visual tools and innovation games full day workshop - sptech-con austin - feb 2015
TRANSCRIPT
Visual Tools & Innovation GamesGetting everyone onto the same page
Ruven GotzAvanade
Michelle CaldwellAvanade
Low-tech social network
Draw your AvatarU
Add your name for the Avatar
“Tag” your AvatarDraw your Avatar
“Upload” your Avatar
Low-tech social network
FILL IN YOUR PROFILE on the Yellow Post-it
• Avatar (a picture that represents you)• Your Name• Your job role (IT Pro, BA, PM, etc…)• School• Hobby• Version of SharePoint• Pets
Agenda
Part 1
• Title (2.5)
• Low tech social (20)
• Introduction (15)
• Shared Understanding (7.5)
• Innovation Games & Visual Tools (5)
• Soft Skills (20)
• Requirements Gathering (7.5)
• Bad Meetings (7.5)
Total so far 85 min (10:30)
Break (15 min) – restart 10:45
• Envisioning (Cover Story) (45)
• Mapping (30)
Post Break Total 75 min (12:00)
Lunch (1 hour)
Part 2 (start at 1)
• Envisioning (IBIS Mapping) (20)
• Analyze (Sailboat) (30)
• Visual Design (45) + 15 min break in here
• Wireframing (15)
• Wrap Up (10)
• Bonus: King for a Day (20)
Total: 140 min = 3:20pm
Agenda
Part 1
• Low tech social
• Introduction
• Shared Understanding
• Innovation Games & Visual Tools
• Soft Skills
• Requirements Gathering
• Bad Meetings
• Envisioning (Cover Story)
• Mapping
Lunch (1 hour)
Part 2
• Mapping (continued)
• Envisioning (IBIS Mapping)
• Analyze (Sailboat)
• Visual Design
• Wireframing
• Wrap Up
Egalitarian & Participatory
• Equal Opportunity to
Participate
• Success Depends on
Everyone get Involved
Why they are valuable
• They involve a high level of emotion
• Alternative to traditional meeting format
• Real-time feedback
• Helps you discover the unknown
• Catalyst for consensus building
• Provides structure for Creative Chaos
Power Posing
Power Pose Blog: http://jamesclear.com/body-language-how-to-be-confident
Amy CuddyYour body language shapes who you are
http://youtu.be/Ks-_Mh1QhMc?t=8m2s
http://www.skillsyouneed.com/ips/listening-skills.html
http://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/
Preconditions for Great TeamsFrom Paul Culmsee
http://www.cleverworkarounds.com/
What makes Collaboration work?
1. Membership Characteristics
2. Purpose
3. Process and Structure
4. Communication
5. Environment
6. Resources
1. Membership Characteristics
• Mutual respect, understanding & trust
• Appropriate cross-section of members
• Ability to compromise
3. Process and Structure
• Multiple layers of participation
• Flexibility
• Clear roles and responsibility guidelines
• Appropriate pace of development
4. Communication
• Open & frequent communication
• Established informal relationships and communication links
5. Environment
• History of collaboration or cooperation
• Group seen as legitimate
• Favorable political and social climate
Meetings, bloody meetings – John Cleese
https://www.youtube.com/watch?v=vE7jfQt2ic4
The object of the game
is to suspend all disbelief and envision a future state that is so stellar that it landed your organization on the cover of a well-known magazine.
Brainstorm: Documenting initial ideas
– this is important!
Wrap Up
At the end of the time period, usually an hour, get the groups to present their cover story, essentially their vision of SharePoint, to the rest of the groups and then discuss.
Game Setup•Cover Story Template
•Post-its
•Pens
• tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe
•Camera (optional)
Now it’s your turn!
•Updating the SPTechCon Event Site•Out of date•Old technology•Moving to the cloud•Updating Look & Feel•Updating IA
What are wicked problems? (recap)
• You don’t really understand the problem until
you’ve developed the solution
• You don’t know when you’ve accomplished your goal
• Solutions are not right or wrong, they are just better
or worse
• Every wicked problem is unique
• Every solution to a wicked problem is a one-shot
operation
• You are dealing with social complexity
Power Dot – Extra Bonus•Give each participant a fixed # of dots (time box the activity)
•Ask each participant to “vote” for their highest priority pains and solutions
•Quickly analyze the results
•Discuss the results as a group
Game Setup•A BOAT !
•Post-its (various colors)
•Pens
• tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe
•Camera (optional)
“Card sorting is a great, reliable, inexpensive method for finding patterns in how users would expect to find content or functionality.”
- Donna Spencer
http://www.amazon.com/Card-Sorting-ebook/dp/B004VFUOL0
Analysis
http://www.boxesandarrows.com/view/analyzing_card_sort_results_with_a_spreadsheet_template
Now it’s your turn to card sort
Working on a new SharePoint Conference Web Site• Established key terms• Group terms into categories• Label the categories
Creating effective scenarios
• You are planning a vacation and you want to know how
much leave you have left
• You need to book travel for work
• You are filling out a request for time off
• You are looking for a contact email/name for the helpdesk
• You have questions about your benefits
Products and Tools Referenced• Mind Manager www.mindjet.com• Xmind www.xmind.net• Balsamiq www.balsamiq.com• UserZoom www.userzoom.com• Optimal Workshop www.optimalworkshop.com• Card sort tools measuringuserexperience.com/CardSorting
• Boxes & Arrows boxesandarrows.com• Gamestorming (book) www.gogamestorm.com• Innovation Games www.innovationgames.com• Dialogue Mapping cognexus.org• Paul Culmsee www.cleverworkarounds.com• Glyma www.glyma.co/
Thank You! Download this deck from:http://www.slideshare.net/marymcaldwell