vistair overview
TRANSCRIPT
Real Cloud Solutions
Aberdeen Airport
Pigeon(s) ingested
Aborted Take Off
Pilot completes an ASR using SafetyNet
SafetyNet allocates to a team or an individual
Automatically distribute to the correct person in the airline for review
Why?
• It saves time
• It saves a lot of money
One Vistair client has re-assigned 5 headcount due to this alone!
Where an MOR is needed, SafetyNet automatically sends it to the Regulator and other bodies
Why? • It saves time • It saves a lot of money
One Far Eastern Vistair client estimates:
– They process MOR’s to multiple regulators – Regulators like it in their format ONLY – It takes ages to format it correctly – Vistair has saved them c.1.5 man days per week
That’s a significant cost saving, or a significant time saving !
The investigation is initiated and assigned to an Investigator
Further information is accumulated for the investigation through questions and
responses
All details are collated
Corrective actions and recommendations are decided upon
Close the investigation
Distribute to all relevant parties including reporters
Publish a PDF report
Distribute learning to your community if appropriate
Everyone wants it their own way,,,,
What were the actions..?
Revise manual to include new SOP’s • Information is critical
• Need to know it’s been read & understood • Instruct Vistair’s DocuNet service to make changes
• Vistair’s DocuNet takes c.48 hrs. to publish document
Issue an urgent Flight Crew instruction
• Traditional model doesn’t give an audit trail • How do I know if a crew has read it?
• What is the procedure in these circumstances? • Who is responsible? • Who do I send it to?
Get the information into the hands of the right people quickly…
What is the Process? •Create
•Approve
•Distribute
•Acknowledge
•Track
Who has read my FCI?
Who do I need to speak to?
New SOP’s built
Updated manual released in 48hrs
How are we learning from this event?
Collaborative social network for sharing safety related knowledge
Builds a two way safety culture
SafetyNet rules auto-trigger an audit
Audit is assigned to auditor
Audit Checklist built or auto configured
Audit Scheduled
Findings collated
Recommendations
Audit closed
PDF Report circulated to all Stakeholders
Remember the bird strike?
TechLog Electronic tech log information is directed to
engineering for quick appraisal of damage and repair
No re-key needed in engineering – integrated
So in Summary…
You’ve seen technology being joined up
You’ve seen the processes being joined up
You’ve seen the People being joined up
You’ve seen some joined up thinking
You’ve seen some learning going on
“So What” I Hear you ask…
A Final Reminder…
Cast your mind back 50 minutes and an entire Software Suite ago…
“A safe airline is a profitable airline”
BUT
A safe, EFFICIENT, airline is even MORE PROFITABLE…
