vodafone connect card utility for vc701si€¦ · vodafone's access internet service is...

Users Guide

- Pocket PC 2002 -

Vodafone Connect Card Utility for VC701SI��

1

Thank you for using the VC701SI and the Vodafone Connect Card Utility for VC701SI Pocket PC 2002 Edition.

● About this software The Vodafone Connect Card Utility for VC701SI is a software for use with a Pocket PC

running Microsoft Pocket PC 2002.● System Requirements・ The Vodafone Connect Card Utility for VC701SI requires a Pocket PC running Pocket

PC 2002 with a Compact Flash Type II or PCMCIA Type II slot.・ Please visit the Seiko Instruments Inc. home page (http://www.sii.co.jp/vc/) for the

latest technical information and a complete list of compatible Pocket PCs.

Note:・ Unauthorized copying of any part of this manual is prohibited.・ The contents of this manual are subject to change without prior notice.・ Every effort was made to ensure the accuracy of the information in this manual. If

you feel there have been any omissions or if you have any questions, please contact Customer Service (▲ see page 32).

・ All the names of products or equipments are the registered trademarks of their respective companies.

Please observe the following precautions when using this software:● You are only given the right to use this software. This does not include copyrights, or

the right to give or sell this software to any third party.● You are permitted to make copies of this software for backup purpose only. You are

not permitted to give or sell this software to any third party.● Vodafone and its resellers take no responsibility for losses by the user or any third party

due to the use of this software.

Note:・The full name of Windows® is "Microsoft® Windows® Operating System".・Microsoft® is registered trademark of Microsoft Corporation in the United States and/

or other countries.・Compact Flash is registered trademark of SanDisk Corporation in the United States.・All the names of other companies, systems, services, software and products are

trademarks or registered trademarks of their respective holders.

Introduction

Precautions about the Software

2

● Please read the VC701SI Users Guide before using the Vodafone Connect Card Utility for VC701SI.

● The VC701SI might not operate correctly when the battery of the Pocket PC falls below a certain level. Check the battery level of your Pocket PC and charge if needed to operate the VC701SI stably.

● Do not remove the VC701SI from the Pocket PC while it is in use (the LED is on). Disconnect any connections before powering OFF the Pocket PC.

● The VC701SI may become warm in use, but this is not a malfunction. Please hold sides of the VC701SI to remove it.

● Please read the manual of the USIM card for details about the USIM card, PIN, and PIN unlock code.

● Please read the manual of your Pocket PC for details about how to use the Pocket PC and installed applications.

Other Precautions

3

Table of ContentsIntroduction ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・1Precautions about the Software ・・・・・・・・・・・・・・・・・・・・1Other Precautions ・・・・・・・・・・・・・・・・・・・・・・・・・・・2

1.Functions OverviewFunctions ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・4

2.Access InternetSetup Information ・・・・・・・・・・・・・・・・・・・・・・・・・・・5Activating the Service ・・・・・・・・・・・・・・・・・・・・・・・・・5

3.Installing and Uninstalling the SoftwareInstallation ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・6Uninstallation ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・6

4.Using the SoftwareStarting up the Utility ・・・・・・・・・・・・・・・・・・・・・・・・・7Main Window ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・9PIN Authentication ・・・・・・・・・・・・・・・・・・・・・・・・・ 12Unlocking the PIN ・・・・・・・・・・・・・・・・・・・・・・・・・・ 14Connect ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 16Settings ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 22Tools ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 26Help ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 28

5.TroubleshootingTroubleshooting ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 29

6. Customer ServiceCustomer Service ・・・・・・・・・・・・・・・・・・・・・・・・・・ 32

4

（※１） The VC701SI cannot dial up a connection with the USIM card set to [Validate PIN authentication]. Set the [Validate PIN authentication] off by using the Vodafone Connect Card Utility for VC701SI.

（※２） Transferred data volumes and Total charges are the values assuming that you are using "Vodafone (Packet)" Access Internet as the connection. If you are using any other connection, those values may not be accurate.

（※３） Transferred date volumes and Total charges are the values estimated and may not be actual values.（※４） Connecting with the VC701SI while performing an Active Sync may affect the Transferred data

volumes and the Total charges.

