virtual sap upgrade tools in the cloud
DESCRIPTION
Introduction of Texperts\' value-added service tools using Virtualization and Cloud technology to achieve zero foot print in the SAP customer\'s data center and a Pay-as-you-Go flat cost structure. vUpgrade and vBreakFix are tools-as-a-service (taas) offerings through Texperts\' private cloud and aim to increase business agility, cost reduction and optimization while facing an SAP upgrade. These solutions are built on VMware software and supplement the technical SAP upgrade process. It accelerates the SAP upgrade process and at the same time increase the flexibility by means of providing independence of fixed timelines as well as controllable costs. This is possible due to innovative SAP upgrade services injected with Virtualization and Cloud technology.TRANSCRIPT
C18 ndash Virtual SAP Upgrade Tools in the CloudSpeaker Gerhard Saumweber
A proud sponsor of the
Agenda
bull Introduction of Speaker and Texperts
bull Our understanding of Cloud Computing for SAPreg
bull Use cases we see w Cloud Computing for SAPreg
bull Our Cloud Computing infrastructure for SAPreg
bull SAPreg upgrades and Cloud Computing
bull Powerful Equation of Virtualization + Cloud Computing
bull Virtual SAPreg Upgrade service tools in the Cloud
bull Questions and Answers
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 2
INTRODUCTION OF TEXPERTS
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 3
About the Speaker
bull Founder and CEO of Texperts Inc
bull Over 19 years of experience in IT
bull Over 16 years of working with SAPreg
bull Master Degree in Computer Science
bull Certified SAP BASIS Consultant
bull Certified VMware Professional (VCP3 amp 4)
bull Experienced w SAPreg since release SAPreg R3 3x
bull Experienced in Client-Server Software Development w Object-oriented(C++UNIX)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 4
bull A Millennium company founded in September 2000
bull Texperts = experts for SAPreg Technology
bull Head-quartered in Atlanta GA
bull Over 10 years of business experience
bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS
bull Our associates are SAPreg-Certified and VMware-Certified (VCP)
bull We are a SAPreg Partner and certified for SAPreg hosting
bull VMware Enterprise Partner wInfrastructure Competency
bull ASUG Corporate Associate Membership
bull Novell Silver Partner
Texperts a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 5
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Agenda
bull Introduction of Speaker and Texperts
bull Our understanding of Cloud Computing for SAPreg
bull Use cases we see w Cloud Computing for SAPreg
bull Our Cloud Computing infrastructure for SAPreg
bull SAPreg upgrades and Cloud Computing
bull Powerful Equation of Virtualization + Cloud Computing
bull Virtual SAPreg Upgrade service tools in the Cloud
bull Questions and Answers
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 2
INTRODUCTION OF TEXPERTS
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 3
About the Speaker
bull Founder and CEO of Texperts Inc
bull Over 19 years of experience in IT
bull Over 16 years of working with SAPreg
bull Master Degree in Computer Science
bull Certified SAP BASIS Consultant
bull Certified VMware Professional (VCP3 amp 4)
bull Experienced w SAPreg since release SAPreg R3 3x
bull Experienced in Client-Server Software Development w Object-oriented(C++UNIX)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 4
bull A Millennium company founded in September 2000
bull Texperts = experts for SAPreg Technology
bull Head-quartered in Atlanta GA
bull Over 10 years of business experience
bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS
bull Our associates are SAPreg-Certified and VMware-Certified (VCP)
bull We are a SAPreg Partner and certified for SAPreg hosting
bull VMware Enterprise Partner wInfrastructure Competency
bull ASUG Corporate Associate Membership
bull Novell Silver Partner
Texperts a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 5
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
INTRODUCTION OF TEXPERTS
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 3
About the Speaker
bull Founder and CEO of Texperts Inc
bull Over 19 years of experience in IT
bull Over 16 years of working with SAPreg
bull Master Degree in Computer Science
bull Certified SAP BASIS Consultant
bull Certified VMware Professional (VCP3 amp 4)
bull Experienced w SAPreg since release SAPreg R3 3x
bull Experienced in Client-Server Software Development w Object-oriented(C++UNIX)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 4
bull A Millennium company founded in September 2000
bull Texperts = experts for SAPreg Technology
bull Head-quartered in Atlanta GA
bull Over 10 years of business experience
bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS
bull Our associates are SAPreg-Certified and VMware-Certified (VCP)
bull We are a SAPreg Partner and certified for SAPreg hosting
bull VMware Enterprise Partner wInfrastructure Competency
bull ASUG Corporate Associate Membership
bull Novell Silver Partner
Texperts a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 5
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
About the Speaker
bull Founder and CEO of Texperts Inc
bull Over 19 years of experience in IT
bull Over 16 years of working with SAPreg
bull Master Degree in Computer Science
bull Certified SAP BASIS Consultant
bull Certified VMware Professional (VCP3 amp 4)
bull Experienced w SAPreg since release SAPreg R3 3x
bull Experienced in Client-Server Software Development w Object-oriented(C++UNIX)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 4
bull A Millennium company founded in September 2000
bull Texperts = experts for SAPreg Technology
bull Head-quartered in Atlanta GA
bull Over 10 years of business experience
bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS
bull Our associates are SAPreg-Certified and VMware-Certified (VCP)
bull We are a SAPreg Partner and certified for SAPreg hosting
bull VMware Enterprise Partner wInfrastructure Competency
bull ASUG Corporate Associate Membership
bull Novell Silver Partner
Texperts a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 5
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
bull A Millennium company founded in September 2000
bull Texperts = experts for SAPreg Technology
bull Head-quartered in Atlanta GA
bull Over 10 years of business experience
bull Focus on SAP consulting amp hosting services for native amp virtual implemented SAPreg systems including SAPreg BASIS
bull Our associates are SAPreg-Certified and VMware-Certified (VCP)
bull We are a SAPreg Partner and certified for SAPreg hosting
bull VMware Enterprise Partner wInfrastructure Competency
bull ASUG Corporate Associate Membership
bull Novell Silver Partner
Texperts a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 5
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Services Portfolio
bull Professional Servicesndash SAP BASIS Consulting (onsiteoffsite and hybrid)
ndash SAP Managed Hosting Services
ndash Consulting Services to assist with converting and migrating from a native implemented SAP landscape to a virtual SAP-on-VMware software platform
ndash SAP Healthcheck services to ensure optimal SAP Operations w VMware software
bull Dynamic Hosting Services ndash Non-Mission Critical hosting
bull Sandbox Development Integration Implementation Training and Upgrade hosting
bull Demo and Evaluation
ndash Mission Critical Hosting
bull External Private Cloud Servicesndash vUpgrade - On Demand Fulfillment and Utility Computing (Off Premise)
ndash vBreakFix - On Demand Fulfillment and Utility Computing (Off PremiseOn Premise)
ndash vImplementor - Industrialization of SAP implementation for SME (Off Premise)
4152010 6SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Special Service Offering
Take advantage of a FREE ldquoSAP on VMware Virtualization Workshoprdquo offering during the SAP Virtualization Week only and enroll at
httptexpertsinccomfreevirtualizationworkshophtm
4152010 7SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Strategic Partners a Glance
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 8
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Some of our Clients
bull JetBlue AirlinesNY
bull Aventis PharmaciaGA
bull Adisseo Animal NutritionGA
bull Republic TechnologiesOH
bull Superior Uniform GroupFL
bull Intergraph CorpAL
bull Roche DiagnosticsGA
bull American BOAGA
bull Toyota IndustriesCA
bull HP Global ServicesOH
bull Electronics for Imaging (EFI)CA
bull Rohm amp HaasPA
bull DraftexNC
bull San Diego Data CorpCA
bull Deutz CorpGA
bull Lane LtdGA
bull GE Capital ITSGA
bull Ahlstrom PumpSC
bull PGT IndustriesFL
bull Fairfax County Water AuthorityVA
bull CARBO CeramicsTX
bull ValeroTX
bull TesoroTX
bull hellip
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 9
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
TEXPERTS AND CLOUD SERVICES
Use cases we see w Cloud Computing for SAPreg
Our Cloud Computing infrastructure for SAPreg
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 10
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Our understanding of Cloud Computing in context to SAPreg
Cloud Computing for SAP allows
hellip Consuming SAP as a Service
hellip Service provisioning On-demand
hellip Rapid deployment to accelerate business projects
hellip Managing Cost w flat pricing models like Pay-as-you-go
hellip Standardized ldquocustomrdquo deployments
hellip Scalability due to dynamic resources provisioning
hellip Flexibility (elastic) to the customerrsquos needs
hellip Efficiency due to better utilization
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 11
