It’s easy to Get A Free QuotePAGE 6

NEW! Write a Customer ReviewPAGE 7

BBB Warns Against5 Scams Targeting Senior CitizensPAGE 9

Complete List ofBBB Accredited BusinessesPAGE 13

THE BETTER BUSINESS BUREAU®

CONSUMER RESOURCE GUIDE

bbb.orgvisit us online at

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2 The APY for the Online Savings Account as of 9/30/2014 is more than five times the national APY for an interest-bearing savings account with a balance of $500 as reported by Informa Research Services, Inc. as of 9/30/2014. Rates are subject to change at any time. ©2014 Discover Bank, Member FDIC

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BB6691 Fall 2014 CRG FIN_trib template 10/10/14 12:21 PM Page 2

BB6691 Fall 2014 CRG FIN_trib template 10/10/14 12:22 PM Page 3

Steve Bernas was on WGN Radio’s Steve Cochran Showwith Anchor/Reporter Andrea Darlas discussing prevalentscams such as credit card fraud, rental scams and fraudu-lent diet supplement claims.

Business Relations Representaives from the BBB stand with Lisa Madigan, Attorney General, at the Hispanic Business Expo at Navy Pier.

Better Business Bureau serving Chicago and Northern Illinois President & CEO Steve Bernas speaks with ABC 7Chicago about the latest data breaches and scams.

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BB6691 Fall 2014 CRG FIN_trib template 10/10/14 12:23 PM Page 4

The Better Business Bureau Consumer Resource Guide is included in editions of theChicago Tribune on Thursday, October 23, 2014. The guide informs you on how to use theBBB to protect yourself, your money and your personal information. It also lists all BBBAccredited Businesses in Chicago and northern Illinois as of September 26, 2014. Thecompanies listed met BBB standards on this date.

Over 31,000 people contact us each day. The majority of these consumers are checkingthe reputation of a company prior to doing business with it. Our database includes freeinformation on over 125,000 companies in northern Illinois, including over 8,500 BBBaffiliated businesses. In addition, our national database contains Business Reviews onover 40 million businesses across the Unites States and Canada. These reports are freeand accessible through our website www.bbb.org

The goal of the BBB is to create an ethical marketplace where buyers and sellers cantrust each other. We set standards for marketplace trust, encourage and support bestpractices and celebrate marketplace role models. When you contact one of our Accred-ited Businesses, make sure you inform them that you saw their advertisement or name inthe BBB Consumer Resource Guide.

Sincerely,

Carl Jacobson Steve J. BernasChair President & CEO

THIS IS YOUR GUIDE TO BETTER BUSINESSES

execu

tive

committee

officers

Vice ChairGerald M. ColeMid AmericaGroup Serices, Ltd.

President & CEOSteve J. BernasBetter BusinessBureau

Vice ChairKimberly A. SvobodaInsight

Vice ChairCarlos M. MinettiDiscover FinancialServices

ChairCarl JacobsonLifecare Innovations

SecretaryMichael E. StanczakHanson Material Service

Immediate Past ChairRoy Spencer Perma-Seal BasementSystems, Inc.

TreasurerCharles A. GavzerCataldo Family Enterprises

Accredited Business Directory: Find local BBB Accredited Businesses,ratings, maps, directions & more atwww.BBBit.org.

Free BBB Services: Find businessesand charities you can trust and obtainFREE Business Reviews. To check out abusiness before you buy or to file a complaint visit www.bbb.org/chicago

Business Reviews: Available onnorthern Illinois businesses for FREE atwww.bbb.org

BBB Blog: Stay up to date with uson our blog www.bbbchicagoblog.com/blog/

Social Networking: Find us on Twit-ter at @chicagobbb and on Facebookat www.facebook.com/BBBchicago

BBB Email: For business inquiriesand complaints, emailinfo@chicago.bbb.org

BBB AUTOLINE: 800.955.5100. Thisservice deals only with complaintsrelated to problems with vehicles manufactured by certain companies.

Telephone Service: 312.832.0500.Consumer consultants are available from9AM to 5PM Monday through Friday.

Ratings Update: To update your com-pany’s important information, go towww.chicago.bbb.org/update-company

Chicago Office: 330 N. WabashAvenue, Suite 3120, Chicago, IL 60611 Fax:312.832.9985 info@chicago.bbb.org

Rockford Office: 401 W. State Street,Suite 500, Rockford, IL 61104 Fax:815.963.0329 info@chicago.bbb.org

Bienvenidos a el BBB en español:312.832.9803, 9AM-5PM Lunes aViernes, Información importante para elconsumidor en español. Proporcionan-do por el Better Business Bureau,sirviendo a el area de Chicago y elNorte de Illinois.