▲

Function Description

Startup PIN authentication（※１）If the USIM card is set to [Validate PIN authentication] , a dialog box prompting PIN input will appear when you start the Vodafone Connect Card Utility for VC701SI.

Main W

indow

Card phone number Display the phone number of the USIM card.

Card status Display icons signifying the signal strength and the card status.

Transferred data volume（※２）（※３）（※４） Display the sum of sent and received bytes since the last reset.

Total charges（※２）（※３）（※４） Display the estimated total charges since the last reset.

Reset historyReset the transferred data volume and total charges. Stores the date and time of the last reset.

Connect

Dial up (Connect to the Access Point)

Dial up the selected Access Point and quits the Vodafone Connect Card Utility for VC701SI.

Create/Edit/Delete connections

Allow you to create, edit or delete a dial up connections.Access Internet (Packet communication and 64k Digital communication) has been configured as the default connections.

Settings

Change card settingsAllow you to configure the settings of VC701SI, such as: LED on/off, enable/disable packet filtering, and create/edit/delete APN settings.

Change security settings（※１）Allow you to configure the security settings of the VC701SI, such as: validate PIN authentication and change PIN.

Tools

Show history（※２）（※３）（※４）

Display the connection history data which includes the transferred data volumes and the total charges for the last fifty records ( see page 26).

History SettingsAllow you to set to show the charge information, unit price for Packet Communication and to clear all history data.

Help

Software versionDisplay the current version of the Vodafone Connect Card Utility for VC701SI.

Customer support information

Display the customer support information of the Vodafone Connect Card VC701SI.

1.Functions Overview

Functions

5

Vodafone offers a direct connection to the Internet called Access Internet, which eliminates the need to have an account of other independent ISPs. Vodafone's Access Internet service is charged at a special rate.

Following setup information for the connection to Access Internet will be configured.　

Packet CommunicationsSetting Value Comment

Access Point Name Vodafone (Packet)Phone Number *99#User Name vodafone@connect Single byte characters onlyPassword vodafone Single byte characters onlyIP Address Obtain IP address automaticallyDNS Server Obtain DNS Server address automatically

64k Digital CommunicationsSetting Value Comment

Access Point Name Vodafone (64k Digital)Phone Number *7300User Name ai@connect Single byte characters onlyPassword vodafone Single byte characters onlyIP Address Obtain IP address automaticallyDNS Server Obtain DNS Server address automatically

You can activate the service by simply starting up the Vodafone Connect Card Utility for VC701SI once after installing it. "Vodafone (Packet)" is set as the default connection at the initial startup of the application. NOTE: It is also set as the default if you tap [Load default] in the Connections window.

Setup Information

Activating the Service

2.Access Internet

6

・Close all applications before installing or uninstalling the software.・Uninstall first before reinstalling the software.・By installing this software you agree with the End Users License Agreement

(EULA), which is displayed during the installation procedure. Please read the EULA carefully when installing the software.

Using Active SyncNo. Step

① Prepare the installer: VodafoneConnect.PPC2002_E_ARM.CAB

② Click the [Explorer] button on Microsoft ActiveSync on your PC to start the Explorer.

③Navigate to the [My Pocket PC] -> [Temp] folder in explorer and copy the installer to the Temp folder.

④ Go to [Start] -> [Programs] -> [File Explorer] on your Pocket PC.

⑤ Open the [My Device] -> [Temp] folder in File Explorer.

⑥ Tap the installer file to start the installation.　（※１）

（※１） If the attribute on the installer file is not set to "Read Only", the installer file will automatically be deleted after the installation.

Using a Memory CardNo. Step

①Copy the installer file [VodafoneConnect.PPC2002_E_ARM.CAB] onto an SD or CF memory card.

② Insert the memory card into your Pocket PC.

③ Go to [Start] -> [Programs] -> [File Explorer] on your Pocket PC.

④ Open the [My Device] -> [ （※１） ] folder in File Explorer.

⑤ Tap the installer file to start the installation.（※２）

（※１） [SD Card] will appear in File Explorer if you are using an SD memory card, or [CF Card] will appear if you are using a CF memory card.

（※２） If the attribute on the installer file is not set to "Read Only", the installer file will automatically be deleted after the installation.

