Living In Interesting Times

Jim DaviesChief Technology OfficerMitel

Context

�We are ½ way through the major re-invention of busi ness communications

� Large transition to SW Centricity

– Product

– Go to Market

TDM VoIP Software

– Go to Market

– Business Model

� Drivers to watch

– Mobility

– Virtualization

– Software as Service

Web Services

Infrastructure

Mobile Gateway

MitelMitelFreedomFreedom

VDI

B U S I N E S S A P P L I C A T I O N S O F T W A R E B U S I N E S S A P P L I C A T I O N S O F T W A R E

ERP email CRM

E N T E R P R I S E , I D E N T I T Y & S E C U R I T Y M A N A G E M E N T

I T

M A

N A

G E

R

V I R T U A L I Z A T I O N

ANY NETWORK, ANY INFRASTRUCTURE, ANY PLATFORM

EN

D U

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RI T

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IN-OFFICE EXPERIENCE, ANYWHERE, ON ANY DEVICE

Virtualization Market

Virtual Machine Installed Base

VMware 84%

Citrix 4% Microsoft

11% � Data Center Virtualization

is a mature market

- Growing strongly in med market segment

� VMware is the clear virtualization leader

x86 Workloads Running in a VM

Source: Gartner 2009

0

20

40

60

2008 2009 2010 2011 2012

virtualization leader

- Successful diversifying

� UCC can be deployed as a pure SW application

- UCC will follow the virtualization trend (vUCC)

The Power of the Platform

Platform FocusInfrastructure Abstraction

High Availability

Dynamic Resource

Scheduling

vShield Zones

vNetwork Distributed

Switch

Storage VMotion

Early Generation FocusMultiple Apps per Machine

VMotion™

Key Benefit = Consolidation Key Benefit =Dynamic, Flexible Infrastructure

VIRTUAL TOOL SUPPORT KEY TO UNLOCKING IT VALUE PROP OSITION

Comprehensive Tool SupportVMware vSphere 4 Advanced Management Capability

Virtual MCD

Virtual MAS

Virtual MBG

Virtual UCA

Virtual CC/CA

VMotion™ √ √ √ √ √

Storage VMotion √ √ √ √ √

High Availability (HA) √ √ √ √ √

Fault Tolerance (FT) 1 (roadmap) (roadmap) (roadmap) (roadmap) √

Distributed Resource Scheduler

√ √ √ √ √

Distributed Power √ √ √ √ √Distributed Power Management

√ √ √ √ √

vStorage APIs √ √ √ √ (roadmap)

Site Recovery Manager 2 √ √ √ √ √

Virtual Appliance Deployment (Import)

√ √ √ √ √

Export Virtual Appliance √ √ √ √ √

Shutdown Guest √ √ √ √ √

Snapshot (Powered Off) √ (roadmap) √ √ √

Cloning √ √ √ √ √

Health Monitoring √ √ √ √ √

Total Channel Partners Selling Mitel Virtual Soluti ons

200

250

300

350

Virtualization

0

50

100

150

Q1 Q2 Q3 Q4

US RoW

Desktop Virtualization Market($ Billions)

2

3

Source: Goldman Sachs Research Estimates, January 2 011

0

1

2010 2011 2012 2013

Virtualization & Private Cloud

VMware

Cisco

Microsoft

HP

128

80

72

53

Which vendors do you believe will be critical to ma kingyour private cloud computing architecture work?

Source: Gartner Datacenter Conference Live Audience Poll, Dec 2010

HP

Citrix

IBM

Oracle

BMC Software

CA Technologies

53

36

36

32

19

10

Virtualization & VMware

VMware

Cisco

Microsoft

HP

128

80

72

53

Which vendors do you believe will be critical to ma kingyour private cloud computing architecture work?

