vision and roadmap urban lighting - tue-lighthouse.nl · maintenance) lighting (functional,...

32
HOUSE LIGHT / solution partner of the Intelligent Lighting Institute at TU/e

Upload: others

Post on 09-Jul-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Vision and roadmap urban lighting Eindhoven 2030

    Research Results – July 2012

    Produced by LightHouse for and in partnership with the city of Eindhoven

    as part of the Interreg IVC PLUS project

    prof.dr.ir. Elke den Ouden & dr.ir. Rianne Valkenburg

    TU/e – LightHouse

    Intelligent Lighting InstituteHOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Eindhoven 2

    Future vision Now

    The plan

    The route

    Drivers for change

    Scenario Eindhoven 2030

    Roadmap

    Innovation plan

    Concrete steps

    Pg 6-9

    Pg 10-11

    Pg 12-17

    Pg 19

    Pg 20

    Preconditions Pg 18

    Dream: smart lighting grid for ‘liveable city’ 2030

    Pg 3

    Ambition Pg 4-5

    Future-proof Policy Design Realisation Maintenance

    Visionary

    Embedded

    Depth

    Aware

    Ad hoc

    2030

    Now

    Milestones

    Lighting

    Smart city

    Organisation

    2012 2030

    the influence of information

    the perception of value

    the potential of people

    ethical

    recalibr

    ation

    econom

    ic

    recalibr

    ation soc

    ial

    recalibr

    ation

    Guarding public interest

    Innova

    tion at

    all lev

    els

    Innovation in the quadruple helix

    Services

    Data

    Devices

    Infrastructure

    System architecture

    Openn

    ess at

    all lev

    els

    Innovation in specific urban areas

    1 2 3 4 Defining the ambition for the area Identifying the present status Specifying the innovation need Preparing for the task

    Plan at city level

    Pilots in urban areas Ambition & priorities

    Learning & scaling-up

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Dream: Liveable city 2030

    Aim: Urban lighting 2030

    Masterplan 2012-2013

    ‘My city’ = own identity

    Modern city = evening fair

    What should Eindhoven want as city of light?

    Always on, or ‘three crazy days’?

    From functional to art as integral part

    Natural light in the evening ‘always summer in Eindhoven’

    Personal light (your own avatar)

    Starting with people and their needs

    Community and control by social factors

    Meaningful for people (use and experience)

    The best for citizens in the city

    Knowing the effect of lighting concepts (trying)

    Also: exploitation of the city as a ‘living lab’

    Social system, public = ownership citizens, not just use, also influence in decisions

    Open system

    THE system for public space

    Flexible system (connect to new possibilities)

    No uniformity

    Interactive

    Freedom of choice in system

    Multiple grids = more opportunities and risk sharing

    Info around public space

    Info = also traffic control, dynamic control, diversions (e.g. on the base of measured air quality)

    New information

    How to use information, routing etc.

    Creating atmosphere (more than functionality)

    Financing = also business model (operation, repair, maintenance)

    Lighting (functional, sustainable, energy neutral) is basis

    Lamppost-less solution (bicycles)

    Energy saving

    Sustainable light

    Sustainable system

    Technology to make it happen

    Achieving ambition step by step

    Learning system & organisation

    Experiments with limited risk (batch of500)

    Innovating and evolving system

    Lighting and lighting grid as enabler for various means with societal impact

    Principles Vision and roadmap 2030 3

    The question The City of Eindhoven is currently faced simultaneously with a number of questions about public lighting, which in themselves are difficult to answer but as well as that are interrelated:

    •  There is a concrete question about the replacement of 21,000 street lights in the city: is it best to replace these all at once with led lamps? If this investment were to be made now, the replacement budget would no longer be enough for further renewals.

    •  The City of Eindhoven is working together with 10 other European cities in a European Interreg IVC PLUS project to define public lighting strategies for sustainable cities. The city needs to put forward a strategy and action plan as part of this project, and wants to submit a well-founded strategy with a scope that extends further than simply short-term energy savings.

    •  Projects are also currently running in other public domains as well as public lighting, for example e-care, e-learning and e-traffic. These are investigating whether a city-wide infrastructure is necessary, and what would then be viable business models to recover the associated investment. Up to now, no simple and convincing financial answer has been found within the sphere of the current operations.

    The conclusion that the city draws from the developments outlined above is that more detailed consideration needs to be given to the question of led lighting than has been the case up to now. Broad acceptance – also among the citizens of Eindhoven – demands a clear proposition on the basis of which well-founded decisions can be taken.

    The question from the City of Eindhoven’s public lighting department to LightHouse is to formulate a vision extending beyond public lighting alone, together with a roadmap to allow decisions to be taken for short-term measures that will not prove to be barriers to longer-term developments.

    The approach To formulate a vision and roadmap for urban lighting in Eindhoven, extending to 2030, the project is divided into a number of phases:

    Now

    Analysis of the current situation, the underlying principles and the ambition level of the city in relation to urban lighting for 2030.

    The future

    By means of the Future Telling research method, the most important drivers of change for a future city with a high quality of life are

    identified. Together with the ambition, the findings are used to create the desired scenario for Eindhoven as a city with a high quality of life

    in 2030.

    The route

    The next step is to consider through a roadmap which technological developments and organisational changes are possible and necessary

    to realise the desired future vision.

    The plan

    The understanding of the social, technical and organisational changes leads to an innovation plan. This lays down concrete steps that can be taken within the Triple Helix framework on the way to Eindhoven as a

    city with a high quality of life – a ‘liveable city’ – in 2030.

    The underlying principles The figure below shows the underlying principles for the vision and roadmap, defined by the City of Eindhoven in the kick-off workshop of the project. These principles are specifically:

    •  The city takes the role of ‘lead user’, through which the city is made available for innovations developed by others (commercial parties and creative businesses).

    •  A policy of focusing on technology, light and design for the City of Eindhoven is adopted. •  There is a wish to engage with citizens in different ways, surpassing the standard idea of ‘citizen involvement’. •  There is an awareness that new business models will be needed to make the planned investments viable despite the constraints of today’s

    economic situation.

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    ILI Reference Model for Sustainable Urban Lighting/ solution partner of the Intelligent Lighting Institute

    process

    level

    Visionary Driving policy development through thought leadershipQuality of life in public space as a whole

    Exploring new opportunities through experiential projects

    Alignment with policy & roadmap Exploration and integrated decision making

    Learning process Joint roadmaps in a stakeholder network

    Quadruple based management of targets and risks

    Involvement Quadruple level integrated configuration management

    Continuous improvement based on emerging pattern recognition

    Continuous improvement in quadruple helix

    - World class level- Innovating from a vision- Stretching boundaries- Operating in quadruple helix

    - Yearly vision and roadmap- Involvement of quadruple helix in the creation of a shared vision- Thought leader

    - Improving quality of life of citizens -Public space as a whole (incl. lighting)- Objective reviews show 'best in class'

    - Experimentation projects (innovator) - Publication and presentation of results to others (sharing)

    - Policy and roadmap drives decisions- Autonomous, knowledgeable and experienced teams across quadruple helix- Scientific validation of new solutions

    - Integrated decision making- Reflection from multiple views- Iterative approaches of experimenting and testing of new opportunities- Setting new norms

    -Learning process across organisations in the quadruple helix - Respecting each other's contribution as thought leaders

    - Roadmaps involving quadruple helix: stakeholders seen as partners- Distinguishing between repetitive and innovative projects

    - Project management on targets across quadruple helix-Targets monitored and adjusted to evolving insights- Risks identification from full quadruple helix

    - Involvement of stakeholders in planning of realisation project- Best timing for the project based on minimising burden

    - Integrated configuration management system maintained by several stakeholders -Dynamic assessment of changes

    - The installed base is part of an on-going innovation process- Emerging pattern recognition- Integrated maintenance management through intelligent systems

    - Continuous collection of feedback from the quadruple helix- Pro-active attitude of quadruple helix towards the shared vision- Joint improvement plans involving the quadruple helix

    EmbeddedProgram management to meet future needs of end-users

    Social & ecological sustainability of light in public spaces

    Fast adoption of new functionalities

    Alignment with master plan Applying proven insights Monitoring effectiveness Specifying opportunities for suppliers

    Qualitative management of targets and risks on network level

    Timely & relevant information Chain level integrated configuration management

    Improvement based on monitoring installations

    Structural improvement in the total chain

    - End-user driven (outside in)- Proactive to achieve goals- Operating in total chain

    - Master plan with ambition- Input of total chain on future needs- Program management

    - Sustainability incl. social factors- Urban lighting as a whole

    - Fast application of new functions- Keeping track of new developments

    - Master plan drives decisions- Incorporating new insights or solutions in the design- Involvement of end-users and relevant stakeholders in decisions

    - New and proven insights are integrated into design decisions in the projects- Applying new solutions in specific projects