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Challenges we see with Cloud Computing for SAPreg
bull Cloud-to-Cloud Interfaces (Regulations Security hellip)
bull Reserved resources vs Shared resources
bull Required Certifications for supportability
bull SAPreg Best Practices Standards and Compliance
bull Available licensing models especially w regards to SAPreg
bull Service Level Agreements (SLAs)
bull PKIs (Security Resp Times Latency Uptime Availability hellip
bull Support with dedicated teams
bull Experience with SAPreg Technology (Credentials)
bull Not a cookie cutter application
4152010 12SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Public Clouds are not ready for SAP today
bull Specific guarantees for sensitive data
ndash Knowledge about the data location vs transparency
ndash Governance for Corporate data
ndash How-to get Corporate data back and in which format
bull Guaranteed response times for consumed service and support
bull Financial remuneration for SLA violations
bull Dedicated resources in a shared environment
bull Sizing based on SAPS and mapping it to the Cloud
bull IT certifications SAP Certifications and Best Practices
4152010 13SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Use cases we see w Private Clouds for SAPreg(Internal andor External)
bull Non-mission critical use casesndash Development
ndash Testing
ndash Training
ndash Demos
ndash Evaluation
ndash Service Tools
ndash SAPreg Implementation Processes
bull Mission critical use casesndash Extend SAPreg Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add sticky Managed Services
4152010 14SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Four Primary ITaaS Models + 2 custom ones by Texperts
Established Cloud service conceptsbull IaaS ndash Infrastructure as a Service
bull StaaS ndash Storage as a Service
bull SaaS ndash Software as a Service
bull PaaS - Platform as a Service
Texpertsbull STaaS ndash SAP Service Tools as a Service eg vUpgrade
bull ILaaS - Implementation landscape(s) for SAPreg as a Service
ndash Encapsulated SAP implementation landscapes eg vImplementor
4152010 15SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Building Blocks for SAPreg in the Cloud
Building Blocks
bull Save site location(s)
bull Cloud type
bull Hosting facility and infrastructure certification
bull SAP Hosting environment
bull Secure Access Infrastructure
bull SLA
bull Support Organization
bull Certified Resources
Specific to Texperts
bull Atlanta
bull External Private Services Cloud
bull SAS-70 Type II Certification
bull SAP certified Hosting Partner
bull ArrayNetworks Secure Access infrastructure technology (VPN)
bull SAP-oriented SLA
bull Texpertsrsquo Support Organization (ITIL)
bull SAP certified VMware certified
4152010 16SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Certified SAP Hosting Provider including Best Practices and SAS 70 Type IISOX
How did we build our Services Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 17
SaaS
vUpgradevBreakFixhellip
vImplementor
Sandbox DevelopmentIntegration ImplementationUpgradehellip
Production Hosting
hellip
Storage Network ServersSAP certified hardware
Cer
tifi
ed P
artn
ers
and
Res
ou
rces
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
SAPreg UPGRADE AND CLOUD COMPUTING
SAPreg upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAPreg Upgrade service tools in the Cloud
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 18
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Where are typical SAP Customer Pain Points
SAPCustomer
Pain Points
AddressingCompliance
HighOperational Costs
Expensive amp Time-Consuming
SAP Upgrades
Expensive amp ComplexBusiness Continuity
Solutions
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
What is a typical time-line of an SAP upgrade
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 20
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Four major SAPreg Upgrade steps and possible areas of cost savings (estimates)
Preparingthe system
PREPAREUpgrade(SPDD SPAU)
Post-processing
4152010 21SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Savings 20No FootprintAcceleration
Savings 10SnapshotsDynamic Resources
Savings 10SnapshotsDynamic Resources
Savings 60SnapshotsDynamic Resources
Approx 80 of opportunities of saving cost and accelerate the upgrade process
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Where customers see the cost in SAP upgrades
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 22
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Where are large and critical efforts spent in SAPreg upgrades
bull Re-sizing hardware procurement and provisioning
bull Iterative testanalyzeimprove dry-run cycles
bull Iterative testing of different applications and modulesndash SAP applications
ndash Custom development
ndash Integration to other applications (SAP and non-SAP)
