ViVi - DIARIO

ViVi DIARIO is a printed copy of your information request.

You might need some information repeatedly, or when you are away from the phone. Therefore phone numbres, train schedules, directions and cinema schedules can be especially useful on print.

The DIARIO provides you with a monthly printed copy of the information you have requested, and is a virtual history of your requests over time.

Signing up for DIARIO, you pay a fixed subscription fee for information services, rather then paying for every call.

ViVi - DIARIO

The content of ViVi DIARIO is a selection of the your history and service preferences.

Using call centre staff as the human interface to the service offers an effective way for you to select the information you need and choose how you might best receive and use it.

DIARIO remembers the requests you have made before, uses this history to provide you with highly personalised information with minimum effort.

Your request for a number for the flower shop two years ago means that you can find the number again in your diario.

Would it be possible to get local cinema listings as well…? …that would be great.

ViVi - DIARIO

ViVi - DIARIO

ViVi DIARIO might be bundled with more advanced personalised services.

In this example, ViVi actually creates a peronal newspaper for you based on the types of information you are interested in.

You can pick up your peronal newspaper at the newsstand, bundled with your weekly or monthly DIARIO.

ViVi - DIARIO

TYPE: SERVICE PACKAGE

PERSONAS: L’ORGANIZZATA

RELATED SERVICES: ViVi VERDE

BUSINESS MODEL: SUBSCRIPTION