virtual organizations and teams

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Engaging Management of Virtual Project Teams Lars Sudmann mail@lars- sudmann.com @LarsSudmann

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Presentation on Engaging Leadership of virtual and remote teams. This is a reminder for the participants of my sessions. Please contact me or visit www.lars-sudmann.com for further qurestions

TRANSCRIPT

Page 1: Virtual Organizations and Teams

Engaging Management of Virtual Project Teams

Lars [email protected]@LarsSudmann

Page 2: Virtual Organizations and Teams

More than 100 million people work in remote teams

Source: Manpower

Page 3: Virtual Organizations and Teams

www.flickr.com/seabamirum/

Page 4: Virtual Organizations and Teams

Flickr/thms.nl

Page 5: Virtual Organizations and Teams

Virtual teams can outperform co-located teams

Source: Siebdrat, Hoegl, Ernst 2009

Page 6: Virtual Organizations and Teams

…but…

Page 7: Virtual Organizations and Teams

…but…

Page 8: Virtual Organizations and Teams

How does it

feel to work like this?

Page 9: Virtual Organizations and Teams

Like this?

Flickr/jerrybunkers

Page 10: Virtual Organizations and Teams

Or more like this?

90% of virtual team members complain about insufficient possibility to build relationships and trust*

*Source: e.g. RW3 study reporthttp://rw-3.com/VTSReportv7.pdf

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Foundations

Page 12: Virtual Organizations and Teams

‘Remote Mindset’

‘Technology in place’

Issues to make it work

Tech overload

Under-utilized

Full virtual power

Page 13: Virtual Organizations and Teams

Audiences

1

Page 14: Virtual Organizations and Teams

1: Virtual Management

2: Virtual Meetings

Page 15: Virtual Organizations and Teams

# 1 Proactive

Interaction

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Virtual Coffees

Page 19: Virtual Organizations and Teams

#2Reflect on Your Virtual Image

Page 20: Virtual Organizations and Teams

“Alright, let me send this email”

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“Now the phone call…”

Page 22: Virtual Organizations and Teams

“I will just update the micro-blog of the

company”

Page 23: Virtual Organizations and Teams

“Let’s do a video conference with my new

team”

Page 24: Virtual Organizations and Teams

“Ok…that is done…work went well today”

Page 25: Virtual Organizations and Teams

“He was typing all the time while on the phone

– he does not care!”

“’Do that!’ as email text

How rude of him!”

“Did you see that funny picture in the background? Was he

in his kid’s room?”

“How banal - here surely is somebody who cannot blog… and even spelling

mistakes….hahaha”

E-Mail Phone

Video Blog

Page 26: Virtual Organizations and Teams

Page 27: Virtual Organizations and Teams

Johari-Window for a Virtual Image check

Page 28: Virtual Organizations and Teams

Blind Spots

Known to others

Not known to others

Known to self

Not known to self

Johari-Window in Virtual Interaction

Based on: Luft / Ingham "The Johari window”

Page 29: Virtual Organizations and Teams

#3Over-share with

your team

Page 30: Virtual Organizations and Teams

Share the way you work

Page 31: Virtual Organizations and Teams

Regularly share tips on optimal

use of technology

Page 32: Virtual Organizations and Teams

#4Performance Management

Page 33: Virtual Organizations and Teams

“Wow, what a week”

Page 34: Virtual Organizations and Teams

“The full re-work of the model is done”

Page 35: Virtual Organizations and Teams

“Then I also developed the training program for all

employees”

Page 36: Virtual Organizations and Teams

“Then the coordination and execution of the meeting here on site”

Page 37: Virtual Organizations and Teams

“Argue”

“Argue…”

“Argue”

Page 38: Virtual Organizations and Teams

“Not to mention the site team building event

that I organized”

Page 39: Virtual Organizations and Teams

“Now the last thing for the week – my call with my

boss”

Page 40: Virtual Organizations and Teams

“Boy, it’s busy here…”

Page 41: Virtual Organizations and Teams

“…I didn’t hear from you all week, I wish I had also such a calm job!”

Page 42: Virtual Organizations and Teams

Page 43: Virtual Organizations and Teams

#5Do virtual

teambuilding

Page 44: Virtual Organizations and Teams

Teambuilding

Page 45: Virtual Organizations and Teams

Games

Insights

Getting to know

Fun

Play

Non-workHuman

Relax

Work/LifeStoriesbond

Page 46: Virtual Organizations and Teams
Page 47: Virtual Organizations and Teams

Piano Drum

Violin Flute

Page 48: Virtual Organizations and Teams
Page 49: Virtual Organizations and Teams

1 Virtual Management

#1 Proactive Interaction

#2 Virtual Image

#3 Over-Share

#4 Performance & Exposure

#5 Virtual Teambuilding

Page 50: Virtual Organizations and Teams

1: Virtual Management

2: Virtual Meetings

Page 51: Virtual Organizations and Teams

Google Powerpoint Karaoke

Page 52: Virtual Organizations and Teams
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Page 55: Virtual Organizations and Teams

Foundation

Page 56: Virtual Organizations and Teams

Do you remember your last phone conference?

Page 57: Virtual Organizations and Teams

Mute all

Page 58: Virtual Organizations and Teams
Page 59: Virtual Organizations and Teams

Foundation

Know Your Technology by Heart

Page 60: Virtual Organizations and Teams

#1Over-Visualize

Page 61: Virtual Organizations and Teams

Topic Time Who? Next Step Until when?

Page 62: Virtual Organizations and Teams

#2Make Mini-Movies

Page 63: Virtual Organizations and Teams

TV

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Page 65: Virtual Organizations and Teams

Change

Page 66: Virtual Organizations and Teams

Change

Page 67: Virtual Organizations and Teams

#3Speak like a

Radio DJ

Page 68: Virtual Organizations and Teams

Radio

Page 69: Virtual Organizations and Teams

#4Interact

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0 5 10 15 20 25 30 35 40

Who cares?

No

Yes

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#5Co-Create

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Page 74: Virtual Organizations and Teams

Advantages Disadvantages

Best practices No No’s

Work from home

24/7 project work in global teams

Communication issues

Not so personal

Proactive reaching outInteractive

meetings

Making assumptions in emails

Expecting that ‘they will notice it’

Page 75: Virtual Organizations and Teams

1 Virtual Management

2 Virtual Meetings

#1 Proactive Interaction

#2 Virtual Image

#3 Over-Share

#4 Performance & Exposure

#5 Virtual Teambuilding

#1 Over-Visualize

#2 Make Mini-Movies

#3 Radio-DJ

#4 Interact

#5 Co-Create

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Page 79: Virtual Organizations and Teams

Happy Birthday Robert

Page 80: Virtual Organizations and Teams
Page 81: Virtual Organizations and Teams

Engaging Management of Virtual Project Teams

Lars [email protected]@LarsSudmann