Virtual Number and IVR Services – USER MANUALURL : http://apps.ivrguru.comURL : http://apps.ivrguru.in

https://play.google.com/store/apps/details?id=com.ivr.ivr&hl=en

1. Improve Customer ServiceSolution : Hosted Integrated/Interactive Voice Response

2. Generate LeadsSolution: Cloud Call Routing

3. Increase SalesSolution: Call Tracking

4. Increase Productivity Solution: Virtual Call Tracking

5. Save Valuable Time Solution: Voice Broadcast & Text Messaging

WHAT YOU WANT?

IVR Guru is a cloud based solution to boost and automate your entire Sales and Marketing for generating and tracking Business Leads.

ABOUT IVRGURU

Call Transfer Diagram

IVRGURU LOGIN PAGE

DASHBOARD

ADD NEW USER FORM STEP-1

ADD NEW USER FORM STEP-2

ADD NEW USER FORM STEP-3

MANAGE EXECUTIVES

VIRTUAL NUMBER MANAGEMENT

MAPPING EXECUTIVE TO A VIRTUAL NUMBER

SETTING CALL PRIORITY FOR EXECUTIVES

DTMF Configuration of IVR System

Select Executive Department Wise

DTMF Key Assign to Executive

After selecting Executive and Key. Press “Add Executive” button.

Assign key to a Executive/Group/Department.

Live Call Transfer in DTMF - IVRS

For Live Call Transfer in a Inter Dept. caseExecutive needs to Press

#1231 For Dept. Mapped on Key 1#1232 For Dept. Mapped on Key 2#1233 For Dept. Mapped on Key 3#1234 For Dept. Mapped on Key 4#123n For Dept. Mapped on Key n

CALL HISTORY REPORT

THANK YOU !!

For more information visit us at:

Nirbhay ShuklaBusiness Development ManagerContact : 8802302413

C-12 , II Floor, Sec-10NOIDA-201301, U.P

www.deetyasoft.comwww.ivrguru.com