vmworld 2015: conversation with the vmware cio suggestions on being an it leader
TRANSCRIPT
© 2015 VMware Inc. All rights reserved.
OPT6851-S – A conversation with the VMware CIOSuggestions on being an IT Leader: Beyond the hardware and software
Bask IyerChief Information Officer, VMware
Waves of InnovationTiming is vital and it is important to to catch the right wave
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About Surfing Waves
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MobileCloud
Reduce cost, mitigate risk
There is a Digital DeficitSignificant amount of new IT budgets are being funded by line of business
DigitalSpend
Time
Digital Business InitiativesLine-of-business Spending
75% of all ITSpend
2019
IT
Digital Deficit
2015
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Reduce cost, mitigate risk
Let the Cloud get you to the Digital Business Initiatives Increase agility and flexibility, reduce cost and mitigate risk
DigitalSpend
Time
Digital Business InitiativesLine-of-business Spending
2019
IT
Increase Agility & Flexibility
2015
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It’s a long wave: Evolution of The Cloud: 2006-2030
Phase 12007-2013
Phase 22014-2020
Phase 32020-2030
Phase 42030-?
Experimental
Professional
Mass Market
Mature
Adoption in 2010• SaaS : ~10%• PaaS : ~2%• IaaS : ~1%
Adoption in 2014:• SaaS: ~50%• PaaS: ~10%• IaaS: ~5%
Adoption in 2020• SaaS: ~75%• PaaS: ~40%• IaaS: ~35%
Adoption in 2030• SaaS: 90%+• PaaS: 80%+• IaaS: 80%+
We are just now moving from the Experimental phase into the Professional phase
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Sources: VMware Analysis
Phase 2 Professional Grade Cloud = Hybrid Cloud
Private Cloud
Public CloudBusinesses Must Launch Apps To The “Span” … Not To A Silo
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Strong Security & Compliance & Fast App Provisioning
Traditional & Web-Scale Infrastructure
Traditional & Cloud-Native Apps
Hybrid Cloud
About Surfing Waves
MobileCloud
88
9
Business Mobility:From Individual Productivity to Business Mobility
BusinessMobility
IndividualProductivity
TeamProductivity
BU
SIN
ES
S IM
PAC
T / V
ALU
E
MATURITYSource: VMware Commissioned Study, 1000 Global Companies, June 2015
Source: VMware analysis based on Forrester Research Business Technographics Global Mobility Survey conducted in Q2 2014 with 3,104 business and technology decision makers from companies with 100 or more employees
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Business Mobility: Leaders vs. Laggards
IndividualProductivity
TeamProductivity
17% BusinessMobility2/3
85%
BU
SIN
ES
S IM
PAC
T / V
ALU
E
MATURITYSource: VMware Commissioned Study, 1000 Global Companies, June 2015
Source: VMware analysis based on Forrester Research Business Technographics Global Mobility Survey conducted in Q2 2014 with 3,104 business and technology decision makers from companies with 100 or more employees
IndividualProductivity
BU
SIN
ES
S IM
PAC
T / V
ALU
E
MATURITY
BusinessMobility
IndividualProductivity
TeamProductivity
“Most companies will be obsolete if they don’t use mobility to transform business.”
“Getting there shouldn’t be this hard.”
Business Mobility: Leaders vs. Laggards
11Source: VMware Commissioned Study, 1000 Global Companies, June 2015
Source: VMware analysis based on Forrester Research Business Technographics Global Mobility Survey conducted in Q2 2014 with 3,104 business and technology decision makers from companies with 100 or more employees
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Responsiveness
ChoiceSpeed
Look for Mobile Moments
EmpowerBusinessInnovation
SimplicitySecurity
• Security• Governance
• Performance• Cost
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Go Beyond Table Stakes.
• Innovation • Differentiation
TABLE STAKES GROWTH MINDSET
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Where IT is headed and you should too…To Front Office LeadershipFrom Back Office Orientation
Measured on release & availability of systems
System and technology-focused
Consolidated and top-down decision making
Function-centric organization
Project management
Aligned to capabilities and the business
Measured by business outcomes
Customer and Business-focused
Distributed decision making by teams
End-to-end delivery
InfoSec is in everyone’s charterSecurity handled by Security
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Stimulate growth and drive competitive advantage
Amaze customers and empower employees
Manage risk and protect brand value
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Customer Experience – Expectation and Differentiator
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Consumer experience, simplicity, agility, confidence
B C2B B2
From my experience, what it takes to be an IT leader
Find your ecosystemBe the voice of the customerHave a point of view Take risksGet the right talent
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Going Mobile with our users: vApprove
New Way: Front Office LeadershipOld Way: Back Office Orientation
At best, apps dashboard
Architecture: Three tier
Attitude: Enterprise organization first
User experience: Multiple systems, Authentication centric UI
User experience: One stop = approval central
Now, single screen of work tasks. Apps hidden.
Architecture: Cloud backend, Mobile front end
Attitude: Deliver to where the user is, mobile
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Shift Help Desk to Front Desk
New Way: Front Office LeadershipOld Way: Back Office Orientation
People: Removed from users
Training: OJT
System: Call Center, Ticketing System
Process: Log problem. Wait. Response Process: Make appointment. Get help
People: Face to face
Training: Deep training before hand
System: Appointment tracking
Image of call center, help desk operation
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• Private cloud for IT users company wide
• Cloud services competitive with 3rd parties
• Good enough for R&D
Our objectives
A small team with a service orientation
Organization
Dedicated global VMware
IT team
“Cloud First” policy
Multiple Service Levels
VMware’s Private Cloud VMware’s internal private cloud at scale
VMware’s Private Cloud 21
Learn from VMware’s experience
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Learn From UsEngage With Us
@baskiyer
See me here, at VMworld
Go to VMware on VMware
http://www.vmware.com/company/vmware-on-vmware/overview.html
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Q&A
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