Vivanta By Taj Panjin, Goa

Done by Lalit Solanki

Taj The Indian Hotels Company Limited (IHCL), branded as

Taj Hotels Resorts and Palaces, is an Indian chain of hotels and resorts headquartered in the Oxford House in Mumbai.

Taj Hotels Resort and Palaces owns and operates 93 hotels in 55 locations across India with an additional 16 international hotels employ over 13000 people.

Jamshetji Nusserwanji Tata, founder of the Tata Group, opened the Taj Mahal Palace & Tower, the first Taj property and the first Taj hotel, on 16 December 1903.

About Vivanta by Taj PanjimAt the heart of Panaji, this is 5-star

business hotel overlooks the beautiful city Panaji.

Vivanta by Taj - Panaji, Goa, is Located at heart of Panaji city and. 28 kms from Dabolim airport .

Vivanta by Taj has six Meeting n Boardrooms with four F&B outlets.

Its has 170 beautiful attractive rooms and outdoor pool .

HOTEL FACILITIES4 F&B Outlets170 RoomsJiva SpaGymnasiumShopping center Outdoor

swimming pool27x7 Restaurant

Meeting FacilitiesBusiness CentrePoolside Bar24hr Room

Service

Departments

Food and Beverage

Front office

Housekeeping

Food Production

Food and beverage Training period 1st April -3rd May

There Four outlets 1. Latitude 2. Tamari3. Tease bar 4. Caramel

HIERARCHYF&B Director

Assistant F&B Manger

Restaurant Manger

Assistant Restaurant manger

Assocites

Trainees

Learning’sTables set upKnows the napkin folds used in the restaurant. Knows how to set up a table and re-set a table

after use. Knows how to present wine to a guest and

open. To Assists guest in restaurantServes beverages to guests. Clear table accessories, to side station, as

necessary. Collect soiled linen and prepare to exchange at

laundry

FRONT OFFICETraining period 4st May -30 May

SECTIONS OF THE FRONT OFFICE• Reception• Concierge• Duty manger• Reservations• Guest Service (ASK)• Travel Desk

HIERARCHYFront office Director

Assistant Front office Manger

Duty Manger

Team leader

Assocites

Trainees

Learning’sArrival and Departures of guestsServing welcome drinksCleaning of Left Luggage RoomStore pick upPhysical checkASK requestsEscorting guests to the hotel registration area Helping guests load and unload luggage from

vehicles Delivery amenities to guestrooms Issuing Room Keys and Key Cards. Arranging for transportation

Thank You !!