vnx - how to collect support materials

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[Collect Support Materials] To Generate a Collect Support Materials (Diagnostic Bundle) from the NAS please run the following script on the control station when connected via SSH.  /nas/tools/collect_support_materials  When the script completes a Zip file will be generated and the name & location o f this file will be displayed on screen, an SFTP client like Winscp will be need ed to download the file from the Control Station to your workstation, the defaul t location on the control station for the collect support materials to be genera ted in is /nas/var/emcsupport.

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VNX - How to Collect Support Materials

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Page 1: VNX - How to Collect Support Materials

 

[Collect Support Materials]

To Generate a Collect Support Materials (Diagnostic Bundle) from the NAS pleaserun the following script on the control station when connected via SSH. /nas/tools/collect_support_materials When the script completes a Zip file will be generated and the name & location of this file will be displayed on screen, an SFTP client like Winscp will be needed to download the file from the Control Station to your workstation, the default location on the control station for the collect support materials to be generated in is /nas/var/emcsupport.