    - Monitoring effectiveness of participation of various stakeholders- Stakeholders suggest involvement

    - Suppliers involved in co-development- Supplier performance evaluation on goals in the total chain

    - Projects management on targets across the total chain- Risk identification in separate organisations and impact on total chain

    - Planning to minimise disturbances for stakeholders - Prior notice to stakeholders

    - Configuration management system for design changes- Impact assessment of design changes

    - Continuous monitoring of individual installations - Improvement based on insights from data- Preventive and reactive maintenance based on real time information from the system

    - Structural process in place to monitor if targets of the master plan are met- Monitoring if adaptation of plans or actions is needed to achieve the targets

    DepthProgram of coherent projects to meet organisational ambitions

    Ecological effectiveness of public and private lighting systems

    Applying new lighting products for multifunctional purposes

    Alignment with program management

    Meeting integral and extended targets

    Process management Specifying generic targets for suppliers

    Qualitative management of targets and risks on organisation level

    Relevant information Organizational level configuration management

    Preventive actions on organisational level

    Structural improvement on organisational level

    - Objectives on organisational level (inside out)- Monitoring if targets are met- Collaboration within the organisation

    - Ambition defined on organisational level- Coherent program of projects - Support from all relevant departments

    - Sustainability incl. ecological effectiveness- Relation between projects- Urban lighting incl. private systems

    -Multifunctional lighting: safety, experience, navigation and traffic regulation - Applying newly available products in the program of projects (reactive follower)

    - Program targets drive decisions- Avoiding sub optimisation- Issues resolved on program level

    - Targets defined beyond common rules and regulations- Targets considered integrally

    -Inviting specific stakeholders for specific decisions- Stakeholders are aware and prepared

    - Tendering for proven concepts and technologies- Supplier performance evaluation on project targets- Supplier management process in place

    - Project and program management on organisational targets- Quantitative targets on project level- Risk identification in separate projects and impact on program targets

    - Planning based on important external factors- Relevant information to most important stakeholders get relevant information- Additional info through standard channels (e.g. website)

    - Tracking and controlling of documentation on changes - Configuration baselines and configuration checks/audits

    - Complaint analysis and comparison across installations and projects in the city- Sharing solutions across projects and installations- Preventive and reactive maintenance based on plans

    - Structural data collection on project performance and on organisational level- Monitoring if targets on organisational level are met

    AwareProject level targets and activities Material use & energy

    consumption in public lighting systems

    Applying standard products for functions and experience

    Alignment with project targets Meeting extended targets Active involvement Specifying standard products / systems for suppliers

    Qualitative management of targets and risks on project level

    Minor information Project level configuration management

    Reactive actions for structural improvement

    Structural data collection

    - Objectives set on project level- Reuse of practices and ways of working- Responsibilities in separate departments

    - Targets defined on project level- A department is responsible and is aware of past performance- Track record of successful projects

    - Sustainability incl. 'zero emission' total product life cycle- Scarce resources and energy consumption- Lamps and luminaires managed by the municipality

    - Considering experience of citizens and visitors- Applying standard products from catalogues, incl. impact on experience

    - Project targets drive decisions- Issues resolved through escalation

    - Proactively following general rules and regulations and upcoming trends- Staying within budget targets- Applying new technologies to meet extended targets- Staying up to date with new rules and regulations

    - Some important stakeholders are always involved in design projects

    - Requirements specification for commercially available products- Supplier performance evaluation on product specification- Supplier agreements

    - Project management on product targets- Reactive risk identification based on incidents/threats

    - Planning based on internal planning and capacity- Information through standard channels on the execution of the works - no detailed information available

    - Documentation on project/installation level

    - Structural resolution of complaints within projects- Reactive maintenance with fast response based on pareto analysis of failures & stock of spare-parts- Curative maintenance through periodic replacements of parts

    - Data on project performance in relation to the targets is collected

    Ad-hoc Ad hoc and informal activities Regulation driven Applying standard products for functional lightingAd hoc Solving issues None Purchasing standard products No structured project and risk

    managementNo stakeholder management No configuration management Handling of individual complaints None

    - Individual objectives ('heroes')- Implicit expertise, ad hoc activities- Informal networks

    - Individual ambitions (on managerial or operational level)- Informal networks- No structured processes, and/or skill levels defined- No consequences when targets are not met

    - Adherence to regulations and rules- Scope is dependent on individual view- Under influence of elections and governmental terms

    - Functional focus on safety in the city- Products are purchased from catalogues, with focus on function & costs

    - Ad hoc decisions by people involved- Issues may lead to not meeting ambitions

    - Complaints of citizens- Reactive approach to new rules and regulations

    - Ad hoc stakeholder involvement - Standard products for standard applications- Supplier performance evaluation on individual deliveries- Ad hoc selection of suppliers

    - No performance indicators are defined for the realization project- No risk management procedure in place

    - Execution based on internal planning and capacity - No information provision

    - No configuration management procedure in place.

    - Individual complaints are analysed and resolved- Reactive maintenance based on incidents- No stock of parts

    - No structural collection of feedback on projects- No structural monitoring of progress to meet targets

    Version 0.7 - Spellingcorrections for Roadmap report23 juli 2012, Eindhoven, The Netherlands

    More info: prof.dr.ir. Elke den Ouden (mail: [email protected])

    elements Defining ambition Sustainability scope Lighting innovation Decision process Design aspects Configuration management Quality management

    Policy development Design process Realization process Maintenance process

    Progress monitoring

    5

    4

    3

    2

    1

    Stakeholder involvement Contract management Project management Stakeholder management

    Intelligent Lighting Institute

    HOUSEL I G H TPrinciples Self-assessment 2012

    4

    Self-assessment 2012 Using the ILI Reference Model for Sustainable Urban Lighting, a self-assessment was performed to find out where Eindhoven stands in terms of the processes relating to policy development, the design and realisation of lighting projects in the city, the maintenance, and monitoring of whether the ambitions expressed in the policy are achieved. A number of sessions were held together with the municipal staff members involved to consider the present working approaches in the city. Based on this process of self-reflection, the city’s present position on the scale of the reference model was identified. The figure above shows the score on the self-assessment ( ).

    For an explanation on the ILI Reference Model, please refer to YouTube: http://youtu.be/pt9IQ9b8_6A

    Examples of best practices from the PLUS Deep Dive report As well as the self-assessment the PLUS project also included a DeepDive, in which the representatives of the participating cities in a peer review identified the best practices employed in Eindhoven. A number of quotes from the DeepDive report by PLUS (March 2012) show where the strengths of Eindhoven currently lie:

    Selfassessment score 2012

    “Innovation is a key word when it comes to the economical development of Eindhoven. Research activities (Triple Helix, Brainport, Smartest Region etc.) are actively promoted and stimulated.”

    “Eindhoven has many different activities in the field of lighting and has many innovations to show. Innovations which are important for the general development of public lighting.”

    “Eindhoven does not only involve the main stakeholders, but depending on the project, seeks actively contact with groups that might have a (smaller) interest too.”

    Conclusion The City of Eindhoven has most of its processes well organised (scoring level 3 – Depth, which shows that sufficient awareness and knowledge exist). The high ambition level of the municipal staff to take a leadership role in a Triple Helix structure with (lighting) technology and design has not (yet) been translated into a concrete programme with coherent projects to ensure that the goals are actually achieved in practice. As the DeepDive shows, Eindhoven is leading in stakeholder involvement but the municipal staff themselves are not making their views felt to a sufficient extent in the discussions. That means the city runs the risk that the interests of citizens do not carry enough weight in innovative projects. To reach a higher score the city needs to profile itself not as a ‘lead user’ but as a fully involved partner in the Triple Helix discussions.