ndash SAP end-use applications
ndash End-to-End
bull Testing and adapting the current business processes in the new SAP system (gt 3 months)
bull Training
4152010 23SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Powerful Equation of Virtualization and External Private Cloud Computing
bull Virtualization Benefitsndash Fast Server Provisioning
ndash Fast Copies of PRD
ndash Snapshot Technology
ndash VMotion
ndash Dynamic Resource Allocation
ndash Quick Roll backforward mechanism
bull Cloud Computing Benefits
ndash Consumer-based
ndash Pay-as-you-Go
ndash Off-Premise (No Data Center Footprint)
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 24
+
=bull Virtual SAP Service Tools in the Texperts Cloud
ndash vUpgrade
ndash vBreakFix
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Rapid Provisioning for SAP systems eg Sandbox Dry-run break-fix etc
4152010 25SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Virtualization Benefit Faster amp Safer SAP Upgrades through Snapshots and Roll backforward
33 reduction in upgrade project duration
100 more test cycles
20 reduction in devdeployment time
Provisioning times greatly reduced ndash new VMs up and running in an hour
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
VIRTUAL SAP UPGRADE TOOLS IN THE CLOUD
Use Case SAP upgrade with vUpgrade amp vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 27
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
What would you do if you could
hellip reduce cost of your actual SAP upgrade even morehellip do all of this with a flat price model on a Pay-as-you-go basishellip find out about pitfalls and the timing of the SAP upgrade beforehandhellip train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade projecthellip implement a break-fix path without a footprint in your data centerhellip get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud servicehellip check-pointed fall back steps hellip enable your people to be more efficient and completely independent of the
actual SAP upgrade projecthellip prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade projecthellip develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project
hellip rapidly (1-2 weeks) deploy SAP systems eg Sandbox break-fix landscape
4152010 28SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
101 21 331 91 1015
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
vBreakFix
Texperts (Off Premise)Client (On Premise)
vUpgrade
QASPRD
Texperts (Off Premise)
Use Case SAPreg upgrade withvUpgrade amp vBreakFix
4152010 29SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Docs
Trans
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Benefits of vUpgrade
vUpgrade(cloud service)
eg DEV
Identify pitfalls timings and modification adjustments (SPDDSPAU) independent of actual SAPreg upgrade
Test independent of your actual SAPreg landscape and your internal procurement process
End-user training before the SAPreg upgrade
Develop new functionality ahead of the SAPreg upgrade
Accelerate upgrade with turn-key transports
Features Cost Reduction Flexibility Agility Streamlining Re-usability Integration
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 30
Eliminates long procurement cycles and deployment processeseg Sandbox
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Benefits of vBreakFixvBreakFix(cloud service)
DEV QAS PRD
vDEV vQAS
PRD Fixes
Client Landscape
Texperts Virtual Systems
Zero additional data center footprint
Eliminates long procurement cycles and deployment processes for a production support path
Predictable subscription-based cost models
Flexible Pay-As-You-Go payment options
ldquoUse-it-as-long-as-you-need-itrdquo
SAP upgrade project acceleration
Features Cost Management Flexibility Agility Streamlining Re-usability Integration
4152010 31SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Initial step for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 32
Relocate a copy of the Customer SAP system temporarily
gtgt Zero Foot Print + Virtualization Benefits ltlt
Texperts Data Center ndash Virtual SAP
SAP Customer ndash Native SAP
Simulating SAP Upgrade
SAP Migration
Any DBSAny OS
SAP DBNovell
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
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Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Secure Access Infrastructure for vUpgrade and vBreakFix
4152010SAP Virtualization Week Copyright copy 2010
Texperts Inc All rights reserved 33
SAP Customer ndash Native SAP
SAP Consultants
SAP Service ProvidersTexperts Data Center ndash Virtual SAP
Cloud RA
C
Simulating SAP Upgrade
SAP Support
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml
Questions
Thank you for your time
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week April 13-15 httptexpertsinccomfreevirtualizationworkshophtml