vmax3 installation and maintenance student labguide

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VMAX3 Installation and

Maintenance

Lab Guide


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Copyright

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Revision Date: November 2014

Revision Number: MR-7CP-VMAX3IM

EMC Education Service


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Document Revision History

Rev File Name Date

1 VMAX3withHYPERMAX_OS_5977_Installation

and_Maintenance_LabGuide.docx

7/21/2014

2 VMAX3withHYPERMAX_OS_5977_Installation


8/20/2014

3 VMAX3_Installation


9/24/14

4 VMAX3_Installation


11/2014


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Table of Contents

LAB EXERCISES ........................................................................................................ 5

LAB 1: SOLVE DESKTOP AND PROCEDURE GENERATOR ........................................................7

LAB 2: VMAX3 COMPONENT LOCATIONS .........................................................................9

LAB 3: OBTAINING SERVICE LEVEL CREDENTIALS ................................................................15

LAB 4: IPSWITCHER TOOL .............................................................................................17

LAB 5: PART 1 – PREPARE SYSTEM FOR INSTALL ...............................................................19

LAB 5: PART 2 – INSTALL SYSTEM ..................................................................................21

LAB 6: PART 1 - SIMPLIFIED SYMMWIN ...........................................................................23

LAB 6: PART 2 - SIMPLIFIED SYMMWIN SIMULATOR ..........................................................27

LAB 7: FIELD REPLACEABLE UNITS (FRUS).......................................................................29


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Lab Exercises

Purpose: To identify the steps necessary to install and perform

replacements of VMAX3 array components.

Tasks:

Download SolVe-Desktop

Download Symmetrix Procedure Generator

Locate and identify components

Prepare for installation

Install a VMAX3 system

Navigate Simplified Symmwin

Perform FRU activities

References: VMAX3 with HYPERMAX OS 5977 Installation and

Maintenance courseware

VMAX3 with HYPERMAX OS 5977 Installation and

Maintenance Guide


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Lab 1: SolVe Desktop and Procedure Generator

Step Action

1 Navigate to www.support.emc.com

2

In the “search” field type solve-desktop

3 Download SolVe-Desktop

4 Click on VMAX Family and DMX to download

5 Once download is complete click on VMAX Family and DMX and click Begin

6 Familiarize yourself with the interface/options and when ready click Partner and

Internal Procedures – Navigate to appropriate Procedure Generator

http://www.support.emc.com/http://www.support.emc.com/http://www.support.emc.com/http://www.support.emc.com/


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Lab 2: VMAX

3

Component Locations

Step Action

1 What type of system is displayed (circle answer)?

Single engine Dual Engine

Identify the components below.


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Step Action

2 In System Bay 1, a KVM and a pair of Ethernet switches are present. What takes

the place of these components in System Bays 2 through 8?

3 In a dual engine system bay, what component does SPS 2A/2B support?

4 What is the maximum number of DAEs that can be installed in a single engine

system bay?

5 What is the maximum number of engines that can be installed in a bay?

6 How many SPS pairs are installed in System Bay 1 of a fully-populated dual

engine configuration?

How many SPS pairs are installed in each of System Bays 2-4 in a dual engine

configuration?


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Step Action

7 Identify the modules marked in the engine below.

Use the following types of Modules: Mgmt, Flash, FE, BE, SIB

Is the engine displayed Engine 1?

Why or why not?

8 Label the Odd and Even directors in the engine diagram below.

Director


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Step Action

9 Label the Power Zones (A or B) for the directors in the diagram below.

Power Zone

10

How many fans support a single director?

11 What is the highlighted component in the DAE displayed below?

What connects to this component?

What type of DAE is displayed?


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Step Action

12 What is the highlighted component in the DAE below?

What is the purpose of this component?

What type of DAE is displayed?

13 Identify the DAE numbers and associated engines (odd or even) below.


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Step Action

14 Identify the routing location for the three different cable types (Host, System

and Power).

End of Lab Exercise

Outside Rear

Middle Rear

Inside Rear Outside

Middle

Inside


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Lab 3: Obtaining Service Level Credentials

Step Action

1 Log on to Central Manager at http://slc.emc.com/psscm/

(Provide your RSA credentials when prompted)

2 Select Credential Manager and click Request Credential . Enter in necessary

information to request credentials.

Serial Number:

Leave other fields at the default and click Create.

End of Lab Exercise

http://slc.emc.com/psscm/http://slc.emc.com/psscm/http://slc.emc.com/psscm/http://slc.emc.com/psscm/


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Lab 4: IPSwitcher Tool

Step Action

1 Navigate to http://support.emc.com and download the IPSwitcher Tool

2

Follow the instructions outlined in Module 3 Slide 66 of your student guide to

establish a connection from the red Ethernet cable provided on the POS Work

Tray.

End of Lab Exercise

http://support.emc.com/http://support.emc.com/http://support.emc.com/http://support.emc.com/


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Lab 5: Part 1 Prepare System for Install

Step Action

1 Note: For lab purposes, please refer to the Installation module of this course for proper

cable routing and port locations. For customer installations, always use the VMAX 3 with

HYPERMAX OS 5977 Installation and Maintenance Guide.

2 Verify DAE cabling.

Verify the cables are attached to the correct ports of the LCCs or ICMs.

Check for loose cables by carefully pulling on each cable to verify it is fully seated.

3 Verify SPS Power and monitor cabling.

Although pre-installed, cabling could have moved while the system was physically movedfrom the warehouse to the customer or lab site. Therefore, check to ensure all DAEs

have their cables correctly plugged in, based on color coding, as dictated by the power

zone (A or B) they supply power to.

Power zone ‘A’ has gray cables attached to it, while power zone ‘B’ has black cables in

the same bay.

Check all power cable connections to ensure cables are properly secured with their

respective bails.

4 Verify general cabling.

Visually inspect all (not aforementioned) inter-bay and intra-bay communication,

monitoring and power cables and ensure they are properly run between the various

modules, cable tied and seated. These modules include but are not limited to; MIBE, SPS,

Server, KVM and Ethernet switches.

5 Ensure ALL modules are seated properly with tab pushed in.


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Step Action

6 Check to ensure all PDUs (Power Distribution Units) have their cables correctly plugged

in, based on color coding, as directed by the power zone (A or B) they supply power to.

Power zone ‘A’ has gray cables attached to it, while power zone ‘B’ is populated withblack cables in the same bay.

Check all PDU power cable connections to ensure cables are properly configured.

Important: Loose cables could trigger sparks or lead to component damage.

7 Check SPS connections and settings.

Verify that the SPS breakers are all ON. Turn them ON

should they be OFF.

(refer to diagram on right)

8 Check the power supplied to the VMAX Bays.

Is AC connected to the PDU in each bay (if more than one)?

Turn all PDU breakers ON if they are turned OFF.

(refer to diagram on right)

End of Lab Exercise


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Lab 5: Part 2 Install System

Step Action

1 Log on. Follow the login instructions as outlined in SymmWin Security Login

section of the Installation Manual .

Obtain a server security credential and password from Central Manager

http://slc.emc.com/psscm (Use your NT login or password to log on to Central

Manager). If you do not have access to Central Manager, your instructor will

supply a default credential.

2 Click the Simplified Symmwin button from the Gadget box

on the right to log into Simplified Symmwin using your

credential and password.

Note: If the AutoLogin feature is enabled, you will be

logged directly into either Simplified Symmwin or Symmwin

(based on your access level). If you are logged directly into

Simplified Symmwin, proceed to the next step. If you are

logged into Symmwin, minimize the screen to display the

desktop, look for the Gadget box on the right and click the

Simplified Symmwin button to log in.

3

From the Site Info Block, take note of the following:

VMAX Model

System Bay 1 Serial Number

Code level

4 From the System Management Block select Verify VMAX Setup and follow the

instructions.

5

Were there any issues present during the Cable check?

6

Were there any issues during the Power Verification?

End of Lab Exercise

http://slc.emc.com/psscmhttp://slc.emc.com/psscmhttp://slc.emc.com/psscm


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Lab 6: Part 1 - Simplified SymmWin

Step Action

1 Note: Actions performed in this exercise using the Engineering

credential/password are for lab purposes only. This is not standard operating

procedure for customer environments.

2 Using the credential and password provided by the instructor, log into Simplified

SymmWin.

What User and Role is displayed?

3 Which View Blocks are displayed by default?

4

Expand the Site Note View Block to full screen and add a note

Simplified SymmWin Lab .

Once complete, use the icon to return the Site Note View Block to fit on the

screen (or minimize it to remove it from the display).

Note: If you remove it and want to view Site Note again, simply click on the SiteNote button on the lower left of the screen.


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Step Action

5 Expand the Tasks View Block to full screen. Note that Task Actions will differ

based on User and Role. Because we are using Engineering credentials for this

lab, we have the option to Add a FRU. This option may not be available based on

your personal User and Role credentials.

Note: Adding FRUs to the Tasks list is for lab purposes only, and should not be

done in customer environments.

Click on the Add button to add a FRU for replacement.

Select FRU Type: Director Power Supply

SR Number: 12345678

SR Reason: Lab

Limitations: None

Choose any director’s power supply. We will perform a replacement of this

power supply later in the lab. For now, leave the task in the Tasks View Block.

6 Log File content is saved to the local clipboard. Open notepad (Start All

Programs Accessories Notepad) and use Ctrl-V to paste the content into

the notepad.