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    ILI Reference Model for Sustainable Urban Lighting/ solution partner of the Intelligent Lighting Institute

    process

    level

    Visionary Driving policy development through thought leadershipQuality of life in public space as a whole

    Exploring new opportunities through experiential projects

    Alignment with policy & roadmap Exploration and integrated decision making

    Learning process Joint roadmaps in a stakeholder network

    Quadruple based management of targets and risks

    Involvement Quadruple level integrated configuration management

    Continuous improvement based on emerging pattern recognition

    Continuous improvement in quadruple helix

    - World class level- Innovating from a vision- Stretching boundaries- Operating in quadruple helix

    - Yearly vision and roadmap- Involvement of quadruple helix in the creation of a shared vision- Thought leader

    - Improving quality of life of citizens -Public space as a whole (incl. lighting)- Objective reviews show 'best in class'

    - Experimentation projects (innovator) - Publication and presentation of results to others (sharing)

    - Policy and roadmap drives decisions- Autonomous, knowledgeable and experienced teams across quadruple helix- Scientific validation of new solutions

    - Integrated decision making- Reflection from multiple views- Iterative approaches of experimenting and testing of new opportunities- Setting new norms

    -Learning process across organisations in the quadruple helix - Respecting each other's contribution as thought leaders

    - Roadmaps involving quadruple helix: stakeholders seen as partners- Distinguishing between repetitive and innovative projects

    - Project management on targets across quadruple helix-Targets monitored and adjusted to evolving insights- Risks identification from full quadruple helix

    - Involvement of stakeholders in planning of realisation project- Best timing for the project based on minimising burden

    - Integrated configuration management system maintained by several stakeholders -Dynamic assessment of changes

    - The installed base is part of an on-going innovation process- Emerging pattern recognition- Integrated maintenance management through intelligent systems

    - Continuous collection of feedback from the quadruple helix- Pro-active attitude of quadruple helix towards the shared vision- Joint improvement plans involving the quadruple helix

    EmbeddedProgram management to meet future needs of end-users

    Social & ecological sustainability of light in public spaces

    Fast adoption of new functionalities

    Alignment with master plan Applying proven insights Monitoring effectiveness Specifying opportunities for suppliers

    Qualitative management of targets and risks on network level

    Timely & relevant information Chain level integrated configuration management

    Improvement based on monitoring installations

    Structural improvement in the total chain

    - End-user driven (outside in)- Proactive to achieve goals- Operating in total chain

    - Master plan with ambition- Input of total chain on future needs- Program management

    - Sustainability incl. social factors- Urban lighting as a whole

    - Fast application of new functions- Keeping track of new developments

    - Master plan drives decisions- Incorporating new insights or solutions in the design- Involvement of end-users and relevant stakeholders in decisions

    - New and proven insights are integrated into design decisions in the projects- Applying new solutions in specific projects

    - Monitoring effectiveness of participation of various stakeholders- Stakeholders suggest involvement

    - Suppliers involved in co-development- Supplier performance evaluation on goals in the total chain

    - Projects management on targets across the total chain- Risk identification in separate organisations and impact on total chain

    - Planning to minimise disturbances for stakeholders - Prior notice to stakeholders

    - Configuration management system for design changes- Impact assessment of design changes

    - Continuous monitoring of individual installations - Improvement based on insights from data- Preventive and reactive maintenance based on real time information from the system

    - Structural process in place to monitor if targets of the master plan are met- Monitoring if adaptation of plans or actions is needed to achieve the targets

    DepthProgram of coherent projects to meet organisational ambitions

    Ecological effectiveness of public and private lighting systems

    Applying new lighting products for multifunctional purposes

    Alignment with program management

    Meeting integral and extended targets

    Process management Specifying generic targets for suppliers

    Qualitative management of targets and risks on organisation level

    Relevant information Organizational level configuration management

    Preventive actions on organisational level

    Structural improvement on organisational level

    - Objectives on organisational level (inside out)- Monitoring if targets are met- Collaboration within the organisation

    - Ambition defined on organisational level- Coherent program of projects - Support from all relevant departments

    - Sustainability incl. ecological effectiveness- Relation between projects- Urban lighting incl. private systems

    -Multifunctional lighting: safety, experience, navigation and traffic regulation - Applying newly available products in the program of projects (reactive follower)

    - Program targets drive decisions- Avoiding sub optimisation- Issues resolved on program level

    - Targets defined beyond common rules and regulations- Targets considered integrally

    -Inviting specific stakeholders for specific decisions- Stakeholders are aware and prepared

    - Tendering for proven concepts and technologies- Supplier performance evaluation on project targets- Supplier management process in place

    - Project and program management on organisational targets- Quantitative targets on project level- Risk identification in separate projects and impact on program targets

    - Planning based on important external factors- Relevant information to most important stakeholders get relevant information- Additional info through standard channels (e.g. website)

    - Tracking and controlling of documentation on changes - Configuration baselines and configuration checks/audits

    - Complaint analysis and comparison across installations and projects in the city- Sharing solutions across projects and installations- Preventive and reactive maintenance based on plans

    - Structural data collection on project performance and on organisational level- Monitoring if targets on organisational level are met

    AwareProject level targets and activities Material use & energy

    consumption in public lighting systems

    Applying standard products for functions and experience

    Alignment with project targets Meeting extended targets Active involvement Specifying standard products / systems for suppliers

    Qualitative management of targets and risks on project level

    Minor information Project level configuration management

    Reactive actions for structural improvement

    Structural data collection

    - Objectives set on project level- Reuse of practices and ways of working- Responsibilities in separate departments

    - Targets defined on project level- A department is responsible and is aware of past performance- Track record of successful projects

    - Sustainability incl. 'zero emission' total product life cycle- Scarce resources and energy consumption- Lamps and luminaires managed by the municipality

    - Considering experience of citizens and visitors- Applying standard products from catalogues, incl. impact on experience

    - Project targets drive decisions- Issues resolved through escalation

    - Proactively following general rules and regulations and upcoming trends- Staying within budget targets- Applying new technologies to meet extended targets- Staying up to date with new rules and regulations

    - Some important stakeholders are always involved in design projects

    - Requirements specification for commercially available products- Supplier performance evaluation on product specification- Supplier agreements

    - Project management on product targets- Reactive risk identification based on incidents/threats

    - Planning based on internal planning and capacity- Information through standard channels on the execution of the works - no detailed information available

    - Documentation on project/installation level

    - Structural resolution of complaints within projects- Reactive maintenance with fast response based on pareto analysis of failures & stock of spare-parts- Curative maintenance through periodic replacements of parts

    - Data on project performance in relation to the targets is collected

    Ad-hoc Ad hoc and informal activities Regulation driven Applying standard products for functional lightingAd hoc Solving issues None Purchasing standard products No structured project and risk

    managementNo stakeholder management No configuration management Handling of individual complaints None

    - Individual objectives ('heroes')- Implicit expertise, ad hoc activities- Informal networks

    - Individual ambitions (on managerial or operational level)- Informal networks- No structured processes, and/or skill levels defined- No consequences when targets are not met

    - Adherence to regulations and rules- Scope is dependent on individual view- Under influence of elections and governmental terms

    - Functional focus on safety in the city- Products are purchased from catalogues, with focus on function & costs

    - Ad hoc decisions by people involved- Issues may lead to not meeting ambitions

    - Complaints of citizens- Reactive approach to new rules and regulations

    - Ad hoc stakeholder involvement - Standard products for standard applications- Supplier performance evaluation on individual deliveries- Ad hoc selection of suppliers

    - No performance indicators are defined for the realization project- No risk management procedure in place

    - Execution based on internal planning and capacity - No information provision

    - No configuration management procedure in place.

    - Individual complaints are analysed and resolved- Reactive maintenance based on incidents- No stock of parts

    - No structural collection of feedback on projects- No structural monitoring of progress to meet targets

    Version 0.7 - Spellingcorrections for Roadmap report23 juli 2012, Eindhoven, The Netherlands

    More info: prof.dr.ir. Elke den Ouden (mail: [email protected])

    elements Defining ambition Sustainability scope Lighting innovation Decision process Design aspects Configuration management Quality management

    Policy development Design process Realization process Maintenance process

    Progress monitoring

    5

    4

    3

    2

    1

    Stakeholder involvement Contract management Project management Stakeholder management

    Intelligent Lighting Institute

    HOUSEL I G H TPrinciples Defining the ambition level

    5

    Approach The ambition level for the future was defined together with the municipality in a workshop, using the ILI Reference Model for Sustainable Urban Lighting. This initially had a longer-term focus (2030). Then the processes needing attention in the shorter term (2015) were identified, to allow the first steps to be taken in the right direction and to lay the foundations for the longer-term challenges.

    The table above shows the current score (2012: ), the shorter-term ambition (2015: ) and the longer-term ambition(2030: ).

    Lead user (putting the city forward as a testbed for suppliers)

    Provider of infrastructure (the infrastructure as an enabler for innovation)

    Full partner (safeguarding public interests through collaboration in the

    Quadruple Helix)

    Ambition 2030 The workshop revealed that the ambition of the City of Eindhoven is at visionary level. Eindhoven wants to apply innovative technologies to address socially relevant issues in partnership with the Triple Helix and with clear citizen involvement (Quadruple Helix). The city recognises the importance of innovation for the economic development of the Brainport region, is prepared to accept risks that are inherent in innovation, and regards its own primary task as safeguarding its citizens’ interests. It is aware of the steps that need to be taken to fulfil this role properly. Explicit attention will also need to be given to communication relating to the design and explorations with new technologies in ‘living labs’ to help understand the associated learning process.

    Ambition 2015 To realise the longer-term ambitions, the first step will be to make a clear innovation plan defining a coherent set of (lighting) projects to be executed in partnership with the Quadruple Helix. These projects are needed to create the basic infrastructure for the city’s smart lighting grid. This basic infrastructure is also needed to support the design explorations in the ‘living labs’ with new technologies and intelligent control systems. With the basic infrastructure, the foundations will be laid for the innovation processes which can then focus on improving the quality of life and socially relevant issues.

