Virtual Private Network and Customer Relationship Management

By: Saeed Baayoun

Virtual Private Network

• A virtual private network (VPN) is a network that uses a public telecommunication infrastructure and their technology such as the Internet, to provide remote offices or individual users with secure access to their organization's network.

CRM

• Customer relationship management (CRM) is a broadly recognized, widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects.