Visa FriströmHead of Partnership Development, KONE October 19, 2016

Visa FriströmHead of Partnership Development, KONE October 19, 2016

KONE in briefOne of the global leaders in the elevator and escalator industry

Founded in Finland in 1910 Net sales EUR 8.6 billion Almost 50,000 employees Serving more than 400,000

customers Over 3 000 patents In 2016, Forbes has ranked KONE

among the most innovative companies in the world (#56)

KONE’s moves over 1 billion users each day, with over 1 million elevators and escalators in our service base.

The world’s citiesare growing200,000 people move into cities each day –the same as 140 people every minute

Needs for sustainable and smart urban living

Affordable, accessible vertical housing

Safe, reliable, efficient infrastructure

Improving living standards and convenience

Eco-efficiency and sustainability

Growing building intelligence

Well being and happiness

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WE ADDRESS THESE NEEDS TO CREATE MORE VALUE

At KONE, ourmission is toimprove the flowof urban lifeWe understand People Flow in and between buildings, making people’s journeys safe, convenient and reliable.

We make cities better places to live.

OUR MISSION

What does this mean for KONE and IBM?

Data storage and integration

Everything becomes mobile and connected

Customers have full real-time transparency

Users demand increased convenience, efficiency and enjoyment in People Flow

New ”ecosystems” emerging around smart buildings and cities

Cloud

Connectivity

Sensors

Mobility

Analytics

Digitalization is accelerating in the elevator and escalator industry

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We embrace open innovation

WHY WITH WHOM

Making use of innovation that happens outside KONE

Bringing new solutions to the market faster

Fast learning and optimal focus of resources

Technology companies

Smart building partners

Start-ups

Customers

Working with others will be essential as we take the People Flow experience to the next level

Technology cooperation: IBM

• Access to the leading IoT platform and developer community

• Building customer solutions by utilizing cognitive analytics

Technology companies

Smart building partners

Start-ups

Customers

Field operations productivity

Sales management efficiency New business modelsNew services

and solutions

Customer experience and user engagement

Digital way of working & culture

Systems and platforms – Technology enablers

Productivity Growth

KONE drives improved efficiency and new growth enabled by digitalization

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With this approach, we can better predict equipment needs and respond at the right time.

Advanced analytics to enable new services and new experiences for KONE's customers.

This will improve the customer experience and value by increasing transparency, availability and reliability.

A new customer experience based on data driven services