    Selfassessment 2012

    Ambition 2015

    Ambition 2030

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    FT1 FT2 FT3 FT4 FT5 FT6 FT7 FT8 FT9 FT10 FT11 FT121 2 0 1 0 1 1 1 1 2 1 1 12 0 2 2 0 2 1 1 1 0 1 0 03 0 2 1 0 2 1 1 1 2 2 1 14 2 1 1 0 0 2 0 0 1 1 1 15 2 0 1 0 0 1 1 1 0 1 0 06 0 2 1 0 1 0 1 1 1 0 0 27 2 0 1 0 2 1 0 1 2 2 0 08 1 1 1 2 1 0 1 0 2 0 2 09 1 1 0 2 1 2 0 1 1 1 1 2

    10 2 0 1 0 2 1 1 1 2 2 2 211 1 2 2 2 1 1 2 1 0 2 2 012 0 0 2 0 0 1 2 0 0 0 1 013 1 2 1 2 2 2 1 1 1 1 0 214 1 0 1 1 2 2 1 1 1 1 2 115 1 1 1 1 1 0 1 1 1 1 2 116 1 1 1 0 0 1 1 1 0 1 0 217 1 0 1 0 1 1 1 1 2 0 2 018 2 2 1 1 1 2 1 1 1 1 2 219 2 0 1 1 2 1 2 1 2 2 2 020 2 1 1 0 2 2 0 1 0 1 2 121 1 2 1 0 0 1 1 1 2 1 2 122 1 1 1 1 1 2 1 1 1 2 0 223 1 1 1 1 2 1 1 1 1 1 1 224 2 1 1 1 1 0 1 1 2 1 2 125 0 0 1 1 0 1 1 1 1 0 2 126 1 1 1 0 1 1 0 1 1 0 0 227 1 1 2 1 0 2 1 1 2 2 2 228 1 1 1 1 1 2 1 1 1 1 2 129 1 1 1 1 2 2 2 1 2 2 0 130 2 1 1 1 1 1 2 1 1 0 0 231 2 0 1 1 0 1 1 1 1 2 2 032 1 0 1 0 1 1 1 1 1 0 0 133 1 2 1 0 0 1 1 1 1 0 2 134 2 1 2 2 0 1 1 1 0 1 2 135 0 0 1 0 0 2 2 1 1 1 2 236 2 1 1 1 2 1 2 1 0 1 2 037 1 1 2 1 0 0 1 1 0 1 2 238 1 0 1 0 0 1 0 1 0 1 1 239 2 2 1 1 2 2 2 1 0 2 1 140 2 0 1 0 2 0 0 1 2 0 0 141 1 0 1 0 1 1 1 0 0 1 2 242 2 2 0 1 2 1 2 1 1 1 1 243 1 0 1 0 1 1 0 1 0 0 0 244 1 1 1 0 1 1 0 1 0 1 2 245 0 0 1 0 1 0 0 2 0 2 0 046 1 0 1 0 1 1 1 1 2 1 2 047 1 0 1 0 1 1 1 0 0 0 0 148 0 0 1 1 2 1 0 0 0 0 2 049 1 2 1 1 0 1 2 1 1 1 2 050 2 0 1 1 2 1 1 1 1 0 2 251 1 0 2 2 1 1 1 1 1 2 2 052 2 1 2 0 1 1 2 1 2 2 2 153 1 1 1 1 2 1 0 1 1 2 2 254 1 0 1 1 1 1 1 1 2 2 2 155 1 0 1 2 0 2 2 1 1 1 2 256 1 0 2 2 1 2 1 1 1 2 0 157 0 0 1 0 0 2 2 0 1 2 0 158 2 0 2 2 0 1 2 1 1 2 0 159 2 1 1 1 1 2 0 1 1 1 2 260 2 0 1 0 2 2 2 1 1 0 0 161 2 1 1 0 2 1 1 1 0 1 0 162 1 1 1 0 1 2 1 1 1 1 2 163 1 0 1 0 1 1 1 1 0 1 0 064 0 1 1 0 0 1 2 1 1 0 0 1

    Future Telling 6

    Future Telling The ‘Future Telling’ research method uses a set of cards with 64 future trends. Relevant trends are identified in interviews with experts for the ‘liveable city’ context. These trends are then further detailed and supported by examples.

    Interview structure:

    •  What is not relevant in this context, now already relevant, or will be relevant in the future (and with what probability))?

    •  Which 10 trends will have most impact in the future?

    •  Rich stories about possible futures, supported by examples.

    A range of experts from different domains were interviewed for the future vision of a ‘liveable city’ in 2030.

    Findings

    Classification by relevance:

    At first glance there appears to be little relationship between the 10 most relevant trends chosen by the experts. However the explanations which they subsequently gave to explain their choices and the examples that were then discussed show a number of clear directions. Three drivers for change were identified:

    1 The influence of information

    2 The perception of value

    3 The potential of people

    The full results are shown in the appendixes.

    The three drivers are described in more detail on the following pages. Choices to make the final scenario specific for Eindhoven have been made using the recalibration issues.

    12 Experts •  Aarnout Brombacher, TU/e Industrial Design •  Emile Aarts, TU/e Intelligent Lighting Institute •  Pauline van Hezik, Greenheart Company •  Rombout Frieling, TU/e OpenLight •  Marco Bevolo, Marco Bevolo BV •  Ellen de Vries, Het LUX LAB •  Toine Schoutens, Stichting Licht en Gezondheid •  Marleen Stikker, Waag Society •  Rogier van der Heide, Philips Design Lighting •  Robert Elbrink, Gemeente Eindhoven •  Rinie van Est, Rathenau Instituut •  Henno Theisens, De Haagse Hogeschool

    Approach

    not now later

    Results – raw data

    plaatjes aanpassen

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Intelligent(systems!will!increasingly!take!over!human!tasks!such!as!business!management!and!government.!

    052!

    Even%be'er%ways%to%deal%with%and%use%large%amounts%of%informa(on%will%be%found%

    029%

    Unregulated+alterna,ve+economies+with+their+own+forms+of+exchange++and+currencies+will+increasingly+become+morepopular+and+more+powerful.++

    019+

    Interview quotes A number of quotes taken from the rich stories of the interviewees are shown below to provide some extra background information about the expected changes in the influence of information.

    “Transparency and social media will force companies to change their ways. In the future you’ll have notices on your virtual door showing what you want and what you don’t – you’ll be in control of that yourself, with choices like you’re now looking for a house meeting your specific requirements on a ‘homes for

    sale’ site; you’ll regain control of the locks on your own digital gateway.”

    “We know people don’t choose on the basis of our website, but on the basis of review sites. And that community isn’t owned by a big company, but is itself a big community with a huge impact on the decisions people take.”

    “The virtual and real worlds used to be far apart, but now digital technology and media have become an integrated part of our everyday lives (check in, check out). In fact there’s a new, interactive layer on top of our world: the cybernetic loop.“

    “We’re the Indians of the future; free and empowered people. Things used to be more limited (‘village life’), but we were also very free – free from external influences, stress, TV etc. Today people are influenced by signals, but exactly which they are and what motives are behind them isn’t clear. We’re under external pressure all the time. Where does that leave your identity?”

    “I think we’ll see all kinds of business models around us based on social media and apps. I also expect a big future for ‘intangible goods’. Services that deliver

    added value in our lives, but which we still experience as products. In some cases that’s already happening.”

    Future Telling The influence of information 7

    Driver for change 1 The influence of information Our behaviour is driven by ubiquitously available information •  Sensors gather data (semi-)automatically, •  Users add information using social media, •  Social relationships will again be instrumental in finding your

    way through the excess of information.

    Systems will increasingly take over complex tasks •  Intelligent systems help people to reach their goals, •  Biological and sociological factors are included in the process of

    digitalisation, •  Technology becomes more ‘human’, and influences social

    processes.

    Empowered people through good technology applications •  Redefining our ‘true selves’ in the ‘makeable world’, •  Business models will change drastically, •  The value of the intangible: searching for new opportunities.

    Prerequisite To allow the influence of information to develop in the direction of a positive society, attention needs to be given to an

    ethical recalibration

    Is it enough, and is it fair, for the city just to keep the task of social safety, when efforts are being made all around us to create an open grid?

    •  Who will decide who’s allowed to do what? •  Who is the owner of a network and information (and are they

    trustworthy)?

    Technology is a social design process, it’s an ethical design issue, in which a code of conduct also needs to be designed by involving all stakeholders.

    More information is available and people become more influential

    through social media

    Life becomes easier with further technological support

    There will be a redefinition of ‘being’, of value and revenue

    models

    The following trends will have the greatest impact on the changing influence of information in the ‘liveable city’ in the future:

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    The$largest$changes$will$lie$in$and$be$a$result$of$our$ways$of$thinking.$Social'innova*on$will$be$the$fundament$of$technological$innova9on$and$drive$the$way$we$deal$with$our$opportuni9es$and$problems.$$$

    027$

    Alterna(ves!to!resource!scarcity!will!not!only!be!found!in!different!resources,!but!also!in!how!we!use!energy!(other!forms!of!mobility!in!stead!of!different!fuels,!different!distribu8on,!different!business!models!etc.).!