No. Step

① Go to [Start] -> [Settings] on your Pocket PC.

② Tap the [System] tab and tap [Remove Programs] in the Settings window.③ Select [Vodafone Connect Card Utility] from [Programs in storage memory]④ Tap [Remove] to uninstall the program.

3.Installing and Uninstalling the Software

Installation

Uninstallation

7

Today Window

The Today Window is the standard window for all Pocket PC 2002 programs. In standard configurations, this window is where you can start all the applications installed on your Pocket PC. Above window shows the menu that displays when you tap [Start].

4.Using the Software

Starting up the Utility

Navigation Bar

Start Menu

Start Button

Programs Menu

with Shortcuts to Programs

8

Starting the Vodafone Connect Card Utility

Go to [Start] -> [Programs] and tap the Vodafone Connect Card Utility icon to start the software. You will see the Main Window (▲ see page 9) if the software has been executed properly. If the [Validate PIN authentication] is set on the USIM card, a PIN input dialog box will appear (▲ see page 12).

Starting the Utility while the VC701SI is in use

The Vodafone Connect Card Utility will not start if the VC701SI is in use by any other applications such as Internet Explorer.

Quitting the Vodafone Connect Card Utility

The Vodafone Connect Card Utility will be closed in any case below:● Tapping the on the Main Window.（※１）

● Tapping [Connect] to establish a connection or tapping the URL on the Help window.● Other application is executed.（※１）

● The VC701SI is removed from the Pocket PC.● The Pocket PC turns to suspend/resume mode.（※２）

（※１）If you restart the Vodafone Connect Card Utility for VC701SI immediately after tapping the button on

the Main Window or starting another software, the Shutdown window may appear or the Vodafone

Connect Card Utility for VC701SI may not close properly.

（※２）The Vodafone Connect Card Utility may not close properly depending on the settings of the Pocket

PC's functions such as the power management.

Program Menu

9

Main Window

The Main Window displays the Card Phone No., signal strength and Charge information. You can access the each window of the Vodafone Connect Card Utility for VC701SI by tapping any one of icons. Each function is explained in detail in the following pages:

Connect - Dial up the specified connection or go to the connection window where you can create/edit/delete a connection or restore the default connections (▲ see page 16).Settings - Go to the Settings Window where you can configure the card settings or security settings (▲ see page 22).Tools - Go to the History Window where you can see the history data and configure settings (▲ see page 26).Help - Go to the help window where you can see the Vodafone Connect Card Utility version number, Customer Support phone numbers and the support page URL (▲ see page 28).

Main Window

��

・��・��

��

・ ��・ ��

��

・��・��

��

・��・��

��

・ ��

・ ��

・ ��

��

��

・��・��・��

10

Card Status

The Card Status shows the signal strength, USIM card status and whether the VC701SI is inserted into your Pocket PC or not.

Icon DescriptionNo signalThe VC701SI is not receiving a signal.You cannot dial up.Signal StrengthThere are four levels of signal strength: faint, weak, moderate, normal represented by the number of bars. You may not be able to dial up when the signal strength is faint or weak. Check the signal strength before dialing up.

NO CARDThe NO CARD icon appears when the VC701SI is not inserted in the Pocket PC.

NO USIMThe NO USIM icon appears when the USIM card is not inserted in the VC701SI, PIN input has been cancelled or a USIM card from another carrier is inserted.PIN LOCKThe PIN LOCK icon appears when the USIM card is being locked after an incorrect PIN has been input 3 times consecutively.

Card Phone Number

Card Phone No displays the phone number stored in the USIM card. When the number cannot be displayed "-------------" will appear.

11

Charge information and Reset History Button

History data displayed in this utility differs from the data in the utility of the Windows edition.

The charge information shows the transferred data volumes, total charges and date and time of last reset. Date and time of last reset shows the time when you tap [Reset] but-ton of a main window. Transferred data volume shows the sum of sent and received bytes since last time you tap [Reset]. Total charges show total charges calculated by the Unit price of Packet Communication since last time you tap[Reset]. If you do not want to display the charge information, go to the History Settings window (▲ see page 27) and uncheck [Show connection history].The following dialog box will appear when you tap the [Reset] button.

Tap [OK] to reset the charge information and update the [Date of last reset]. All of the total of connections since the last reset will be saved in the history file before being reset (▲ see page 26).Tap [Cancel] to cancel the reset and return to the Main Window.

12

The USIM card has a PIN to prevent unauthorized use of the card. In an initial state, a PIN is set to a some value (see the manual of the USIM card), but it is recommended that you change this to another PIN to ensure security. You can change the PIN with the Vodafone Connect Card Utility (▲ see page 25).

The VC701SI cannot dial up a connection on Pocket PC 2002 with the USIM card set to [Validate PIN authentication].

PIN Authentication

PIN Input

When the USIM card is set to [Validate PIN authentication], the following PIN input dialog box will appear.

Input your PIN, and tap [OK]. If you tap [Cancel], the Main Window (▲ see page 9) will appear with "PIN LOCK"

status. The number of input tries will not decrease even if you cancel PIN input.

PIN authentication succeeded

If you entered the correct PIN, the following dialog box will appear.

　Tap [OK]. The Security Window (▲ see page 24) will appear so you can disable [Validate PIN authentication]. If you tap [Cancel], the Main Window (▲ see page 9) will appear.

PIN Authentication

��

13

PIN authentication failed

If you entered an incorrect PIN, the following dialog box will appear.

Tap �� to return to the PIN Input Dialog Box.

　If you enter an incorrect PIN for 3 times consecutively, the USIM card will be locked and further input is not available (see PIN Lock).

PIN Lock

If you enter an incorrect PIN for 3 times consecutively, the following dialog box will appear. In order to clear PIN Lock, you need to enter a PIN Unlock Code (PUK code). After you enter the PIN unlock code, you need to set a new PIN.

Tap �� to display the PIN Unlock Code Input dialog box (▲ see page 14).

Please contact Customer Service (▲see page 32) to get the PIN Unlock Code. Please be prepared to provide identification to the Customer Service Representative to confirm the USIM card is yours.

14

When the USIM card is locked, you need to enter the PIN unlock code to restore it.

Unlocking the PIN

PIN Unlock Code Input

If you enter an incorrect PIN for 3 times consecutively or the utility detects a locked USIM card at startup, the following PIN Unlock Code Input dialog box will appear.

Enter the PIN Unlock code, and tap [OK]. If you tap [Cancel], the Main Window (▲ see page 9) will appear with "PIN LOCK"

status.

Unlocking the PIN succeeded

When you enter the correct PIN Unlock Code, the new PIN will be stored in the USIM card and the Vodafone Connect Card Utility for VC701SI will continue as if you entered the correct PIN (▲ see page 12).

　It is recommended to make a memo of the new PIN just in case that you forget it.

Unlocking the PIN

��

��

▲

15

Unlocking the PIN failed

If you entered an incorrect PIN Unlock Code, the following dialog box will appear.

Tap �� to return to the PIN Unlock Code Input Dialog Box.

USIM Card Lock

If you enter an incorrect PIN Unlock Code for 10 times consecutively, the USIM card will completely lock out any further input and the following dialog box will appear. The same dialog box will appear when you startup the Vodafone Connect Card Utility with a locked USIM card.

Tap �� to go to the Main Window (▲ see page 9) with "PIN LOCK" status.

You will need to contact Vodafone Customer Service (▲ see page 32) for information on how to restore your USIM card from USIM lock mode.

16

Using the Connect Button

A popup menu with [Dial up] and [Connections] appears when you tap the [Connect] button. If you tap [Dial up], the Dial up confirmation dialog box will appear. If you tap [Connections], the Connections window will appear (▲ see page 18).

Dial up

When you tap [Dial up], a dialog box will appear asking if you want to dial the selected connection. When you tap [OK] to dial up connection, the Vodafone Connect Card Utility will be closed.NOTE: If the "Vodafone-VC701SI" is not set as the default modem or the VC701SI is not available, the VC701SI will not be able to dial up. Check the [Connections] settings if you have a trouble in dialing up.

　

Connect

��

17

Change Dialing Location

You must set the Pocket PC 2002 Dialing Location to "Home" to connect with the VC701SI.

Displays a dialog box where you change the Dialing Location to "Home" if it is set to anything other than "Home". (Does not a display a dialog box if the Dialing Locations is set to "Home".)