How to reach your BBB

CHAIRMAN:Carl G. JacobsonLifecare InnovationsPRESIDENT & CEO:Steve J. BernasBetter Business Bureau/ChicagoIMMEDIATE PAST CHAIR:Roy SpencerPerma-Seal Basement Systems, Inc.VICE CHAIRS:Gerald M. ColeMAGS Mid America Groups Services, Ltd.Carlos M. MinettiDiscover Financial ServicesKimberly A. SvobodaInsightTREASURER:Charles A. GavzerCataldo Family EnterprisesSECRETARY:Michael E. StanczakHanson Material Service

OUTSIDE COUNSEL:John A. JanicikMayer Brown LLP

Billy AbtABT Electronics & ApplicancesTheodore J. AldrichDelaware Place BankJack ArslanianMiniMoves, Inc.Ed BachlerNombach Home ExteriorsBrian K. BarkleyAccess One, Inc.Christina K. Frank BaveryMB Financial BankBruce A. BedwellChapman and CutlerShirley BicknellSears Holdings Corporation

Giovanni T. BollentinoU.S. BankJerry N. BoudreauTransUnion LLCDavid BreenSpecial OlympicsJan BreyneAutomated Data Processing (ADP)Joseph B. BrocatoGozdecki, Del Giudice, Americus, Farkas & Brocato LLPPatricia Davis BrooksApple VacationsRick BrouwerBrouwer Bros SteamaticLawrence J. CarneyAmerican Home Heating Company, Inc.Katarina (Kathy) ChabezOffice of Ombudsman DeVry EducationCindy Chiappe-KayDeLuxe CorporationIlene CollinsApartment PeopleWarner A. Cruz, CRJ.C. Restoration, Inc.Timothy J. CzechIntegrated Project Management Company, Inc.Nicholas DacanayU.S. Department of the TreasuryBob DalaskeyArnold World Class RelocationJeffrey DannRJ2 & Associates, Inc.Duane G. DebsWest Suburban BankDennis DePaolaCBS 2 ChicagoSteve DeZaraGalaxie HomeMark T. DoyleNational Van LinesMichael ErnstChicago Fire Soccer

Rob EwingWalgreensSteven FarberTribune Broadcasting CompanyDavid B. FineAT&T Inc.Darrell FisherMidas International, Inc.Gina FisherThe Autobarn Volkswagen of CountrysidePaul FisherDanley Garage WorldJohn A. FittererComEd Care CenterRobert P. FleckTribune Media GroupJeffrey J. FloerkeChicago White SoxRussell T. (Wicker) FreemanCoyne CollegeWilliam M. FulleTiffany & CompanyJoseph M. GagliardoLaner, Muchin, Dombrow, Becker, Levin and Tominberg, Ltd.Ed GarciaWireless Central LLCMollie Carver GawronskiBMO Harris BankA.F. (Duffy) GaynorIBM CorporationKarrie GibsonVintage Tech Recyclers, Inc.Dayle GillettThe Inland Real Estate Group, Inc.James GnoffoAAA ChicagoThomas D. GrahamAiroom LLCPeter GrandeState Farm InsuranceE. Barry GreenbergThe Greenberg Law Firm

David P. GutmanDavid Gutman ConsultingDave HamelMSINicole M. HoltzmannChicago Sun-Times Media GroupKatherine L. HustU.S. CellularRichard HynesHynes Associates Architecture & InteriorsClark H. JohnsonFinishingChicago.comDavid KellyDex One CorporationChristopher E. KentraMeckler, Bulger, Tilson, Marwick & Pearson, LLPGary LangGary Lang Auto GroupBrian LaPelusaLaPelusa Home ImprovementBrian LeonardCardio Partner Resources, LLCMark A. Lies IISeyfarth Shaw LLPJerry LottBridgestone Retail Operations, LLCMichael MagnussonPinnacle AdvertisingDavid W. MaherPublic Interest RegistryRobert MarcocchioAssurance Agency, Ltd.Dan McLaughlinOrland Park Village HallHoward MedleyMedley’s Moving & Self StorageHarold (Sandy) MengerPave Man, Inc.Bridget MoscatelloBusiness Operations ConsultingDale MuellerChicagoland Aamco Dealers

Bruce O’NealMatthews Roofing Company, Inc.Dennis R. OntanedaCombined Insurance, Worksite SolutionsIleene PasetWFLD/WPWRSteve PiwowarFour Seasons Heating & Air ConditioningJason RobertsAdvantage ChevroletAllen RodriguezRodriguez ConsultingPatrick RoneyMcDonald’s USA, LLCStephanie SantanderCDWPatrick SantoroRestore Construction, Inc.Paul F. SivakPrecision Payroll of America, LLC (PPA)David SloanChicago Automobile Trade AssociationKelly SmithThe Pampered ChefVincent J. SollecitoABC7 ChicagoDavid SparksSparks ConsultingBrandin A. StewartNBC 5 ChicagoJerry S. StockU.S. WaterproofingChristopher TerzichStandard Bank and Trust CompanyCecil TreadwayTreadway Enterprises, Inc.John WellsHilton ChicagoJames W. WicklanderLake County Press, Inc.Kenneth WilliamsChicago Shred Authority

BBB BOARD OF DIRECTORS

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