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Voice T1 Voice T1

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Page 1: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Voice T1Voice T1

Page 2: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Objectives

Understand functionality of T1s for voice

Differentiate between analog and digital versions of T1 circuits

Recognize the differences between a Voice T1 and a PRI

Sales New Hire v2.1 2/19/09 2

Page 3: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Voice T1

Two versions – Analog and Digital

Provide enhanced reliability, quality and efficiency versus POTs lines

Offer local and long distance service

Offer 24 voice channels – more efficient than 24 individual lines

Older voice only technology

Sales New Hire v2.1 2/19/09 3

Page 4: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Analog Voice T1

Target Customers

• Replacement for POTS lines or analog T1

• New customers that do not currently have a PBX system

• Companies with ~12 or more lines replacing POTS

• Need a voice solution without high set-up costs

Sales New Hire v2.1 2/19/09 4

Page 5: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Analog T1 Solution Components

Sales New Hire v2.1 2/19/09 5

NOT INCLUDED!

◦ Adtran Channel Bank

◦ Amphenol Connection Cable

◦ 66 Punch Down Block

Page 6: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Adtran Channel Bank

Provided by First Communications

Separates T1 circuit into 24 analog lines (similar to POTS lines)

Sales New Hire v2.1 2/19/09 6

Page 7: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Digital T-1

Target Customers

• Customers with a digital phone system and T1 card

• Customers with an existing digital T1 solution

• Customers with needs up to 24 lines

• Need for a reliable voice only solution

Sales New Hire v2.1 2/19/09 7

Page 8: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Customer Premise

T-1

Customer’sDigital Phone System

DigitalT1

Card

Sales New Hire v2.1 2/19/09 8

Digital T1 Solution Components

◦ Digital Phone System

◦ T1 Interface card

Page 9: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Analog T1 Pricing

Sales New Hire v2.1 2/19/09 9

Plan Descriptions (All plans include Class 5 features): BASIC - Choose 1 option ENHANCED - Choose 2 available optionsPREMIUM - Choose 4 available options

Options to choose from (no substitutes are allowed):•Failsafe Routing•Telephone (ANI) Outpulse – offers a detailed list of telephone numbers and company name •Online Billing– offers a detailed bill and call detail by number •Remote Call Forward (RCF) – only outputs to respective rate center •Account Codes•Caller ID with Name •10,000 Local minutes – Bands A & B

Term Basic Enhanced Premium Install

3 Year $325 $350 $399 Waived

2 Year $350 $375 $425 $175

1 Year $400 $425 $475 $250

Page 10: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Sales New Hire v2.1 2/19/09 10

Digital T1 Pricing

Plan Descriptions: BASIC - Choose 1 option ENHANCED - Choose 2 available optionsPREMIUM - Choose 4 available options

Options to choose from (no substitutes are allowed):

•Failsafe Routing •Multi-Exchange - 1 rate center•Caller ID with number•Account Codes - max 100•Voice VPN

Term Basic Enhanced Premium Install

3 Year $325 $350 $399 Waived

2 Year $350 $375 $425 $175

1 Year $400 $425 $475 $250

Page 11: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

PRI

Page 12: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

PRI

PRI is a type of ISDN

Allows for 23 simultaneous calls

DID capable (Can have hundreds of numbers, but only 23 calls at a given time)

Requires a digital phone system and a PRI card

Sales New Hire v2.1 2/19/09 12

Page 13: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

PRI Target Customers

Sales New Hire v2.1 2/19/09 13

Customers with existing PRI system

Need for up to 23 simultaneous calls

Customers looking to upgrade to Digital PBX and PRI system

When PRI is needed, but an integrated solution is not enough

Page 14: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

PRI

Sales New Hire v2.1 2/19/09 14

D ChannelCarries signaling and control information

ANI – Automatic Number Identification – information captured for billing purposes

DNIS – Programmed on a line to help with routing

Page 15: Voice T1. Objectives  Understand functionality of T1s for voice  Differentiate between analog and digital versions of T1 circuits  Recognize the differences

Sales New Hire v2.1 2/19/09 15

PRI Pricing

Plan Descriptions: BASIC = Caller ID (number) + 1optionENHANCED = Caller ID (number) + 2 optionsPREMIUM = Caller ID (number) + 4 options

Options to choose from (no substitutes are allowed):

•Failsafe Routing •DID Outpulse•Online DID Billing – offers a detailed bill recording DID numbers •Caller ID w/ name•Multi-Exchange•Account Codes•Voice VPN - up to 5 locations•10,000 Minute Bands A & B package

Term Basic Enhanced Premium Install

3 Year $300 $325 $375 Waived

2 Year $350 $375 $425 $175

1 Year $450 $475 $525 $250