Tap [OK] to set the Dialing Location to "Home" and start the dial up.If you tap [Cancel], the Main Window (▲ see page 9) will appear.

All of the Connections you have created in your Pocket PC2002 use the Dialing Location. When you use your saved Dial Up Connection after you make changes to the dialing location, please confirm the Dialing Location settings are correct.You can change the settings by selecting [Start] -> [Settings] -> [Connections] -> [Connections] icon -> [Connection properties].

You can confirm any changes you have made to the settings.

18

Connection Settings Window

You can create/edit/delete connection settings in the Connections Settings window. You can also restore the Access Internet default settings: "Vodafone(Packet)" and "Vodafone(64k Digital)" after you edited or deleted their default.

Item DescriptionConnections List Display the list of connectionsSelected Connection Allow you to select a connection to dial up. Tap the radio button in front of the

Access Point Name to select a connection.Create New Connection Allow you to create a new connection（▲ see page 19).Edit Connection Allow you to edit a connection. Tap on the Access Point Name and [Edit] to edit the

connection (▲ see page 19).Delete Connection Allow you to delete a connection. Tap on the Access Point Name and [Delete] to

delete the connection (▲ see page 21).Restore Access Internet Settings

Allow you to restore the connection defaults. Tap [Load default] to reset the Access Internet settings:“Vodafone(Packet)” and “Vodafone(64k Digital)” (▲ see page 21).

Tap �� to return to the Main Window (▲ see page 9).

��

��

��

��

��

��

19

Creating and Editing Connections

Item DescriptionAccess Point Enter the Access Point name.

Any alphanumeric character except : ⁄ /"<>*\|? can be used up to 20 characters long.

User ID Enter the User ID. Any alphanumeric character can be used up to 64 characters long.

Password Any single byte alphanumeric character can be used up to 64 characters long.Phone Number Enter the dial-up number for the connection.

Any single byte alphanumeric character can be used up to 64 characters long.Cancel Discard all input and returns to the Connection Window.Create Create a new connection based on the input information.Apply Store the connection with the changes.Option Open the [Option Settings] window (▲ see page 20).

��

20

Option Settings

Item DescriptionPrimary DNS Enter the address of the primary DNS server. Each input field should be the value

from 0 to 255.Secondary DNS Enter the address of the secondary DNS server. Each input field should be the value

from 0 to 255.Primary WINS Enter the address of the primary WINS server. Each input field should be the value

from 0 to 255.Secondary WINS Enter the address of the secondary WINS server. Each input field should be the

value from 0 to 255.APN Enter the APN for the connection.

Up to 100 alphanumeric characters including dash ( - ) and dot ( . ) can be used. A symbol: a dash ( - ) or a dot ( . ) cannot be used at the beginning or end of an APN. No need to configure to use Access Internet.

Cancel Discard all the input and return to the previous window.OK Close the Option Settings window and return to the previous window (▲ see page

19). It does not store any settings until you tap the Create/Edit button in the Create/Edit Window.

21

Deleting Connections

Select the connection you want to delete in the Connections List and tap [Delete].

Restoring Defaults

Tap [Load default] Button to reset the Access Internet settings, "Vodafone(Packet)" and "Vodafone(64k Digital)" (▲ see page 5).

22

You can configure the settings of the VC701SI in the Settings Window. There are two tabs on the Settings Window: [Card] and [Security].

Card Tab

You can enable or disable the card LED and packet filter settings and open the APN settings window.

Security Tab

You can set the USIM card to "Validate PIN authentication" and set/change the PIN.

Card Tab

Item DescriptionLED on/off Enable/disable the card’s LED.Activate packet filter Activate/deactivate packet filteringApply Apply the changes to the VC701SIAPN Settings Open the APN Settings window (▲ see page 23).


Settings

��

��

��

��

23

APN Settings

If you use Access Internet, you do not need to configure the APN.

Item DescriptionAPN list Display the list of APNs set in the Option Settings (▲ see page 20) for each

connection.APN list stored in the card

Display the list of APNs stored in the VC701SI.

↓ button Add the selected APN to the VC701SI APN list. Tap on the APN you want to add and tap ↓ button.