What is the name of the log file that was generated?

What is the serial number of the component to be replaced?

This log file should be saved and attached to the failed component upon return.

For lab purposes, close the notepad without saving.

7 Return the Tasks View Block to fit on the screen (or minimize to remove it from

the screen).

8 Open additional View Blocks to answer the following questions.


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Step Action

9 What is the Spare Service Type in this system?

In which View Block did you locate this information?

10 What is the MMCS Id?

This MMCS is physically located next to which director?

11 Which View Block provides the Health Check Script?

Run the Health Check from the appropriate View Block. Report any issues to the

instructor.

12 Close Simplified SymmWin by clicking the X in the upper right corner of the

screen. When prompted, choose “Leave this page”.


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Lab 6: Part 2 - Simplified SymmWin Simulator

Step Action

1 Note: This Desktop Simulator is for practice purposes only. The Simplified

SymmWin Simulator is not NOT to be used in customer environments.

2 Navigate to SolVe Desktop and click on VMAX Family

and DMX icon.

3 Expand VMAX 100K, 200K, 400K and select VMAX Family CS Document Viewer .

(if prompted – click to allow blocked content)

4 In the left pane, select Installing Simplified SymmWin Simulator and follow the

onscreen instructions.

5 Take some time to familiarize yourself with the desktop version of Simplified

SymmWin.

End of Lab Exercise


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Lab 7: Field Replaceable Units (FRUs)

Step Action

1 Warning: Always wear ESD heel straps or an ESD wrist strap and use static

dissipative mat for all component replacements.

Note: Adding FRUs to the Tasks list is for lab purposes only, and should not be

done in customer environments.

2 Using the credential and password provided by the instructor, log into Simplified

SymmWin.

3 Go to the Tasks View Block.

Select the Director Power Supply FRU replacement task created in the Simplified

Symmwin Lab exercise.

Select the RUN button to begin the FRU replacement script.

4 Replace MMCS-1

Reference step 5 on page 15 of this lab guide to add a Task to replace MMCS-1.

Reference pages 90-116 in the student guide to access MMCS-2 in order to

complete the replacement of MMCS-1.

In which bay is MMCS-1?

When replacing MMCS-1, what is the role required of MMCS-2?

When replacing MMCS-1, what are two (2) ways of accessing MMCS-2?


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Step Action

5 Add a task and replace the following component:

__ SPS Battery

When you push the Li-Ion SPS battery in and the indicator is yellow; what

position is the battery in (Off, Parked, Engaged)?

How many SPSs are in your system?


__ DIMM Cards


__ Director Boot Drive

Did you have to remove the director when replacing the boot drive?


__ Fiber 8Gb IO Module

What is the slot number where this IO Module is installed?

How many ports are on this IO Module?

9

Add a task and replace the following component:

__ SAS 6Gb IO Module

What type of module is this (BE, FE, Flash, SIB)?


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Step Action


__ Ethernet Switch

What is cabled into port 4 of Ethernet switch A?

What is cabled into port 4 of Ethernet switch B?

When replacing an Ethernet switch, will communication be halted?

Why or why not?


__ DAE LCC Card

Which DAE did you choose?

What director is this DAE cabled to?

Which LCC did you choose?

What type of DAE is this?

Where is the LCC located in this DAE?


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Step Action

12 Depending on the type of DAE in your lab system, add a task and replace one of

the following components:

__ DAE ICM Card __ DAE SSC

In which type of DAE is the ICM located?

In which type of DAE is the SSC located?


__ Drive

Be sure to add a drive from the appropriate DAE type for the drive replacement.

What type of DAE is in your lab system?

How many drives are installed in DAE 3 in your lab system?

What is the size(s) of the drives in DAE 3?


__ MIBE (Inifiniband Fabric)

What type of fabric is installed in your lab system?


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15 Time permitting, add and perform replacements for the components listed in

below.

__ Director

Which Director did you choose?

In which engine is the chosen director located?

__ Management Module

Are MMs present in your lab system?

If yes, choose one to replace. Which one did you choose?

__ PDU

Warning: PDU B provides power to the KVM

__ DAE Power Supply

Which DAE did you select?

Which power supply did you select?

What type of DAE is in your lab system?

__ Director Fan


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__ SIB Module

Is there a SIB module present in each of the directors in your lab system?

If yes, choose one to replace. Which SIB did you choose?

Which director?

Which engine?

To what components are the SIB ports connected?

__ Flash IO Module

How many flash modules are installed in your lab system?

What size are the flash modules?

What are they used for?

__ DAE Fan

__ SFP/QSFP

__ SPS Tray

__ Cables (power, Ethernet, etc.)

End of Lab Exercise

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