    018!

    The$means$of$influencing$your$health$will$increasingly$fall$into$the$hands$of$people.$Medical$professionals$will$lose$their$control$of$the$means$and$change$into$microbiological$engineers/consultants.$

    010$

    Interview quotes A number of quotes taken from the rich stories of the interviewees are shown below to provide some extra background information about the expected changes in the influence of information.

    “The Netherlands has an excellent ‘liveable environment’, we have nothing to complain about. If you’ve ever been to São Paulo, you’d realise that.“

    “Taking things for granted will change; just filling your tank because you can afford it. We’re moving towards a recycling society; thinking carefully about what you buy.”

    “People are increasing searching on internet for information about care, illnesses and treatments, and that means their expectations will change. That’s simply because they’re better informed. Their perception will be more from an

    individual point of view.“

    “Not expecting government to provide everything, but being in charge of your own destiny (including physically). For healthcare that means a shift from ‘The doctor says...’ to ‘Me and my own body...’. That also applies to social safety: all of us taking responsibility together.”

    “There’ll be a shift from ‘I’m allowed to do whatever I like’ to ‘We all have shared duties and responsibilities’. Not because of idealism, but for pragmatic reasons.”

    “We’re all our own civil servants. A lot of people aren’t so involved, think things are alright the way they are. People who have a lot to do with the city council are often those who are less well-off. That requires a personal approach.”

    Future Telling The perception of value 8

    Driver for change 2 The perception of value A ‘liveable environment’ •  The Netherlands has an excellent ‘liveable environment’, we

    have nothing to complain about,

    •  But the awareness of scarcity is beginning to take hold, •  There needs to be some kind of stimulus to make alternatives

    more attractive.

    Self-management •  People will start to use information to deliver on their individual

    needs, •  Using self-management and taking responsibility for your own

    situation in all kinds of areas: care, social safety, energy.

    The social balance •  There will be an increasing awareness that we all have duties

    and responsibilities,

    •  Innovations with a social perspective: entrepreneurship, •  Awareness that scarcity isn’t just a question of money (it also

    means attention, love).

    Growing awareness of scarcity

    drives more awareness

    People take responsibility, the government steps back more and

    more

    There will be a redefinition of entrepreneurship and co-innovation by people and

    government

    Prerequisite To allow the perception of value to develop in the direction of a positive society, attention needs to be given to an

    economic recalibration

    Is it enough for the city just to put itself forward as a ‘living lab’, without having its own point of view about how to deal with innovation and change?

    •  Who’s in control? •  Which prerequisites have to be facilitated? •  What is the new economic system?

    There will be a revaluation of value: new value models (not just business expressed in euros) that strive for reciprocity, for forms of value beyond money.

    The following trends will have the greatest impact on the changing influence of information in the ‘liveable city’ in the future:

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Next%genera*ons%will%be%a%different(kind%of%humans.%Not%only%psychologically,%other%lifestyles%will%also%enact%physical%changes%(growing%up%with%digital%technology%changes%the%way%the%brain%works).%

    011%

    Further'development'of'social'media'will'give'businesses'much'more'informa7on'about'their'markets.'This'will'enable'them'to'refine'their'distribu7on'and'product'offerings.'This'will'help'them'be'of'be=er'service'to'their'users.'

    013'

    An#$globalists-will-get-what-they-want,-there-will-be-a-large$scale-re#localiza*on-and-decentraliza#on.-At-the-same-#me-people-will-par#cipate-in-the-global-infrastructure-of-the-web-with-all-kinds-of-global-services.--

    039-

    Interview quotes A number of quotes taken from the rich stories of the interviewees are shown below to provide some extra background information about the expected changes in the influence of information.

    “Work will increasingly be organised in individual small companies. This will result in a polarisation. On the one hand people with a higher education, who are positive, in charge of their own destinies, have the freedom of individual expression and lifelong learning. And on the other hand a less well educated

    labour force at the lower social levels, in which increasing flexibility isn’t always a choice – for example cleaners, care workers etc.”

    “In higher education people will receive a grant, depending on their talent, which enables them to have personal freedom of choice.”

    “The sense of belonging as something that’s taken for granted will disappear. It’s partly based on hypes: an almost theatrical kind of democracy. But new networks will arise, based on individual choices. There’s a lot of freedom of

    choice, and you have to keep reinventing yourself all the time.”

    “The peaks will be most of all in the big cities. That’s where the creative, ambitious people will come together to develop new things. That’s always been the role of cities, and it’s becoming even more important.”

    “As government you have to be clear: admitting that you’re also not exactly sure of the way forward, but developing a vision and accepting choices.”

    Prerequisite To allow the potential of people to develop in the direction of a positive society, attention needs to be given to a

    social recalibration

    Is it enough, and is it fair, to use a smart grid to provide openness but without defining the framework?

    What role does the city take in relation to: •  Creating a framework, legislation, opportunities? •  Developing a vision and making choices?

    Bringing parties together (the Triple Helix) works for people who can express themselves, but how can you safeguard the interests of the weaker members of society in the Triple Helix?

    Future Telling The potential of people 9

    Driver for change 3 The potential of people

    Independence •  The rise of independence, •  Independence in work (partly as the result of circumstances,

    partly through choice), •  Independence in education (financing of talent instead of

    institutions).

    New social connections •  New networks based on individuals’ own, deliberate choices, •  People decide for themselves with whom they want to do things, •  New (ad hoc) networks arise across boundaries.

    Cities (regions) as hot spots •  Cities have an important role in bringing creative and ambitious

    people together,

    •  Working together on development, based on a vision, towards a higher goal,

    •  New developments arise in attractive cities.

    People are – by their own choice or as a result of circumstances –

    independent and self-reliant

    People make conscious choices for new, suitable social connections

    There will be a redefinition of the city as a creative hot spot

    The following trends will have the greatest impact on the changing influence of information in the ‘liveable city’ in the future:

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Future Telling Scenario Eindhoven in 2030 10

    Basic values in the scenario 2030 We will see the introduction of a multipurpose, smart lighting grid, combining ICT (IP), energy and lighting functions. This will create new possibilities (and with them new design opportunities) in the ways the social and urban space can be used.

    De city council: •  Provides the basic facilities (utilities) of the smart lighting grid,

    including: light in the broadest sense (from functional lighting to multimedia [art] projection); together with safety in the broadest sense (including social safety, traffic systems and air quality),

    •  Is responsible as ‘provider’, with the task of safeguarding public interests,

    •  Carries out step-by-step, sustainable development, •  Strives for a changing perception of the urban environment; as a

    ‘living space’ instead of just as a ‘transit space’.

    For citizens the city council ensures: •  That they always have the right to decide what happens in their

    own public space, •  That they are always involved in the roll-out in their own districts,

    and also act as co designers of their own space, •  That the basic facilities are freely available to all, with a charge

    made for any ‘extras’.

    The city council sets up processes to: •  Safeguard public interests: organising roles, responsibilities,

    public involvement, alerting in case of unforeseen effects etc., •  Making the grid accessible for all kinds of initiatives (citizens,

    commercial): safeguarding continuous development in/through the Quadruple Helix,

    •  Creating space for experiments by providing (temporary) ‘living labs’ to (co-)create and test together with partners.

    Visualisation of Eindhoven 2030 The visualisation of the scenario shows a number of examples to provide inspiration for the roadmap sessions reviewing the technological opportunities to realise the Scenario 2030.