Delete Delete the selected APN from the VC701SI APN list. Tap on the APN you want to delete and tap [Delete].

Apply Apply the changes to the VC701SI.Cancel Discard all changes and return to the Card Tab.Security tab Discard all changes and open the Security Settings window.

24

Security Tab

The VC701SI cannot dial up a connection with the Security Settings set to [Validate PIN authentication]. If you dial up with VC701SI, uncheck [Validate PIN authentication].

Item DescriptionValidate PIN authentication Enable/disable PIN authentication.Apply Apply the changes to the VC701SI. No change will be applied to the VC701SI

until you tap [Apply].Change PIN Open the Change PIN dialog box (▲ see page 25).


��

��

��

25

Changing the PIN

Item DescriptionCurrent PIN Enter your current PIN. The PIN must be a 4-8 digit number.New PIN Enter the new PIN. The PIN must be a 4-8 digit number.New PIN(confirmation) Enter the new PIN again.Apply Apply the PIN change to the VC701SI.Cancel Discard the PIN change and return to the Security Tab.Card Discard the PIN change and open the Card Tab.

26

You can view the connection history which includes the transferred data volume and the total charges for the last fifty records in the Tools Window. There are two tabs on the Tools Window: [Display] and [Settings].

Display Tab

　You can view the connection history for last fifty records (▲ see page 11).

Settings Tab

　You can set the Unit Price for Packet Communication.

Display Tab

Item DescriptionList Header Display the item name for column. Tap the item name in the List Header to sort

the list by that item.Reset Date The time and date recorded when you tap the [Reset Date] button of the main

window. Sum of Sent and Received Bytes

Transferred data volumes: sum of sent and received bytes since each reset was recorded.

Charges Total charges since each reset was recorded.History List Display Reset date, Sum of sent and received bytes, and Charges for the last

fifty records. The list is sorted by date in reverse order by tapping [Reset date] item.


Tools

��

��

27

Settings Tab

Item DescriptionCharge Information Enable/disable the display of “Transferred data volume”and“Total charges”in the

Main Window.Set Unit Price Set Unit Price for Packet Communication. Values 0.0-0.99999 are acceptable.Apply Changes Apply changes to the VC701SI. Tap [Apply] to save the changes.Clear History Clear the history data.


��

��

��

��

28

You can view the version number of the Vodafone Connect Card Utility for VC701SI and the customer support information of the Vodafone Connect Card VC701SI in the Help Window.

Support Window

　The Support Window shows the customer support information of the Vodafone Connect Card VC701SI. If you are connected to the Internet, tap the URL to display the homepages.

Version Window

　The Version Window shows the version of the Vodafone Connect Card Utility for VC701SI.

Help

29

Pocket PC does not detect the VC701SI

● Is the VC701SI inserted properly? The Pocket PC will not be able to detect the VC701SI if it is not inserted properly. Eject the VC701SI once and insert again.

Cannot dial up/connect

● Is the security setting set [Validate PIN authentication]?　The VC701SI cannot dial up a connection with the USIM card set to [Validate PIN

authentication]. Turn the [Validate PIN authentication] off by using the Vodafone Connect Card Utility for VC701SI (▲ see page 24).

● Is the VC701SI inserted properly? The Pocket PC will not be able to detect the VC701SI if it is not inserted properly. Eject the VC701SI once and insert again.

● Is the USIM card inserted properly? The VC701SI cannot dial up without a USIM card inserted properly. Eject the VC701SI and check if the USIM card is inserted properly.

● Is the signal strong enough?　If the signal is faint or weak, the VC701SI may have difficulty establishing a

connection. Also, if there is no signal the VC701SI cannot dial up. Please check the signal strength (▲ see page 9).

● Is the connection set up correctly?　Please check the Phone Number, User ID and Password in the connection settings.

● Is the Dialing Location set correctly?　Go to [Start] -> [Settings] -> [Connections] -> [Connections] icon -> [Connection

properties] and make sure the Dialing Location is set to "Home".

● Please reset your PDA if the instructions above do not solve your problem. 　Resetting your PDA might erase all of your data stored in your PDA. Please make

backup copy of your data before resetting. 　Please read the Users Guide of your PDA carefully for more details.

