disability, Annals of Tourism Research, DOI: 10.1016/j.annals.2013.03.006

Higham JES, Cohen SA, Peeters, P , Gössling S. (2013) 'Psychological and behavioural approaches to understanding and governing sustainable mobility'. Journal of Sustainable Tourism, 21(7), 949-967.

PAGE 10 SHTM NEWSLETTER

HKUSpace Graduation Celebration

PAGE 11 VOL. 8 / ISSUE 2 - OCTOBER 2013

Kimbu AN and Ngoasong MZ. (2013) 'Centralized decentralization of tourism development: A network perspective'. Annals of Tourism Research, 40, pp. 235-259.

Williams A M (ed) (2013) ‘Human Mobility in Coastal Regions: The Impact of Migration and Tem-porary Mobilities on Urbanization’, Rome: Sapienza Università Editrice, Vol. II, 490 pp.

Williams, A. M. (2013) ‘Mobilities and sutainable tourism: path-dependent or path-creating relation-ships?’ Journal of Sustainable Tourism 21(4): 511-513.

Williams, A M and Balaz V. (2013) ‘Tourism, risk tolerance and competence: travel organization and tourism hazards’, Tourism Management 35: 209-221.

Yang J, Ryan C, Zhang L. (2013) Ethnic minority tourism in China - Han perspectives of Tuva figures in a landscape. Tourism Management, 36, pp. 45-56.

Yang J, Ryan C, Zhang L. (2013) 'The “Culture Bro-ker” as Performer: Tuva and Kazakhs “Home Visits” in Kanas, China. Asia Pacific Journal of Tourism Re-search.

Yang J, Ryan C, Zhang L. (2013) 'The Impact of Tourism in Kanas Scenic Area: The Role of Conflict and Tension in Tourism Development'. in Ryan C, Huang SS (eds.) Tourism in China: Destinations, Planning and Experiences Bristol : Channel View Publications , pp. 86-114.

Yang J, Zhang L, Ryan C. (2012) 'Chinese Reaction towards Western Social Research Method- Findings

from research in Kanas Scenic Area， Xinjiang，China'. in Bao J, Zhang C, Liu D (eds.) Tour-

ism，People，Place and Environment Article number 1 ,

pp. 2-12.

Recently published…