    Creativity (e.g. using ‘light graffiti’)

    Personalised light (e.g. made-to-measure light that travels with you)

    Interactivity (e.g. meeting places)

    Personalised light (e.g. navigation projection)

    Safety features (e.g. braking distance projection)

    Creating ambiance (e.g. stores & restaurants)

    Shifting boundaries (e.g. GLOW experiments)

    Citizen participation (e.g. implementation in districts)

    Invisible infrastructure (e.g. self-supporting systems)

    Multimedia lighting applications (e.g. functional & art)

    Playing with light (e.g. interactive games)

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Future Telling 11

    What people say about Eindhoven in 2030 Yuen (2010), TU/e International Business Development student and entrepreneur Yuen recently moved to Eindhoven from Chengdu. That was a deliberate decision, because of the study opportunities and because of the good facilities available here for the kind of work she wants to do. Together with her brother (who’s staying in China) she intends to start a company here in 3D printing of medicines. That’s something she can easily do from home, and can combine it with her studies at TU/e. “In the next 5 years I want to grow into the Western European distribution channel for our family business. And I can see big opportunities to do that with the facilities that the City of Eindhoven offers.” Sem (1990), director of ZorgMaat Sem is director of a large SME company. ZorgMaat offers care products, and arose out of the former GGD (municipal healthcare service). The company develops new products itself: “Of course a lot of knowledge is available nowadays on internet, and we’re part of a network with the right partners, such as knowledge institutes and local care providers, so we can operate flexibly. During the yearly international Glow festival we have the opportunity to show the people of the city everything that’s possible, and to get feedback on our ideas. That’s how it works – we’re there for the city, and the city is there for us.” Rajid (2000), social entrepreneur Rajid was born and bred in Eindhoven, and won ‘Entrepreneur of the Year 2030’ award. “Because he has for many years, together with people in the local areas, been developing services that add real value to their lives”, according to the jury report. Just one example is ‘Socialeye’, introduced last year, which allows people to monitor each other and to control lighting at potentially unsafe locations and times. He still recalls the introduction of the smart lighting grid in Eindhoven in 2012: “I was 10, and I was already making apps for smartphones, which were just becoming popular, in my room after school. I could immediately see the unlimited opportunities that were going to arise, and I knew that I wanted to make it my job to realise them.” Lucas (1980), active citizen Lucas is unfit for work after an accident on the refuse-collection vehicle which he drove around the city for 20 years. But – as he himself says – there’s nothing wrong with his head, and he’s actively involved in his own local area in Eindhoven. “We want to benefit as much as possible from all the facilities the grid offers us. I’m in discussion about that with Municipal Executive Board members and business people. We’re talking about what’s possible and what we want to achieve. That openness is important for achieving a ‘liveable’, safe city. But we also have to keep an eye on people in the area who are socially disadvantaged and whose voice isn’t always heard. I see that as my task.” Femke (1960), active older citizen Femke may be a bit older but she still has a lot of energy, as she says herself, and she still feels strongly involved in her local community. She regularly takes part in the ‘Designing Together’ evenings, especially to keep up-to-date with all the developments that are taking place. But she also feels she’s taken seriously when she has a contribution to make. “We recently talked to a hospital director who wanted to administer medicines through our implanted heartrate sensors. But we can’t just let him have access to all that personal data about people? Who knows what will happen to it then. Fortunately all the others who were there agreed with that, and an Ethical Design team was set up to carefully monitor further developments. I’m happy that we can bring things like that up for discussion here.” The ‘Socialeye’ has also been set up in the area where Femke lives: “Many people of my age no longer dared to go outside at night, but now that’s been solved by just helping each other a bit. It’s as easy as that.”

    The Versteegh family from Paris, visitors to Glow “We heard from friends who have visited us here for many years that it was well worth seeing, so we’re now visiting Glow for the first time. And it’s fantastic: you can see things here that are unique, and that you would never have thought possible! Eindhoven is more than delivering on its reputation as the most innovative city. It’s also great fun and very interesting for the kids to get a preview of the future. We’re sure to be back again next year!”

    Eindhoven was the first city in the Netherlands with a working smart lighting grid back in 2012. There was a lot of criticism when it was first introduced, but now – almost 20 years later – it’s time to see what it has delivered. The city offers a highly ‘liveable’ environment, people have plenty of work and plenty to eat, and the basic services such as waste processing and logistics are well organised. But Eindhoven has more to offer. Eindhoven is an international hotspot where a lot of things are going on; it’s a place where creative, independent people get together to innovate and to do business. The city is bubbling with energy, people have the freedom the develop, to work and to live in the way they choose. People’s lives are based not just in their homes, but in the entire city. “In fact we started on a very small scale”, says the project leader at the time: “Using the existing lighting masts we created points where internet and mains power are brought together. That provided intelligence in a ‘smart lighting grid’, making possible an unlimited range of unique services and processes. Now you can see what that has all led to, both for the city and for all those who are involved with it. It enabled us to make progress gradually, which is also an attractive option in financial terms.” “Our vision is to offer openness and transparency, but not necessarily to provide all the details – or even the basic framework – ourselves”, says a Municipal Executive Board member at the time. “Through the smart lighting grid we ourselves only offer the basic needs for lighting and safety. You can now see how everyone can start up all kinds of initiatives using the grid – in many cases initiatives that we could never have thought of at the time. As Municipal Executive Board our task is only to safeguard social safety. The openness towards citizens, and their involvement, were important success factors. Nothing was, or is, ever rolled-out without citizens being involved in how it would work in their area or street. Defining the processes and responsibilities to achieve this was a big job; we provided help where something was too big to be handled by individuals on their own. Now, our own responsibilities and our role in safeguarding public interests are clearly defined.” “The role we play in that process is changing all the time, according to a Municipal Executive Board member at the time: “Sometimes we act as initiator, and sometimes as facilitator, organiser or controller. We are constantly acting in a network of partners, the Quadruple Helix. As ‘value producer’ the municipality is actively involved in all phases of the value-creation process, from the development of ideas right through to their implementation, in which it can play changing roles. But it’s clear that in each development, realisation or implementation, citizens themselves are involved at every stage. That means the design process follows a multidisciplinary approach, and the commercial actions of designers and producers are always monitored by human/ethical watchdogs. How has it been possible for this simple idea to take off so powerfully? There has been a big increase in the formation of networks in all kinds of areas, in which people consciously seek contact with each other and start up activities together. The smart lighting grid provides further positive support for that process; people contact each other and share information. At the same time the grid gives them tools to be even more creative. This effect has been incredibly powerful. People have regained control of all kinds of activities in their own environments and local areas. From information about their area right through to setting up local care activities. From local energy generation to international entrepreneurship. By making all these things possible a shared public living space has been created, in which people get together and for which they feel a shared sense of responsibility. And because people have control in their own hands and are actively involved, it’s been adopted very quickly and across a very broad front.” Technology may make just about everything possible nowadays, but at the end of the day it’s the people themselves who decide what happens. Through the discussions in the Quadruple Helix a lot of ideas have arisen about alternative business models and the value of money. For example innovation has automatically become more socially-based; companies and organisations take responsibility – because they can, and because there is support for it. “Making the new opportunities visible is also vital”, says a project leader at the time: “Through ‘living labs’, which is what you could call the annual Glow festival, and the Strijp-S area, we can carry out a whole series of experiments in which the people themselves are involved. That means you can go that bit further than in an everyday situation. And you can then apply the insights you’ve gained in that everyday situation. So we’re in a continuous development loop.” Fortunately Eindhoven was already innovative in 2012, and that gave it a tremendous lead – just look at the other big cities.

    Scenario Eindhoven in 2030

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    milestones : smart lighting grid and societal transformations

    technological options in lighting: lighting technologies, control technologies and applications

    technological options in smart cities: applications, ICT infrastructure and enabling systems

    preconditions in the organisation: processes, business models and living labs

    2012 2030 2025 2020 2015

    Eindhoven in 2030

    Roadmap Technological options The Eindhoven 2030 scenario served as an inspiration to explore the technology opportunities and to actually put them into practice. Experts from industry and knowledge institutes have indicated the possibilities they see in the areas of lighting and smart technology and placed them on a timeline. They have also highlighted the preconditions for the organisation. This topic was also discussed in a session with personnel from the municipality.

    Participants in the roadmap workshops (in separate sessions):

    Elements of the roadmap The technological opportunities were divided into two main categories, each with three aspects:

    •  What are the developments in the field of lighting: lighting technologies (light sources and related facilities), control systems (sensors, system controls and light source controls) and applications (functions and services using and/or for lighting?

    •  What are the developments in the field of smart cities: applications (functions and services using and/or for the smart city), ICT infrastructure (network and system facilities) and supporting systems (data processing and energy).

    The organisational preconditions are divided into processes, business models and ‘living labs’.

    Examples of the result of a workshop session:

    12

    Milestones The raw data from the roadmap workshops has been clustered onto a number of important elements placed on a timeline. This provided insight in the steps for the development of a smart lighting grid.

    Because the smart lighting grid is aimed at facilitating the desired social transformations which emerged from the Future Telling sessions, the steps in the roadmap are also linked to milestones in these transformations.

    The roadmap will be explained in more detail on the following pages. The complete roadmap is included in the appendixes.