5.Troubleshooting

Troubleshooting

30

No Card Phone No. displayed

● Is the VC701SI inserted properly?　The Pocket PC will not be able to detect the VC701SI if it is not inserted properly. Eject the VC701SI once and insert again.

● Is the USIM card inserted properly?　The Card Phone No. will not display without a USIM card inserted properly. Eject the VC701SI and check if the USIM card is inserted properly.

The total charge in the history data is inaccurate.

● The total charges in the history date are different from the actual data.　The transferred data volumes and the total charges are the estimated values and may

not be actual values.

● The total charges in the history data are totally different from the actual data.　The transferred data volumes and the total charges in the connection history data are

the values assuming that you are using "Vodafone (Packet)" Access Internet. If you are using any other connection, those data may not be accurate.

Cannot change the card settings/the security settings

● Is the VC701SI inserted properly?　The Pocket PC will not be able to detect the VC701SI if it is not inserted properly. Eject the VC701SI once and insert again.

● Is the USIM card inserted properly?　You cannot change any settings without a USIM card inserted properly. Eject the VC701SI and check if the USIM card is inserted properly.

● Did you input the correct PIN?　If you cancelled PIN input, you cannot change any settings. Enter the PIN when the utility starts up (▲ see page 12).

The LED does not light up

Is the 'LED on' checkbox checked in the Card Settings Window?Check the 'LED on' checkbox in the Card Settings Window (▲ see page 22).

31

The LED is blinking alternately in red and green

Is the USIM card inserted properly?The USIM card may not be inserted properly.Please remove the VC701SI and check if the USIM card is inserted properly.

I forgot my PIN

Please contact Customer Service (▲ see page 32).

The Card has gone into PIN Lock mode

If you enter an incorrect PIN for 3 times consecutively the card will be locked. Contact Customer Service for a PIN Unlock Code (▲ see page 32).After you get the PIN Unlock Code (▲ see page 14).

The PIN Unlock Code has locked

If you enter an incorrect PIN Unlock Code for 10 times consecutively, no further input will be allowed. Contact Customer Service (▲ see page 32).

I lost my USIM card

Call Customer Service for a replacement USIM card (▲ see page 32).

32Customer Service

When you have problems with the VC701SI or have questions, please feel free to contact our Customer Service.

For technical support questions related to VC701SI setup procedures and operations, call:

For general questions about the Vodafone Connect Card, please inquire at General Information. For service or repairs, please inquire at Customer Assistance.

From landlines, call these toll-free numbers.

Vodafone Customer CentersURL http://www.vodafone.jp/

From a Vodafone handset, dial toll free at 157 for GeneralInformation or 113 for Customer Assistance

6. Customer Service

General Information

Customer Assistance

0088-240-157

0088-240-113

Aichi, Gifu, Mie, Shizuoka General Information

Customer Assistance

0088-241-157

0088-241-113

Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama

General Information

Customer Assistance

0088-242-157

0088-242-113

Hiroshima, Okayama, Yamaguchi, Tottori, Shimane

General Information

Customer Assistance

0088-259-157

0088-259-113

Tokushima, Kagawa, Ehime, Kochi General Information

Customer Assistance

0088-247-157

0088-247-113

Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa

General Information

Customer Assistance

0088-250-157

0088-250-113

Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui

Business Help DeskFrom a landline, mobile or PHS phones:　　0088-21-5525 (Toll Free)

From a Vodafone mobile phones *5525 (Toll Free)Hours: 9:00-21:00

33

For inquiries or assistance while you are roaming abroad or in case of loss or theft or your card, please contact below.

From your visiting country：+81-3-5351-3491(Toll call) From Japan: 　 0088-24-0018 (Toll free)

Vodafone Connect Card Utility for VC701SI

-Pocket PC 2002- Users Guide

July 2005 Version 2Vodafone K.K.

＊ If you have any questions please contact the nearest Vodafone Shop.

Model Name: VC701SIManufacturer: Seiko Instruments Inc.

To help protect our environment and recycle valuable resources, mobile phone, PHS manufacturers and sales representatives accept and recycle all mobile phones, batteries, and charger kits of all manufacturers.

vodafone connect card utility for vc701si€¦ · vodafone's access internet service is...

Documents