Source: Gartner Datacenter Conference Live Audience Poll, Dec 2010

HP

Citrix

IBM

Oracle

BMC Software

CA Technologies

53

36

36

32

19

10

Virtualization likely to Span the Clouds

Virtualization

Public Cloud

Private Cloud

PC / Client-Server

Web

Hybrid CloudEnterprise IT managers will select for common

applications, tools and processes

Spanning the Clouds – Hybrid Solutions

ManagementBus (Web Services)

Directory

UCC vMASNPMBus

Aps

vMASUCAWeb

Server

Collab email ERP

Public Cloud

Social n/w

email CRM

Private Cloud

Mobile Forms

VerticalApp

Public Cloud

Identity, Authentication & Policy (vCloud & Horizon )

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IN-OFFICE EXPERIENCE, ANYWHERE, ON ANY DEVICE

Enabling New Business ModelsVirtual Service Provider

Network

Location 1 Location 2 Location n

Data CentreInfrastructure

ApplicationLayer

NetworkInfrastructure Public Network Private Network

Virtual Server Virtual Server

SaaS without Infrastructure

Self Serve Application Store Example

Directory

Public Cloud

Corp ID’s

Corp Services

Org App Store

Down load clients

JimD@mitel.com

UCC vMASNPM

BusAps

vMASUCA

Web Server

Collab email ERP

Public/Private Cloud

613.592.2122

613.291.1788 JimD@gmail.com

New Employee

Virtualization Take Away’s

�Data Centre Virtualization is well past the “tipping point”.

– Very relevant to both medium and large organizations today

– VMware is the defacto standard for the private cloudprivate cloud

�Virtualization is the driver for VDI and the cloud

– Common tools and best practices

– Hybrid cloud is the long term realty

�Key Enabler of new business models

– Best of Breed / Segment leader

– Virtual Service Provider

Ubiquitous Mobility

�Biggest single part of external IT spend

�Strongest personal bond of any technology

�>5 B mobile subscriptions worldwide

�Strong demographic link

�Changing the global macro economy

�Redefining the desktop

Requires an optimized approach not “tick box” integ ration

Mobility Data Points

Jan 2010

Jan 2011

Google ® 9% 33%

Nokia ® 44% 31%

EnterpriseiWorker interactions

3.5T � 12.7T in 2014

Number network connected devices

7B (4 of 5 are not PCs)

Average number of devices Nokia ® 44% 31%

Apple ® 16% 16%

RIM® 20% 14%

Source: Androlib & IDC Data

Average number of devices per iWorker

4

iStore350K applications / 10B loads (<5% business)

What’s personal? What’s business?Device choice will increasingly be a personal one

Business

Both

Personal

Laptop Smart Phone

MobilePhone

GPS Text or IM

Professional Social

Networks

Accessing Blogs

Google Apps

Source: IDC Information Worker Custom Survey

Personally Acquired, Business Deployed

100%

90%

80%

70%

60%

50%

Percent of Employees UsingDevice for Business Activities

Percent of Those Devices Paid forFully by Employee

40%

30%

20%

10%

0%

Laptop Mobile Phones

Smart Phones iPhones GPS PC

Camera

Source: IDC Information Worker Custom Survey

Mobility – Take Away’s

�Mobile Devices / Applications will be driven by the consumer

� Increasingly device choice will be a personal one – BYOD

�Business requirements will be an overlay

– Functionality, identity management, control– Functionality, identity management, control

� Focus on leveraging this trend

– Solutions optimized for mobile interaction

– Avoid bespoke mobility solutions

Enterprise

Business Model Mash up

Enterprise Voice VARs

System

SaaS Companies

IT VARs

Software

New Business Models

Enterprise Customers

System Integrators

Multi-Service

Providers (Telco’s) Wireless

Service Providers

Software VARs

Vendors Direct

Wrapping Up

�Virtualization and Mobility are the key drivers in broad IT market place

�The change to the industry will be profound

– It will take time

�How to thrive in this time of �How to thrive in this time of change…

�Be wary of the status quo

�Bias toward heterogeneous solutions

�Targeted bets rather large scale replacement

IT has never been more relevant

� Innovation ranked the #1 issue by both business and government

�Top two drivers of Innovation

– People

– Collabouration

� IT is the engine of collabouration

�But people ?

�Flexible work arrangements

�Gen X & Y

�Baby boom retirement

Thank you

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