    Approach

    20152012 2020 2025 2030

    Lighting

    Smart City

    Organisation

    © 2012 - TU/e LightHouse & Gemeente Eindhoven

    switchesIP interfaces

    smart grid

    luchtkwaliteit

    tracking& tracing

    sensoren

    wetgeving

    rollen &verantwoordelijkheden

    burger-participatie

    beleids-ontwikkeling

    design proces realisatie-process

    onderhouds-process

    veiligheid

    verkeersregeling

    (serious)gaming

    internetsociale media

    internet of thingsinternet of ...

    e-learninge-caree-cure

    e-navigatee-energy

    augmentedreality

    multimedialamps

    lichttechnologie

    socialeveiligheid

    energie

    klimaat

    processen

    mobiliteit

    Living Lab

    e-...

    controltechnologie

    Separate licht on demand for busses

    Internet-based interfaces, open

    Performance DynamicInteractive Social Invisible

    Continuous change ofenergy performancein relation to lighting

    performance (purchase ofperformance instead of

    product specs)

    Ease of use:region addressing

    controlled + non-controlledtype of street -> remotely

    intelligent grouping

    Retrofit, affordable control(e.g. cabinet based)

    Eco -measurementi.r.t. goals

    Flexibility wheninstalled

    Closed loop life cyclemanagement

    ‘second life’

    Dashboard: ‡:- labour, - parts,

    - alternative products, - CO2 targets

    Behaviour upgradablechanging over time

    Software basedflexibility

    Combine lightand surveillance

    Start policy of micro-grid on top of grid

    Interactive people platformfeedback ideas,

    communication, smartphoneinternet

    Weather, traffic, accidents:sensor takes over

    Asset managementconnected & non-connected

    lighting

    Asset managementlinks configuration mgt

    and quality mgt

    Cloud-based lightingmanagement platform

    Program managementcross departments/functions

    for connected public space

    Manage the crowdby navigation

    ‘fine dust nose’

    Multiple action:outdoor cleaning also

    checks lighting

    Navigatecrowd management

    Emergy management servicesincl. lighting

    Open data

    City sensor networks

    City sensor networkon lighting pole

    Demand responseon street lighting

    Multiple user scenariospolice, retail, restaurants, bars

    = government checking boundaries

    Urban interactionuse lighting to stimulate

    social space

    Local energy storage & generator

    Digitising on streetfurniture and signage Personalise the

    public space

    Safety hotspot for policeincrease of light (mobile!)

    Building blocks of polesstandard modules, mass

    standardisation

    Intelligent trafficcar to car coordination and navigation

    toll system (change of tax system)

    Self sustaining oflighting / microgrid

    Taking poles away: surface lighting optics

    that direct the light

    Electricity + communicationfully connected gridwith high bandwith

    Surface lighting of buildingscreate need for regulation

    People flow mgtlinking lighting application

    Multifunctional lighting pole:ev-charging, wifi hotspot, etc.

    Asset management integratingmultiple modalities

    Citizen interactionfeedback ideas

    using IT platform

    Using savings in efficiencyin innovation

    Energy roadmapMaintenance adviser what/when

    Budget guide line

    When you dig: put in fiber(= policy to get everything connected within x years)

    Change from owning to consuming lighting

    ICT policies forpublic infrastructure

    Event-based control +street level sensors

    Lighting apps on public platform

    City apps on public platform

    -> change over to betterperformance

    must be possible f.e. quality of light:

    people, planet, profit

    Guidance of traffic,using lighting infrastructure

    Energy light point needs tobe connected=>change policy

    Platform for experiencedesign in living labs

    Verlichting is geen doel, maar een middel

    Fool-proof technology SSL

    Inter-operable controls

    Sensoren in elk lichtpunt

    Pilot 1 (alfa)- uitgaansgebied

    - industrieel gebied- woonwijken Pilot 2 (alfa 2)

    Comfort

    Veiligheid (perceptie)

    Doel -> spec

    Begrip tav. burger wensen

    Self-healing system

    Efficient & veilig van A naar B

    Performance:- werk- leren

    - ...

    Pilot 3 (beta) User profiles -> public policy

    Centraal systeem- profielen uitsturen

    - over rulen in emergency

    System of systems

    Adaptieve, autonome‘licht’ systemen

    Logica & algoritmes

    Resultaat:- duurzaam efficient

    - comfort etc.

    Actueren van licht(bundels en richting)

    scenario based

    Licht als lijn

    Variable kleuren(bijv. kleurtemp. verloop)

    Context classificatie(geluid, beeld)

    Licht als punt

    Camera’s

    ‘Groen’ als thermische massa

    Klimaat stabilisatie

    Infrastructuur bij ‘verglazing’:- wat nodig?

    ‘fijnmazigheid, dikte van de ’goot’

    Bedrade backbonemet veel access points

    Nieuwe waardeketens

    Accesspoints voor ‘care’als verlengde van domotica(elderly care outside home)

    ‘Google street view’in real time

    Augmentedreality

    Automatisch actuerenvan licht (dynamisch)

    Natuurlijk effect van licht(3D ervaring)

    Natuurlijk effect van lichtmultisensorisch

    Daglichtverlenging

    ‘Pijngrens’ opgeschoven zodater geen beperking meer is

    (energie, etc)

    Licht als oppervlakte

    Privacy protecting consensus(secure multiparty computation)

    Data mining

    Licht als display

    Kennis over hoe je dynamisch omgaat met licht

    Objectieve modellen voorde perceptie van veiligheid

    Zicht op welke waardeketensje wilt hebben

    Lichtschakeling op tijd/sensor:uit / aan / dim

    IP basedsystemen

    SW/HWupgradable systeem

    Web/remote controldimmen op groepsnivo

    Over the airupgradable systemen

    Lokale stuursignalen(proximity sensor)

    Zelfmonitorende systemen(bijv. intrusie detectie)

    System of systems integratie(samenwerking volgens eigen policy)

    Proximity + omgeving sensing:(communicatie tussen palen)

    Camera data integratie(meer data dan sensoren)

    Light on demand(service georienteerde

    oplossingen)Programeerbare

    verlichting

    Event basedcommunicatie

    Scenario sturing(bijv. emergency response)

    Meer communicatiefaciliteiten:andere sensoren, meer bandbreedte

    Microcellennetwerk

    Real time info(via glasvezel netwerk)

    Meten: -verkeer, -luchtkwaliteit (fijnstof, CO2, CO),

    -geluidsnivo, - temp(goedkope sensoren)

    Onzekerheden:- betrouwbaarheid van systemen- open standaarden- added value naar langere termijn- business modellen- commissioning & maintenance

    Eisen/regels voor publiek belang(normen voor adaptieve systemen)

    Beveiliging tegencybercrime

    Fijnmazig netwerk vanlow data rate sensoren

    Privacy issue

    Nieuwe businessmodellen

    Loadbalancing op stadsnivo:integraal incl. stadsverlichting

    Glasvezel backbone

    Interactie vraagstukkenmet real time info

    Technologie verloopt volgens ‘evolutie’ (stapsgewijs)

    Andere vormfactorenen bevestigingen

    Zelfvoorzienende systemen(ook vanwege paalloze oplossingen)

    Splitsing ‘kritische’& ‘luxe’ systemen

    Welke rol speelt de gemeentein system of systems integratie?

    Aansturen verlichtingvanuit smart grid

    Open glasvezel IP netwerk

    Energiebesparing

    Industrieel ontworpendatacenter (groen)

    ‘Parel’-ontwikkeling-> parelketting

    Lokale duurzame efficiente opwekking

    Branding Brainport:‘City of Tomorrow’

    Aanbesteding: PPS constructiebrengen & halen in samenwerking

    (geld, kennis, uren, ...)

    Aanbesteding :a tot z

    Dienstontwikkeling(bijv. thuiswonende ouderen)

    Open energie netwerk

    Inzicht in wat de burger nodig heeft

    (rol gemeente)

    Acceptatie van techniek

    Communicatie naar burgers:nationaal + internationaal

    Gebiedsgewijze ontwikkeling-> maste plan

    Open innovatie +innovatiestimulering

    Data beheer &beschikbaar-stellen (geanonimiseerd)

    -> rol vd overheid

    Ontwikkeling & realisatie vanniieuwe producten & diensten

    Smart grid: toekomstgericht & flexbiliteit

    Smart local energy management

    Meting & communiceren:- luchtkwaliteit

    - verbruik- maatschappelijke onderwerpen

    Machine-2-machine

    Convergentie vansystemen

    Smart homesSmart buildings

    (building mgt systems)

    Nieuwe producten & services ontwikkelen

    (door bedrijven en burgers)

    Open data

    Ecosysteem voorinfrastructuur

    (business model)

    Innovationcenter

    Regelgeving metstimulus voor

    nieuwe initiatieven

    Stadsdashboard(integraal over beheersdiensten)

    Nieuwe bedrijven dieinfrastructuur blijven ontwikkelen

    Open business modellenvoor infrastructuur

    Intelligenteinfrastructuur

    Bottom up innovation

    Everything connected

    Slimmed downgovernment

    Multi-functional‘interfaces’

    Urban operating platform(UOS) algorithms

    Open data

    Open platformgrid

    IP enabledgrid

    Broadbandinfrastructure

    Investmentmodels

    Cable (DOCSIS)ADSL/VDSL

    Fibre

    Regulation & policychanges

    City as a living lab(structure & scalability)

    Asset bundling(less siloed)

    Less complexecosystem

    Buffers (e.g. AIM)naar inkoop

    Less techo push

    Economic modelling(TCO / NPV / IIRR)

    Multi-functionalnetwork (infrastructure)

    IP enabled

    Modular multifunctionaldesign (scalable)

    Branding &marketing

    Interconnected(internet of things)

    Light balancing

    IPv6

    Processingpower

    DNA robotics

    RFI / RFP’s / RFQ’s

    Samenwerkingover beleidsvelden

    Partijen betrekkenin masterplan/roadmap

    (in verlichtingsmarkt)

    Openstelling vaninfrastructuur

    (rijk, provincie, gemeente)

    Opstellen voorwaarden& succesfactorenvoor uitbesteding

    Voorinvesteringenvoor innovatie

    (overdragen voor exploitatie

    Regelgeving ‘openbreken’(vnl gereguleerde deel)

    Andere afrekenmodellen

    (bijv. klachten)

    Organisatorischeinrichting ivm

    veranderende rol

    Communicatietrajectenbij nieuwe business modellen

    en eigenaren

    Veranderendeverantwoordelijkheden

    Kennis nivoop peil houden

    Innovatiefaanbesteden

    Prioriteit voormaatschappelijke issues

    in masterplan

    xxx

    OLED

    Fiber optics

    Verbetering lichtmengenvia optica

    Hoe omgaan met de huidige richtlijnen

    Tijd van gratis ‘proef-monsters’ is voorbij

    Verbetering gelijk-matigheid irt lichtnivo

    Gevelverlichtingaanschijnen van boven(minder lichtvervuiling)

    Meer mogelijkheden viareflectie oppervlakken

    Continue prijsdalingLED’s - BIN’s wroden beter

    Constant lumen-outputsensor in armatuur

    Zelfvoorzienende systemenop ‘straatnivo’

    Zelfvoorzienende systemenop ‘armatuurnivo’

    Mast materialen encoatings (reflecterend,

    zonnecollecten etc)

    Standardisatie binnenLED’s en lenzen

    Nieuwe spelers opde wereldmarkt

    (bv. Toshiba, Samsung)

    Driver ontwikkelingloopt voor op LED’s

    Uitwisselbare &scheidbare systemen

    Integratie van driver& intelligentie drijft prijs

    omlaat

    Lensontwikkeling maaktlangere paalafstand mogelijk

    Lensontwikkeling maaktminder verblinding mogelijk

    Result – raw data

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Roadmap Lighting technologies 13

    Lighting technology Shorter term (up to 2015)

    Continuous developments are taking place to improve the performance of leds: in terms of energy consumption, light output and quality. Prices are falling thanks to improvements in the production processes. And improved optics allow light to be mixed more evenly. Variable colours will also be possible (e.g. gradually changing the colour temperature). Lens developments enable greater distances between lighting masts. As well as point light sources, linear sources (lighting lines) also become possible.

    Medium to long term (2015-2020)

    Improvements and price reductions in leds are expected to continue for some time until the economically achievable maximum is reached. OLEDs also become available, and these allow flat light sources (surfaces) to be created, bringing display-like light sources within reach.

    Longer term (2020 and beyond)

    Standardisation takes place within leds and lenses, which thereby become exchangeable modules.

    Performance improvement

    (energy performance of the hardware)

    Dynamic systems (energy performance including software options)

    Interactive systems (light on demand)

    Social systems (more responsive to the needs of citizens, with the citizens

    Invisible systems (integration in the area, intuitive controls)

    Control technology Shorter term (up to 2015)

    IP-based systems are rapidly becoming the dominant technology. Open interfaces allow systems from different suppliers to be interconnected with common controls. Affordable retrofit controls allow existing systems to be upgraded to remote-controlled systems. This means that light points can be controlled and dimmed in groups or remotely. Applications are developed using these remote-controlled facilities. These systems in many cases use predefined scenarios triggered by the sensors.

    Medium to long term (2015-2020)

    Continuing development of sensors leads to further price reductions. This allows more sensors to be used in the systems, leading to systems that are more dynamic and autonomous. ‘Light on demand’ increasingly becomes possible. The integration of drivers and intelligence drives the price of controls down. The control algorithms are further extended to scenarios meeting multiple specific needs (police, shopping centres, restaurants, emergency services etc.). Real-time information becomes available through a widely distributed, high-bandwidth infrastructure.

    Longer term (2020 and beyond)

    Standard modules become available as building blocks, enabling flexible configuration of lighting and control systems.

    Applications Shorter term (up to 2015)

    IP-based systems already enable asset and energy management systems to be built. Dashboards allow lighting schemes and replacement schedules to be made to allow cost and environmental targets to be met. Sensors with low data requirements (temperature, rainfall, air quality, proximity detection etc.) can be integrated in networks that do not require high bandwidths. This allows a first iteration to be made of systems controlled through web interfaces. As a result it becomes possible to develop a range of applications, but also to link lighting to the smart grid. The local context, which is available through the sensors, can be used for event-based controls.

    Medium to long term (2015-2020)

    The open infrastructure enables joint influencing of settings by multiple parties. To allow this to be done safely, systems become available that allow consensus to be reached with protection of privacy-sensitive data. Advanced applications using sensors with high data rates enable interactive lighting scenarios.

    Longer term (2020 and beyond)

    Interaction with real-time information makes adaptive systems possible. Lower energy requirements of the light sources and controls make small, self-sufficient lighting systems achievable. This represents a first step towards ‘invisible’ systems that disappear in the context of their environments.

    2012 2030 2025 2020 2015

    Lighting lighting technology

    control technology

    applications

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Applications Shorter term (up to 2015)

    At present growing numbers of smart solutions are available for the home, especially for energy (smart meters) and care (domotics). Developments in applications at city level allow traffic flows to be managed (e.g. on the basis of air quality monitoring). Developments like this continue in the direction of ‘urban operating systems’. But the availability of relevant ‘open’ data from different sources is needed to allow relevant applications to be created.

    Medium to long term (2015-2020)

    Following the smart homes, smart buildings are now created with building management systems, such as offices, apartment complexes etc. ‘Machine to machine’ communication develops into a mature technology, with communication between systems that does not require human intervention. Systems increasingly use real-time information from the large numbers of sensors and cameras connected to the broadband network. That means data rates are no longer a problem. This also makes the development of city dashboards possible, covering multiple services and modalities.

    Longer term (2020 and beyond)

    Following the smart buildings, smart cities now come within reach through the integration of solutions for the various urban services (energy, waste, mobility, care, lighting etc.). There are also intelligent transportation systems that communicate and coordinate their behaviour jointly.

    ICT infrastructure Shorter term (up to 2015)

    Hard work is currently being done on extending the ICT infrastructure to broadband with numerous access points. IP version 6 allows all kinds of equipment to be connected by internet. Opening-up the broadband IP network is necessary to enable convergence of systems and cooperation between systems with their own policies. Systems will be able to monitor themselves, and thereby to recognise attacks by hackers.

    Medium to long term (2015-2020)

    There is unlikely to be a single, all-encompassing system; instead there is expected to be a ‘system of systems’ in which a range of modular systems cooperate while retaining their own policies (e.g. traffic management systems, air quality systems, navigation systems, emergency systems etc.). More sensors are gradually being installed in the city to monitor all kinds of signals such as air quality, energy or social aspects. Broadband has probably now been rolled-out for internet use by citizens. Public services also start to operate over the existing network using microcells.

    Longer term (2020 and beyond)

    The most important developments in the ICT infrastructure have already taken place in the shorter term; no further major leaps forward are expected in the longer term.

    Enabling systems Shorter term (up to 2015)

    Sustainable energy is the most important aspect in the shorter term. Smaller initiatives for local energy generation are linked to an open energy grid. To allow a big step forward in sustainability to be made, a ’green’, industrial-design data centre is an option (the energy and communication requirements of this kind of centre are so great that it means sustainable energy and broadband communication also become available for other applications in the city).

    Medium to long term (2015-2020)

    The need to balance energy consumption is expected to reach a peak in the medium to long term. It will then be necessary to control and balance the overall energy consumption of private and public parties, including the urban lighting across the city, and systems become available to support this process.

    Longer term (2020 and beyond)

    Restrictions in energy consumption are expected to disappear in the longer term. This is on the one hand because systems are becoming increasingly energy-efficient (so their consumption decreases), and on the other hand because of constant improvements in the generation of sustainable energy (which means more sustainable energy becomes available).

    Roadmap Technologies for smart cities 14

    Infrastructure

    (broadband backbone with numerous access points)

    Open data (availability of data from different sources)

    System of systems (cooperation between systems with their own policy)

    Real-time systems (using high-bandwidth sensors)

    Smart city systems (integration of different municipal services)

    2012 2030 2025 2020 2015

    Smart City applications

    ICT infrastructure

    enabling systems

  • HOUSEL I G H T

    / solution partner of the Intelligent Lighting Institute at TU/e

    Plans for urban areas

    (differentiation of solutions for different needs)

    Innovative procurement (new revenue models and ecosystems for innovation)

    Living labs (co-creation on liveability and social interests)

    New products and services (including new bus